HP Officejet Pro 8630 will not install In Windows 8.1

Error 5: Failed to add port monitor HP Discovery Port
Monitor (HP Officejet Pro 8630)
When I try and install the printer the software hangs up after the first page with this error message and it will NOT go any further.
On my Windows 7 Laptop it went right on without any problems.
I'm about ready to take this one back to the store and DEMAND my money back.

Hello there @FIRSTLIONHEART ,
After doing some research for you, I have found another community member with the same issue who's issue was resolved within this thread.
Please click this link to see their solution and try the steps:
error 193: failed to add monitor HP Discovery Port Monitor (HP Office jet Pro 8600).
If this does not resolve the issue for you, please let me know the results!
Good luck
R a i n b o w 7000I work on behalf of HP
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Similar Messages

HP Officejet Pro 8610 will not install on Windows 2003 Server 32 bit.

When installing the 8610 with the disk, at the end it states and error occurred during the installation of the device. The specified module could not be found.
When I install using the downloaded drivers, after the files extract and the program connects to the printer, when I hit Continue a screen pops up and states the operating system of this computer is not supported... even though the 2003 Windows server is on the list. Is there anything I can do to install the drivers? All I need is basic printing . I'm about ready to pack it up and return it... which means the other printers will have to be returned because I like them all to be the same.
Please help.

Hi,
Follow the steps below to install the software using an MSIEXEC command, the installation should not be done using the installer as any clieant operating system.
The steps below are also applicable for installing the 8610 on a server OS:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c03351547&lc=en&product=5367608&tmp...
Regards,
Shlomi
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If my post resolve your problem please mark it as an Accepted Solution

HP OFFICEJET PRO 8500 - Will not install on wintows 8.1- says SYSTEM CANNOT FIND SPECIFIC FILE

My HP Officejet 8500 will not install on windows 8.1. The error message says:
The system will not find the specific file

Hi,
Follow the steps below and check if that resolve the issue:
1. Open Mcafee software, from the Virus and Spyware Protection section click on Schedule and run scans. Click on Real time scanning and then on Turn Off. select till I restart the PC and confirm by clicking the Turn Off button.
Now try reinstalling the HP Software and check if the error no longer appear..
If the issue persists continue follwoing the next steps below:
2. Open the run dialog by clicking both the Windows key and the R key on your keyboard. Type %windir% and click on OK.
3. Type hpoins*.dat into the top search bar, if there are any results rename the extention into old instead of dat. (e.g. hpoins1.old)
4. Type hpwins*.dat into the top search bar, if there are any results rename the extention into old instead of dat. (e.g. hpwins1.old)
5. Launch the Run dialog by clicking both the Windows key and the R key on your keyboard. Type MSIEXEC /UNREGISTER into the Run dialog and click on OK.
6. Launch the Run dialog by clicking both the Windows key and the R key on your keyboard. Type MSIEXEC /REGSERVER into the Run dialog and click on OK.
7. Run the installation file and check for any difference.
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Printer officejet pro 8600 will not install

I have done everything but start drinking and that might be next!!! I cannot get this printer to work. Every since I download McAfee (which I uninstalled it) it will not work correctly. Now I got this pop up.
This file does not have a program associated with it for performing this action. Please installl a program; if one already installed create association in the default program controls.
How do you do that? And yes I have installed the software a million times.

Hello @glendaguichard ,
Welcome to the HP forums.
I understand you are getting an error message, despite a million software installs.
I would like to help you.
3/4 oz Malibu® coconut rum
3/4 oz white creme de cacao
1/4 oz Frangelico® hazelnut liqueur
1 splash half-and-half
Combine ingredients in a mixing glass. Shake and strain over ice in an old-fashioned glass.
Sorry.
On a more serious note, What is the operating system of the computer?
Aardvark1
I work on behalf of HP
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Hp officejet 6100 eprinter will not install on windows 7 64bit

