HP Officejet Pro L7590, can't print legal size

I am trying to print legal size documents from Open Office (can't) and from GIMP, (can't) on my MacBook Pro, OSx (10.6). I have changed page format to legal, changed default page size for printer to legal, changed page setup everywhere I can find a place to change it, and still, it will only print letter size. What is going on? (Open Office 3.21, GIMP 2.6). I have reinstalled printer driver twice, and all updates that I can find.

Hey there. Have you changed the destination paper size to legal inside the paper handling menu? Here is what I mean:
1. Open Printer menu
2. Select the Paper Handling option
3. Check Scale to fit paper size, also use the drop down "Destination Paper Size" to choose legal.
Let me know if this helps at all
-Sean
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My HP Officejet Pro 8600 can't print from my MacBook Air

Hi,
My HP Officejet Pro 8600 can't print from my MacBook Air. It keeps on showing "The printer is not connected", but the screen on the printer shows connected. I often reset the printer 'EVERY TIME" I want to use it. I also tried to turn off my laptop and printer several times before printing. If I'm lucky enough, it will work maybe for one or two prints. If no luck then I'll have to reset everything again. Sometimes I reset the printer, the printer will not show on my selection.
This question was solved.
View Solution.

Hello boojoo1tw,
Welcome to the HP Forums!
I understand you're unable to print most times with your Officejet 8600. How is this printer connected? Wireless or USB? What is your operating system on your Mac computer? Click here to find out.
If your printer is wireless, then I would recommend assigning a "Static IP Address" by following this HP document on Printer Does Not Maintain Wireless Connection.
Please post your results, as I will be looking forward to hearing from you.
I worked on behalf of HP.

HP Officejet Pro L7590 won't print correctly after it sits a few days Windows Vista USB connection

I have a HP Officejet Pro L7590 All In One. It all of a sudden will not print correctly after it sits a few days. I purchased a new black/yellow printhead recently and it did print well for about a week. If it sits a few days, it acts up again. All I have to do to fix it is take out the yellow/black printhead clean with sterile water on a q tip the printhead, put it back in, and walla it prints again until the next time I want to use the printer, and the same thing again. Today I printed out some pictures after not using the printer for 5 days, the pics had large vertical stripes in them, the stripes have colors in them. I cleaned the printhead and it worked perfectly. Any ideas. I have replaced the black cartride, and the yellow recently.
Thanks for any help

Rocky8,
This is a little outside our area of printing, but I'll try and help you the best I can. My question for you is the printer showing up under the USB menu in Parallels. If it's not showing up then you need to determine why the USB connection isn't showing up in your Parallels USB menu. This could be a couple of issues, but the one that I think might be happening is the version of the USB port your using. Can you verify that you're not connecting the printer via a USB 3.0 port. Try plugging into one of your other USB ports to see if the printer will show up in the parallels USB menu.
BT
Working for HP and here to help!

HP Officejet Pro L7590 won't print correctly after it sits a few days

I have a HP Officejet Pro L7590 All In One. It all of a sudden will not print correctly after it sits a few days. I purchased a new black/yellow printhead recently and it did print well for about a week. If it sits a few days, it acts up again. All I have to do to fix it is take out the yellow/black printhead clean with sterile water on a q tip the printhead, put it back in, and walla it prints again until the next time I want to use the printer, and the same thing again. Today I printed out some pictures after not using the printer for 5 days, the pics had large vertical stripes in them, the stripes have colors in them. I cleaned the printhead and it worked perfectly. Any ideas. I have replaced the black cartride, and the yellow recently.
thanks for your input

Hello pcmtgrl
Which model of the Officejet 8500A series do you have? Typically you can find it inside the printer where you change the ink cartridges. Example: A910g, A910a, etc.
Has anything changed recently since the problem started? Is the printer plugged into a wall outlet or a surge protector? Do you have the latest firmware installed? I also suggest running the HP Hardware Diagnostic Utility. Let me know if it finds anything out.
Don't forgot to say thanks by giving "Kudos" to those that help solve your problems.
When a solution is found please mark the post that solves your issue.

