HP Officejet Pro 8600 Plus Network Issue

Hi I've had this printer for a long time, and I recently began to use the wireless features such as printing over my network instead of wired printing as a result of having more computers in the house, and the feature works fine, but every time I restart the printer (I turn it off daily to save power), the connection doesn't work, and the screen says something like "Not Applicable". If I manually connect the printer to the network, then it works. But I want the connection to be consistent, not where I have to manually reconnect the printer to my router every single time I turn the printer on. Any solutions? The online tools that HP provides don't really help.
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It works, thanks.

Similar Messages

OfficeJet Pro 8600 Plus Connection Issues

My boss stricly uses his iPad and has the Officejet Pro 8600 Plus for wireless printing. However, he's been having major problems printing. The iPad appears to see the printer on AirPrint, but nothing is getting printed. We've tried connecting the printer directly to our network, and it still won't print. We even got a new wireless router (Linksys E900 Wirless-N300 Router) but that has not seemed to help with the issue. I previously had the officejet 8500 and had multiple problems with it connecting wireless, to the point we just got rid of it. Are there any workarounds other than getting a new printer?

Hi,
Airprint uses Apple's Bonjour which relies on Multicasting.
From my experience, Linksys routers do not have Multicast enabled by their default configuration.
Try modifying the router configuration by entering the router homepage (Its address should be the same as the Default Gateway listed on the printer once clicking the network icon.
From the router config click Security.
Check the checkbox next to Filter Multicast and Save the settings.
Reboot the router and check for any change.
If the issue persists I would also recommend checing for any firmware update to your router, those can improve Multicast traffic handaling in many cases..
Hope that helps,
Shlomi
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Hp Officejet Pro 8600 Plus network printing problems

I hard wired my Hp Officejet Pro 8600 plus with an ethernet cable to my router to enable other computers on my network to print to my printer. Several problems have resulted because of this:
1. I cannot find my printer in the Device Manager: it shows as an "unknown device"
2. Sometimes pdf files will print and sometimes they will not. Word and Excel files sometimes print, and sometimes don't.
3. Sometimes documents will spool, but then I get the following message: "Unable to communicate with printer." Then it asks me to make sure all cables are connected and power is on, which is the case.
I have tried all kinds of troubleshooting with information found in Hp forum and on Hp website. Finally, using the HP Print and Scan doctor, I deleted and reinstalled the printer and updated the Full software and drivers. Then I got a message saying "the printer is on your network, but the network software is unable to find it using the typical network discovery method. You can install the printer and operate it normally over the network using the IP address of your printer." I inserted the IP address and it took me through various steps to final installation. I typed a short message into a new document on Microsoft Word and it printed, Then I tried to print some information from the HP website, but this did not print; it didn't even spool.
My router is not detecting the printer on the network either, the light on the port bearing the network cable connected directly to the printer has never been shown to be on, like the other lights. I have been struggling with this for the last several months.
I have an Hp computer, running on Windows 7 Ultimate (64bit). I prefer to use my printer over a network ethernet cable instead of wireless. Please help!

techlearner3 wrote:
My router is not detecting the printer on the network either, the light on the port bearing the network cable connected directly to the printer has never been shown to be on, like the other lights. I have been struggling with this for the last several months.
I believe this is the cause of your problem. First, try another known working port in the router. Next, change the Ethernet cable with a known good cable.
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Officejet Pro 8600 Plus connection issue - HELP!