I've tried everything. Cannot install software for brand new hp officejet 6100 eprinter. No using disc, not wireless, not usb, not downloading software not troubleshooting in windows nothing what so ever. It's been weeks and weeks, just can not use this printer in anyway on HP Pavilion dv7-3060us Entertainment Notebook PC
Serial Number: [edited by Moderator]
Product Number: VM237UA
Can't attach screen print of error messages here.
install does not finish: A fatal error occurred preventing product use. Click "Cancel" to cancel install.
MSIExec command: /i "C:"\HP_ePrint\Setup\Core\SIPM_64\HpTcpMon65.msi"/qn REBOOT=ReallySuppress
Path: <empty>
Return code: 1603
Troubleshooting HP printer software installation
We are sorry that our printer software encountered an error while installing.
Your printer software did not install successfully. You may have seen an error similar to one of the following:
"Device setup failed to complete"
"Unknown device"
A red X displays after connecting the USB cable
On the following screens, you will find troubleshooting solutions that our support agents have found to be the most helpful to resolve install errors. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. Also, this troubleshooter includes buttons to make certain steps easier. If a button doesn't work or you would like to do the steps yourself, you can view the manual steps by expanding the hidden text below any button.
To begin troubleshooting, click Begin USB Troubleshooting, below.
Uninstall the HP software, run Microsoft Fix it, disable startup services, and reinstall the software
This solution consists of multiple steps. Make sure you complete each step before continuing to the next one.
Uninstall the HP software
Even if the HP software installation failed, some components might have partially installed on your computer. Follow these steps to remove them.
Disconnect the USB cable from both your printer and computer (if it is currently connected).
Click here to open the list of currently installed programs.
+ Button didn't work? Click here for instructions.
Point to or tap the upper-right corner of the screen to open the Charms bar, and then click or tap the Search icon.
Type control panel in the Search (Windows 8.1) or Search Apps (Windows 8) box.
Click or tap the Control Panel icon.
The Control Panel window opens.
Under Programs, click Uninstall a program.
On the taskbar, click the Windows icon, and then click Control Panel.
The Control Panel window opens.
Under Programs, click Uninstall a program.
On the taskbar, click Start, and then click Control Panel.
The Control Panel window opens.
Double-click Add or Remove Programs.
In the list of installed programs, click your HP printer name, and then click UninstallChange/Remove.
Follow the onscreen instructions to complete the software removal.
Caution
If the uninstaller asks you to remove shared files, click No. Other programs that use these files might not work if you delete the files.
You may be prompted to restart your computer.
Note
After the restart, this troubleshooter will open and return to this page automatically.
Click Next Step below to continue with the next step in the solution.
Uninstall the HP software, run Microsoft Fix it, disable startup services, and reinstall the software Run the Microsoft Fix it troubleshooter to reset the registry entries
Sometimes the uninstall does not completely remove the software. Microsoft provides an automated fix for this problem on their web site. Follow these instructions.
Click here to open the Microsoft support solution:
If you like, review the information on the Microsoft web page.
We recommend that you click Run now in the Microsoft Fix it section to fix the problem.
Follow the onscreen instructions in the Microsoft wizard:
On the Are you having a problem installing or uninstalling a program? screen, click Uninstalling.
On the Select the program you want to uninstall screen, scroll through the list of programs and choose the entry for your HP printer series, and then click Next.
When the Microsoft wizard completes, you will be prompted to restart your computer. Click Yes to restart.
Note
After the restart, this troubleshooter should open and return to this page automatically. If it does not open by itself, open it manually after the restart.
Click Next Step below to continue.
Uninstall the HP software, run Microsoft Fix it, disable startup services, and reinstall the software Disable startup services
Windows allows many programs and processes to run immediately upon startup. These programs may be preventing you from installing the HP software. These directions explain how to disable these programs and processes temporarily so that you can install the printer software.
Click here to open the System Configuration Utility dialog box. (It may take up to a minute for this to open.)
+ Button didn't work? Click here for instructions.