Officejet Pro L7590 will not print in black

I have an All in One Officejet Pro L7590. When I first got the printer 3 months ago, everything was printing perfectly. Now, out of nowhere, it will not print in black. It only prints in color. I have done all the aligning, printhead cleaning, changing cartridges, etc. I am at a loss as to what to do. Has anyone had this problem with this model? Can anyone help? Thank you.

Thank you so much for responding. After (3) HP printers all having the same difficulty and support not knowing what the problem was, (also many hours with Support) I determined it was the printheads also. The printheads don't seem to last very long and can be more costly than the printer itself if you have to keep replacing them. I changed over to a laser jet. No printheads needed. And I have not had any problems so far. Just need to replace the ink cartridges when they run out. I have the HP Color LaserJet CP1518ni.

OfficeJet Pro 8620 Can't print black only on other media types

Why won't the OfficeJet Pro 8625 driver allow me to print using black only on non-plain media types?
I purchased an OfficeJet Pro 8625 for general home printing and to print shipping labels for my business. I purchased a second tray so I can keep both plain paper and shipping labels in the printer all the time.
To select the labels, I had to pick a media type for the labels tray. I can't choose labels, so I chose Cardstock. But when I select Cardstock as the type in the driver when printing, it will not allow me to select black ink only. I want to print black only because the shipping labels come out a little bit fuzzy, with color fringes when printed in color.
I'm not worried about ink usage. I'm an Instant Ink subscriber. I need the labels to be crisp, and printed full color they aren't crisp.
What's the deal here? Why can't I select black only?

Hello @clough42 and welcome to the HP Forums!
I'm sorry to hear that you've had issues printing in black ink only on anything other than plain paper, but I will certainly see what I can do to help out
I'd recommend that you download and run the HP Print and Scan Doctor. If it fails on anything please return and let me know what happened and where it failed and we will go from there.
If it passes everything and it appears there are no issues found, I'd recommend that you call our technical team for further options
Hope this helps!!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

HP officejet Pro 8000 Can't print when color cart is empty enven when printing in grey scale

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Bob

Hello Bobmcclammy,
I can understand the frustration when the printer, in your case the Officejet Pro 8000, stops and tells you to change inks you are not even using. I too have fought with this in the past. Unfortunately, there is no "work around" for such an issue, at least that I have been able to find.
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What I have done in order to get the most out of the printer ink is, set the printer in a black only grey scale mode. This needs to be set in the printing preferences in the print driver installed on the computer.
The inks will still need to be replaced, but it should help for the future.
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

OJ Pro 8500: I can't print legal size or make copies of legal size documents

I have not found a combination of settings which will result in a legal size print out or copy.
Any help?

Okay, first of all, you need to have legal size paper in the main tray. If you haven't done this, the front white tray part pulls out further to facilitate legal size paper in the input tray.
For copying legal size to legal size paper, follow these instructions:
You can set the paper size on the device. The paper size you select should match
what is loaded in your input tray.
*To set the paper size from the device control panel (color display)
1. Touch COPY and then select Copy Paper Size.
2. Select the appropriate paper size.
3. Press START COPY Black or START COPY Color.
*To set the paper size from the device control panel (two-line display)
1. In the Copy area, press COPY repeatedly until Copy Paper Size appears.
2. Press the right arrow, , until the appropriate paper size appears, and then press OK.
3. Press START COPY Black or START COPY Color.
For printing from Windows, use these instructions:
*Change settings from an application for current jobs (Windows)
To change the settings
1. Open the document that you want to print.
2. On the File menu, click Print, and then click Setup, Properties, or Preferences.
(Specific options may vary depending on the application that you are using.)
3. Select the appropriate printing shortcut,y and then click OK, Print, or a similar
command.
*Change default settings for all future jobs (Windows)
To change the settings
1. Click Start, point to Settings, and then click Printers or Printers and Faxes.
     - Or -
    Click Start, click Control Panel, and then double-click Printers.
    NOTE: If prompted, enter your administrator password.
2. Right-click the printer icon, and then click Properties, General Tab, or Printing
Preferences.
3. Change the settings that you want, and then click OK.
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

