HP Officejet Pro 8600+ "There is a problem with the printer or ink system..."

I have an HP Officejet Pro 8600+ that is coming up with an error message. This just happened out of the blue yesterday. The printer is just over a year old.
It says:
"There is a problem with the printer or ink system. Print head missing not detected incorectly installed or incompatable"
I have removed and reinstalled ink cartridges, the head, unplugged, cleaned, etc. etc.
HP Officejet Pro 8600+
Product Number CM750A
Serial Number {Content Removed}
Not under warranty
Please advise.
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Sorry that you are experiencing this problem. Here is a link that may assist you with the ink system.
http://goo.gl/BXDFf
It seems to be a bad print head, or it needs manually cleaned with lint free cloth and water. If these steps do not resolve the issue, contact HP Support (1800-474-6836).
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Re: HP Officejet Pro 8600+ "There is a problem with the printer or ink system..."

I've had mine for a year and a half. All new cartridges. Called HP - they said I probably need a new printer, of course.
I have an Office Depot guarantee that's still good and an HP warrenty that's good until 2017 - that's how paranoid I am about HP - but both want me to send the printer back. This will take weeks. I am so leery of HP Printers, I kept the box behind my couch since July, 2013!
What printer should I go for next? I noticed HP is not selling the 8600 anymore. I've bought printers EVERY TWO YEARS since 1999. Epson sucks, Brother sucks. HP ink is outrageously expensive. Any ideas?

Thanks for asking, Bob. Prepare for my screed: Saturday night, I was on the phone with an HP tech, Andre. After an HOUR, he told me he'd have to transfer me to another support team which he couldn't access because HP was updating. He said the update would take EIGHT hours. I called back to get another opinion, and that guy said only TWO hours for the update, call back at 9 a.m. EST. I called and was told SIX more hours to go, so Andre was correct. Andre said he would call me back at 6 p.m. EST. He did not call, but when I called HP and asked for a supervisor, he told me that Andre had called me at 12 p.m. Sunday afternoon. He lied. I have caller ID on my phone and on my TV. No call from Andre.
The supervisor then transferred me to "one of his best people, she went to college." Okay, he was right, Ann was exceptional, but she made me do everything I had already done six times: unplug, take out the cartridges, take out the whole printer head, put them back in - nothing. She said that HP could send me a new printer by the next morning, which I thought was very optimistic, but things were looking up UNTIL she transferred me to Cindy who said NO NEW PRINTER just the printer part. I said I had three more years on my warrenty which cost me $47.00 and I WANTED A NEW PRINTER BECAUSE THE 8600 IS A CRAPPY MACHINE THAT HP DOES NOT EVEN SELL ANYMORE AND THERE ARE NO LESS THAN 55 COMPLAINTS ON THE HP FORUM. There was smoke coming out of my ears, I'm sure.
Cindy stuck to her guns and I asked for HER supervisor, but that person/department doesn't work on Sunday. So, I have to call back after 8 a.m. EST Monday. I will NOT accept any offer except an ENTIRE NEW PRINTER. I paid $25 for a warrantee from Office Depot, which is where I bought the 8600. They went out of business - just across the street and joined another company. They are now Office Max and the closest store is an hour from home. So, I have paid over $70 in warrantee fees and I'm not accepting just a part that might last only a year or so like this one did. How do they know that the printer itself isn't ruining the printer head? They don't. I also asked for all new ink. There $100 worth of ink in this piece of crap and I don't want to lay out another $100 to replace it.
I've had two PCs since 1999, but this is the FOURTH HP printer that has pooped the bed. I got an Epson when I bought my Dell PC in 1999, which I replaced with an HP. I bought a new HP PC in 2011 and I've been through THREE HPs and ONE Brother. I got an HP printer THREE times for this PC. When I did my due diligence, I saw that the HP 8600 was selling in some stores for $300, so I thought I was set with this machine. I turned in my old, dead HP to Office Depot, got credit, which I put into this machine. That was in July 2013. What a scam these people have going. This is called PLANNED OBSOLESCENCE, and the public is aware. I HAVE HAD IT!

There is a problem with the printer or ink system.

