Hp Officejet Pro 8600 Premium suddenly printed very slowly from PC

Hi, and thanks for any insights.
I have a client with an Officejet Pro 8600 Premium, and printing to this printer over USB has suddenly become very slow.  The dedicated PC is XP with 2 GB of ram and only using 40 GB on a 200 GB drive.  The printer has two trays, with tray1 dedicated to checks, and tray 2 for anything directed to plain paper.  The printer is not connected to a network, but dedicatd to this PC.  The PC is current with updates.
Checks print at the normal speed, and copying prints at reasonable speed, but whejn printed from the PC anything directed to tray 2 prints at a snail's pace .  This is new behavior.
I have printed status pages and performed print head and allignment processes.  Still, this behavior persists.
I looked i the event log and saw nothing that suggested an evident system issue.  Windows update only shows Security Essentials updates for the duration during which the slowness started.
The PC is not acting strangly in any other way.
Any suggestion would be helpful.

Hi,
The information is very general, this applies for many HP printers:
Solution 1: Use a lower print quality setting
Solution: Check the print quality setting. Best and Maximum dpi provide the best quality but are slower than Normal or Draft. Draft provides the fastest print speed.
Cause: The print quality was set to a high setting. If this did not solve the issue, try the next solution.
Solution 2: Check the ink levels
Solution: Check the estimated ink levels in the ink cartridges. NOTE: Ink level alerts and indicators provide estimates for planning purposes only. When you receive a low on ink message, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace the ink cartridges until print quality becomes unacceptable.
CAUTION: Wait until you have a new ink cartridge available before removing the old ink cartridge. Do not leave the ink cartridge outside of the printer for an extended period of time. This can result in damage to both the printer and the ink cartridge.
For more information, see: Check the estimated ink levels
Cause: The ink cartridges might have insufficient ink. Printing with depleted cartridges slows the printer. If this did not solve the issue, try the next solution.
Solution 3: Contact HP support
Solution: Contact HP support for service. Go to: www.hp.com/go/customercare. This website provides information and utilities that can help you correct many common printer problems.
If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.
Cause: There was a problem with the printer.
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Similar Messages

  • How do i get the hp officejet pro 8600 premium to print from my ipad2 using airprint?

    how do i get the hp officejet pro 8600 premium to print from my ipad2 using airprint? The iPad does not see the printer.

    Hi RiverBirch,
    What brand and model is your router?
    First, connect your printer to your router.
    1. From printer front panel, press Wireless>Wireless Settings>Wireless Setup Wizard and follow the onscreen instructions to successfully connect your printer with an IP address.
    Secondly, connect your iPad to the same router.
    1. Connect your iPad to the Internet and download the free HP ePrint Home & Biz app from the apps store.
    2. Connect your iPad to the same network as the printer. Settings>Network.
    3. Use the new HP Home & Biz app to print and scan photos or docs from your iPad!
    Alternatively, you can also perform Airprint on the iPad thru the wireless network from the Photos menu in your iPad.
    Please click the blue Kudos star in the post that helped you.

  • OfficeJet Pro 8600 Premium - Cannot Print Info Sheet in Order to Obtain Printer ID

    I have been trying for a few hours now to get my hpeprintcenter account set up. It is asking for a Printer Code and says that you should be able to obtain it by printing the Info Sheet from the ePrint menu on the Printer. 
    The problem that I am having is that when I click on the Print Info Sheet Button, the printer freezes at Now Printing...and never does anything else. 
    I have tried on different internet connections, I have power cycled the printer, I have disabled Web apps and re-enabled, I have set the 8.8.8.8 and 8.8.4.4 DNS entries as mentioned in the other posts and none of these things will allow me to print my info sheet in order to get my account setup. 
    Everything else works fine. I am able to print from tablets and from my laptops over the wireless network and there doesn't seem to be any type of internet connection error on the printer. 
    Anyone have any ideas what I might be able to do to fix this. Getting to be at my wits end over this. 