I have a strange issue: after some hours, the communication link is dropped between the computer and printer. When this happens, IE becomes unusable and will not connect to anything. This is replicated on three XP home machines. The fourth, a vista ultimate machine, does not seem to be affected (yet). I get the "scan to computer is disabled" error. It cannot be re-enabled. At this point I cannot print either. I can reach the embedded web server on the printer via firefox and can still surf using firefox. I can ping the printer, but again once the connection is dropped, no printing or scanning to the computer. The only thing I've found that resolves the issue (temporarily) is to reboot the computer, which just starts the cycle again.
last night I installed the software on an XP machine and the laptop to test when the connection dropped. They lasted from 7pm Monday until I got home at 5pm Tues. The machines were not used. Once I started using them (firefox only), then they dropped the connection within a half hour of each other around 7pm. The other XP machine lasted from 7pm Mon until 7am tues, when my wife started using it and then noticed it dropped sometime that tues between 7 and 9AM. An 11am tues reboot ran OK until 10 pm tues when connection was lost again (and IE is now dead). The Vista machine has been running since 7pm monday until now (930pm tues) and still seems to be holding.
printer hardwired, to router, static IP, 100-full link speed (also tried 10-half)
router dlink di-655
two XP machines are hardwired, vista is hardwired, and last xp machine is a laptop on wireless.
I've swapped cables rebooted and reinstalled multiple times. I must have a file a mile long on the support phone line. They were unable to fix it. I asked this to be escalated, but who knows when I'll get a response.
I've toggled firewalls - XP built in
I've uninstalled anti virus software
I've even put up with crazy suggestions from tech support like changing the router channel (uhh, it is wired!)
one xp machine had an AIO 4215 hooked via USB and the others printed to it via network, but the printer has been deleted from the networked machines.
I can ping 127.0.0.1 which is supposed to indicate the tcp service is OK.
I have not reset winsock .. I can see one machine being bad, but three????
malware / virus scan shows no issues. Again one maybe, but three??
The only thing I can think of is that there is something in the XP networking stack that conflicts with the new 8600 software as hours pass. Perhaps there is some polling operation that goes on then dies after some time, then it kills IE as it dies.
When the printer works it is great, but rebooting is not a permanent solution to this.
any suggestions would be greatly appreciated!!!!!! I am stumped and so is tech support. They are sending it to engineering, but who knows when they will respond.
thanks in advance.
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well it looks like I have a working solution ... I downloaded a freeware file called process.exe . I made a cmd file via notepad with the following contents:
rem this is to keep the HP network printer communicating with the desktops
rem
process -k "hpnetworkcommunicator.exe"
rem
process -k "scantopcactivationapp.exe"
rem
"C:\Program Files\HP\HP Officejet Pro 8600\Bin\HPNetworkcommunicator.exe"
rem
Start "" "C:\Program Files\HP\HP Officejet Pro 8600\Bin\ScanToPCActivationApp.exe" -deviceID CNXXXX:NW -scfn "HP Officejet Pro 8600 (Network)"
the XXXX is your printer serial number with an extra character or two. Pull that number from the port tab after you pull up "properties" for the 8600 printer.
This cmd file basically restarts the printer link. It opens a command window that launches the program to re-establish the link.. then it closes the command window. The launched program shows that the communication link is dead (just for a few seconds), but then it makes the connection... THEN you hit the close button and coninue your work until it dies again.
I may have it autorun every X hours if I can narrow down a good time. Until then I have a shortcut on the desktop to "FIX HP LINK" ... I only had to do this for my XP machines, as the vista one seemed OK.
What ticks me off is that I shouldn't have to do all of this diagnosis. It would be nice if there is a fix in the pipeline so the link stays stable al the time. I've spent hours trying to figure this crap out.
Anyhow, I hope the time I spent helps someone. PS, thanks to the OJ6500 thread that had the info for the scantopcactivationapp.exe program.
PS ... I'm still waiting for an engineer to contact me, if any HP employees are reading this.
PSS I haven't tried this without killing and restarting the hpnetworkcommunicator stuff, but it works for now.

Officejet Pro 8600 Plus printing issues with Mavericks 10.9

The printer stopped printing (the print queue said printer not connected), so I unplugged the printer (an HP suggestion) for 15 seconds, replugged and it printed the doc in the queue. Printed a few docs for about 5 minutes, then the same not connected message as before.
Repeated steps, repeated results. Tried 3 times and can't figure it out. At least I can print when necessary, but unplugging every time is annoying.
Any suggestions?

