HP Officejet Pro 8600 Printer - help for office environment/wireless network

I'm an HP person (i.e., laptob, printer, etc.). Our office had a Brothers (sorry) MFC 9840 and with it we had a desktop app that would allow us to scan, copy and fax from our personal computers. Needless to say that printer died and I bought the office an HP Officejet Pro 8600 printer. Because the aforementioned capabilities existed, the staff would like them for our new HP printer. I didn't see these capabillities on the support disk. Did I miss it? Can you help. Thanks (because I can not believe the HP would put out such great products without this capability).

Hi there,
Could you provide the community with a little more information to help narrow troubleshooting? What operating system are we using?
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HP Officejet Pro 8600 - Trying to connect to wrong wireless network.

I have cable wireless and due to provider requirements I have had to disable my hub wireless and plus in another router to the hub to provide wireless. The hub has a network name and the router has the same name but shows a "2" after it. When I try and connect my printer to this itonly picks up the Hub and says wireless is disabled which is correct. How can I get it to recognise the router instead?
I hope this makes sense

Hi Pushoz,
Please let me take a moment to say "Welcome Back" to the HP Forums. I see that it has been awhile since your last visit.
To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I see that you are having some issue with connecting your printer to your wireless network.
Here is a document that will assist you with this issue and explain in detail how to connect over the wireless network.
Please click on the following link's for Installing the Printer Software on a Wireless or Wired (Ethernet) Network and for
Connecting the Printer After Changing Your Wireless Network.
Please write me back if you have any other questions.
I hope you have a great day and if I don't hear back from you today, I hope you have an excellent weekend.
Cheers,
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W a t e r b o y 71
I work on behalf of HP

Change sided printer back to default single sided printing on hp Officejet Pro 8600 printer

How to change 2-sided printer back to default single sided printing on hp Officejet Pro 8600 printer.

Hi @rdwill13
You can change the default back to single sided in the preferences. I can help you with this. What operating system and version do you have? Mac or Windows?
Please click the Thumbs up icon below to thank me for responding.
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After installing latest OS update I can no longer print from my iPad to my HP Officejet Pro 8600 printer. Any suggestions?

After installing latest OS 5.1 update I can no longer print to my HP Officejet Pro 8600 printer?   Suggestions?

Installing the new os may have tricked one of the three devices involved. If it used to work, it will again.
Reboot the printer.   Reboot the router. On the pad, general, reset, reset network connections.
Make sure all the devices are on the same wifi network.   Talk nice to it.

HP Officejet Pro 8600, bad size for print from Corel suite product

When i try to print a work with Corel Photo-Paint, or Corel Draw, I can't print to the same dimension that I see on the print preview of the program. For example if I want to print a photo in A4 format, the printer get out a sheet with a full print of a porzion of the photo as if the sheet dosen't match.
But in the print setup of Corel, for the page orientament I have "Use printer default", and for the dimension there isn't anything, but with my previous printer, this paremeter get out from the printer driver.
Please help me, because I work much with this two program, If I can't print I have to change the printer with other one!!
Thank
This question was solved.
View Solution.

Hello Lucatek2
What operating system are you running? Under printer preferences what paper type and paper size do you have set? In printer preferences -> advanced options is borderless printing enabled? Also what model of the Officejet Pro 8600 do you have? Example: N911a.
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HP Officejet Pro 8600 - Print Preview is not available

I have a new HP Officejet Pro 8600 AIO printer that I purchased last week. I hooked it up to print in a network environment. I have thee window xp systems and three windows 7 systems printing to it with no issues.I am very happy with it. Yesterday my wife told me that when she printed she missed the print preview that our former printer had. I thought I would easily get into the HP 8600 printer program and setup the print preview option. To my surprise after checking in numerous areas and online, I found out that it looks like the option has been left out or not provided for the printer by HP. I realize the MS Office and many other programs have their own print preview however when being online with Google Chrome or Internet Explorer, you quickly realize that the option to select the pages you want to print and not print could save alot of wasted paper and ink. Someone please tell me that a print preview software option is in the works for this otherwise great printer! I can not imagine leaving this out of the printing software package provided.