Will not print. Turn it off then back on; will print one document, but not the last page. Try printing only the last page, but will not print. Will not print one page documents at all. Will not print more than one document without repeating this process.
First Error message: "There is a problem with the printer or ink system. Turn the printer off, then on. If you continue to get this message, contact HP." Out of warranty.
Tried this page: http://support.hp.com/us-en/document/c03081973
Which led me to this page: http://support.hp.com/us-en/document/c03262508
Now that the ink cartridges are removed as instructed, the carriage will not return to the center of the access area.

Hey @KennyBee51,
Thanks again for getting back to me regarding this issue.
I would have to agree that the HP Officejets Printhead system is defective. I would recommend at this time that you contact our Technical Support queue by phone to explore additional hardware options.
HP Technical Support can be reached at: 800-474-6836.
If you live outside the US/Canada Region, please click the link below to get the support number for your region.
HP Worldwide Contact
It has been a pleasure working with you. I wish you luck going forward with this!
X-23
I work on behalf of HP
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Officejet pro 8600 plus Printer failure - there is a problem with the printer or ink system...

Arghhh! Like so many people on the forum I have today encountered this problem - it was working fine until it needed the magenta cartridge replaced. (I have replaced the other colours successfully over the last couple of weeks).
Once I replaced magenta the message came up. I have tried all the suggestions on the troubleshooting pages with removing the print head a couple of times, trying all the cartridges and cleaning the connections. I am loathe to go down the road of any cost as the printer is just over 6 months old!
Given the cost of it I would expect much better for my money. I did buy extra warranty from Staples, so will be calling them tomorrow, but I can't really wait the 30 days it could take with a daughter in her final year at University and so on - really disappointed and disgruntled.
I might have to go and buy ink for one of the other two printers I have in the house, but I really liked this and the fact that everyone could connect via wifi. That has been problematical and I wondered if that was the problem as I can't clean the printheads from the computer software and I can't get any other 'page' on the control panel .
Anyone got any suggestions, please.

Is your printer still in warranty - it should be if only six months old? You can check with HP's warranty tool here.
I would suggest you call HP, 1-800-HPINVENt if you are in North America. They should be able to either resolve the issue on the phone or send a replacement printer, it should be a lot faster than 30 days. When I have needed a warranty replacement it was generally a few days.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Problem with the printer or ink system. Turn printer off message.

A message on the printer reads that there is a problem with the printer or ink cartridges. I turned off printer several times, I have replaced cartridges. At the bottom it says to contact HP. What do I do to get my printer working again? I also need to delete other printers that are listed as ones that I can use. I don't have any idea about these other printers other than the HP printer 6700, All in one.

Hi , I understand you are seeing an error stating there is an problem with the printer or ink system. If you have completed the solutions presented in the following document I suggest calling us: HP Officejet Printers - 'Problem with Ink System' Error Message Displays on the Computer During Setup. To reach somebody in tech support, what you can do, is use the following link to create yourself a case number, then call and it may help speed up the call process:
Step 1. Open link: www.hp.com/contacthp/
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click on: HP contact options - click on Get phone number
Case number and phone number appear.

Problem with the printer or ink system code 0x610000f6 HP model 6700 premium

Hello, I have recieved an alert for the second time in a week stating that there is a problem with the printer or ink system. The alert prompts me to turn off, then on the printer. If problem persists, contact HP. 0x610000f6. What could be the cause for this type of alert to appear?

'0x610000f6' error message appears if there is a 'Paper Jam' or a 'Carriage Jam' in the printer.
You can experience following issues:
The product won't print.
The print job stops unexpectedly.
To resolve Error code '0x610000f6' follow methods provided in below mentioned link
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c01620497

HP Officejet 6700: A problem with the printer or ink system.

I'm not sure what the problem is anymore since I've bought new cartridges and applied them carefully and correctly.
My printer uses 933 for CMY and 932 for Black. Interestingly, it gives me this error when I installed the black cartridge. I don't understand why. I bought and applied the XL. Maybe it doesn't like XL?

I have tried that and so much more. Finally, I chose to contact HP directly and was told to do a number of troubleshooting tasks (that which I've done on my own a hundred times over). She put me on a conference call with an HP Engineer and we finally deduced that it most likely is the printer. I am receiving a conditioned printer by the end of next week and sending my defective one back to them. Thank you for your help!

Photosmart 7520 error. there is a problem with the printer. turn printer off then on.

