HP Officejet Pro 8600 - Print Preview is not available

I have a new HP Officejet Pro 8600 AIO printer that I purchased last week. I hooked it up to print in a network environment. I have thee window xp systems and three windows 7 systems printing to it with no issues.I am very happy with it. Yesterday my wife told me that when she printed she missed the print preview that our former printer had. I thought I would easily get into the HP 8600 printer program and setup the print preview option. To my surprise after checking in numerous areas and online, I found out that it looks like the option has been left out or not provided for the printer by HP. I realize the MS Office and many other programs have their own print preview however when being online with Google Chrome or Internet Explorer, you quickly realize that the option to select the pages you want to print and not print could save alot of wasted paper and ink. Someone please tell me that a print preview software option is in the works for this otherwise great printer! I can not imagine leaving this out of the printing software package provided.

Since HP isn't answering me on the 'Print Preview' being available soon or which HP printers software actally HAVE the 'print preview' function enabled... I did some searching and I found a partial answer to the 'print preview' delema. The web site http://www.obviousidea.com/windows-software/greencloud-printer/
has a free program called GreenCloudPrinter which, in a nut shell, will install a printer? called GreenCloud which set itself up as the default printer and any file that is sent to the printer gets directed to the GreenCloud device which will then bring up a 'print preview' screen with options to remove blank pages and or print or not print the preview! And a lot of other functions too. Works great and it's free. You do have to register it and a registration code is emailed to you to unlock the program. I hope that helps you out... worked for me.

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Officejet Pro 8600 Print Apps will not print

I can not get web apps (such as crossword) to print. My printer is connected to internet but I keep getting error message (Internal Processing Error) when try to print apps. I have confirmed that printer firmware is up to date.

You should be able to visit eprintcenter.com and access your account.
https://h30495.www3.hp.com/user_login?next=%2Fapps&action=addprinter
at the bottom of your printer's page, you will have the apps listed for that printer.
Try to remove them and re-add the apps. Save it and try again with your printer. It wiill WORK!!!
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HP Officejet Pro 8600 Printer - help for office environment/wireless network

I'm an HP person (i.e., laptob, printer, etc.). Our office had a Brothers (sorry) MFC 9840 and with it we had a desktop app that would allow us to scan, copy and fax from our personal computers. Needless to say that printer died and I bought the office an HP Officejet Pro 8600 printer. Because the aforementioned capabilities existed, the staff would like them for our new HP printer. I didn't see these capabillities on the support disk. Did I miss it? Can you help. Thanks (because I can not believe the HP would put out such great products without this capability).

Hi there,
Could you provide the community with a little more information to help narrow troubleshooting? What operating system are we using?
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

After installing latest OS update I can no longer print from my iPad to my HP Officejet Pro 8600 printer. Any suggestions?

After installing latest OS 5.1 update I can no longer print to my HP Officejet Pro 8600 printer?   Suggestions?

Installing the new os may have tricked one of the three devices involved. If it used to work, it will again.
Reboot the printer.   Reboot the router. On the pad, general, reset, reset network connections.
Make sure all the devices are on the same wifi network.   Talk nice to it.

Change sided printer back to default single sided printing on hp Officejet Pro 8600 printer

How to change 2-sided printer back to default single sided printing on hp Officejet Pro 8600 printer.

Hi @rdwill13
You can change the default back to single sided in the preferences. I can help you with this. What operating system and version do you have? Mac or Windows?
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HP Officejet Pro 8600 - Printer is on Network but not Discoverable with Typical Discovery Method

Hi all.
I need help! I have fought with this printer (HP Officejet Pro 8600) for about an hour. The error message I get says that the printer is on my network but is not discoverable using the typical network discovery method. I can set it up using the IP address (and will), but we frequently reset the router, and I don't want to deal with the printer everytime I do this. I figured it was something with the Windows firewall. I temporarily disabled it and tried again - nothing different. I am also running AVG free edition, but it does not have a firewall. Any help is appreciated! Forgot to add... I'm running Windows 7.

Hi Kelly,
The printer should be able to reconnect to the router by itself after the router is reset. Why do you have to reset the router? It might be part of the issue with the printer.
There are multiple ways for the software to discover the printer. There could be a setting in the router or even software services in the computer that are causing the normal methods to not work.
After you reset the router, does the printer not reconnect? The blue wireless light would continually blink if the printer cannot reconnect to the router after the reset.
I was an HP employee.
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Margins on print copies from HP Officejet Pro 8600 Printer are not aligned with original document

My HP Office ject Pro 8600 Printer is not printing the same margins as my original document. The left margin on the print copy is 3/4" too far to the right. The margin on the right is too far right and the text is being printed off the page! The problem seemed to start when I loaded Avery Labels to print. I run a non-profit and need to make copies asap for a sponsorship letter for a fundraising event.