Hi,
Try unplugging your router for a moment, allow it 2-3 minutes to restart and reboot your printer, then check for any difference.
If the same persists, have it worked with the same router in the past? may you changed any network settings, replaced a router or may upgraded its firmware lately?
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HP OfficeJet Pro 8600 Plus - "Scan to Computer" issue on Mac OSX 10.8 or 10.9

Hi...
I have started experiencing the notorious "scan to computer not working" issue on my 1-month OfficeJet Pro 8600 Plus, after having used the feature a number of times flawlessly.
There are a lot of potential solutions mentioned in dozens of relevant posts for both Mac and Windows, e.g.:
"Failed to open a session on the device"...
Scan to computer does not work...
Problem scanning to computer with an 8600 wireless
Unable to enable print to computer...
Enable Scan to Computer - Communication Error
Officejet Pro 8600 Utility does not show my Mac computer in scan settings
A 'Connection Error' or 'No Computer Detected' Error Message Displays during Scanning
HP Wireless All-in-One Printers - Communication Error between the Scanner and Your Computer...
Etc.
However, in my case, no solution works, after several frustrating hours of trying to fix the issue, in Mac OS X Mountain Lion (10.8), or after upgrading to Maverics (10.9).
The behavior of the device points to a software issue, since:
The printer is visible on the network
The print function has been working fine
The HP Scan function works
The generic Scan function from System Preferences works (although in earlier times it did not, or it stopped working soon after invoking it)
The "Scan to Computer" option does not appear in the HP Utility screen (although occasionally, after random sequences of unistalling and installing the software, it reappears)
The HP Installer crashes before completing the installation (this is a latest symptom, apparently happening before unvoking the HP Setup Assistant, which still works fine)
As already mentioned, I have tried all possible solutions, including software and firmware updates, Apple drivers, HP drivers (full featured software), clean (un)installations, followed by computer and printer restarts. Nothing seems to work.
The "Scan to Computer" feature of the 8600 always works on my Windows 7 laptop, after initial configuration.
The next step will be returning the device for a refund, but before resorting to that, I am giving it a last chance, in (the unlikely) case there is something new I have not tried yet.
Thanks,
PNS

facman
I am linking you to an HP Support document titled “Uninstalling the Printer Software” below. I am also providing you the link to the HP software for your printer titled “HP Officejet Pro Full Feature Software and Driver - Mac OS X 10.6, OS X 10.7, OS X 10.8” below as well.
Follow the first document and uninstall the software. Reboot the computer than download and install the linked software. This should resolve your issue.
Uninstalling the Printer Software
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c02259020
HP Officejet Pro Full Feature Software and Driver - Mac OS X 10.6, OS X 10.7, OS X 10.8
http://ftp.hp.com/pub/softlib/software12/COL44234/mp-107214-1/Officejet-Pro-8600_v12.23.0.dmg
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HP Officejet Pro 8600 Plus (UK purchase) will not connect to wired ethernet network

Hi
We have an HP Officejet Pro 8600 Plus (purchase here in UK approx 9-12 months ago) which has sort of worked OK wirelessly but finance industry compliance requirements now require me to connect to it by normal ethernet cable.
When I disable wireless and plug in a (tested and working) ethernet cable it does nothing. I have done a factory reset (via the screen menu) to remove any previous settings. Turned off, turned on, still nothing.
I have restored Network defaults also using the menu command within settings - network; no difference.
In Network - wired summary the screen says:
IP: Not applicable
MAC: xxxxxxxxxxx (not for sharing here)
Hostname: xxxxxxxxx (not for sharing here)
Wireless Direct: Off
I have tried it with IP settings turned to Automatic (DHCP) - no joy.
I have tried it with IP settings turned to Manual(Static) - when i then type in the static IP address that is within the router range (but outside the DHCP reserved range) as soon as I press Done, the settings are lost i.e. 192.168.0.102 - push 'Done' and the IP goes back to 000.000.000.000
The same when entering the default gateway and subnet masks.
I have restored to defaults several times, tried manual and DHCP several times, no joy.
Please let me have some serious suggestions at the earliest opportunity. Just to reiterate I have tested the network connection and cables with other ethernet equipment and they are working. My questions include:
1. Anyone know how to make this printer actually store the manually entered IP addresses etc?
2. What am I missing about the wired setup?
3. Is this a known issue? Is it an issue with the hardware ethernet socket or something?
4. Also in this forum there are references to a Hard Factory reset that is apparently different to the menu 'Reset to Factory Defaults' but links to an article about it just give a 404 error, not found. [Does HP actually have two different levels of Factory Default and if so, God knows why! Does anyone know a working link to this information please?

