Hp officejet pro 8610 windows 8 will not print off web

Hi,I have an HP  Office jet Pro 8610 for about 7 months ,had to replace the printer head about 2 or 3 months in ,but it worked great.Now my printer will not print from the web,It will print  from notepad and will print test pages just fine.It has printed from the web earlier today,it just stopped ,It will go to the print screen and just continue saying  "loading preview" and nothing happens . I even left it up hoping it was just "competing " with other programs but my google chrome crashed ,Not sure if was  printer related or not , here are the  specs and  info about computer and printer  then the steps I already took
laptop is an hp pavilion 64 - bit operating system windows 8
printer hp office jet pro 8610 {print fax scan web}
using google chrome
1.turned off printer unplugged all cables and from outlet
2.restarted  computer
 3.did the troubleshoot
4.forgot printer and re installed 
5.uninstalled printer totally and re installed{ using USB connection}
6.printed test page successful printed
7.printed notepad paper successfully
8.failed to print from google chrome.
9.stopped printer spooling and restarted {was worth a try}
10. uninstalled printer went to hp site allowed their hp installer to install printer wireless,printed test page successfully
11.failed  to print from google chrome
12.troubleshooted again said everything was working fine.
13.searched forum and found nothing on this subject.
any other information you need ask.I am not interested in mucking around with my register at all or making any changes to my laptop that is not common(had a laptop destroy hard drive from that kind of advice,,,never again}
I'm hoping to get help to fix this as I use to print my business orders and this is he only printer I own ,other than these two problems (printer head ,hp replaced) I love this printer.Its fast and has good color 
thanks awaiting help

no one answered this questio for me or even gave me advice....
I got it to print from explorer but not chrome .So for some reason it decided to stop printing from chrome all on its on.Not sure how long it ill print from ie but we'll see .thanks for no advice 

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