Since HP isn't answering me on the 'Print Preview' being available soon or which HP printers software actally HAVE the 'print preview' function enabled... I did some searching and I found a partial answer to the 'print preview' delema. The web site http://www.obviousidea.com/windows-software/greencloud-printer/
has a free program called GreenCloudPrinter which, in a nut shell, will install a printer? called GreenCloud which set itself up as the default printer and any file that is sent to the printer gets directed to the GreenCloud device which will then bring up a 'print preview' screen with options to remove blank pages and or print or not print the preview! And a lot of other functions too. Works great and it's free. You do have to register it and a registration code is emailed to you to unlock the program. I hope that helps you out... worked for me.

Margins on print copies from HP Officejet Pro 8600 Printer are not aligned with original document

My HP Office ject Pro 8600 Printer is not printing the same margins as my original document. The left margin on the print copy is 3/4" too far to the right. The margin on the right is too far right and the text is being printed off the page! The problem seemed to start when I loaded Avery Labels to print. I run a non-profit and need to make copies asap for a sponsorship letter for a fundraising event.

Hi lbaker67,
Have you tried doing the firmware update for the printer? The firmware update
Fix/Enhancements are as follows.
1) Enhance ePrint Diagnostic report for ePrint Setup
2) Improve ease of wireless setup
3) Enhanced Embedded Web Services
4) Improve Print Quality
5) Improve Ink Usage
6) Improve paper path performance
7) Improve Digital scan performance
To check the version of your current printer firmware:
Printer Information Screen
1. From the Control panel, press Help (?) button, select Printer Information
2. Use the down arrow button to scroll to the 2nd screen
3. The current firmware revision will appear on the screen
If you do not have Version CLP1CN1322CR you need the update.
HP Officejet Pro 8600 Firmware
This update may resolve the issue. If you require further assistance please post back and I will follow up with you.

HP Officejet Pro 8600 - Printer is on Network but not Discoverable with Typical Discovery Method

Hi all.
I need help! I have fought with this printer (HP Officejet Pro 8600) for about an hour. The error message I get says that the printer is on my network but is not discoverable using the typical network discovery method. I can set it up using the IP address (and will), but we frequently reset the router, and I don't want to deal with the printer everytime I do this. I figured it was something with the Windows firewall. I temporarily disabled it and tried again - nothing different. I am also running AVG free edition, but it does not have a firewall. Any help is appreciated! Forgot to add... I'm running Windows 7.

Hi Kelly,
The printer should be able to reconnect to the router by itself after the router is reset. Why do you have to reset the router? It might be part of the issue with the printer.
There are multiple ways for the software to discover the printer. There could be a setting in the router or even software services in the computer that are causing the normal methods to not work.
After you reset the router, does the printer not reconnect? The blue wireless light would continually blink if the printer cannot reconnect to the router after the reset.
I was an HP employee.
Please mark the post that solves your problem as "Accepted Solution"

Webscan problem with HP Officejet Pro 8600 printer and OS Mavericks

I have an iMac with OS 10.9 Mavericks installed and an HP Officejet Pro 8600 Plus N911g printer. I recently downloaded the "HP-Inkjet-SW-OSX-Mavericks_v12.34.37" software update from the HP website but, since installing it, the image preview feature on Webscan now only shows a black screen and I cannot download the scanned image. I have uninstalled the update and reinstalled the old software - "Officejet-Pro-8600_v12.23.0" but the problem persists.
I am not sure if this is an HP problem or a Mavericks bug. Any advice/help would be greatly appreciated

The servicing when the printer is turned on is normal and is required to keep the printheads healthy (not clogged). See here for information.
As for power savings, the printer will automatically go into a low power mode when not printing for some time. It is not necessary to turn the product off and on to save power.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Officejet pro 8600 printing

I have had an 8600 for a year now - since last Thursday it has become really slow at printing. When I click print, it can take two minutes before the printer takes the page - and if there is more than one page to print I can be waiting 10 minutes for a five page document to print.
Can someone give me an idea? I've reset the printer after alighing printheads and cleaning printheads - it's a bit of a coincidence that this happened a year after getting it.

