HP Officejet Pro L7780 Print,Copy,Scan,Fax

We have used the HP L7780 as a stand-alone copier (not connected to a computer or a network).
We are now ready to donate the unit, which still works well, but are concerned that its internal memory (or disk drive) may store images of copied data which is sensitive information.
How can we erase/overwrite that memory without destroying the operating system?
We want the printer/copier to be functional for the new owner.
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View Solution.

Hi TechUserOKC,
If you have only used the printer as a stand-alone copier without connecting it to a computer or network then you don't have to worry about images or data being stored in the unit. However, if you have faxed with this machine there is a chance images from faxes could be stored and saved in the internal memory. In this case you would need to restore the factory defaults on the printer.
Let us know if this helps.
If I helped you at all it would be great if you clicked the blue kudos star!
If I solved your post please mark it as solved to help others.
I'm a printer tech with HP.

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    View Solution.

    DexterM,
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    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

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    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

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    The cyan portion of the printhead may be clogged.  I would suggest running the diagnostics shown here.  If three levels of cleaning of the printheads does not resolve the issue you may need a new printhead.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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    Hey there @TM-10 
    Welcome to the Community
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    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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    Let's start here.
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    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02817031&tmp_task=solveCategory&cc=us&dlc=en&la...
    Say thanks by clicking the Kudos Thumbs Up to the right in the post.
    If my post resolved your problem, please mark it as an Accepted Solution ...
    I worked for HP but now I'm retired!

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    Hello tdhoobyar, 
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    Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
    Click "Accept as Solution" if it solved your problem, so others can find it.
    Although I am an HP employee, I am speaking for myself and not for HP.

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