Hello Qw8, welcome to the forums!
I read your post about not being able to successfully install your Officejet 8600 Plus to your wired network. I will do my best to find suggestions for you to try. I would first like to know which Operating System you are installing the printer on to help me with my research.
If you haven't already, run the installation (HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g Drivers) with your security and firewalls disabled to see if the proper connection can be made.
I do see you ask about other resets and there are others however, at this stage they may not be needed. If they are, I can send you a private message at that time with that information.
Please let me know your OS and we will go from there!
Have a wonderful weekend
R a i n b o w 7000I work on behalf of HP
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OfficeJet Pro 8600 Plus Wireless DOES NOT WORK with Mac Mavericks Based Network

Replaced my Brother system with the HP OfficeJet Pro 8600 Plus yesterday. There are many positive features of the 8600 Plus that prompted me to purchase it...
Modular Design
Large legal sized Scanner
Standard/Legal Paper Printer
Copy
E Print Capability
High Yield / Affordable Toner Replacements
Unfortunately, I discovered the Wireless network capability is less than desirable. After hours of installing, reinstalling, work arounds, internet solution searches, it just will not work. If you are able to get the printer to work on your network (with router), the scanner will not be visible, vice versa, etc...etc...etc...
HOWEVER, I did discover this solution. If the unit is near your base computer, install it to your computer with a usb connection. That allows you to have scanning and printing from that unit. Then you can connect the unit through its ethernet connection to your router. From there all computers can print within your network. It's not the best way to connect a WIRELESS printer, but at least it works.
I'm not certain why HP and Apple can't find a solution, but I never found anything on the net that worked. The problem seems to stem from the new Mavericks update from Apple, but I'm really not sure. I wasted an entire day of productivity attempting to make it work. I'm posting this so you don't make the same mistake. If you happen to know a verified solution, then I would welcome the information. Best of luck!!!

It may be a mac driver issue. Try installing the bootcamp update for your version of vista from here:
http://www.apple.com/support/bootcamp/
I'm not sure if this is supposed to work since I've never tried mac hardware at 5ghz on windows before...

HP Officejet Pro 8600 Plus Not Recognized On The Network

I have a CenturyLink DSL Modem/Router that has 4 ports on the back. I use Port 1 on the DSL Modem/Router to conntect to my NetGear Router. I use Port 2 on the DSL Modem/Router to connect my HP OfficeJet Pro 8600 Plus printer. I use Port 3 on the DSL Modem/Router to connect my Brother MFC-7360N printer. I am not using Port 4 of the DSL Modem/Router.
My NetGear Router is used to connect all wired desktop PC's (5) in the house.
I was able to successfully install the software for the Brother printer on all computers and can print on the Brother printer from any of the desktop pc's.
I have the software for the HP printer installed on all computers but on the WIN XP desktop pc I cannot detect the printer on the network. During the setup process the software detects that the HP printer and the WIN XP pc are connected to two different routers (the DSL Modem/Router is being detected as a router by the WIN XP pc). On the other desktop pc's which are running either WIN7 or WIN8 there is no detection problems even though the printer is connected to the DSL Modem/Router while the PC is conntected to the NetGear Router.
Does anyone have any knowledge as to why I am having this problem. The problem seems to be only with the WIN XP pc and not with the WIN7 or WIN8 pc's.
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You are running a double NAT scenario, not good. Simple fix, put the gateway unit (modem/router) in bridge mode, which will disable the router functions and just make it a modem. Now connect the Netgear router to the gateway unit and have this handle all your wired and wireless connections.
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My officejet pro 8600 plus drops the LAN network connectivity , eprint works, and fixes LAN

