HP officejet Pro L7580 ink cartridge problem

I have read some other posts from people that seem to be having this same problem, but have not seen any answers on how to fix it. I have recently bought a new ink cartridge that contains both the black and yellow ink. When I put the new cartridge in the message center displays that the ink is still empty. This is a printer that i use at work and it is becoming very frustrating, especially when I am trying to print and it won't let me because it thinks the ink is empty. Any help would be appreciated!

I don't think there are any ink cartriges for this printer that contain yellow and black ink. This printer has 4 "ink cartriges" for black, magenta, yellow and cyan. It also has two replacable "print heads" which are only responsible for depositing the ink on the paper. These replacable print heads each do two colors and black/yellow is one of them so it sounds like you probably bought a replacement head instead of replacement ink. You need to buy this type of cartrige:
HP 88 (C9388A is the yellow version)
Hope this helps

Similar Messages

HP Officejet Pro L7780 ink cartridges leaking

The printer says I need to replace cartridges even though I already did. I discovered the ink is running throughout the printer, over the mother board and out the power supply connection. Has any one else had this problem?

Hi WelcomeCenter,
Thank you for visiting the HP Support Forums. Since this is a duplicate post I'm going to lock this one, please check your other post here for replies:
HP Officejet Pro L7780
Thanks!
Wendy M - HP Support Forums Moderator
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HP Officejet Pro X476dw ink cartridge failure

I have a new HP Officejet Pro X476dw . It gives me Ink Failure for the four cartridges when I shut it down and turn it on the next day it starts to print but after a while it gives the same message . and so on I check the cartridge when it is working , it is already full of ink .
it is the ink which come with the printer in the shop they told me it shoud print at least 2000 pages using those inks .

@ SMOKEY DOG - I will need a little more information in order to help out. Do you have the same printer as the one listed in the title? Are you using genuine non refilled ink cartridges is the device? Do you have the printer plugged directly into a wall outlet to ensure that it is getting the proper amount of power? If the printer is not getting enough power, that can cause the printer to produce erroneous error messages.
I am a former employee of HP...
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HP Officejet Pro L7580 - Yellow Ink Cartridge keeps popping out although it's brand new.

Hello,
I have had this officejet printer for about 4 years. I have never had a serious problem until now. A few days ago I replaced the yellow ink cartridge (88XL) because the ink indicator showed it as being completely empty. After replacing the cartridge with a brand new cartridge from OfficeMax, the cartridge pops out while I'm trying to print or copy something and the displays says that the yellow cartridge's ink level is not enough and needs to be replaced.
It seems at first glance that this is a mechanical problem concerning the yellow ink slot; however, I'm not sure. Or I suppose the problem could be related to the cartridge itself. To get around this problem, I've held down the cartridge and stuck a small pencil in the opening where the small latch of the "ink cartridge compartment cover" normally goes in. That way I've been able to print, but it's really a hassle. And honestly I don't think this is the real solution to the problem.
If anyone knows how to resolve this issue, I'd like to hear from you. Please let me know as soon as possible. Worst comes to worst I will have to go out and buy another printer.

Try this for a Quick Fix ...........
After reading other forum comments from people having the same problem with the yellow cartridge popping-out, combined with others who have realised that HP have no interest in compensating anyone for this rediculous example of, at best, 'bad design', or at worst 'blatent planned obsolescence', I have created a 'quick fix' that may add another 1, 2 or more years of life to the HP Officejet Pro L7580 Printer.
This is not the elegant technical solution I was hoping for. However, in hindsight, it may prove to be a more reliable solution than replacing the faulty part that is actually causing the problem. So, here it is the Quick Fix ........
I found a wooden triangular door stop that I cut to size that fitted exactly in the space between the plastic door and the offending yellow cartridge. To hold it in place, I wrapped the doorstop with 2" cellotape, then I stuck the door stop to the inside of the plastic door with double sided cellotape (double sided stick-on foam would also work well). With the doorstop in the correct place, the plastic door closed perfectly and was snug enough to apply sufficent pressure to the offending yellow cartridge, and hence stopping it from popping out again. To make sure the plastic door does not 'fly open' with the pressure of the yellow cartridge (when it wants to pop out!), I applied another piece of 2" cellotape around the outside of the door, holding it to the body of the photocopier.
This exercise only took 10-15 mins to do. I feel this is a much better option than spending another $300+ on a new All-in-One system, as well as being a good environmental solution. If this is DELIBERATE 'planned obsolescence', companies like HP need to be more accountable for, at best, 'sloppy design'. Any feedback would be appreciated.