Point to or tap the upper-right corner of the screen to open the Charms bar, and then click or tap the Search icon.
Type msconfig in the Search Apps box.
Click or tap msconfig.
On the taskbar, click the Windows icon.
Type msconfig in the Search programs and files dialog box, and then press Enter.
On the taskbar, click the Windows icon, and then click Run.
Type msconfig in the Run dialog box, and then click OK.
On the taskbar, click Start, and then click Run.
Type msconfig in the Run dialog box, and then click OK.
Check to see if Normal Startup or Selective Startup is currently selected. If Normal Startup is selected, follow the indicated steps, below. If Selective Startup is selected, follow those steps instead.
Note
Follow the appropriate instructions for your startup type. You only need to follow one set of instructions, not both.
To disable a Normal Startup
To disable a Selective Startup
Select Selective Startup, and then clear the Load Startup Items check box.
Click the Services tab, and then select the Hide All Microsoft Services check box at the bottom of the screen.
Click Disable All.
Click the Startup tab, click Open Task Manager, and make a list of the items that are selected.
You will need this list to reset your computer startup items later.
Click the General tab, and then clear the Load Startup Items check box.
Click the Services tab, and then select the Hide All Microsoft Services check box at the bottom of the screen.
Make a list of the items that are selected.
You will need this list to reset your computer startup items later.
Click Disable All.
Click Apply, and then click OKClose.
A new window displays. Click Restart to continue.
Note
After the restart, this troubleshooter will open and return to this page automatically.
Upon restarting your computer, the System Configuration Utility window may display. If it does, select the Don't show this message... check box, and then click OK.
Click Next Step below to continue with the next step in the solution.
Uninstall the HP software, run Microsoft Fix it, disable startup services, and reinstall the software Reinstall the HP software
Now that your system is updated, try installing the HP software again.
Turn your printer on.
If you are using a USB connection, disconnect the USB cable from both your printer and computer (if it is currently connected).
Reinstall the software using the CD that came with the printer, or download and install the latest version of the software for your printer from the HP web site (recommended):
Click here to go to the HP Printer Install Wizard download page.
Follow the directions to download and run the HP Printer Install Wizard.
Follow the onscreen instructions to download the printer software for your version of Windows.
The HP Printer Install Wizard downloads and starts the software installation.
Note
A full Windows 8 or Windows 8.1 printer software install may not be available for all products. Click here to find out if a Windows 8 or Windows 8.1 download is available for your printer.
Follow the onscreen instructions, making sure to proceed all the way through the installation without canceling or exiting any screen.
Note
Do not connect the USB cable until you are prompted, or an install error may occur. Also, if your software is still not finding your printer over the USB connection, review the following USB tips.
+ USB tips
Ensure that your USB cable is no more than 5 meters (16.4 feet) in length. (For best results, use a cable that is less than 2 meters (6 feet) in length.)
Try connecting the USB cable to a different USB connector on the computer. (For example, if you plugged the cable into a front USB port, try plugging it into a port in the back.)
If the USB cable is connected to a USB hub or a docking station for a laptop, it could cause the installation to fail. Even if you believe that your USB hub works fine, try connecting the USB cable directly to the computer during the device installation (when prompted). You can always move it back to the USB hub later.
If you need to use a USB hub, use one that is externally powered instead of using a non-powered hub.
When the installation completes, try using your printer.
Turn your printer on.
If you are using a USB connection, disconnect the USB cable from both your printer and computer (if it is currently connected).
Reinstall the software using the CD that came with the printer, or download and install the latest version of the software for your printer from the HP web site (recommended):
Click here to go to the HP Support & Drivers web page.
Select the option to download drivers and software, and then type the name of your printer in the search box.
For example, type HP Photosmart B211.
Follow the prompts and make selections to display the software and drivers for your printer.
When prompted, select the appropriate version of Windows, to view the driver download and CD ordering options.
