Hp officejet pro X476 - fax challenge

how do I set my fax confirmation sheet to include the first part of the sent sheet?
I use a hp officejet pro X476

Hello marwal,
Welcome to the HP Support Forums!
To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Multifunction and All-in-One.
The support page for your product may be helpful in the meantime: HP Officejet Pro X476 Multifunction Printer series
I hope this helps!
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Similar Messages

Working driver for HP Officejet Pro X476-X576 MFP

Hi, Is there a working Linux (ubuntu) driver for printer HP Officejet Pro x476/576?The one linux has installed make the printer work slow (2-3 seconds between pages of one document, and between documents) Thanks in advance.

Hi Silverbobcats,
Welcome to the HP Forums.
I see that you are having an issue with installing the software and drivers for your printer.
Please click on the following link and run the HP Officejet Pro Software and Driver Removal Utility.
Once the Removal Utility has finished, reboot the computer.
Click on the following link for the HP Officejet Pro Full Feature Software and Driver.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thank you for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

HP officejet pro 8500 fax

I am getting 2 warning messages in the event log about every 6 to 8 seconds and it is affecting the PC's performance significantly. Window XP and tried hard wired and wireless setup with same result. 1st message is with event ID 4 and says "printer ... 8500 series fax is pending deletion". 2nd message immediately following has event code 3 and says " printer ... 8500 series fax was deleted". These 2 warning appear every 6 or 8 seconds. Somewhere in the event info it refers to localspl.dll but I'm not sure it is related. I tried turning the spooler off and printing directly with no effect. If I unplug and delete the printer, the warnings go away. But as soon as I plug it back in, it is found and re-installed and the warnings re-appear. One quirk: the printer is installed and shows but there is no 8500 fax showing. Nevertheless, I pretty sure I can still fax. I have not tried to uninstall ALL the HP software and re-install it yet as this appears to be a real headache.
Any other suggestions, please?

Welcome to the forums Joanda!
I saw your post about the issues you are having with scanning and would like to help!
Please let me know which model of printer you have:
HP Officejet Pro 8500A e-All-in-One Printer - A910a
HP Officejet Pro 8500A Plus e-All-in-One Printer - A910g
HP Officejet Pro 8500A Premium e-All-in-One Printer - A910n
Also let me know which operating system you are running on your computer.
Thank you!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

HP Officejet Pro 8600 fax from computer will not fax more than one page without canceling job

HP Officejet Pro 8600 MFP running on Windows 7 64 bit. I purchased this printer almost a month ago. The install was simple and straight forward with no apparent problems but when trying to fax from computer the program seems to be only able to fax one page faxes. Any multiple page faxes will show a message "spooling" for 10 to 15 seconds then it will cancel the entire fax. I have tried this in both wired and wireless modes with the same results. I have sent 30 page plus faxes from the printer without any problems, it is only the fax from computer that seems to have memory issues. Any solutions out there?

Have you tried updating the firmware on the printer?
If not, here is a link to the most recent firmware:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=bi-101905-4&cc=us&dlc=en&lc=en...
Try that and let me know if it helps to resolve your issue.
Best of luck,
Kyle
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

HP Officejet Pro 8610 fax error message

Good morning. I have two Officejet Pro 8610s. One is in my office running MS Office 7, the other is at home running Mac.
To conserve power I have both printers set to turn off in the evenings. Neither is being used as a fax machine and neither has ever had the phone cord plugged in.
On both printers I am consistently getting the error message "Telephone cord is connected. To receive faxes, the printer must be turned on. Note that the printer is scheduled to be turned off at XX:XX every (days listed). To change the schedule, use the Schedule On and Off feature in the Setup menu."
Almost everytime I go to make copies or initiate a scan from the printer I have to click "OK" for this error. The error also pops up about every 30 minutes and makes a ding. This wouldn't be annoying at all except the printer is positioned next to my left ear and I"ve been listening to it for six months.
How do I stop these messages, aside from removing the scheduled turn off and on?
Thanks in advance for the assistance.

