HP Officejet Pro L7590 All in ONe

When I hit scan button the display reads: "No scan options" Refer to device documentation to troubleshoot." The documentation does not contain additional information.

Hello, nellow:
Depending on your computer operating system, we have some steps you can try to resolve the issue. I'll just provide the different links and you can choose the one installed on your compter.
Windows 8
Windows 7
Windows Vista
Windows XP
Mac OS X 10.6
Mac OS X 10.7
Mac OS X 10.8
Mac OS X 10.9
Let me know if this helps, and thanks for contacting HP!
Cheers,
SN_63 (Saint Nana): I work on behalf of HP.
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Hp officejet pro L7590 all-in-one printers - 'door open' message

We have a 1 and 1/2 year old HP Officejet Pro L7590 all-in-one . "Door Open" message would not go away even if all the doors are intact, or after we shut it down and turn it back on after 60 seconds. We could not print, fax nor copy. We talked to HP customer service which no longer support this series. How can we bring our printer back to work?

There are at least three interlock switches that can cause this error. One is on the door that covers the ink cartridges, one is on the top lid (covering the "guts" of the printer) you lift up to service the printheads and the third is on the back duplexer; if you don't have a duplexer, there should be a cover in place. You'll need to check all three to be sure they're in working order.
I know the door covering the ink cartridges has a tendency to break off the little tab that keeps the door closed so that would be the first one I'd check. The top lid that covers the "guts" of the printer also has a small tab that goes into a hole that activates an interlock switch. If that tab is broken off, the switch does not get closed, giving you the error message you see. I've seen this broken off also, usually from closing the cover when misaligned with the receiving hole. If this one is missing, you can ball up a small piece of paper and shove it in the hole to activate the interlock switch.
The 7590 is a great printer. Much better built than the newer models and cheap to operate, IMO. Hope you can get it working again.

Helvetica Font Available for HP Officejet Pro L7590 All-in-One Printer

I have a client that needs to use Helvetica for the HP Officejet Pro L7590 All-in-One Printer, but we are not seeing this as an option.
I assume the driver doesn't provide this font? What other options exist for using the Helvetica font with this printer?
Thanks,
Jeremy

Hi,
It should be included in Full Feature software on the following link:
http://support.hp.com/us-en/drivers/selfservice/HP-Officejet-Pro-L7000-All-in-One-Printer-series/360...
Regards.
BH
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Officejet Pro 8620 All in One Will No Longer Scan in Color

Hello,
I have an Officejet Pro 8620 all in one. I was scanning a few items last night and the first few items came out in color fine. Then all of the sudden as I continued to scan the next few images would only scan in black and white. I cannot seem to get the scanner to scan in color again. How can I fix this? I did not change any settings or anything while I was scanning so I do not know why the sudden change to black and white? I am on a Mac computer with all newest operating system etc.
Thanks in advance

Hi there
I have some more suggestions for you to try. Please try them in order I have written them in.
Reset the printing system
Repair disk permissions
Restart the Mac
Install the Full Feature Driver here: HP Officejet Pro 8620 e-All-in-One Printer series Full Feature Software and Drivers
In addition, download this Apple driver: HP Printer Drivers v3.0 for OS X
That should do the trick!
Good luck
R a i n b o w 7000I work on behalf of HP
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Paper Jam error message due to broken gear on Officejet Pro 8500 all-in-one printer

3 year old HP Officejet Pro 8500 all-in-one printer (haven't used it much). Keeps telling "Paper Jam" although there is no paper jammed anywhere (searched meticulously with a flashlight after watching HP's tutorial videos on how to clear paper jams). I started searching on the Internet and found a couple of related videos on Youtube that pointed me in the right direction:https://www.youtube.com/watch?v=PMFW1RRlDHEhttps://www.youtube.com/watch?v=EwbF2Vs_0gQ I could hear a clicking noise on that area of the printer each time I turned it on, so I carefully took the black cap apart that was hidding the gear, and confirmed I had the same problem as in the youtube videos above. See picture below showing the white plastic gear part that has a large crack which causes the Paper Jam error message and renders the printer unusable. After Googling a little bit, seems like a relatively common issue and wonder why such a part like that is not made of a stronger material like metal (planned obsolescence maybe?). Does anybody know if there is a way of replacing the broken gear? (I really care for the environment and I would like to avoid having to throw the relatively new and expensive all-in-way printer away) Thanks a lot in advance for the advice!