Photoshop can't print legal-size image to legal-size paper

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The problem persists. This has gone on for months, but now I've updated to OSX 10.9.1 and the latest Brother printer drivers. I still get legal sheets bearing letter-sized information. So far, the only answer anyone has had is to check every possible place where the paper size is defined. Right. How many of those are there? 2? 3? 4? See attached screen grab: I don't know what it's doing there, but the black patch at the bottom of the image corresponds to the cutoff area on the print. It shows up when I check the box "Print selected area". Otherwise, all the sizes and labels i can find are legal-paper sizes and labels. So how do I get rid of the black box? Note that, below, the "Print selected area" box is unchecked

OfficeJet Pro L7590 - wireless printer issue

Hi,
I have a 2008 OfficeJet Pro L7590 printer. I'm just now trying to get my printer to print wirelessly and I'm having multiple issues. I lost the disk for installation, but downloaded the installation via hp.com/support
After installing it, I tried to connect it wireslessly. On the final step, it says "
Unable to communicate with your printer. Not all diagnostic tests could be performed. Check cable connections and then retry."
I've checked all my cords and everything and they are plugged in correctly! BUT here's the thing. When I go to my start menu, and click control pannel → network and then click on a tab, such as "Network and Sharing Center, Connect to a Netowk, or set up a connection or nework. The window absolutely freezes and I'm not able to click on it at all. Also, I don't see a wireless conection icon on the bottom bar, right corner. (not sure what that's called) All i see are two computer screens and a red X ontop of them (icon)
I really need to connect my printer wirelessly, so I can use my phone, ipads and ipod touches! Please help. I've spent so many hours trying to figure this out!
HP doesn't offer me anymore help because it's out of warrenty

Hello iAliciaa.
I understand you are trying to installing your Officejet L7590 and you are receiving a message indicating "unable to communicate
with your printer". Are you connecting this printer Ethernet or wireless?
Please follow this entire HP document if you are connecting your printer using an Ethernet connection: Printer Is Not Found During Installation.
I understand completely what you are talking about, but could you verify what type of Operating System you have?
Click on this website to find out: Windows.
Look forward to hear from you.
Ashley
I worked on behalf of HP.

