HP Officejet Pro 8600 Plus scanner has become cloudy

I used the scanner to scan hundreds of photos and it was working perfectly throughout.
A couple weeks later I try scan some more and all of a sudden the left edge of my scan is coming out all cloudy. 
For example, see http://www.lovettsoftware.com/downloads/hp/cloudy.​png
Is there a way to clean, or recalibrate or do anything to fix this or is the scanner toast ?

Thanks for the link to the user guide.  I tried all the glass cleaning ideas, but I see no improvement in scan quality.
I switched to a Canon Pixma scanner and the cloud is gone, so I'll go with that for now. 
For comparison:
The bad scan from HP Officejet Pro 8600 Plus: http://www.lovettsoftware.com/downloads/hp/scan4.p​ng
The good scan from Canon Pixma: http://www.lovettsoftware.com/downloads/hp/scan8.p​ng
Notice the gray fuzzy tint around the top left edges is gone in the Canon scan.
Feel free to pass this along to your engineers so they can work on designing a scanner that lasts better.  I really didn't do that many scans, I did 565 scans, in fact.  I would expect the scanner to last a lot longer than that.

Similar Messages

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    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
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    View Solution.

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    I work on behalf of HP
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    I work on behalf of HP
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    View Solution.

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    Say Thanks by clicking the Kudos Star in the post that helped you.
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    I work on behalf of HP.
    Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
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    Please feel free to re-post if you have any further questions or concerns we are here to help.
    Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
    Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
    Dunidar
    I work on behalf of HP
    Find out a bit more about me by checking out my profile!
    "Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

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    facman
    I am linking you to an HP Support document titled “Uninstalling the Printer Software” below. I am also providing you the link to the HP software for your printer titled “HP Officejet Pro Full Feature Software and Driver - Mac OS X 10.6, OS X 10.7, OS X 10.8” below as well.
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    HP Officejet Pro Full Feature Software and Driver - Mac OS X 10.6, OS X 10.7, OS X 10.8
    http://ftp.hp.com/pub/softlib/software12/COL44234/mp-107214-1/Officejet-Pro-8600_v12.23.0.dmg
    Please feel free to re-post if you have any further questions or concerns we are here to help.
    Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
    Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
    Dunidar
    I work on behalf of HP
    Find out a bit more about me by checking out my profile!
    "Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

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    This question was solved.
    View Solution.

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    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • HP Officejet Pro 8600 Plus e-All-in-One - terrible print & scan options

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