Tip
If you're not sure whether your operating system is 32-bit or 64-bit, click the Is the Windows version on my computer 32-bit or 64-bit? link on the page for help.
If given a choice, select the full feature software and drivers link.
This option may appear in an area labeled Drivers.
When prompted, click Save, and download the software to your desktop or a folder where you can easily find it.
Start the HP software installation by running the install program that you downloaded.
Follow the onscreen instructions, making sure to proceed all the way through the installation without canceling or exiting any screen.
Note
Some printer models require a USB connection during the install. If you are prompted by the software, connect the USB cable. Do not connect the USB cable until you are prompted, or an install error may occur. Also, if your software is still not finding your printer over the USB connection, review the following tips.
+ USB tips
Ensure that your USB cable is no more than 5 meters (16.4 feet) in length. (For best results, use a cable that is less than 2 meters (6 feet) in length.)
Try connecting the USB cable to a different USB connector on the computer. (For example, if you plugged the cable into a front USB port, try plugging it into a port in the back.)
If the USB cable is connected to a USB hub or a docking station for a laptop, it could cause the installation to fail. Even if you believe that your USB hub works fine, try connecting the USB cable directly to the computer during the device installation (when prompted). You can always move it back to the USB hub later.
If you need to use a USB hub, use one that is externally powered instead of using a non-powered hub.
When the installation completes, try using your printer.
Whether or not you installed the software successfully, make sure you follow the instructions in the next step to enable your startup software, or your computer may not function in the way you expect. Click here or click Next Step below to continue.
Uninstall the HP software, run Microsoft Fix it, disable startup services, and reinstall the software Enable startup services
If you disabled startup services earlier, make sure you follow these steps to enable them again or your computer may not function in the way you expect.
Click here to open the System Configuration Utility dialog box. (It may take up to a minute for this to open.)
+ Button didn't work? Click here for instructions.
Point to or tap the upper-right corner of the screen to open the Charms bar, and then click or tap the Search icon.
Type msconfig in the Search Apps box.
Click or tap msconfig.
On the taskbar, click the Windows icon.
Type msconfig in the Search programs and files dialog box, and then press Enter.
On the taskbar, click the Windows icon, and then click Run.
Type msconfig in the Run dialog box, and then click OK.
On the taskbar, click Start, and then click Run.
Type msconfig in the Run dialog box, and then click OK.
If you disabled a Normal Startup, follow the indicated steps, below. If you disabled a Selective Startup, follow those steps instead.
Note
Follow the appropriate instructions for your startup type. You only need to follow one set of instructions, not both.
To enable a Normal Startup
To enable a Selective Startup
Select Normal Startup.
Click the Startup tab, click Open Task Manager, and then selectenable every item from the list you made in a previous step.
Click the Services tab, and then select the Hide All Microsoft Services check box at the bottom of the screen.
On the Services tab, select every item from the list you made in step A.
Click Apply, and then click OKClose.
A new window displays, prompting you to restart.
Note
After the restart, this troubleshooter should open and return to this page automatically. If it does not open by itself, open it manually after the restart.
Try using your printer again.
If you successfully installed your HP printer, you're done! You can delete this troubleshooter if you'd like.
If the install was not yet successful, click here for further assistance.
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Hi @prdstudio3 ,
Thank you for visiting the HP Support Forums. The Serial Number needed to be removed from your Post. This is From our Rules of Participation:
Protect privacy - yours and others'. Don't share anything about yourself that you would not want to see on a road-side billboard. Don't post contact or other personal information-your own or anyone else's-or any content that you receive in one-to-one communications without the author's consent. For example, don’t post your computer’s serial # or contact information publicly, and do not allow someone you don’t know to remotely take control of your computer.
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Thank you
George
I work for HP