HP Officejet Pro L7580-Will not print black ink after I have replaced cartridge.

I Have an Officejet Pro L7580. It worked fine until I replaced the black ink cartridge. After replacing it I cannot print in black. I printed 1 or 2 sheets when first replaced-then it stopped (only the black will not print). After a hard reset it printed 1 or 2 sheets then stopped (printing the black). The quality test page did not print any black and there were globs of black ink on the page. The color prints fine and it show a full black cartridge. Followed multiple troubleshooting steps, to no avail.

Hi melissaccss,
I see you have replaced a cartridge and can no longer print black ink. I appreciate the troubleshooting you have done so far, but please take a look at the following document to see if you have done all that can be done; Fixing Ink Streaks, Faded Prints, and Other Common Print Quality Problems.
If the issue persists, I recommend calling HP and letting the know the issue as well as the steps you have already completed. It may be helpful to even let them know you completed all of the steps in HP document #c01957673.
If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
I hope this helps.
Please click the Thumbs up icon below to thank me for responding.
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Sunshyn2005 - I work on behalf of HP

'Quick Fix' for HP Officejet Pro L7580 Printer & 88XL Yellow Cartridge Popping out problem!

After reading other forum comments from people having the same problem with the yellow cartridge popping-out, combined with others who have realised that HP have no interest in compensating anyone for this rediculous example of, at best, 'bad design', or at worst 'blatent planned obsolescence', I have created a solution that may add another 1, 2 or more years of life to the HP Officejet Pro L7580 Printer.
This is not the elegant technical solution I was hoping for. However, in hindsight, it may prove to be a more reliable solution than replacing the faulty part that is actually causing the problem. So, here it is the solution ........
I found a wooden triangular door stop that I cut to size that fitted exactly in the space between the plastic door and the offending yellow cartridge. To hold it in place, I wrapped the doorstop with 2" cellotape, then I stuck the door stop to the inside of the plastic door with double sided cellotape (double sided stick-on foam would also work well). With the doorstop in the correct place, the plastic door closed perfectly and was snug enough to apply sufficent pressure to the offending yellow cartridge, and hence stopping it from popping out again. To make sure the plastic door does not 'fly open' with the pressure of the yellow cartridge (when it wants to pop out!), I applied another piece of 2" cellotape around the outside of the door, holding it to the body of the photocopier.
This exercise only took 10-15 mins to do. I feel this is a much better option than spending another $300+ on a new All-in-One system, as well as being a good environmental solution. If this is DELIBERATE 'planned obsolescence', companies like HP need to be more accountable for, at best, 'sloppy design'. Any feedback would be appreciated.

Try this for a Quick Fix ...........
After reading other forum comments from people having the same problem with the yellow cartridge popping-out, combined with others who have realised that HP have no interest in compensating anyone for this rediculous example of, at best, 'bad design', or at worst 'blatent planned obsolescence', I have created a 'quick fix' that may add another 1, 2 or more years of life to the HP Officejet Pro L7580 Printer.
This is not the elegant technical solution I was hoping for. However, in hindsight, it may prove to be a more reliable solution than replacing the faulty part that is actually causing the problem. So, here it is the Quick Fix ........
I found a wooden triangular door stop that I cut to size that fitted exactly in the space between the plastic door and the offending yellow cartridge. To hold it in place, I wrapped the doorstop with 2" cellotape, then I stuck the door stop to the inside of the plastic door with double sided cellotape (double sided stick-on foam would also work well). With the doorstop in the correct place, the plastic door closed perfectly and was snug enough to apply sufficent pressure to the offending yellow cartridge, and hence stopping it from popping out again. To make sure the plastic door does not 'fly open' with the pressure of the yellow cartridge (when it wants to pop out!), I applied another piece of 2" cellotape around the outside of the door, holding it to the body of the photocopier.
This exercise only took 10-15 mins to do. I feel this is a much better option than spending another $300+ on a new All-in-One system, as well as being a good environmental solution. If this is DELIBERATE 'planned obsolescence', companies like HP need to be more accountable for, at best, 'sloppy design'. Any feedback would be appreciated.