Hi lbaker67,
Have you tried doing the firmware update for the printer? The firmware update
Fix/Enhancements are as follows.
1) Enhance ePrint Diagnostic report for ePrint Setup
2) Improve ease of wireless setup
3) Enhanced Embedded Web Services
4) Improve Print Quality
5) Improve Ink Usage
6) Improve paper path performance
7) Improve Digital scan performance
To check the version of your current printer firmware:
Printer Information Screen
1. From the Control panel, press Help (?) button, select Printer Information
2. Use the down arrow button to scroll to the 2nd screen
3. The current firmware revision will appear on the screen
If you do not have Version CLP1CN1322CR you need the update.
HP Officejet Pro 8600 Firmware
This update may resolve the issue. If you require further assistance please post back and I will follow up with you.

Webscan problem with HP Officejet Pro 8600 printer and OS Mavericks

I have an iMac with OS 10.9 Mavericks installed and an HP Officejet Pro 8600 Plus N911g printer. I recently downloaded the "HP-Inkjet-SW-OSX-Mavericks_v12.34.37" software update from the HP website but, since installing it, the image preview feature on Webscan now only shows a black screen and I cannot download the scanned image. I have uninstalled the update and reinstalled the old software - "Officejet-Pro-8600_v12.23.0" but the problem persists.
I am not sure if this is an HP problem or a Mavericks bug. Any advice/help would be greatly appreciated

The servicing when the printer is turned on is normal and is required to keep the printheads healthy (not clogged). See here for information.
As for power savings, the printer will automatically go into a low power mode when not printing for some time. It is not necessary to turn the product off and on to save power.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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HP Officejet Pro 8600 print with depleted cartridges

The HP Officejet Pro 8600 User Guide says:
"The printer can operate with one or more depleted cartridges. However, printing with depleted cartridges slows the printer and affects the quality of printed documents. If the black cartridge is depleted, blacks are not as dark. If a color cartridge is depleted, output is in grayscale. When possible, replace the depleted cartridge. Do not remove the depleted cartridge until you have a new ink cartridge available to replace. "
But the printer does not print with an depleted yellow cartridges. Do I have to change some settings? Or how can I make the printer print my document without replaceing the yellow cartridges?

Bob_Headrick wrote:
McKnitter wrote:
I am annoyed. There is nothing on page 91 of my manual to indicate that there needs to be ink in all cartridges. I can understand now why it won't print when one is empty, but one of the reasons I bought this printer is because it is supposed to print black only when up to 2 cartridges are depleted. My manual (page 90) says:
"The printer can operate with one or more depleted cartridges. However, printing with
depleted cartridges slows the printer and affects the quality of printed documents. If the
black cartridge is depleted, blacks are not as dark. If a color cartridge is depleted,
output is in grayscale. When possible, replace the depleted cartridge. Do not remove
the depleted cartridge until you have a new ink cartridge available to replace. "
[snip]
What exactly is your printer model? The verbage of the above is that for an IPH printer (with a black and a tri-color cartridge or perhaps a black, tri-color and photo cartridge), it does not apply to printers with separate ink supplies and printheads. Can you give a link to the manual online, or scan the page and post it here for your printer?
I can find several manuals online but not the one that I have and I don'tknow how to upload anything here. I have copied and pasted the relevant information from "my" manual, which has a black cover, says Officejet Pro in green, and says 8600 User Guide in white. I can see the other information in other manuals which explains about printing with LOW ink but not with NO ink. If you can tell me how to upload "my" manual, I'd be happy to do so. Meanwhile, here's what I've copied and pasted, and thanks for your interest.
HP Officejet Pro 8600 e-All-
in-One series
User Guide
Copyright information
© 2011 Copyright Hewlett-Packard
Development Company, L.P.
Print with one or more depleted cartridges
The printer can operate with one or more depleted cartridges. However, printing with
depleted cartridges slows the printer and affects the quality of printed documents. If the
black cartridge is depleted, blacks are not as dark. If a color cartridge is depleted,
output is in grayscale. When possible, replace the depleted cartridge. Do not remove
the depleted cartridge until you have a new ink cartridge available to replace. For
information about how to install new cartridges, see Replace the ink cartridges.
CAUTION: Wait until you have a new ink cartridge available before removing the
old ink cartridge. Do not leave the ink cartridge outside of the printer for an
extended period of time. This can result in damage to both the printer and the ink
cartridge.
[page] 90 Work with ink cartridges

Officejet Pro 8600 touch screen will not respond

Hi,
I have the HP Officejet Pro 8600 and the touch pad will not turn on. The power is on! I actualy cannot turn it off by pressing the off button, even when I unplug it and plug it back in it is like it was never unplugged. This all started when I updated my MAC to the new operating system and then I noticed where the paper comes out there were blue blinking lights. I pressed the off button and the lights stopped, but now nothing will respond. This is a wireless printer. Please advise what to do.
Thank you,
Tanya (Personal information removed)