    What's the name of the router you have?  Also, I would make sure that nothing was entered under proxy settings.  

  • My HP Office jet pro 8600 premier is printing very slowly, any ideas?

    All of a sudden my printer is taking forever to pring anything..just keeps saying printing..any ideas?

    How is the printer connected to your computer (network, USB, etc.)?
    Does this happen with specific programs or all programs?
    When did this start happening (how long ago, any specific changes like cartridges, etc.)?
    I have included a general slow printing guide from HP.  I recommend following all steps except for the ones that do not apply.  For example, if it is wireless then you would ignore any USB or Ethernet steps.
    EDIT
    I noticed PrintDoc has a solution that works fairly often if is connected over a network here.
    ↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

  • HP Officejet Pro 8600 Premium will not copy or scan.

    Hello,
    I have a HP Officejet Pro 8600 Premium that prints just fine however it will not copy or scan. When I attempt to copy a document it displays Starting Copy... on the printer but will not copy and must be turned off and on to use the printer again. When I attempt to scan it brings up an error box telling me to check all of my network connections.
    I have already tried the services.msi fix and have ran hp printer and scannor doctor tool to attempt to fix my problem. 
    In the services.msi I found that all services dependant on (WIA) were already running and set to automatic.
    The scan doctor found that It wasn't communicating with the drivers, which I then reinstalled, and restarted the computer. It then continued to have problems with the drivers and asked me to contact support.
    Thank you for your time.
    edit: The printer is also running the latest firmware and I have also checked my anti-virus firewall so that it is allowing the printer through network. (note: in attempt to fix the issue i have both a usb and network connection trying to get either connection to work).

    Hi-
    To make sure I understand this correctly, you are unable to do a copy at the device itself?   This should function without the device being connected to a PC at all.   if this is indeed the case, it sounds as if this is a hardware issue.  I would then check with HP support on your product for warranty repair.
    I am an HP employee, however, this content reflects my personal opinion and is in no way associated with HP.

  • Printing directly on CDs/DVDs on a HP Officejet Pro 8600 Premium printer??

    I have the HP Officejet Pro 8600 Premium and was wondering if I can print on CD and DVD discs with this printer and How do I do this?? And if not how do I print on DVDs and with what HP product do I use for it??

     HP does not currently produce any printers that can print on CD/DVD's which includes the 8600.
    Take a look at the Epson XP-810.
    Please mark the post that solves your issue as "Accept as Solution".
    If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
    I am not a HP employee.

  • Hp Officejet Pro 8600 Premium - wireless home network printing from multiple devices

    We have a wireless home network with several desk tops, lap tops and tablets using the network for internet access. There is only one printer in the home, our hp Officejet pro 8600 Premium. Right now everyone who has access to the network can print. We want to prevent printing from specific devices while allowing printing from others. How do I password protect the printer so that only certain devices may print? Or alternatively, remotely prevent devices from printing?

    Well this is a little tricky.   You have a 'home' network so we assume you want everyone to print went they want.  If you are talking about 'guest' that come over and use the printer, the best thing is to get a router with a Guest Network which isolates your home network.
    That being said there is no 'password' you can put on the printer , however you can add security.
    Start/Devices and Printers/ Right click on your printer and select Printer Properties , select the Security Tab.  Now you can set security.
    Say thanks by clicking the Kudos Thumbs Up to the right in the post.
    If my post resolved your problem, please mark it as an Accepted Solution ...
    I worked for HP but now I'm retired!

  • How do I reset to default or change static IP address on HP Officejet Pro 8600 Premium printer?

    How do I reset setting to default or change static IP address on HP Officejet Pro 8600 Premium printer?