Unable to install Officejet Pro L7590 print driver in Windows 8.1

I have lost days of time trying to get my OfficeJet Pro L7590 to print properly and otherwise operate in a stable manner. My computer is a new Dell XPS8700 running Windows 8, upgraded to Windows 8.1 via the "Store" app after purchase. My problems started soon after the 8.1 update.
The primary problem symptom is the printing of about a half page of text fine, then the printer spits the page out and prints several more pages of mostly blank paper with random symbols around a top or side edge. This occurs regardless of the program doing the printing, i.e., MS Word, Excel, Acrobat, etc.
I have run the Printing Doctor program many times which doesn't fix anything, despite its claims to the contrary (more below).
I have been on this forum many times and tried multiple instances of uninstall/reinstall without success. The HP Installer may make it through the whole installation process but unstable performance of the printer is the outcome. Uninstalling the printer software using HP's uninstaller ALWAYS crashes before it can finish uninstalling. I get a message of "HP Installer Uninstaller has stopped working". I would attach a screenshot here but I does not seem an option in this window.
I have run multiple versions of HP's scrubber programs which also crash by level 2 with same message. I still ran L4 regardless but that crashes, too. That's the constant of every uninstallation or scrubbing effort using HP's programs: a crash without an error message given beyond the "HP Installer Uninstaller has stopped working".
I run the Printer/Scanner Doctor tool when the software was malfunctioning and it always finds a Print Spooler problem, "fixes" it but the problem remains. This posting is coming after the "Doctor" tool told me to uninstall the program. HP's uninstaller crashed, as usual, but the I was told to use Windows Add/Remove programs to finish the job. I did. I have not tried to install the program again and am becoming close to 'Refreshing' my entire Windows program, which will require reinstalling and updating Windows and every program I use - which will take days. I hope to avoid that step.
Dell's hardware analysis utility tells me everything hardware is great!
I truly believe HP's software IS THE PROBLEM and would love to figure this out. The printer has always worked great - until the Windows 8.1 update. The scanner will work fine (usually) after I reinstall the software. I used the printer before on my prior computer running Windows 7 with no trouble.
Going into today's crash info, via Event Viewer, I have this message from the error log:
Application 'C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe' (pid 3960) cannot be restarted - Application SID does not match Conductor SID..
And this error occurred just after:
Faulting application name: svchost.exe, version: 6.3.9600.16384, time stamp: 0x5215dfe3
Faulting module name: combase.dll, version: 6.3.9600.17031, time stamp: 0x53087867
Exception code: 0xc0000005
Fault offset: 0x0000000000005fc4
Faulting process id: 0x1284
Faulting application start time: 0x01cfe34585c8f1c4
Faulting application path: C:\WINDOWS\system32\svchost.exe
Faulting module path: C:\WINDOWS\SYSTEM32\combase.dll
Report Id: a118ba71-4ff5-11e4-bea6-34238711e0a0
Faulting package full name:
Faulting package-relative application ID:
There was an earlier - about 30 minutes earlier - warning saying:
The application (HP Solution Center, from vendor Hewlett-Packard) has the following problem: To function properly, HP Solution Center must be reinstalled after you upgrade Windows.
I have reinstalled it many times. I have used HP's installation & uninstallation utilities, including the Installation failure utility, none of which install the program properly, CERTAINLY not well enough that I can EVER uninstall it without a crashed uninstallation per description above...
I think I have reviewed and tried every "canned" HP quick solution, and not so quick solution, on this forum.
Comments?
Richard_L

Added Info for original posting:
Windows 8.1 64 bit OS. Dell box shipped with Windows 8 and upgraded to 8.1 via the Windows store. As stated in original post, computer is Dell XPS 8700, I7 cpu with 16 gbs of RAM.
Happy to answer any more specific questions.
Richard

HP Officejet Pro L7590 Printer - HP Solution Center does not work

I am not able to get the Solution Center suite to work because the installation has an error. I am using Windows 7 Home Premium. The printer I am installing is the HP Officejet Pro L7590.
If I go to Devices and Printers and add the printer. The driver Windows 7 driver would work, it would detect the printer and the test page and everything would be fine.
However, if I install using the software provided by HP for the L7590 it would result in an error and it would not work.
The failed driver installation is only from installing the full bundle software provided by HP, if by itself through Windows 7 it would be fine.
Because of the failed installation using HP software the HP solution center does not work.
In Devices and Printers, the printer has the yellow exclamation point requiring troubleshooting, I click on troubleshoot and no device drivers were found. In addition, I could not remove the printer. Before installing the HP software, I could successfully install the printer and there would be a green checkmark, and there would be an option to remove the printer. This leads me to believe HP has a faulty software bug that is causing the error.
I am suppose to use the HP add a printer shortcut that populated on my desktop after installing the software, the first time it would show the failure to successfully install the driver, afterwards it would not even detect my printer if it is plugged in. If I remove the usb and reinsert it, the Windows would just show the failed driver. I repeat, it failed after I install the software, it works fine without. The primary reason I want the software is to use the scanning feature.

Hello NickRT, and welcome to the HP Forums, I hope you enjoy your experience!
I see you are having software installation issues. i would like to try and assist you.
I would suggest Uninstalling the Printer Software.
Once it is uninstalled, I would suggest putting your system into clean boot mode within the Microsoft configuration. You can do so by following this document: How to perform a clean boot in Windows.
Once the computer is in clean boot mode, I would reinstalling the HP Officejet Pro Full Feature Software and Driver.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

HP Device Not Found Error when trying to print or scan wireless- HP Officejet Pro L7590