Officejet Pro 6830 e-All-in-One Ink Cartridge Problem Message

Have/will soon "had" instant ink cartridge service. Printer did not recognize that the black ink was out so I didnt get a black ink cartridge. Couldnt wait for the mail service, so purchased all new HP cartridges and installed.
"Ink Cartridge Problem" Message came up and is now stuck in the machine, can't clear it. The machine will not recognize any of the 4 brand new HP inks; that menu item has little red X for each cartridge and each one shows empty.....
Removed all cartridges, cleaned all contacts, unplugged machine, did a "reset" on the menu via HP phone technician.....nope, nada, nothing.
Did all above SEVERAL times. Called HP back..."40 minutes wait time" .. wth...
Anything else? Does HP have to reset my machine to "recognize" regular cartridges???
Thoughts, suggestions? (Besides don't buy HP again....I will not....I should know better by now!)
Thanks all.
Slow burning in California.....

Hello @brozilla ,
Welcome to the HP forums.
I understand that you are getting a 'ink cartridge problem' message on your Officejet pro 8630.
I would like to help.
The printer does not have to be reset to recognize regular cartridges.
Try going through the steps in the following document.
Error Message Displays for HP Officejet 6810 and HP Officejet Pro 6830 e-All-in-One Printer Series
Also, did you call technical support, or the Instant Ink department?
If you called technical support at 1-800-474-6836, then I would recommend calling the Instant Ink Department.
Please call our Cloud Services at 855-785-2777.
Option #2 for instant ink.
If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Hours:
Mon-Fri. 8am - 11pm, Sat. 9am-8pm - EST
Mon-Fri. 7am - 10pm, Sat. 8am-7pm - CST
Mon-Fri. 6am - 9pm, Sat. 7am-6pm - MST
Mon-Fri. 5am - 8pm, Sat. 6am-5pm - PST
Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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HP Officejet Pro L7580- here's a new one for HP Mac Architect

So like all the other disgruntled HP users who foolishly installed 10.5 when it was released, I have been without a scanner ever since. Until three days ago, however, I've been able to print, as the driver for the L7580 was included in Leopard. Now, whenever I try to print a document, the print queue opens and the job says "stopped", which, incidentally, is the same thing that happens when I send a print job to my other once-was-a-printer-now-just-a-giant-waste-of-space, the Canon LBP5000. I've racked my brain trying to think if I've done something to trigger this, pestered the HP call in support center, installed, uninstalled and installed the printer again, restarted, replaced the USB cable- anything I can think of. Nothing works. I run a small business and while it's been a huge inconvenience to lose my not so inexpensive scanner, I've made due with an old one waiting for HP to get their act together and release software that actually works with 10.5. Needless to say, I cannot work without a printer. Am I going to have to go back to Tiger now? Spend untold thousands of dollars on a printer that probably won't work with leopard anyway? Can anyone advise? HP Mac Architect?

