HP Officejet Pro K850 Up to what paper thickness can be used eg gsm

I purchased the K850 for my scrapbooking hobby to take 30cm x 30cm (12in x 12in) sheets. I was told that it would take the cardstock i would be using. However when I printed it would not print on the cardstock. The card was picked up and went straight through without printing. Can anyone tell me what gsm paper it will take. The cardstock I was using I read on the net is between 200 and 216gsm.
Thanks A

Thanks for your comments.
I tried a new Ethernet cable hard wired between the printer and the router. Since the computer is wired via an Ethernet cable to the router and the router is wired directly to the printer, one would think the computer would see the printer but it won't.
I also tried a brand new 10 foot USB cable between the computer and the printer, it failed and it wouldn't install the software either.
I am adding a 2nd hard drive next week and going dual boot, that should work on the new drive at least.
An associate, who is the best networking guy in town,  just left my house after trying for 2 hours to find a cure or the problem, he finally gave up. Like me, he thinks it may be something in the registry.

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