HP Officejet Pro 8600 software download online.

I am unable to scan to my new Toshiba Laptop. loaded the drivers, printer works fine for printing, when I try to scan says printer not recognized. Open HP software and mange scan to computor, there in is my problem, don't have the software on the new Toshiba and cannot locate my origianal software disk.  Had trouble with trying to locate and download online, could not find download.

Hi,
Download and install the software from the link below:
http://ftp.hp.com/pub/softlib/software12/COL40120/​bi-108858-4/OJ8600_1315-1.exe
Regards,
Shlomi
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Similar Messages

  • Officejet Pro 8600 Software Will Not Run

    I updated my computer to Windows 7 and installed the software for my Officejet Pro 8600. Setting up and connecting the printer was not a problem. When I went to run the program it would not start. I downloaded the 64 bit program and went through the process of uninstalling the old program and installing the new software. And again, printing is no problem but the program still does not run.

    Hi SonnyOhio,
    Thank you for your reply.
    I would try the following:
    1.) Update Adobe. Adobe.
    2.) Update Internet Explorer. Download Internet Explorer.
    3.) Then try the using the HP software again.
    If this doesn't work, please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector.
    Hope this helps, and have a great day.
    RnRMusicMan
    I work on behalf of HP
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  • Can't Open Officejet Pro 8600 Software in Windows 8.1

    I have Windows 8.1 64 bit.   I installed Officejet Pro 8600 e-all-in-one-printer N-911a using OJ8600-1315.exe.   The printer and software worked fine in Windows 7.   In Windows 8.1, the printer works well wirlessly.   It prints, scans, and copies with no problem.   I can use the window on the printer to start scanning and copying.   However, I have an icon on the Windows 8.1 Start Page that says Officejet Pro 8600.   When I click on it, it opens a window labled HPSolutionsPortal.hta - Microsoft Visual Studio.  I do not get the Officejet software where I can control the resolution of scans and files produced by the printer.   How can I access the HP Officejet Pro software?
    This question was solved.
    View Solution.

    Gi,
    From the Control Panel go to Programs and then select Default Programs.
    Click on Associate a file type or protocol with a specific product.
    Locate the .hta prefix, double click it, click on More Options and select the Microsoft (R) HTML Application host option instead the selected Visual Studio.
    If you cannot find this option within the list scrool to its very end and click on Look for another file on your PC.
    Browse and select C:\windows\system32\mshta.exe.
    Confirm the changes and check for any difference.
    If you still see any other type of error, install the patch by following the steps for Windows 8 below:
    http://h10025.www1.hp.com/ewfrf/wc/document?cc=uk&dlc=en&docname=c03640384&lc=en&jumpid=reg_r1002_uk...
    Regards,
    Shlomi
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    If my post resolve your problem please mark it as an Accepted Solution

  • HP Officejet Pro 8600 software issues

    After weeks for non-functioning NEW 8600 and finally reinstalling system software on my computer, I find that everything works until I install the HP software for the 8600.  Immediately the printer works and Internet Explorer longer works, unless I allow HP updates.  Then the printer won't print, scan, or anything AND Internet Explorer fails.  Uninstalling and reinstalling the HP software but disallowing HP updates worked until Microsoft determined I needed an automatic update and then the problems reoccurred.  Seven weeks and hundreds of dollars in tech work has not solved this problem.  (Incidentally the printer works fine with my new laptop using Windows 7, but it definitely cannot function with Windows XP.  What do I try next?

    cafostr wrote:
    How do I change the scanner resolution for scanning to pdf?  70 is a little fuzzy and 200 makes the files too large.  Is there anyway to set it for about 125?
    What application(s) are you using the scan? The HP Solutions Center allows your to specify what resolution you need. Heres a screenshot:
    Hope this helps!
    Sean
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  • HP Officejet Pro 8600 software/d​river wont uninstall (old driver missing...​)

    Hi!
    I need to uninstall my software (full feature) for my officejet printer. But windows need the old driver for this (transforms files). But i dont have the old driver... 
    Installing the new one also didnt wont since the old driver needs to be uninstalled.
    What can i do to remove the old driver?
    thanks, regards, 
    Carsten(Personal information removed)
    This question was solved.
    View Solution.