Hp officejet pro 8610e driver will not install in windows 8.1

the Hp drivers will not install from disc or online download.

Hi @aggie62,
Welcome to the HP Forums!
I understand that your HP Officejet pro 8610 driver will not install on Windows 8.1. I am happy to help!
A few questions for starters:
What happens when you try to install the driver?
Do you see any error messages?
How is your printer connected? Wireless, Ethernet, or USB?
Are you able to make copies with your printer?
In the meantime, please try the following:
Uninstall the software. Uninstalling the Printer Software.
Clean boot the computer. How to perform a clean boot in Windows.
Disable any antivirus programs. How to Disable Antivirus in Windows 8?
Disable any firewall programs. Windows Firewall from start to finish.
Create a new user account. Managing User Accounts and Logins (Windows 8).
Re-install using the HP Printer Install Wizard for Windows .
Hope to hear from you soon!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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HP Officejet Pro 8625 - Will not acknowledge incoming fax while in sleep mode

HP Officejet Pro 8625 - Will not acknowledge incoming fax while in sleep mode. The sender receives an error "no answer".
When I call the fax number, if I touch the screen it will wake up immediately to receive the fax.
Printing from the computer while in sleep mode works fine.
Please advise. Im missing important faxes and can only set sleep mode to a maximum of 15 mins, so I have an alarm set to touch my machine every 15 mins. sigh...
Thank you,

Hi Willia,
Welcome to the HP Support Forums! I see when your HP Officejet Pro 8625 enters sleep mode, you are unable to receive any incoming faxes. The senders will receive a 'no answer' error. I understand your printer will wake up from sleep mode if you send a print job.
First let's go ahead and make sure the OJ 8625 is plugged directly into a wall outlet, using a power bar or surge protector can cause the printer to lose basic functionality over time. To get a better understanding take a look here: Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector
Now, I would like you to update your printers Firmware, click on the link below and follow the on screen instructions:
HP Officejet Pro 8620/8625 Firmware Update
Are you now able to receive incoming faxes when the OJ 8625 is in sleep mode? If not, I would like you to contact our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www.hp.com/cgi-bin/hpsupport/index.pl
I hope this helps!
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Paper drawer on Officejet Pro 8600 will not close

The paper drawer on the printer will not close. It goes in approximately one inch and is blocked by something at that point even though I cannot see or feel anything strange.

Hi @connied46,
Welcome to the HP Forums!
I noticed that the paper drawer on Officejet Pro 8600 will not close. I am sorry to hear this, but happy to help!
Please see this post, Re: Officejet Pro 8600 Plus ...paper TRAY wont close all the way? By my colleague @Gemini02.
If the post does not help, please call our phone support at 800-474-6836 to get your printer serviced. If you live outside the US/Canada Region, please click the link below to get the support number for your region. Country-language selector.
Best of luck!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

CS3 will not install on Windows 7, 64-bit. No error message. Just stops installing.

CS3 will not install on Windows 7, 64-bit. No error message. Just stops installing. This is a brand new machine. This is one of the first things I'm installing on it. I'm running Windows 7 Home Premium 64-bit. The disks are fine. I have the programs installed on my two XP machines. When I run the disk, I get the window pop up that says "Initializing Installation for Adobe Creative Suite 3". Then the disk stops spinning and nothing else happens. No error message. Nothing else happens. I'm baffled. I have searched several discussion boards and cannot find anybody that has had a similar install issue like this.

Old_Timer I would recommend reviewing your install logs to determine the exact error message. You can find details on how to locate and interpret the logs at Troubleshoot installation with install logs | CS3, CS4 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-installation-install-logs-cs3.html.

Itunes will not install on windows 7 home

Any one had this issue
Itunes will not install on windows 7 home

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
and paste into:
C:\Program Files (x86)\iTunes
The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
tt2

ICloud Control Panel 2.1 will not install on Windows 7 x64

iCloud Control Panel 2.1 will not install on Windows 7 x64. If I try the to run the install from the Apple Software Updater it the iCloud 2.1 crashes and I get a message that suggests I do a download only and they run it locally. I do that and the install i.e. the exe file just seems to never start even if I try to "Run as Admin"
I go int o task manager and there is no instance of the install running.
What is the issue/work around to this?
Thx to all for help.
Michael

I didn't try creating a new user profile. Not sure I completely understand what you're suggesting. I dont't want a new/different profile. I just want to be able to install the update.

ITunes 11.1.4 will not install properly - windows 8.1, 64 bit. My only way to recover is to restore my system. iTunes 11.1.3.8 functions properly. When will Apply provide a workable update?

iTunes 11.1.4 will not install properly - windows 8.1, 64 bit. The only way I have found to recover is to restore my system. I have unistalled/reintalled iTunes two times. No success. iTunes 11.1.3.8 functions properly (following system restore). When is Apply expected to provide a workable update?