    Hi,Tap the right arrow and then tap the Setup icon.Tap the Network option and select Restore Network Defaults.Confirm any prompt to restore the default network settings, it will remove any manual IP configuration. If you are wirelessly connected to the network, select Wireless Setup Wizard and select your network to reconnect the printer wirelessly. Regards,Shlomi

  • Officejet Pro 8600 Premium error message The drivers for this device are not installed. Code 28

    Printer : Officejet Pro 8600 Premium. model CN577A
    OS : Microsoft Windows 7 Home
    Basic 64
    How is your product connected to your PC? : Network
    Problem description : In Device Manager I've got an error message with the
    Officejet pro 8600 icon - "The drivers for this device are not installed.
    (Code 28)
    There is no driver selected for the device information set or element." I
    have uninstalled and re-installed the driver to no effect. The printer
    appears to be functioning properly.
    This question was solved.
    View Solution.

    Hello, 
    Yes, i too would suggest a clean re-installation of the software.
    Regards,
    Jabzi
    Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
    Click "Accept as Solution" if it solved your problem, so others can find it.
    Although I am an HP employee, I am speaking for myself and not for HP.

  • Officejet Pro 8600 Premium e-All-in-One - N911n photo paper Not a paper choice for Tray 1

    For the HP Officejet Pro 8600 Premium e-All-in-One - N911n printer
    I am running Windows 7 64-bit
    No error Messages
    New Printer setup
    I do not see photo paper as a paper choice for in Tray 1
    This question was solved.
    View Solution.

    Hi FrancoArdito,
    Follow the steps below to print photo from Tray 1
    1. Insert the 4x6, 5x7 or 8x10 photo paper into Tray 1
    2. Open printer preferences from the printing application program
    3. Click on Paper/Quality tab
    4. Select the Paper Size, Media Type, and the the Paper source
    5. Click Ok to save the settings, and then print from the application program.
    I am an HP employee.
    Say Thanks by clicking the Kudos Star in the post that helped you.
    Please mark the post that solves your problem as "Accepted Solution"

  • HP Officejet Pro 8600 Plus "unspecified printer problem"

    I just set up my HP Officejet Pro 8600 Plus e-All-in-One.  The set-up seemed to go okay, but when I go to the "devices" tab for "HP Connected" it has a yellow yield sign and says that I have a problem with my printer.  When I click on the yield sign symbol, the box says that "An unspecified problem was reported. Please check your printer."   When I check the printer pannel, there are no problems reported.  The machine seems to print okay, but I'd like to clear up this error that is shown.  Any ideas?
    Also, I've already done the restart and sign-off/sign-in stuff, so we can move on to second-order trouble shooting.  Thanks.
    This question was solved.
    View Solution.

    HELP!
    I am having exactly the same problem. I am simply swapping out an existing Deskjet 3512 that worked perfectly at all levels, so i KNOW i dont have router/port/network issues. eprint was and is flawless. I just plugged it back in to check and it still works just fine with eprint.
    Using my new Pro8600, I send emails to my eprint address and they seem to go...and then nothing. they just don't print.
    I get the"Officejet Pro 8600 Plus "unspecified printer problem"" message but my front panel reports no issues.
    I'm a step away from taking this back and buying an Epson.
    My experience with their support has bee stellar at a commercial printer level.
    This seems to be a very common problem and I just dont have hours to monkey around with something that should work out of the box.
    any help will be appreciated.

  • How to Change Wi-Fi Channel Used by Wireless Direct on HP Officejet Pro 8600 Premium?

    I would like to change the Wi-Fi channel that is used by Wireless Direct between my Lenovo laptop and my HP Officejet Pro 8600 Premium to reduce interference from other nearby users of Ch. 6 in my condo complex. (I am not using a wireless router setup to connect to the printer.)
    Is this possible?  If so, how?

    Ah... ok.  You are using the Wireless Direct with the printer.  You computer is wireless to channel 6.  That is all you can do unless you changed the router's wireless channel which will only automatically switch on your computer. 
    Say thanks by clicking the Kudos Thumbs Up to the right in the post.
    If my post resolved your problem, please mark it as an Accepted Solution ...
    I worked for HP but now I'm retired!