OfficeJet Pro 8600 Plus , computer running XP service Pack 3, Wired to ethernet network with static compatible IP address.
When printer sits idly, loses LAN connectivity. Scanner and printer not seen by the computer. Unplugging cable, restarting printer does not solve the "Unable to communicate with Printer" error message.
The printer remains connected to the internet and sending an ePrint job from my Blackberry phone wakes up the connection between the computer and the Printer and scanner.
Any idea what is going on here and is there a better fix then sending a print job from my Blackberry?

I have the same problem. I'm even able to print from the EWS (Embedded Web Server) website since, even with this problem, I still have a working wireless Internet Connection. To do this just enter 192........ as the URL. The "192..." is the IP address of your printer.
I was online for over 3 hours in a chat session with an HP tech which proved totally worthless. These guys work out of a script (which is wrong in many instances) and are essentially useless unless you can get to a higher level of tech support. In fact, there can be serious damage to your computer if you blindly follow their advice.
My next step is to go higher up in the HP "food chain".
Good Luck

Officejet Pro 8600 Plus

Hello.
I have the Officejet Pro 8600 Plus running on Windows 7. The printer is connected to computer by network and it is linked to the computer.
All was well with the printer untill I removed Norton and installed McAfee two days ago. Now it will not work, even with McAfee turned off.
I tried to uninstall and re install the printers programmes and driver, but it will not re install the programme or driver.
I have uninstalled all HP prog's.
Stopped all start up prog's except the Microsoft ones.
Turned off McAfee
Gone to HP and re installed the software and drivers.
These downloaded fine (took a few minutes and 123.00 MB copied) and installed.
Accepted HP licence terms and ran printer installation programme.
Got instalation complete message.
But it is not installing! Where is it downloading the programme and driver to?
Downloaded the HP Print and Scan Doctor. This finds printer and says programmes not installed. it then downloads them, but it never works. Even with McAfee firewall and scanning all turned off. If I then run it again, I get the same mesasage the programmes not installed, though it just seemed to do it....
If I go to devices / printers there is no Officejet Pro icon like there was. If I try install new printer there, I does not find the correct drivers for this HP model.
If I go to Start, all Programmes, HP and click on these icons I get message "Shortcut moved or changed"
I am at whits end with this now. Absolutly hate the McAfee.
Please help. Nick
PS.
I have got the printer partly working by using the windows available driver HP Officejet Pro K8600 Series, but this is not the correct driver. It will not scan and has very limited printing functionality.
Windows also shows a FAX - HP Officejet Pro 8600 driver, but this did not work when I tried it. Is this the proper driver for this printer??
When I try to get windows to download new drivers it goes looking but says it is unavailable and to try again later. :-(

Hey there @Nick-S!
Thank you for posting on the HP Forums!
I can see that you are experiencing some software issues with the Officejet Pro 8600 after re-installing McAfee. I would be happy to provide some suggestions that may help resolve the issue!
I suggest restoring the network defaults in the printer, power cycling the router and reconfiguring the printer on the wireless network. To restore the network defaults press the Wi-Fi icon on the printer and go into settings. Under settings should be an option to restore the network defaults. Once the network defaults in the printer have been restored power cycle the printer and power cycle the router for 20 seconds. When the printer turns back on press the Wi-Fi icon again, go back into settings and run the wireless setup wizard.
I understand you have re-installed the software but the printer is still not recognised. I recommend uninstalling the HP software one more time. After the uninstall is complete it would be a good idea to perform a disk cleanup in the computer. A disk cleanup will improve computer performance and clear temporary files that may cause issues during the install of software. Once the disk cleanup is complete you should restart the computer and re-install the HP software.
To uninstall HP software click here: Uninstalling HP Software
To perform a disk cleanup click here: Performing a Disk Cleanup
To download the HP software click here: HP Officejet 8600 Plus Software and Driver
Please post back and let me know how that goes!
Cbert
I work on behalf of HP.
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Configuring "Scan To E-mail" on HP Officejet Pro 8600 Plus N911g