I have a photosmart 7520 experiencing the following issues.
Problem #1: Randomly all the lights start to blink off and on and the display reads the following :
Error . There is a problem with the printer. Turn printer off then on.
I cannot find any one action that triggers this to happen.
Problem #2: When the printer is turned on and idle, also at RANDOM times, the printer will "Ding" followed by the wireless light blinking. Then what sounds like the cartridges being cleaned, then a sound like the feeder spinning or the print head running full track from side to side, then ending with a "Ding" and then returning to normal.
When this occurs, the wireless connection is disconnected then reconnected. Also this Disables the "Scan to computer" function to all the computers on the network and requires manually re-enabling all .
From what I can tell the printer is restarting itself.
It is plugged directly into the wall outlet, no surge protector.
Tech support has already run me through the clean the print head steps, escalated me up the chain, and ultimately replaced the printer with a brand new one.
THE NEW PRINTER IS DOING ALL THE SAME THINGS AS THE PREVIOUS ONE.
This printer is connected wirelessly to a Netgear N900 router. My computers all running Windows 7, all are on the same network and workgroup and all are running Mcafee Total Protection.
If anyone is or has experienced the same or similar problems, I could sure use some help.
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How did you fix this?
I replaced an HP printer recently for a new Photosmart 7520 after a complete ink container emptied into the printer.
The old printer sometimes had difficulties switching it on and the new printer has the same problem.
Also the wireless connection regulary drops and can only be reenabled by switching of the printer and switching it back on, only this sometimes takes more than ten minutes before a simple push on the power button is translated in a power on of the printer.
Since the previous printer also suffered from these "power" issues, I think the problems are power related, but I have to check this first before I can say anything more about this.

Error message "there is a problem with the printer turn the printer off than on again"

I have a new HP 7525 HP photosmart printer, went to use it to find all lights flashing with an error message on screen " There is a problem with the printer. turn the printer off than on again" this does not resolve the problem.. unable to clear this error message! Unable to use this printer!!!!
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Hi sandrafranks,
Thank you for your reply!
I believe this is a hardware related issue. Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector.
Hope this helps, and have a great day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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There is a problem with the printer

Every day the printer comes on (out of sleep) and displays "there is a problem with the printer. Turn the printer off then on. ", why is this happening every day??
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This problem got resolved, eventually. Although hp tech sent me to HPInstant Ink and they "reset" my printer, the error message returned in a couple of days, and continued daily. Another call to Tech Support/InstantInk advised me to return the printer for an exchange (it is 60 miles one way to return). We decided to install the Instant Ink cartridges as a last ditch effort to resolve the error messages, and it worked. No error messages. I have put the original ink cartridges back in the printer so I could use those up. Still no error messages and this printer is now working fine. PERSONAL OPINION: When we enrolled in instantink, hp tried to contact our printer via wireless (whatever) and when it was unable to an error message occurred EVERYDAY, after installing the instant ink cartridges a connection was made to hpinstantink completing the enrollment process.

Networked Officejet Pro 8600 - One PC lost track of the Printer part

On 9/23/13 my main PC stopped being able to print with my Officejet Pro 8600n. Everything had been working fine, then nothing. That PC can still scan with the 8600, but cannot print. Of course, I swear that I have "changed nothing." :+)
The problem persists whether the printer is connected to the router with a cable or wirelessly.
My #2 PC can still print with the 8600 as it did before so I know it's still capable of printing.
The HPPSdr utility is bad crazy, claiming that the problem PC is not connected to the internet when it IS connected.
When I try to analyze this, I get:
- The network is working correctly. Other PCs can use it to print, the problem PC can use it to scan.
- The 8600 is connected to the network. Evidence is the stuff that it still does do.
- The 8600 is in good working order. It does everything it used to do, just not from every PC.
- This seems to leave a bad driver or something like it in the problem PC. Why didn't the 99 re-installs that I've done fix this?
I've Googled this problem and read a LOT of defeatist posts griping about Microsoft and HP. I've read about Miracle Cures from running HPPSdr, but didn't experience one myself. I'm concerned that so many have complained of problems like this but there's no commonly known fix.
I looked at Windows Restore Points on the problem PC and found that they only seem to go back to 9/23 (?). The notes for service applied on the 23rd at 3am mentioned an HP module in the Affected Modules box. ??? I clicked "Show more Restore Points" but it didn't.
I hope that somebody can square me away on this one, or at least get me started.
Thanks in advance!
:+)