    Hi
    try using Revo uninstaller 
    http://www.revouninstaller.com/start_freeware_down​load.html
    How to use 
    http://www.guidingtech.com/457/revo-uninstaller/
    Hope this helps.
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    -VJ
    Although I am an HP Employee, I am speaking for myself and not for HP.

  • HP OfficeJet Pro 8600 Scanner Software

    I am running Windows Vista and just purchased the HP OfficeJet Pro 8600 printer. I am having a hell of a time with this printer and am seriously considering returning it if I can't get this figured out asap.
    When I open the HP OfficeJet Pro 8600 software, the main panel opens I double click on the "Scanner Actions" button, and then the "Scan Document or Photo" button, nothing happens. I can not get the scanner software to open so that I can control my scan options from the computer.
    As well, from the printer control pad, when I go to scan, I am only able to "Scan to Network Folder" and am unable to scan to computer. The message that I am getting is "Computer is Unavailable".
    I am able to "Scan to Network Folder" so I am not overly concerned with that issue however, I need to be able to access the scanner software so that I can adjust my scan settings etc on my computer.
    I purchase the unit for the wireless. I could not access the software while connected with wireless so I attempted to connect via usb. No difference what so ever.
    I have uninstalled and reinstalled the software 4 times so far. 2 times from the CD and 2 times from the software available on the HP site.
    This question was solved.
    View Solution.

    Hey dleman. Sorry to hear your having issues and I appreciate your detailed messages. I would try using the HP Print & Scan Doctor. This tool will try to resolve the issue for you and provide a specific code if it can not resolve the issue.
    Let me know how it goes and if it does not solve the issue we can go from there.
    Thanks
    SeanS
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  • HP Officejet Pro 8600 unable to open scan / printer options to scan

    This was working last week.  Trovi.com got on the computer and has since been taken off by Spy Hunter.  Now I am unable to scan.  I have uninstalled and installed using the disk twice but it still does not let me scan, only print.  I am using Windows 8.  What else do I need to do?  Usually this goes really smooth.  What am i doing wrong?

    Hello kldv,
    Welcome to the HP Support Forums!
    I see that you have uninstalled and installed the Officejet Pro 8600 software in an attempt to fix a scanning issue. Have you had a chance to run the Print and Scan Dr on the computer?
    Print and Scan Dr<---
    It will look into the possible causes and report back if it is able to fix it or what other troubleshooting can be done. Let me know the results.
    Cheers,
    JERENDS
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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  • HP Officejet Pro 8600 - Cannot select color printing in settings

    I selected grayscale printing.  Now I want to print in color and cannot find how to print in color.  Option not found.

    Here's an answer - it might not match your setup though:
    OS: Windows 8.1
    Print Driver: HP Officejet Pro Full Feature Software and Driver, 2012-10-22 , Version28.8
    Bring up the HP Officejet Pro 8600 software and select Set Preferences under Print:
    Then on the Printing Prefrences dialog, press the Advanced button:
    And then on the Advanced Options dialog, turn off the option under Printer Features for Print in Grayscale:
    Hopefully that helps.
    -Seth

  • Multi page scanning on Officejet Pro 8600 with flatbed

    I had to replace a 6400 series HP multi process with a HP Officejet Pro 8600. With the old software it would ask if there were any more pages when using the flatbed scan option. I can't figure out how to do this using the new software and it automatically creats the file after 1 page. Any advice would be appreciated.