Hey , Thanks for posting in the HP Support Forum. I do see that a cracked gear in your HP Officejet Pro 8500 All-in-One Printer is impeding all functionality. I would like to help you with this but that particular part is not replaceable. I recommend you reach out to our tech support team to find out what servicing options you have available. You can click on the following link to initiate a case: www.hp.com/contacthp/
Once you fill out the online form to create your case you can choose from different direct contact methods. I hope this helps. Regards,

HP Officejet Pro L7780 All-in-One Will Not Print Blue Ink - It Prints Pink Instead

HP Officejet Pro L7780 All-in-One -
Issue:
Blue ink will not print (It prints the color pink instead.).
Actions taken:
1. Cleaned ink heads.
2. Replaced ink cartrige.
3. Reinstalled software.
Sugestions by HP customer service:
Purchase a new printer: Because the issue is software related - not reading the blue ink cartrige.
Any suggestions or advice would be very much appreciated.
Thank you for your time!
Thank you.
Sincerely,
Ryan

The cyan portion of the printhead may be clogged. I would suggest running the diagnostics shown here. If three levels of cleaning of the printheads does not resolve the issue you may need a new printhead.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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HP Officejet Pro L7580 All-In-One printer with Windows 8

I have the HP Officejet Pro L7580 All-In-One printer and want to use it with my new laptop that has Windows 8, but it won't accept the Starter CD (Windows 2000, XP, Vista). Where can I get a free download to use with Windows 8? I can print, but currently can scan.

Hello,
You can download the software for your product from the link provided below, after selecting the appropriate Windows 8 operating system of your computer:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=2512008&lc=en&cc=us&dlc=en&lang=en&cc=us
The link also has support videos that provide instructions on downloading and instaling the software.
Although I am an HP employee, when I offer advice on HP Products, I'm speaking for myself and not for HP

HP Officejet Pro 8610 All-in-One Printing Preference does not have Print Last Page First option

HP Officejet Pro 8610 All-in-One printer: Printing Preference missing Print Last Page First option. Print lots of multipage documents. Spending enormous amount of time resorting pages.
Prior to this printer? .... grab printed stack - staple - DONE!
Now? Have to resort every document!
Anyone out there have a solution?

Reply to mkjohnson42. It doesn't matter what application I'm in. The option is NOT there. Just to confirm, I started from Word 2010, Excel 2010, a web page using Internet Explorer, Foxfire and Chrome. Plus, I did the old stand-by of going to Printers and Devices>Preferences. Under Preferences I have the choice to print on both sides of paper but NO Print Last Page First. I REALLY did check ALL of this before resorting to the Community. So, I really don't understand your question. Sorry.

Hp officejet pro 8600 all in one prints but won't scan

I have recently moved house and changed my wireless router from BT to Virgin.
I am running OS X 10.9.5
I am able to print from my mac without issue, however, it has stopped scanning. I have managed to get it to work twice on isolated instances but it won't work consistently.
I have unistalled the software and reinstalled via the HP download page but when I open HP Scan and click scan it asks me to choose which scanner - mine is selected, it then says preparing to scan and it does that for ages until it says it can't get a connection.
My printe r is a HP Officejet Pro 8600 All-in-one N911g - I am not bothered that much about scanning from the printer to the computer (I have tried to enable this option and it won't let me) I just want to be able to open HP Scan and press scan and it scan on my computer.
Any advice appreciated - thank you

Hi there @Steph390 , welcome to the forums!
I have some suggestions for you to hopefully correct the scanning issue you are having. Please feel free to reply back and let me know the results!
1. Try power cycling the network devices:
Turn off the printer and computer and unplug the router for 1 minute (do not press any buttons on the router).
Plug the router back in and wait another minute, next turn on the printer and computer.
2. Mac OS X: How to reset the printing system
3. Repair disk permissions
4. Restart your computer.
5. Re-add the printer
Once the printer is connected on the network, follow these steps to maintain the wireless connection, normally a static IP will help out quite a bit: Printer Does Not Maintain Wireless Connection
Good luck to you
R a i n b o w 7000I work on behalf of HP
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HP OfficeJet Pro L7680 all-in-one: Does it have internal stored memory?

Same question as the last post only for a differnet printer model (sorry for what may seem like a duplicate question - I'm just trying to be sure I don't cause myself a headache later).
I have an HP OfficeJet Pro L7680 All-In-One (FAX/Scan/Print/Photo) printer that I'd like to get rid of it. Before I dispose of it, and for security purposes, I'd like to know if there's an internal hard drive that could potentially be storing anything I may have copied, scanned or faxed.