Hello Tanyaward,
Welcome to the HP Forums.
I see that you are having an issue with the touch pad not responding or lighting up.
First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
Once the printer is connected to a wall outlet, please attempt to use the power button to turn the unit off and then back on again. This will do a semi reset on the unit.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
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W a t e r b o y 71
I work on behalf of HP

OfficeJet Pro 8600 Plus Wireless DOES NOT WORK with Mac Mavericks Based Network

Replaced my Brother system with the HP OfficeJet Pro 8600 Plus yesterday. There are many positive features of the 8600 Plus that prompted me to purchase it...
Modular Design
Large legal sized Scanner
Standard/Legal Paper Printer
Copy
E Print Capability
High Yield / Affordable Toner Replacements
Unfortunately, I discovered the Wireless network capability is less than desirable. After hours of installing, reinstalling, work arounds, internet solution searches, it just will not work. If you are able to get the printer to work on your network (with router), the scanner will not be visible, vice versa, etc...etc...etc...
HOWEVER, I did discover this solution. If the unit is near your base computer, install it to your computer with a usb connection. That allows you to have scanning and printing from that unit. Then you can connect the unit through its ethernet connection to your router. From there all computers can print within your network. It's not the best way to connect a WIRELESS printer, but at least it works.
I'm not certain why HP and Apple can't find a solution, but I never found anything on the net that worked. The problem seems to stem from the new Mavericks update from Apple, but I'm really not sure. I wasted an entire day of productivity attempting to make it work. I'm posting this so you don't make the same mistake. If you happen to know a verified solution, then I would welcome the information. Best of luck!!!

It may be a mac driver issue. Try installing the bootcamp update for your version of vista from here:
http://www.apple.com/support/bootcamp/
I'm not sure if this is supposed to work since I've never tried mac hardware at 5ghz on windows before...

Officejet pro 8600 printing

I have had an 8600 for a year now - since last Thursday it has become really slow at printing. When I click print, it can take two minutes before the printer takes the page - and if there is more than one page to print I can be waiting 10 minutes for a five page document to print.
Can someone give me an idea? I've reset the printer after alighing printheads and cleaning printheads - it's a bit of a coincidence that this happened a year after getting it.

Hi @hhs87, and @woodland36,
Welcome to the HP Forums!
I noticed that your HP 7600 and 8600 printers are printing slowly. I am sorry to hear this but happy to help!
Some questions, if you do not mind:
How are your printers connected? Wireless, Ethernet, or USB?
What Operating System are you using? If you do not know the Operating System you are using, please visit this website. Whatsmyos.
If you make a copy, Copying a Multipage Original, does it print at the same slow speed?
In the meantime, please see the following:
An 'Out of Paper' or 'Pick Motor Stalled' Message Displays for the HP Officejet Pro 8600 e-All-in-On.... (This guide, will help you clean the rollers etc.)
Print Jobs from Your HP Printer are Stuck in the Print Queue. (Even though the guide title may not match your issue, I believe the solutions will help.)
If you need further assistance with your 7600, please reply with your printer's Product/Model Number. To find your printer's Product/Model Number follow instructions in this link. Finding Your HP Product Model Number.
Hope to hear from you soon!
RnRMusicMan
I work on behalf of HP
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Officejet Pro 8600 (Printer Failure after changing ink)

I use an hp Officejet Pro 8600 on a windows 8.1 operating system. About a week ago i replaced my black ink but after restarting my printer, an error message arreared on my screen which reads ' There is a problem with the printer or ink system. Turn printer off, then on. If problem persist, contact HP'. I have since turned off my printer and turned it back on but that has not solved the problem. What do i do next?

Yes if the printhead is damaged, it would need replaced (to print). But beforedo that, please double check it's not something simple like forgot to removethe protective cover, didn't seat the cartridge properly, etc. see: http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/kb/docDisplay/?spf_p.tpst=kbDocDispl...
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HP OfficeJet Pro 8600 Plus Firmware version not current on the HP Downloads Page

My HP OfficeJet Pro 8600 Plus came with Firmware version CKP5CN1334ER which the printer update says is up-to-date. The HP downloads page shows CLP1CN1322CR as the current version. Can you tell me what the differences are in version 1334 from the one (1322) on the web page?
It would be nice to have the latest version posted for download to prevent confusion.

Same question here.

Officejet Pro 8600 Printing green

My OJ Pro 8600 won't print blue? Anything that should be blue is printing green.... What can I do to fix this?

If the product is new enough that you can take it back to Office Depot for a replacement that would probably be the fastest way.
You could also call HP at 1-800-HPINVENt if you are in the US, or see here for contact information worldwide. Then would send a replacement and then you would typically have a few weeks to return the defective unit to avoid any charges.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

HP Officejet Pro 8600 - Print Preview is not available

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