No luck from turning the firewall off.
Ditto for the power sequence.
I wonder if there is a procedure available to COMPLETELY uninstall my HP Officejet Pro 8600n from the offending PC.
I have deleted the printer and tried re-installing from the CD. Also tried from the downloaded latest install package. I'm used to this, as over time one or another of my HP printers has disappeared from a computer. Until this time, it's been a nuisance (but no more) to get them back.
This time, when I try the "Add A Printer" route:
- The "Searching For Available Printers" window opens and the printer is displayed with its correct TCP/IP address (192.168.1.103)
- When I click on that printer and then click Next a window titled "Detecting TCP/IP Port" opens and tells me "Detecting the TCP/IP port...Windows will automatically move to the next page when the detection is done."
- The next page is titled "Additional port information required". It tells me that the device is not found on the network, and to "be sure that
1. The device is turned on. (It is)
2. The network is connected. (It is)
3. The device is properly configured" (It is. Remember that I can print here from other PCs.)
(there's more...)
The weirdness goes on from there. I end up with a screen that says good installation, but when I try to print a test page, it won't. (Printing - error)
I have screen shots of the entire procedure in PDF form. I'll post them if somebody wants to see them, I also have screen shots from a run of HPPCdr.
My PC is a Lenovo desktop running Windows7 with current service.
My router is a Linksys EA4500.
Now what?
Thanks again.

HP Officejet Pro 276dw MFP - can't connect with the printer driver (but web browser works)

Hi,
I used to own an 8500 pro which got replaced by the 276dw due to HW malfunctioning of the old model. I installed the driver (full set, win 8.1 64 bit) from the HP download area over the installed printer. I can access the printer using it's IP address. Ipad Airprint works well. The only problem is that I can't get the printer driver to connect to the printer, but the printer driver displays the printer with the correct address. Print and Scan doctor detects incomplete install and download 184MB, one bit at a time ... it will take more than an hour.
I believe - due to a message that something needs to be stopped during the install (in order to get rid of the SW for the old printer) - that this thing is stil stopped, and I need to restart that (or if it is a service I need to reset it to automatic start).
Any idea anyone?
Thanks and with best regards,
Holger

update: The Print and Scan doctor did not help, but I finally added the printer using the default windows method. So I can print, but scan to PC obviously doesn't work, and neither does the Fax printer. Help still appreciated.

Hp officejet pro 8500 printhead has a problem is the error shown

My HP Officejet pro 8500 is displaying that the printhead has a problem and will not print anything. Any suggestions?

Hello there! Welcome to the forums @debraymond53 !
Please check out the link I have posted for you below, which is about the error message "Problem with the Printhead", etc. I hope it helps. If the problem continues, consider calling us to see what your printer options are.
'Problem with Printhead,' 'Printer Failure,' 'Ink System Failure,' or a '0x...' or a 'C2...' Error M...
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Happy New Year
R a i n b o w 7000I work on behalf of HP
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My HP Officejet Pro 6835 gives me a message "There is an error with the print head"

Hi, I'd advise giving HP Support a call, as it's likely you'll require a replacement printer. Can you please let me know how you get on? Thanks, Ciara

When I try to print using my HP Officejet Pro 6835 I get the message "There is a problem with the print head"This printer has barely been used. It worked fine the first 5-15 times it was used. I have gone to HP support page and none of the suggestions works. The printer was new Jan. 30, 2015 and has printed less than 20 copies. The screen indicates turn on and off. Have tried that on numerous occasions. Also tried unplugging and plugging in again. Recently added new ink using HP ink cartridge.

Right, MacBook Pro 17" early 2011(Built March) and my new OCZ sata III 6G not working, when is Apple going to admit there is a problem with the Intel's 6 Series Chipset. In System Information it says "Link Speed: 6 Gigabit" which is sata III.

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After biting the bullet and ordering more RAM, my computer now is working a ton better. So that must have been the main issue. With 8 GB RAM, I can now even run Parallels fluidly (better than my work PC!) where before simple things like logging in to my MBP after reboot could take forever.
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HP Officejet Pro 8600+ "There is a problem with the printer or ink system..."

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