Hello sixmil5, and welcome to the HP Forums, I hope you enjoy your experience! I see you have concerns about the printers internal memory. The memory is automatically reset when the printer power is unplugged, so you should have no issue with personal information being saved. Thank you for posting on the HP Forums and please let me know if you have any other questions.

On a HP Officejet Pro L7780 All-in-One printer, is there a toner and where is it?

On a HP Officejet Pro L7780 All-in-One printer, is there a toner and where is it located? I've looked in Products and Supplies and don't see it but my printer is saying that it's low or empty.

By now, you have probably discovered that the L7780 does not use a toner but cartridges. It actually uses 4 HP 88's. They are black, magenta, yellow and cyan. Usually, black is the first to be replaced. They can be found at Staples, Office Depot and Best Buy.

HP Officejet Pro L7780 All-In-One printer

I am running Windows 8.1
The printer status OFFLINE.
It has done this in the past and I have been able to correct it by deleting and reinstalling it (at least back when I was running Windows XP and 7. Possibly at that time it was the DHCP issue pointed out in a previous post.
Now however, I can remove it and when I add it back, using Control Panel, Devices and Printers, Add a Printer, it is recognized correctly on the network (shows the IP address I know is in the printer) but when I try to send a test page, I get a pop-up saying it is OFFLINE. When I status it, it confirms it is offline.
There is no indication at the printers display that it is offline and it shows it is communicating with the network.

I can’t give you more than the info in my question about the model of the printer-HP Officejet Pro L7780 All-in-One printer
I had been using this printer for several years and this has happened a few times in that it required me to delete it and reinstall—that just does not work now. This last time was after I had upgraded to Windows 8.1 however I did that several weeks ago and it has worked okay since then…this is the first time it has stopped working on 8.1 however
Running Windows 8.1
I tried connecting via wireless and also switched over to wired lan but got same results (Printer Unavailable)
Used DHCP but get the same with static ip address
Cisco Lynksys E4200 wireless router
Just ultimately get Printer Unavailable when I try to print or status the printer
When I try wireless, I see the wireless icon bright blue like I expect it to

HP Officejet Pro L7780 All-in-One Printer & Verizon D-Link wireless router. will not connect

I have a HP Officejet Pro L7780 All-in-one and not able to get it to connect to my Wireless Verizon D-Link Router.
Please advise.
aileensnider

Let's start here.
Printer does not maintain wireless connection.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02817031&tmp_task=solveCategory&cc=us&dlc=en&la...
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Error code B81AA24C on my officejet pro L680 all-in-one ... can printer be fixed? how??? thanks..

error code B81AA24C on my officejet pro L680 all-in-one ... can printer be fixed? how??? seems to not power up ...thanks..

Hello
Is it possible to do a reset on the unit? Via: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00841912&cc=us&dlc=en&lc=en&product=2512009&tmp...
To try to get it in default mode
Kind regards
Best regards,
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HP OfficeJet Pro 8600 All-In-One Inkjet Printer

Hello, I have an HP OfficeJet Pro 8600 All-In-One Inkjet Printer. It started out working fine, but the touchscreen got lighter and lighter and would finally go out. Now, I cannot see the screen at all and therefore am unable to use the printer. I tried to delete the printer from my computer and reload the driver, but the driver requires that I use the touchscreen to initiate installation of the wireless capabilities and so forth. Without being able to have the touchscreen light up, I am unable to see and follow the directions to hook it back up to the computer. Any ideas? Does HP make a replacement touchscreen for this product? I bought this one because I have another one that works perfectly at home and was hoping to use this one at work. Thanks in advance for any help anyone can give.
Wayne3

Hello there! Welcome to the forums @Wayne3
I saw your post about how the display screen on your Officejet 8600 has gotten lighter and lighter until the display was unreadable. I have a few ideas in mind that might help you.
Update the firmware on the printer with a USB cable plugged into the printer, and computer.
Click here to download the firmware update: HP Officejet Pro 8600 N911a Firmware
Try a power reset and ensure the printer is plugged in directly to the wall outlet, avoiding power bars and surge protectors. This ensures the printer is receiving full power and may help greatly.
Press the Power button to turn on the product.
With the product turned on, disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
Wait at least 15 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button to turn it on.
I hope the steps help you! If the screen continues to have the same problem, give us a call to see what your printer options are:
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Have a terrific Tuesday
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
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Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

HP Officejet Pro L7590 All in ONe

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