Try this for a Quick Fix ...........
After reading other forum comments from people having the same problem with the yellow cartridge popping-out, combined with others who have realised that HP have no interest in compensating anyone for this rediculous example of, at best, 'bad design', or at worst 'blatent planned obsolescence', I have created a 'quick fix' that may add another 1, 2 or more years of life to the HP Officejet Pro L7580 Printer.
This is not the elegant technical solution I was hoping for. However, in hindsight, it may prove to be a more reliable solution than replacing the faulty part that is actually causing the problem. So, here it is the Quick Fix ........
I found a wooden triangular door stop that I cut to size that fitted exactly in the space between the plastic door and the offending yellow cartridge. To hold it in place, I wrapped the doorstop with 2" cellotape, then I stuck the door stop to the inside of the plastic door with double sided cellotape (double sided stick-on foam would also work well). With the doorstop in the correct place, the plastic door closed perfectly and was snug enough to apply sufficent pressure to the offending yellow cartridge, and hence stopping it from popping out again. To make sure the plastic door does not 'fly open' with the pressure of the yellow cartridge (when it wants to pop out!), I applied another piece of 2" cellotape around the outside of the door, holding it to the body of the photocopier.
This exercise only took 10-15 mins to do. I feel this is a much better option than spending another $300+ on a new All-in-One system, as well as being a good environmental solution. If this is DELIBERATE 'planned obsolescence', companies like HP need to be more accountable for, at best, 'sloppy design'. Any feedback would be appreciated.

Re: Print head replacement for OfficeJet Pro L7580

Help! I have an OfficeJet Pro L7580 and the ink was running dry on the black and yellow. I replaced the ink, but now it still will not print. It says there is a problem with the yellow and black print heads. Question is where do I get them and how much do they cost and will that fix my problem? I have found them in my computer and can take them out with no problem, just don't know how to get new ones!

The online HP Parts Store should be able to help get the part:
http://h20141.www2.hp.com/Hpparts/Default.aspx?mscssid=547D739C0DCC43949105EA3B0F3B1FB5
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

HP Officejet Pro L7580 not recognized and unable to install

Hello everyone,
We purchased a MacBook Pro and for sometime we had it connected to our HP Officejet Pro L7580 using its usb connection. This MacBook Pro is running Mountain Lion software with the current printer update. We moved and relocated our printer to a more suitable room. In our house we have two routers. Our main router is Actiontec MI424-WR and the secondary router is Dlink DIR 655. The Dlink is connected lan-to-lan with Actiontec. The printer is connected to Dlink router which is downstairs. I have spent considerable amount of time figuring out why our MacBook Pro doesn't recognize this printer. We have other computers at home that runs in unix (Ubuntu) and windows (Windows 7) and those computers are able to print, scan, and fax to this computer without problems. The connections to all computers are the same which is wireless. I have read a lot post in this community and as well as HP community and it doesn't provide any solution to this problem. I am able to ping this printer from the MacBook with no problem. When I install this printer using ip method the scan option is not there. However if I bring the computer downstairs and install it using usb the scan option appears. I am thinking that HP didn't provide a driver for scan option if you're connected wireless or ethernet. But I found out that the current drivers for mountain lion for this particular printer has a scan capability. I need some help in figuring out what's going on with this. I would like to be able to scan using this laptop where I don't have to physically connect it to the scanner. I am completely lost with Mac.

Apple support:
Network Printer Troubleshooting
Reset Printing System

I can't find a driver for HP Officejet Pro L7580.

Updated my system to Windows 7 after years of using Vista. Now I can't use my HP Officejet Pro L7580 because it can't find a driver to install. Every tab says that the device is working perfectly. I have removed all HP software...turned it off everything...rebooted...reloaded and still the message says that driver is missing and can't find it on the HP website. It also said that it doesn't have permission to update drivers. When checking that area....thats' wrong. Updates are always automatic without permission per that tab you open to change settings. I can't see the problem/solution anymore...can anyone else?
This question was solved.
View Solution.

Hey there,
First make sure whether you are utilizing Windows 7 32bit or 64 bit then follow this link:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&dlc=en&lang=en&lc=en&product=2512008&
Whether you choose the basic driver or full featured software these are the official HP drivers for the product.
Hope this helps!
Help the community by marking this post as a solution if it solved your issue!.
If my post helped you in any way, please click the blue KUDOS star under my name! It would mean a great deal.

