HP Officejet Pro 8610 saying "printer not connected" after trying everything I can think of...

The printer worked before. It's working when we print from other devices. I tried updating my OS, no luck. I tried canceling the jobs and restarting, no luck. Tried restarting the computer, no luck. Tried deleting the printer from my computer and now adding it back and that's not working either. The printer deleted and now the computer can't find it again. Can someone please help? This is deeply frustrating.

Hello @ElizabethPaul , and welcome to the HP Forums, I hope you enjoy your experience!
I see you are experiencing connectivity issues. I would like to help!
I would recommend performing a power reset. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
I'd also suggest this document on Wireless printing center Troubleshooting Issues.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

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Windows Server 2012 Standard - HP OfficeJet Pro 8600 Plus printer not working after promoting to Domain Controller / AD Services

An associate and myself installed the built-in drivers for the HP OfficeJet Pro 8600 Plus multi-function (network) printer on a Windows Server 2012 Standard server installation and everything worked fine whenever I want to print anything directly from the
Windows Server machine (there's a reason for this, so please understand that ;) ).
We were able to print without any problems from the Windows Server 2012 machine, using the drivers from Microsoft. Mainly, because HP has not listed any specific support for Windows Server 2012, only Windows Server 2008 R2, however, the drivers that
came with Windows 2012 seem to work very well.
PROBLEM: I later had to promote the Windows Server 2012 to a Domain Controller, and created the Active Directory configurations, even enabled the Print Services. After doing all of that, the HP printer will not print anything. It's like all print
requests directly from the Windows Server go to Nil.
Has anyone encountered a problem like this before? The only thing I can think of is that after perhaps something affected printing directly once we promoted the server to being a DC, and added other features / roles. I even tried installing the
HP drivers for Windows Server 2008 R2, and the results are still the same...nothing prints. Trust me, the printer is set as the Default Printer and even when choosing to print, we make sure the HP OfficeJet Pro is selected, and is on, as other Windows
Client PC's can print to it directly.
Does anyone have any suggestions we could try? Thanks in advance.

While it is quite a while since this was posted - I can concur a similar issue exists.
We have spent the better part of a day trying to work out why other HP printers work fine but our 8620 prints are not printing and going to Nil. The print server is hosted on a shared DC. Comparing to the initial posters details, for some reason
it seems to be most commonly related to the OfficeJet Pro 8600/8610/8620/8630 series printers.
I ended up doing a print server migration from the domain controller to stand alone host and all printers now work from a single server rather than a mix. Domain controller OSes varied from 2008, 2012, 2012 R2 (tested with multiple) and only after
all of those failed then tried a stand alone server os machine as a last resort which worked fine. Printing directly from Win 7 / 8 /8.1 clients to the IP always worked.

I had an update and it would not install ive tried everything i can think of even uninstalling and re installing what can i do

on 1/23/14 i had an update for my itunes on my windows 7 pc i think its the 64 edition... anyway the update failed and said apple mobile device failed to start
verify that you have sufficiant privleges to start system services... it gives me an option to ignore abort or retry ive tried all of those and i have tried uninstalling and re installing itunes i even tried shuting down after i uninstalled and after i reinstalled however when i reinstall i keep getting the same message apple mobile device failed to start verify that you have sufficiant privleges to start the system services. is there any way to fix this or what do i need to do i have never had this kind of a problem before

Hello brokendestroyer86,
We've an article that can help resolve iTunes' update woes, and get it installed and working correctly.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Cheers,
Allen

Hi, My iphone has locked me out and says iphone is disabled connect to itunes. but my itunes wont connect with my iphone. i've tried everything i can think of and my phone is still locked and i cant sync it with itunes. what else can i do??

Hi,
My iphone has locked me out and says iphone is disabled connect to itunes. but my itunes wont connect with my iphone. i've tried everything i can think of and my phone is still locked and i cant sync it with itunes. what else can i do??

While connected to iTunes, try...
http://support.apple.com/kb/HT1808

HT201274 Wanted to load an app onto my wife's ipad. BUT, the program keeps saying I've already purchsaed it and will not let me purchase again. I've tried everything I can think of. Now looking at wiping ipda competely and starting over but not sure that'

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I can find the app, but the free version only. I paid for the upgrade ($1.99) on my ipad and now I want to add it (or buuy it) for my wife's ipda, but it will not allow me

Hi, I have iphone 4s and since yesterday my personal hotspot will not work. It's always worked fine in the past and I have a plan with three uk which includes tethering. I've tried everything I can think of including resetting network settings, resetting

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If you have restored as new that pretty well covers software issues
Looks like a trip to an Apple Store and a likely Out of Warranty exchange unit £159 over the counter
May e consider an upgrade with the money ?