  • HP OfficeJet Pro 8600 Premium and OS X 10.8.3

    Hello,
    I had my HP OfficeJet Pro 8600 Premium set up to print to a network folder and after the recent updates from Apple this week for the HP drivers I can no longer scan documents to the network folder.  It now says Incorrect Credentials.   It was working prior to the update.   I have tried resetting the settings and no luck.  I can scan to the computer directly but cannot scan to the network folder.   Any ideas?   

    @sthawkins5 - your problem with scanning to a network folder is really advanced and I will do my best to help by providing two links instead of just one.  I have this main HP document about "How To Setup Scan To Network Folder" and should cover the basics.  But for the advanced user, here is a thread that relates to exactly what you are having problems with: "Scan To Network Folder on 8600." Read through this and tell me if it is of any assistance.
    @ohmiss - you would not use bluetooth to print to this printer.  "Email to printer" is called ePrint. You have a little icon (paper with circle behind it) in the upper-left hand corner of the touchscreen display that will walk you through how to set that up.  Unfortunately, there is no such thing as Scan to Phone Number as this printer has an actual land-line plug in on the back of it and requires that to fax.  If you want, it has a Scan to Email Wizard when you double-click on the printer icon on your desktop that will assist you in setting that up.  You may want to contact www.eFax.com about purchasing a monthly plan that allows you to fax from your computer and after you setup ePrint, you can put your printer's email address in eFax "receiving email" section and when you get a fax it will print.
    Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.
    When a solution is found please mark the post that solves your issue.
    Every problem has a solution!

  • Officejet pro 8600 Premium pick motor stalled error message

    I have the Officejet Pro 8600 Premium printer. I'm getting the message "pick motor stalled" after two and a half months of stellar use with this printer. There is no paper/print jam. I'm using the same paper I have always used. Help, is this a problem with this model?

    Also having this issue with an Officejet Pro 8600 Premium too. Bought it in May 2012 to replace an Officejet 7410. Running on a wireless network to a Win 7 32 bit laptop. Started getting the popular Pick Motor Stalled error after two months of ownership of the 8600. Have been able to get the printer to reset this error in the past with combinations of powering down, running diagnostics, and having the printer execute either a print head clean routine or a print printer status routine - that is up until this weekend. Trying to print tax returns so I can get them in the mail by the 4/15 deadline tomorrow and, of course, the Pick Motor Stalled error shows up again. Spent several hours trying usual tricks, this time nothing works. Finally, as a desperate last resort, I powered down the printer and completely removed the second printer tray assembly from the bottom of the printer. Powered back up running only the single main tray and that did the trick. Printing restored.For those that might conclude there was a paper jam on the machine and removing the second paper tray assembly fixed it, trust me. I have been in and out of that machine. There was no paper jam. There is some glitch in either the electronics or firmware, or both on these printers that is causing all the Pick Motor Stalled errors that the user community for this HP device has been dealing with.

  • My HP Officejet Pro 8600 can't print from my MacBook Air

    Hi,
    My HP Officejet Pro 8600 can't print from my MacBook Air. It keeps on showing "The printer is not connected", but the screen on the printer shows connected. I often reset the printer 'EVERY TIME" I want to use it. I also tried to turn off my laptop and printer several times before printing. If I'm lucky enough, it will work maybe for one or two prints. If no luck then I'll have to reset everything again. Sometimes I reset the printer, the printer will not show on my selection.
    This question was solved.
    View Solution.

    Hello boojoo1tw,
    Welcome to the HP Forums!
    I understand you're unable to print most times with your Officejet 8600. How is this printer connected? Wireless or USB? What is your operating system on your Mac computer? Click here to find out.
    If your printer is wireless, then I would recommend assigning a "Static IP Address" by following this HP document on Printer Does Not Maintain Wireless Connection.
    Please post your results, as I will be looking forward to hearing from you.
    I worked on behalf of HP.

Maybe you are looking for