Officejet pro l7580 cannot reinstall hp solution center

I have a Win 7 Home Premium w/SP1, MS updates current to 5/27/2014
I wireless connect to Officejet Pro L7580. We have Verizon FIOS & wireless phones.
The L7580 is connected via Ethernet to a 2nd PC w/ Win 7 Home Premium w/SP1 & fairly current MS updates.
I have been using the above setup for 2+ years along with HP Solution Center for scanning, printing from either PC without any problems.
Then I upgraded the Verizon router to have WPA2 security about 6/2/14. I am able to print as I have done before but HP Solution center gave me an error msg:
Solution Center cannot run because installation is not complete. Would like to be able to post a jpg.
1. Based on some review of forums, I reinstalled the L7580 using complete download, rebooted - received same error msg when openning HP Solution Center.
2. I uninstalled HP Solution Center, rebooted. Installed the complete L7580 packge, rebooted. HP Solution Center was not installed. Can print as I have before.
I need some help,
Thanks much,
Ken
This question was solved.
View Solution.

Hello Ken I hope you're well!
I saw your post about Solution Center not functioning for you since you upgraded to WPA2 security on your router. If you switch the security to WPA personal, that should help.
Let me know the results!
Have a great day
R a i n b o w 7000I work on behalf of HP
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Can't print wirelessly from my MacBook Pro to HP Officejet Pro L7580 anymore?

I really need some help to get my MacBook Pro to print wirelessly to my HP Officejet Pro L7580! I am running
Mac OS X Lion 10.7 (11A494a) on my computer. The only way I can print is wired by usb. As of about a week ago, the Bonjour quit working, although, it is still listed as a printing option. However, it says it's offline and not connected!

Hello,
Thanks for the post. with this one, you do have the option of printing through HP's ePrint Home and Biz. I've included a couple of links below with some excellent information regarding ePrint and how to get started. Good Luck!
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02814760&cc=us&dlc=en&lc=en &product=3760410&tmp_track_link=ot_search#N59
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01930282&cc=us&dlc=en&lc=en &product=3760410&tmp_track_link=ot_search
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01616126&cc=us&dlc=en&lc=en &product=3760410&tmp_track_link=ot_search
I work for HP but my posts and replies are my own....Thank you!

HP Officejet Pro L7580 All-In-One printer with Windows 8

I have the HP Officejet Pro L7580 All-In-One printer and want to use it with my new laptop that has Windows 8, but it won't accept the Starter CD (Windows 2000, XP, Vista). Where can I get a free download to use with Windows 8? I can print, but currently can scan.

Hello,
You can download the software for your product from the link provided below, after selecting the appropriate Windows 8 operating system of your computer:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=2512008&lc=en&cc=us&dlc=en&lang=en&cc=us
The link also has support videos that provide instructions on downloading and instaling the software.
Although I am an HP employee, when I offer advice on HP Products, I'm speaking for myself and not for HP

Accessing memory on HP Officejet Pro L7580 (L7500 series) in order to reprint lost documents

I printed a mailing label using PDF format purchased through Amazon.com. Amazon does not offer a solution for viewing and printing a history of the label. Now I need to get a copy to prove to the post office that my label was accurate. I printed the label on my HP Officejet Pro L7580. I had heard or read that the memory on a printer can be accessed. I remember it was a big deal for security when I was active duty military and working in a corporate office. So is there a way to access the memory of my HP Officejet (printe que or something), and retrieve a copy of what was printed before.
If there is, how? what software do I need? etc.
Best Regards
Ed

Hey Ed,
The L7580 does not have any internal storage for print jobs like some larger form enterprise printers. The device does not store print jobs locally. The PC does not store print jobs, however, some print servers set up to control a print queue store print jobs.
Are you printing through a Print Server or simply printing from a PC?
Jason
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------
I am not an HP employee.

HP officejet Pro L7580 ink cartridge problem

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