    Hi,You may scan multiple pages from the Flatbed glass by using the HP Scan software. Open the HP Officejet Pro 8600 software and click the Scan a document or photo option.Select PDF, ensure the Show Preview box is checked and the resolution being set as 300 dpi or below. Click an Scan and use the Add Pages button to add additional pages. Shlomi 

  • HP Print Software for MacBook Pro and Windows 7 gone awry on HP OfficeJet Pro 8600

    Almost one year ago today I wrote a post about my first problem with HP OfficeJet Pro 8600 N911.  Today I write my last.
    I have an HP OJP 8600, with option Tray 2 included, and auto feed included.  My system test computers are:
    1.  Apple MacBook Pro, OS X 9.5, HP software is the only 3rd party software.
    2.  HP Laptop, Windows 7.
    The OJP wireless radio gave up, so I cannot run it wirelessly.  It is connected by ethernet to my router.  All five of my computers can use.  All of the functions of the printer are usable.  For example: it prints, it scans, it copies, it faxes.  All functions working.  My problem is with the HP software download to the Apple and to the HP Laptop.
    I would like to be able to use all of the feature settings when I print.  But alas, I cannot.  Both the Apple and the HP Laptop have a similar appearing window that opens when you choose to print something.  In theory, you are supposed to be able to control a range of paper types and quality, print type and quality, and (in my case with the two trays) what tray to use to select the paper.
    I regret neither of the computers perform these functions.  And all of the mistakes that I find on the Apple computer I find on the HP Laptop Windows 7 computer.
    I don't have the time to test every combination.  But I think the table below will help you get an idea of what the problem is with the software that HP sends offshore for maintenance.
    The results of the paper quality selection, the print quality selection, and the tray availability are as follows:
    PAPER              PRINT QUALITY                         TRAY AVAILABILITY
    Plain Paper
    Plain Paper  DRAFT/NORMAL/BEST/MAX DPI gray              Auto/Tray 1/Tray 2
    Thick Paper  DRAFT gray/NORMAL/BEST/MAX DPI gray         Auto/Tray 1/Tray 2 gray
    HP Bright    DRAFT/NORMAL/BEST/MAX DPI gray              Auto/Tray 1/Tray 2
    InkJet
    Other        DRAFT gray/NORMAL/BEST/MAX DPI gray         Auto/Tray 1/Tray 2 gray
    HP Bright    DRAFT gray/NORMAL/BEST/MAX DPI gray         Auto/Tray 1/Tray 2 gray
    Specialty
    Other        DRAFT gray/NORMAL/BEST/MAX DPI gray         Auto/Tray 1/Tray 2 gray
    Card         DRAFT gray/NORMAL/BEST/MAX DPI gray         Auto/Tray 1/Tray 2 gray
    Brochure
    HP Brochure  DRAFT gray/NORMAL/BEST/MAX DPI gray         Auto/Tray 1/Tray 2 gray
    Other        DRAFT gray/NORMAL/BEST/MAX DPI gray         Auto/Tray 1/Tray 2 gray
    In summary the new HP Print software for Apple and Windows 7 computers has identical programming mistakes on both operating systems.  Under no circumstances can I use the MAX DPI setting.  
    The user cannot use the features that are built in to the HP software because the paper selections override the locked tray, the print quality, and the unusually small list of HP selection of papers.
    It is time to invoke my warrenty rights.  There are too many systemic problems with the software and the device.  I don't have any more time to act as an unpaid system test analyst for HP.
    Who do I contact to use my warrenty before it runs out in a few weeks?

    Hi,
    Those are not programming mistakes, but those are limitations of the product, please check the printer specifications below:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02858465&tmp_track_link=ot_faqs/top_issues/en_u...
    As you may find under Paper-handling specifications > Paper tray capacities, Tray 2 only support Plain Paper.
    Maximum DPI is only only supported on Photo Paper, therefore those limitations are applicable.. these limitations are also listed on the Printing Specifications section above, Maximum DPI is listed as 4800 by 1200 dpi:
    Color print resolution: HP enhanced photo quality with Vivera inks (up to 4800 by 1200 dpi Optimized on HP Premium Plus photo papers with 1200 x 1200 input dpi)
    As well that can be find listed within the Print photos on photo paper or the Print borderless documents sections, you may simply search for Maximum DPI within the user guide as a reference:
    http://h10032.www1.hp.com/ctg/Manual/c03026243.pdf
    Those are not an issues with the printer but those expected limitations fully meet the product specification.
    Shlomi
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    If my post resolve your problem please mark it as an Accepted Solution

