HP Officejet Pro 8600 won't recognize secure home network

Hi, just got an HP Officejet Pro. Setup went great, except for a snafu with our home network: it won't recognize it, even when I manually enter the name and password. It will however recognize our unsecured guest network. I temporarily set it up on that, but I'd rather be using the secured home network. I've run the wizard several times, reset to factory settings, all with the same result. Help? 

Hi,
The issue could be due to the the Encryption level used in the router. You can try the solution available here
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02920684&cc=ad&dlc=en&lc=en
Happy Printing
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    Please click the Thumbs up icon below to thank me for responding.
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    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • Officejet Pro 8600 Plus using wireless on home network with Win 7OS

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    Click on the "Thumbs up"button on the left to say "Thanks"
    Please mark the post that solves your problem as "Accepted Solution"
    (Although I am employed by HP, I am speaking for myself and not for HP)

  • HP Officejet Pro 8600 won't save scanned document in searchable PDF or .rtf format

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    Hello TrailsEnd,
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    I worked on behalf of HP.

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    Please mark the post that solves your problem as "Accepted Solution"
    Sometimes it takes several posts back and forth to get to a solution - please be patient.
    I am employed by HP

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    There are two things that can trip the mac filtering test to fail:  actual MAC address filtering setup (sounds like this is not the case) and using wireless channel 6 or automatic for wireless channel in the wireless network settings (in the router).  Since it does show failed for MAC filtering and you do not use this option, try changing the wireless channel in the router to 1 or 11.  Those two channels provide the best compatibility with printers due to less interference.  Almost everything defaults to auto or 6 for the channel and this causes a lot of interference.  This change should not affect anything at all.  To do this, you may need to contact the router manufacturer as the process differs from router to router.
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  • Officejet pro 8600 won't scan through tray

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    I followed the steps with The Automatic Document Feeder (ADF) Does Not Pick Up Paper - cleaning the rollers and it fixed it. Thank you!

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    Hi thelmacotton, and welcome to the HP Forums.
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    Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
    Jamieson
    I work on behalf of HP
    "Remember, I'm pulling for you, we're all in this together!" - Red Green.

  • OfficeJet Pro 8600 won't print OS 10.7.5

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    Hi Liz,
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    Don't forget to mark a post as solved if it fixed your issue

  • Officejet pro 8600 will not connect to wireless network

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    Say thanks by clicking the Kudos thumb up in the post.
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    I work for HP.
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  • HP Officejet Pro 8600 Plus Not Recognized On The Network

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    This question was solved.
    View Solution.

    You are running a double NAT scenario, not good.  Simple fix, put the gateway unit (modem/router) in bridge mode, which will disable the router functions and just make it a modem.  Now connect the Netgear router to the gateway unit and have this handle all your wired and wireless connections.
    Say thanks by clicking the Kudos Thumbs Up to the right in the post.
    If my post resolved your problem, please mark it as an Accepted Solution ...
    I worked for HP but now I'm retired!

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  • OfficeJet Pro 8600 won't print wirelessly

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    Forgot to add that I can ePrint via the web services. Ended up having to send the document as an email to the printer and it printed fine!!

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