This is the same issue reported by several other users in this forum to which no solution has been provided.
I have been unsuccessful in setting up the scan to e-mail option for a HP Officejet Pro 8600 Plus N911g purchased on August 12th 2012 and using the firmware CLP1CN1150CR.
I am trying to do this through the Embedded Web Server interface to the printer from an iMac running Mac OS X 10.6.8 and HP Utility 5.8.0. More specifically the page under "Scan -> Scan to E-mail -> Outgoing E-mail Profiles".
I have tried 2 different SMTP outgoing servers, each of which works well to send e-mail from the computer: Apple iCloud e-mail service (formerly known as Mobile Me, formerly known as .Mac) and AT&T Net e-mail service. I verified that the server name, port number and authentication login/password values were all correct.
When scan to e-mail is used from the printer, I get an error message: Cannot connect to server. Check server name and address.
When tested from the computer during the setup of an outgoing e-mail profile, I get an error message: The device could not send the test e-mail message. (EmailAccounts-timeout).
When I try to configure the page under "Settings -> E-mail Alerts -> E-mail Server" and use exactly the same values as the ones in the outgoing e-mail profile above, the Save and Test option fails with an error message: The device could not send the test e-mail message.
Interestingly enough, I am able to use the computer's e-mail client with the option Scan To Computer -> E-mail as PDF or E-mail as JPEG. With this option, the file is scanned and added as an attachment to a mail message from the Mail client under Mac OS X. When I press the Send button, the e-mail is sent successfully through the same SMTP server.
All the error messages seem to indicate that the printer's e-mail client software is unable to establish a connection to the SMTP server. However, it is not clear what configuration parameter is the one that could be causing the problem.
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After further research, I noticed that there are other possible default Simple Mail Transfer Protocol (SMTP) port values:
Port 25 is the standard SMTP port number.
Port 465 is the port number for SMTP over SSL, Secure SMTP (SSMTP).
Port 587 is the dedicated port number for a Mail Submission Agent (MSA) that uses a variant of the SMTP, as specified in RFC 6409, which requires that clients are authorized and authenticated to use the mail submission service.
I had been using port number 25 as this is the standard one. However, all tests were failing. Hence, I decided to try the tests with ports numbers 465 and 587.
Port number 465 failed with the same errors listed above. However, the tests passed with port number 587. After saving the successful configuration with port number 587, I tried the scan to e-mail option from the printer and it worked.
A mail submission agent (MSA) is a computer program or software agent that receives electronic mail messages from a mail user agent (MUA) and cooperates with a mail transfer agent (MTA) for delivery of the mail.
Historically in Internet mail, both MTA and MSA functions use port number 25. However, many Internet Service Providers (ISPs) and enterprise or institutional networks restrict the ability to connect to remote MTAs on port 25.
With a dedicated port 587, it is always possible for users to connect to their domain to submit new mail. Availability of a MSA on port 587 enables nomadic users to continue to send mail via their preferred submission servers even from within others' networks. Using a specific submission server is a requirement when sender policies or signing practices are enforced.
I know that many users may find the technical details boring or confusing, but I just wanted to include some background to those who actually care about this level of detail. I also wanted to provide a possible solution to other users who are experiencing the same problem.
So, in a nutshell, if the Scan To E-mail option is not working for you using port number 25, then try one of the other SMTP port numbers listed above. If none of them work, check your mail provider for other possible outgoing server port numbers.