  • Upgrade to WIN8.1 has downgraded software capability on HP Officejet Pro 8600 Plus

    Help! I upgraded my pc to WIndows 8.1 (64Bit) and now I do not have an option in the software to scan a TIFF file or any photo format except jpg or pdf.  
    I upgraded my HP drivers to no availe.
    Also, I seem to be able to only access  the HP software through the Microsoft groups (big graphic squares on my start screen).  I guess these are apps that have dumbed down the software for my all-in-one HP Officejet Pro 8600 Plus ?

    Hello,
    Please try the below steps..
    uninstall the printer software.
    Restart the PC
    Please download and run the HP Printer Install Wizard from www.hp.com/go/tools
    Regards,
    Jabzi
    Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
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    Although I am an HP employee, I am speaking for myself and not for HP.

  • Officejet Pro 8600 Plus software

    I have the ability to print from the computer so I know the HP printer drivers are functioning.  I have also verified that I can initiate a scan from the printer and from the computer using the "HP Scan" icon via the Start menu.
    The problem is that I cannot run the HP printer software suite via the shortcut icon on the desktop or via the file icon in the source folder.
    The printer is connected via an Ethernet cable to the house network.  I have deleted and reinstalled the software suite and when it gets to the point of finding the printer, it fails.  When I plugged in the product name it couldn't find it so I used the network address (192.168.1.4 - taken off the Windows Printer Test Page) and it continues the install until it seems to finish.  It places the "HP Officejet Pro 8600" icon on my desktop along with its "Shop for Supplies - HP Officejet Pro" icon.  If I click on the "Shop for Supplies - HP Officejet Pro" icon, it takes me to the appropriate Shop For Supplies Online entry screen.  When I double click on the "HP Officejet Pro 8600" icon, it very briefly gives me the Windows little "working" swirl but does not open the software application.
    I tried uninstalled the printer using Windows "Devices and Printers" Control panel, then deleted the HP software using "Programs and Features", then reinstalling everything using new drivers and HP software via their web site.  This has not changed any of the symptoms or results.
    This question was solved.
    View Solution.

    Hi GL1800A,
    Hope all is well!
    One last thing you could try, if you want to, is to go through this guide, HP Single-Function and Multifunction Printers - HP Printer Assistant Opens with a Script Error or in..., and try the patch that is included.
    Best of luck!
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

  • Missing HP Utility (Officejet Pro 8600 Plus); need to reinstall - cannot uninstall printer software

    I had to wipe my iMac and resinstall IOS Mavericks (10.9.5).  Printer (Officejet Pro 8600 Plus, 9N11g) is working, but will no longer scan (double-clicking icon results in "original item cannot be found") and the HP utility icon on dock is missing, replaced with a "?."  I located directions to uninstall printer software so I can reinstall... but there is no longer any HP folder or "HP Uninstaller" on my Mac HD.  Neither is there an HP folder within Library/Printers folders.  Spotlight search shows no HP or Hewlett-Packard folders on my hard drive.
    I have downloaded an "HPPPrinterDrivers3.0.dmg" and "HP-Injket-SW-OSX-Mavericks_v12.34.37.dmg," one of which I'm hoping will contain updated software/drivers to reinstall the printer and hopefully the HP Utility so I can regain scanning function, but I cannot figure out how to remove the current printer software, and I do not know if those are the currect files to use.  I understand just deleting the printer will not suffice.  
    Can anyone provide step-by-step instructions on how to remove the software as well as installation (since I am unclear if I have the correct dmg files)?  Thank you.
    This question was solved.
    View Solution.