Hi @hhs87, and @woodland36,
Welcome to the HP Forums!
I noticed that your HP 7600 and 8600 printers are printing slowly. I am sorry to hear this but happy to help!
Some questions, if you do not mind:
How are your printers connected? Wireless, Ethernet, or USB?
What Operating System are you using? If you do not know the Operating System you are using, please visit this website. Whatsmyos.
If you make a copy, Copying a Multipage Original, does it print at the same slow speed?
In the meantime, please see the following:
An 'Out of Paper' or 'Pick Motor Stalled' Message Displays for the HP Officejet Pro 8600 e-All-in-On.... (This guide, will help you clean the rollers etc.)
Print Jobs from Your HP Printer are Stuck in the Print Queue. (Even though the guide title may not match your issue, I believe the solutions will help.)
If you need further assistance with your 7600, please reply with your printer's Product/Model Number. To find your printer's Product/Model Number follow instructions in this link. Finding Your HP Product Model Number.
Hope to hear from you soon!
RnRMusicMan
I work on behalf of HP
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HP Officejet Pro 8600 print with depleted cartridges

The HP Officejet Pro 8600 User Guide says:
"The printer can operate with one or more depleted cartridges. However, printing with depleted cartridges slows the printer and affects the quality of printed documents. If the black cartridge is depleted, blacks are not as dark. If a color cartridge is depleted, output is in grayscale. When possible, replace the depleted cartridge. Do not remove the depleted cartridge until you have a new ink cartridge available to replace. "
But the printer does not print with an depleted yellow cartridges. Do I have to change some settings? Or how can I make the printer print my document without replaceing the yellow cartridges?

Bob_Headrick wrote:
McKnitter wrote:
I am annoyed. There is nothing on page 91 of my manual to indicate that there needs to be ink in all cartridges. I can understand now why it won't print when one is empty, but one of the reasons I bought this printer is because it is supposed to print black only when up to 2 cartridges are depleted. My manual (page 90) says:
"The printer can operate with one or more depleted cartridges. However, printing with
depleted cartridges slows the printer and affects the quality of printed documents. If the
black cartridge is depleted, blacks are not as dark. If a color cartridge is depleted,
output is in grayscale. When possible, replace the depleted cartridge. Do not remove
the depleted cartridge until you have a new ink cartridge available to replace. "
[snip]
What exactly is your printer model? The verbage of the above is that for an IPH printer (with a black and a tri-color cartridge or perhaps a black, tri-color and photo cartridge), it does not apply to printers with separate ink supplies and printheads. Can you give a link to the manual online, or scan the page and post it here for your printer?
I can find several manuals online but not the one that I have and I don'tknow how to upload anything here. I have copied and pasted the relevant information from "my" manual, which has a black cover, says Officejet Pro in green, and says 8600 User Guide in white. I can see the other information in other manuals which explains about printing with LOW ink but not with NO ink. If you can tell me how to upload "my" manual, I'd be happy to do so. Meanwhile, here's what I've copied and pasted, and thanks for your interest.
HP Officejet Pro 8600 e-All-
in-One series
User Guide
Copyright information
© 2011 Copyright Hewlett-Packard
Development Company, L.P.
Print with one or more depleted cartridges
The printer can operate with one or more depleted cartridges. However, printing with
depleted cartridges slows the printer and affects the quality of printed documents. If the
black cartridge is depleted, blacks are not as dark. If a color cartridge is depleted,
output is in grayscale. When possible, replace the depleted cartridge. Do not remove
the depleted cartridge until you have a new ink cartridge available to replace. For
information about how to install new cartridges, see Replace the ink cartridges.
CAUTION: Wait until you have a new ink cartridge available before removing the
old ink cartridge. Do not leave the ink cartridge outside of the printer for an
extended period of time. This can result in damage to both the printer and the ink
cartridge.
[page] 90 Work with ink cartridges

Officejet Pro 8600 (Printer Failure after changing ink)

I use an hp Officejet Pro 8600 on a windows 8.1 operating system. About a week ago i replaced my black ink but after restarting my printer, an error message arreared on my screen which reads ' There is a problem with the printer or ink system. Turn printer off, then on. If problem persist, contact HP'. I have since turned off my printer and turned it back on but that has not solved the problem. What do i do next?