Macbook Pro running Maverick doesn't recognize Officejet Pro 8600 Plus as a scanner

I am a new user to the Macbook, transitioning from Windows. I started with a preexisting Offciejet Pro 8500 but couldn't get it to work and discovered there were no Maverick drivers. I then bought and installed the Officejet Pro 8600 Plus wirelessly. I downloaded the HP software package for Mac. I can print. I can scan from the printer to the computer. I can use the HP Scan utility (although the HP apps folder also contains the 8500 apps and I'm not sure which is which). However, under System Preferences Printers and Scanners it only lists the 8600 as a printer and faxer; it does not appear under Scanner. And I cannot access it using PDF Converter for Mac, either. And it refuses to scan an entire legal page, stopping at the letter page limits, whether I use the document feeder or just place it on the glass.
( I also cannot figure out how to set up Network scanning - it asks for a folder address and I am not familiar with iOS nomenclature.)

Hi lahrm
I understand you are having issues scanning on the Maverick.
I will be happy to assist you with this.
I have included a document for how to scan on the Maverick.
I have provided a document for connection issues.
This document provides directions for scanning to a network folder.
If you need more assistance just let me know.
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Gemini02
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WiFi Wireless Setup Wizard produces Blue Screen of Death on Officejet Pro 8600 Plus

The wireless setup wizard on my Officejet Pro 8600 Plus is failing immediately after "scanning for networks". I get a blue screen of death with error message B8494B00, followed by "turn printer on and off" with flashing screen.
I bought the printer about one month ago and it has worked perfectly so far. My Apple Time Capsule failed yesterday, so I bought a new one (latest model) and had to set up the wireless network again. When I tried to do so on the printer, I got the error for the first time. Nothing else had changed. Other devices are working with no problems on the new network. The computer is an Apple iMac running OS Mountain Lion.
I have tried turning the printer on and off, disconnecting the power and reconnecting, then turning it on again, but no result. I have restored the wireless to factory settings, but no difference.
Please help.

Right off I have to tell you I do not "speak Mac".
I assume the "Apple Time Capsule" is a name for a network router? A syncing device?
Unless I am mistaken:
You do not need the Wizard to set up the network -- it is pretty software for an HP PC; when it works, it can make things easier. The setup Wizard is not necessary for the process. I should think this is true for the Mac.
=====================================================================================
If you cannot get someone from the Printing group to answer your specific concern,
you may have succes with the following:
The User Guide has pretty good detail on how to set up the networking necessary to get the printer connected to either a PC or Mac environment. Assuming you can get the printer to "Reset network settings" (User Guide, page 222), then you can re-enter the information you require manually. It is a bit tedious, but is may work better than fighting the Wizard.
OfficeJet Pro 8600 User Guide
You may be able to circumvent sone or all of this by reinstalling the Full Feature Software for your printer -- that assumes you are first able to "reset network settings", at least, and get a printout test page to verify that the reset actually worked.
Select your printer from HP Office Jet 8600 series
Mac – By Garland_M
HP Wireless Printer Setup (Tutorial Video)
Mac
YouTube Search - HP printer install for mac
Good Luck!
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Dragon-Fur

Hp officejet pro 8600 plus - connected to the wireless but AirPrint not working

i have an hp officejet pro 8600 plus. had it for 6 months or so. intial setup went fine...connected to the wireless network with no problems...airprint worked instantly from all of my apple devices. recently, in the last 3 weeks, airprint has stopped working. when i turn the printer off and turn it back on, airprint will work for about 5 minutes. but then it stops working. it is like the printer is losing wireless connectivity, but the wirless diagnostics show it to be connected fine.
i have an apple airport exptreme router. it is showing to be connected just fine to the network and i can see the printer's mac address as a wireless client in the Airport Utility.
any ideas?

Hi henryje,
Sorry to hear you are experiencing these issues. I would be glad to help.
Try changing the channel on the AirPort Extreme router to channel 11 or any channel that seem less congested.
You can check you network channel environment by printing a Network Configuration page from the Wireless Settings menu on printer front panel. The second page of the printout will display all detected networks by the printer listed by signal strength. You can also use InSSIDer: http://www.techspot.com/downloads/5936-inssider.html
Printers also do not support the 5GHz band, so if your network uses 5GHz only, you can disable this in the AirPort Extreme router config page.
Say Thanks by clicking the Thumbs Up in the post that helped you.

HP Officejet Pro 8600 Plus Network Issue

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