    Hi,
    First I would suggest repairing the disk permissions, then try reinstalling the HP Software.
    Follow the steps below to repair the disk permissions:
    1. Open the the Applications folder.
    2. Go to the Utilities folder.
    3. Double-click on Disk Utility.
    4. Select the hard drive containing the boot volume.
    5. Go to the First Aid tab and select Repair Disk Permissions.
    Note: This process may take several minutes depending on the Mac and amount of permissions that need to be repaired. The Progress Log will indicate when the process has been completed.
    Once you are done, run the HP-Injket-SW-OSX-Mavericks_v12.34.37.dmg file and follow the steps on screen, be sure to select the HP Scan option while installing to get full functionality of the software.
    Please try the steps above and let me know the results,
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • Officejet Pro 8600 Plus - Scan software doesn't have 8.5x11 letter size option

    Just bought a new Officejet Pro 8600 Plus.
    The included HP Scan software will only let me choose A4 or A5 paper sizes (as well as 6x4, 7x5, 8x6, 10x8).  No 8.5x11 option, which is what I want to use most often.  (this is from the dropdown options after clicking the "Scan..." button)
    Is there something I'm missing?  I'm generally pretty good at figuring this stuff out, but I haven't even seen this issue mentioned on forums, so I'm confused.
    Also, when using the Scan To Computer function directly from the printer, I get the same result - it will scan my 8.5x11 document and output an A4 size file.
    I'm running Mac OS X 10.6.8.  I have installed all software and firmware updates I could find.  I have my printer's region set to Canada, and bought the machine from a Staples in Canada.  Wondering why I can't use any North American size formats?  

    @Simple1234 - I have reinstalled the software from HP's website, and no change. (it's actually the same version that came on the installation CD - 12.23).
    @Sethaniel - I have definitely tried every combination of settings in those drop down lists, so that's not it. 
    Ruling out OS issues, my girlfriend is running 10.8, and the HP software is doing the same thing on her computer.
    Using the System Preferences scanning method, I can choose paper sizes if set to scan from document feeder.  If I change to flatbed, I have the option to manually type in the dimensions I want, but then I'm forced to manually drag the crop area to which 8.5x11 portion of the flatbed it will scan.  Again, there's no way to just have the flatbed scan a letter size document automatically when placing the page at the top corner of the flatbed, where it shows you to place the page for letter size. 
    This seems like the most basic function of a scanner!  I'm really perplexed by this.  I would imagine most people in north america would just want to place an 8.5x11 sheet of paper on the flatbed and have an easy way to scan the correct size with no added fuss.
    Printing works fine, and I can choose letter size, and many adjustable settings, so I think this is just a problem with HP's scanning software.  I have tried all the usual basic steps, like restarting my computer & the printer, reinstalling software, running software update, looking through all the settings in the HP Scan software, any global settings I could change in System Preferences, tried using a different computer and OS X version, googling the issue, and posting on this forum.
    Any other ideas?

  • My mac has10.5.8 and should be compatible with new HP officejet pro 8600.  I can't get it to install for wireless, nor to work with USB cable.  Have tried downloading HP install directly from HP and it still doesn't work.

    I just bought a new HP OfficeJet Pro 8600 printer.  I have been unable to download the installation for wireless connection even though have had the assistance of Costco tech, HP tech and some advice from Apple.  Because the system is MacOs 10.5.8 the error says it is incompatible, even though the product lists compatiblilty with 10.5, 10.6.   I was advised 1 option might be to obtain Snow Leopard for installation, however am somewhat reluctant as the bo states 10.5 should work and Snow Leopard is 10.6, which is also listed as compatible.  I am unable to get the printer to work even with USB cable.  Too much time spent on this and I hate to start over with another printer because I'm afraid I might have the same trouble.  Is Snow Leopard something I should get anyway?  Help!

    Snow Leopard has more compatible Java.
    https://discussions.apple.com/docs/DOC-2455
    explains more about upgrading to Snow Leopard.
    If that doesn't work to fix the problem, then see my FAQ* on printing:
    http://www.macmaps.com/printersx.html

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