Have had HP Officejet Pro L7590 All-In-One Printer for years. Always worked fine and I had no issues printing via wireless connection. Several months ago.. Possibly after a Windows 8 update. From Windows 8 to Windows 8.1 I have not been able to use the printers wireless feature. When I try to print or scan it shows the printer as offline. Also get an error message that tells me "HP Imaging device is not found". I can still print when connected to USB. Cannot scan or use features of the HP software suite. I have tried several times to correct. Reloading the software and drivers several times, but no success. I just tried again and was able to print the test page wireless, so got all excited and thought I fixed it. Then tried to print something and got the same error message I have seen in the past. I have talked to certain supports saying that it may be a firewall setting within Windows. Any other suggestions? Thanks

Hi @rfjones002,
Welcome to the HP Support Forums! I see you are not able to print or scan wirelessly to your HP Officejet L7590 and your computer running the Windows 8.1 Operating system. You get a 'Printer offline' or 'HP Imaging device not found' errors.
I would like you to start with the steps listed below:
Hold down the Windows Logo key () on the keyboard and the 'R' to open the run box, type %temp%
Delete all files and folders from the temp folder. Choose skip if any pop ups appear saying any of the files could not be deleted
Uninstall the software again - Uninstall the Printer Software Instructions
When the uninstall has completed restart the computer
Follow these steps to reset the registry settings and options for Windows Installer.
Hold down the Windows Logo key on the keyboard and the 'R' to open the run box
In the Open box, type
msiexec /unregister
and then click OK.
Hold down the Windows Logo key on the keyboard and the 'R' to open the run box
In the Open box, type
msiexec /regserver
and then click OK
*Note: there is a space between the c and the /
If you have any difficulty with this step, please use this link to perform it another way. Restarting Windows Installer
Run Disk cleanup from Accessories\ System Tool < How to Delete files using Disk Cleanup
Download and install the latest version of Adobe flash player http://www.adobe.com/support/flashplayerflashplayer/downloads.html
Perform a clean boot > How to perform a clean boot in Windows
Download the following SP40669 File Download - if this does not download and or install please proceed to the next step.
Turn off the Real-Time Scanning and Firewalls; The image below is a McAfee example, if you have a different antivirus program and need help disabling Real-Time Scanning and Firewalls let me know.
- Image source
Now you can go ahead and download and install the software here >
HP Officejet Pro Full Feature Software and Driver
If you are unable to print a test page, please run the HP Print and Scan Doctor- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
Please let me know if this was successful! I will watch for your reply.
Thank you,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

HP OfficeJet Pro L7590 network printer

I just upgraded to v4.2.1 on my iPhone 4 and tried to use the new feature, AirPrint without success. My printer is linked using cat5 cable with my wired and wireless router and can be used with about 3-4 pcs within my family. I searched some articles and understand only a couple of HP printers can use this feature. How come Apple spend so much effort for a couple of printers of single company? I never imagined it becomes true. Did I misunderstand this feature? Thanks!

The Officejet Pro L7590 unfortunately will not be updated to support AirPrint. Check out my [FAQ|http://discussions.apple.com/thread.jspa?threadID=2658560&tstart=0] thread for some other options.
Just trying to help.
Andrew

HP Officejet Pro L7590 printer auto document feeder stopped working

HP Officejet Pro L7590 (Model: CB822A)
Mac OS X Yosemite 10.10
My automatic document feeder stopped working about a month or two ago. If I put a bunch of papers under the tray there is no beep/light to acknowledge that. So, I can't copy a bunch of papers at once.
Is there a recommended HP repair center/store in my area that can fix it? I'm in Bethesda, MD 20817.
Thanks
This question was solved.
View Solution.

Hi @rustyblue
Although HP does not have an authorizes repair facility that I can refer you to, I have located 2 helpful documents that would allow you to troubleshoot the issue yourself;
An 'Original Jam: Clear jam, and then press OK' Message Displays for HP Officejet 6100, 7100, and D ...
Automatic Document Feeder (ADF) Does Not Pick Up Paper
If the issue persists, you can take the printer to a local mom and pop shop, or maybe call HP. HP could offer you a discount on a newer model.
If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
I hope this helps.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

HP Officejet Pro L7590, can't print legal size

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