Yes if the printhead is damaged, it would need replaced (to print). But beforedo that, please double check it's not something simple like forgot to removethe protective cover, didn't seat the cartridge properly, etc. see: http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/kb/docDisplay/?spf_p.tpst=kbDocDispl...
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My HP OfficeJet Pro 8600 won't connect to my wireless router

This is bizarre. I have had my HP OfficeJet Pro 8600 for about 6 months. It has generally worked fine, and we have used it wirelessly only. But now it refuses to connect to the router. It can FIND the router, and it can find other networks in the area, but it won't connect to the router. I ran the Wireless Network Test, and the results say:
Wireless On - Pass // Wireless Working - Pass //
Network Name (SSID) found - Pass // Wireless Networks Detected - 9
Printer Settings Consistent with Wireless Router Settings - Pass / No Filtering - FAIL //
So it recommends solution as follows: "1 If MAC Address filtering is enabled, and you would like to keep it enabled, you must add the Mac address of your printer to the list of permitted devices for your router before continuing."
Except, guess what, I don't have MAC Address filtering enabled. I wouldn't know how to do that, much less check for it.
Also, before today, this was never a problem. HELP!
Thanks....
If you are interested, here's more detail and background.
Before today, the only problem we have had is that frequently our Apple laptop (OS X 10.6) has trouble connecting to the printer. This has been odd because the printer is connected to the network, and so is the laptop, but the laptop can't find the printer - it thinks the printer is "offline" (even though it's not). Usually, if I wait a while, it will find the printer, and it will resolve itself work fine. If not, we sometimes have found that it can fix itself if you restart the laptop -- restarting the printer does not make a difference. In fact, I did exactly that today, and it resolved itself. And I printed. Fine, right?
But then I wanted to do more printing, and the problem of the laptop not finding the printer came up again, so I decided to really "get to the bottom of this." I don't remember exactly what I did, but somehow I was persuaded by the online help, that the correct solution would be to go into my System Preferences / Print and Fax, and click on the "-", which de-installs the printer, with the idea of re-installing the printer. But then when I tried to re-install the printer, it could not find the printer. Ugh! Wierdly, it found an 8600 Scanner, but not an 8600 printers. After installing and de-installing the 8600 scanner a few times, I eventually deinstalled everything, and I decided to start from scratch. I got my HP disk, and installed all the software again from the beginning (even though it was already there), and then it looked for my printer, but couldn't find it. So then I got a USB cord, and plugged that in.
So, now I have a situation where I do have a working printer via the USB cord, but no wireless connection at all. In particular, since the Office Jet Pro 8600 won't connect to the router, I don't know what else to do. My Apple MacBook pro is 2 feet away from the printer, and it is connected to the router just fine (as is my blackberry), and I have never before had a problem connecting to the wireless router by the printer.
Any suggestions?

There are two things that can trip the mac filtering test to fail: actual MAC address filtering setup (sounds like this is not the case) and using wireless channel 6 or automatic for wireless channel in the wireless network settings (in the router). Since it does show failed for MAC filtering and you do not use this option, try changing the wireless channel in the router to 1 or 11. Those two channels provide the best compatibility with printers due to less interference. Almost everything defaults to auto or 6 for the channel and this causes a lot of interference. This change should not affect anything at all. To do this, you may need to contact the router manufacturer as the process differs from router to router.
What brand and model is the router?
Has anything in the network settings changed at all?
What version is the Mac OS X? There may be additional steps to take as it sounds like there are two separate issues involved and this could be revisited later.
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Officejet Pro 8600 Printing green

My OJ Pro 8600 won't print blue? Anything that should be blue is printing green.... What can I do to fix this?

If the product is new enough that you can take it back to Office Depot for a replacement that would probably be the fastest way.
You could also call HP at 1-800-HPINVENt if you are in the US, or see here for contact information worldwide. Then would send a replacement and then you would typically have a few weeks to return the defective unit to avoid any charges.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Can I print to my new wireless HP Officejet Pro 8600 printer from a Droid?

Setting up my Droid phone to print to new HP 8600 printer thru wireless. Does is work on a droid? Or do I have to go thru a printing app (MOTOPRINT) ?
thank you Cindee

Here is the link
http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/Print-and-Scan-from-IOS-iPhone-iPAd-an...
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HP Officejet Pro 8600 Printer - help for office environment/wireless network

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