Uninstall your existing copy of iTunes. Delete any copies of the iTunesSetup.exe (or iTunes64Setup.exe) installer files from your downloads areas for your web browsers and download a fresh copy of the iTunes installer from the Apple website:
http://www.apple.com/itunes/download/
(The current build of the 11.1.4.62 installer was changed a few days ago, which fixed the bulk of the reports of MSVCR80.dll/R6034/APSDaemon.exe/Error-7/AMDS-could-not-start trouble ... but the build number on the installer was not changed. So we're trying to make sure you do the reinstall using a "new good" 11.1.4.62 installer instead of an "old bad".)
Does the install with the new copy of the installer go through properly? If so, does that clear up the error message?
If you still have the same error messages cropping up, then try the procedures from the following user tip:
Troubleshooting issues with iTunes for Windows updates

WebCam Notebook will not install in Windows 7

Webcam Notbook will not install in Windows 7 and I can not find the drivers for the camara so i can install it .

Hi Csper22923,
Sorry but it doesn't seems like the WebCam Notebook is listed in the driver availablilty chart. There is probably no further driver development plans for it.

MultiMedia Center for Think Offerings for Windows XP and 2000 -- will not install on Windows 7

MultiMedia Center for Think Offerings for Windows XP and 2000 -- will not install on Windows 7 in compatibility mode or any other way. I receive error " can not open \device\memory" and then " This program can not run on his hardware.
Thinkcenter E series 8291-ETU --- upgraded from XP to Windows 7 yesterday.
Any ideas on how to get this product installed in Windows 7 ?

I recently did a clean install of Win7 Ult on my X61 7676A24, and this is the only Lenovo software that I could not find a Win 7 solution for. However,
1. I was able to load WinDVD8 upgrade (from Lenovo's Win7 information page) after first loading the WinDVD5 version that was the last good release for Vista.
2. The Multimedia Center for Think Offerings is basically Roxio's suite for writing cd/dvd's, drag to disc and so on.
Since I could not load this anyway, I was forced to try out Win7's inbuilt cd/dvd writing - it works perfectly well. Even better, Win7 natively supports an excellent ISO burning tool. So, I think if you explore these inbuilt tools, you can probably live without the Mul Cent for Think Off.
TP600E > T41 > X61 > X201T > X220 i7 IPS 8GB 160GB SSD

HP Officejet Pro K5400 - will NOT print on both sides

I recently built a new computer and everything is working great, EXCEPT one thing...when trying to print on both sides using Google Chrome, Microsoft Word, or another program it gives me the error message below. My previous computer had Windows 7 installed as well and my HP Officejet Pro K5400 had no problems printing on both sides of the paper. I tried using the Starter CD that came with my printer, but unfortunately since it wasn't for Windows 7 (only for Windows XP and Windows Vista) it will not install it. I also went to HP's website to downloaded the latest drivers. I was able to download them, but it hasn't fixed my problem. By the way, I do have a duplex unit on my prtiner (in case you're wondering). I'm not sure if my duplex unit still works, or if it's something else. If there are any solutions that you can give to fix this problem, I would be very appreciative. The error message is below:
Automatic Two-Sided Printing Module Missing
The document has been configured to print using the Automatic Two-Sided Printing Module but the module is not installed in the device.
The document will be printed one-sided.

Hi,
First remove and re-0attach the duplex accessory at the bak of the printer to enure it is well seated:
http://support.hp.com/us-en/document/c00845167/
Next ensure the duplex unit is set as installed within the print driver by entering the Control Panel > Devices and Printers.
Right click the printer icon, then click Printer Properties.
Click the Device Settings tab.
Set the Automatic Two-Sided Duplex Accessory as installed and click OK to save the change.
Now try printing on both sides and check for any difference.
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

HP Officejet Pro 8630 will not install In Windows 8.1

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