HT1212 After working perfectly for two years my iTouch has suddenly stopped connecting to my Hub. I have tried everything I can think of to get it working again but to no avail. My desktop computer still works through the same hub

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Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

I recently signed up for iTunes Match. It works well on my iPad2 but not my iPhone4S. A while ago my music did show up but it was grayed out. Now I don't see anything. I've tried everything I can think of. I'm running the latest operating system

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Try the tips in this thread: iTunes Match - 'No Music' on iPhone 4

TS5376 Every time I try to install Itunes I get an error message saying it is unable to start services and to verify that I have sufficient privileges. I am the administrator. I have tried everything I can think of.

Every time I try to install Itunes I get an error message saying it is unable to start services and to verify that I have sufficient privileges. I am the administrator. I have tried everything I can think of. When I click the ingore option it doesn't install corectly and I get a message saying MSVCR80.dll file is missing.

Try the following user tip:
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I've tried everything I can think of to get my Iphone 4S to play albums like an Ipod does. All it ever does is play the songs but not the albums in alphabetical order. I used to think I was reasonably intelligent until I butted heads with this phone.

I've tried everything I can think of to get my Iphone 4S to play albums like an Ipod does. All it ever does is play the songs but not the albums in alphabetical order. I used to think I was reasonably intelligent until I butted heads with this phone.

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HT3529 My iMessage isn't working it won't let me sign in, it says verifying then takes me back to the first page, it used to work then just randomly stopped, I've tried everything I can think of to fix it but nothing works help please

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Hi Louis,
Thanks for visiting Apple Support Communities.
You may find some of the suggestions in this article helpful with troubleshooting your Messages login:
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/ts3970
Best Regards,
Jeremy

HP Officejet Pro 8610 Terminal Printing

Hi i have installed Hp Officejet Pro 8610 on the machine 1 (32bit arch) and want to remote desktop connect to another machine 2(also 32bit arch) , I remote desktop with both local resources enabling all local devices and resources. When im remoted in to machine 2 i can see the terminal printer renamed with hp officejet pro 8610 redirected but when i print the print doesnt seem to come through.
I Have installed the printer on both machines, they both running same OP which is 7
It Prints fine when connected to machine 1 but failes to print on redirected printer on machine 2 when remoted in.
Pls can anyone help me tx
Regards
AndrewR

Hi @PEDDLAR , and welcome to the HP Forums!
I see you are experiencing problems printing. I would like to assist!
I'd recommend starting with a power reset. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
I would also recommend downloading and running the HP Print and Scan Doctor.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

HP Officejet Pro 8610 Add Printer issue on Mac

I purchased the HP Officejet Pro 8610 and cannot get it successfully set up on my MacBook Pro (operating OS X 10.7.5). During the "Add Printer" phase, I receive the following error message: "The software for this printer is currently unavailable. Please contact the printer's manufacturer for the latest software".
I've downloaded and completed the steps up to this point by using the link from install CD (HP-Officejet-Pro-8610_v12.32.0.dmg) and by downloading after unsuccessfully troubleshooting from the HP webite (HP-Officejet-Pro_8610_12.32.0-2.dmg).
Can you please assist in determing what my next step should be?

Hi,
First reboot your Mac, then click the Apple icon and select Software Update.
From the listed app store click the Store menu and then on Repload Page.
Be sure to install any listed HP or Apple update.
Once you are done, open Print & Scan and try adding the printer again.
May you see any difference?
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

HP Officejet Pro 8600 Duplex Printing Not Working

I am running Windows 7. Duplex printing is not working on my Officejet Pro 8600. It has worked in the past, but I cannot get it to work now. I have reset the printer and restarted by laptop. I have not made any changes that should affect the duplex printing. Thank you.

Hi there beachlover.
Hope you are doing wel and welcome to the HP forums;
The Hardware Diagnostic tool can help you find common hardware issues and in most occasions fix them Give it a try by going to this link www.hp.com/go/tools Let me know the results and include any errors that the utility finds
I will try my best to help you .
RobertoR
▼
You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

Hp officejet pro 8600 premium will not connect to network

I have a HP printer that will not connect to my home network unless I disable WPA2
security. Any suggestions?
Thanks

Hi,
Have you tried WEP or WPA, I know few printers do not support WPA2. Manual for the 8600 printer does not say anything about WPA2 and we expect it should work with WPA2 but you may want to run a test with WPA only (if your wireless router had this ontion) to confirm this.
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

HP Officejet Pro 8610 saying "printer not connected" after trying everything I can think of...

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