Hello @drummer12345 ,
Welcome to the HP forum.
I understand that you are getting a fax error message form your two 8610's. I would like to help you with this issue.
I find it odd that you get this message. You mentioned that you have never set the unit up for fax.
Please take a moment and make sure that no cords are plugged into the Fax ports on the printer.
If there are none, go into the setup menu.
Once in the setup menu, select the fax setup option.
Go into the advanced fax setup option.
scroll to the bottom of the list and select restore defaults.
If that does not work try a hard reset.
With the printer powered on, unplug the power cord.
Wait at least 30 seconds.
Plug the power cord back into the printer.
If this was happening to just one printer, I would believe this to be a firmware issue.
For this to happen to both your printers, I get a feeling it could be something related to the printers environment.
Aardvark1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

HP Officejet Pro 8500A fax reports not printing

I am working with an Officejet Pro 8500A Premium. It works great except for when I need to print fax confirmation sheets or receiving faxes - then I get a message that the printer is out of paper. I do not have problems printing from the computer, a copy or scan. Only the fax function seems to throw the machine off, specifically to the issue of feeding paper from the tray. Anyone have anything they can recommend here?

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post serial numbers and case details.
If you are unfamiliar with how the Forum's private message capability works, this post has instructions.
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

HP Officejet Pro 8600 fax confirmation time and date fields has all zeros

My fax confirmation sheet for the time and date of my HP Officejet Pro 8600 prints all zeros. How do I reset the time and date for this function?

Hello rschne,
Welcome to the HP Forums.
I see that you are having an issue with the date and time being all zeros on the fax confirmation.
Is the time and date set on the front display of the printer?
Please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
Write me back when you have time and I will be happy to assist further.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

HP OFFICEJET PRO 8600 FAX phone cord

I am trying to setup the fax capability on my HP Officejet Pro 8600 all in one printer.
I have digital phone service and my phone cord runs from my internet modem.
I did the setup and the test failed due to 'Phone Cord COnnected to Correct Port on Fax: FAIL'
Test Report advises to put active phone cord in in the '1-line' port and then run the printer supplied cord in the other port ('2-ext') and connect that to the phone base. When I do this I do not get a dial tone.
If I switch the cords (put the active phone cord in '2-ext' port and HP cord in '1-line' port and to the phone base) I get a dial tone but the printer fails my fax setup test saying 'port not connect to correct port'
HELP ?

If you just need fax once in a while, and you already have a scanner to scan any document into digital form. You might want try a *free* internet fax service, like fax.com, they send your document to a fax machine, and even receiving faxes goes to your email.

Officejet Pro 8600. faxes being sent or received are being cut off.

I have a OfficeJet Pro 8600. Most (8 out of 10) faxes being sent or received are being cut off. I or they only receive half the sheet. HELP!!!

Hello bonnie753, and welcome to the HP Forums, I hope you enjoy your experience!
I see you are having fax issues. I would like to assist. Are you using the fax line that come with the printer? Are you plugged direct into a telephone wall jack or are you running into a modem? Do you have anything between the printer and the wall jack on the fax line?
I would suggest performing a power reset. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
I would also suggest changing a few settings under your fax menu on the front panel of the printer:
-Go to your setup menu
-Select Fax settings
-Set fax speed to slow
-Turn off Error Correction Mode
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

HP Officejet Pro 8600 - Faxes from Win 7 computer are cancelled

When attempting to fax from the computer (i.e. word doc) the fax is cancelled.
I have a wireless network, but the computer I am faxing from and the HP 8600 are connected to the router via RJ45 connections.
I can fax OK from the HP8600 control panel, and all other printing functions work OK from this computer and other wireless connected PC's.
I am running Windows 7 Home Premium SP1 on the computer I am trying to fax from.
I have read other forum entries that seem to indicate that only a USB connection allows faxing from the computer. Is this correct, or am I missing a driver for ethernet connected devices? Thank you.

Hey there @rich126 ,
I have been researching the issue you're having with your faxes from Microsoft Word being cancelled, when attempting to send a fax from your PC. I haven't found any concrete information stating that faxes will not work if an ethernet connection is being used, nor have I found any stating that it should work.
Could you try connecting a USB and then try faxing from your PC again and let me know what happens?
If you notice any other errors or messages please include them too and I will continue to look into this for you.
Uninstalling and reinstalling the printer may help, if you wish to give that a shot.
Enjoy the rest of your day
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Officejet Pro 8600 fax problem

I need to connect my fax to our office phone service. I must dial "9" first to get an outgoing line. How can I program the fax to do this?
Thankls.

Hello halrms,
I see you are trying to fax with a phone line that a "9" needs to be dialed to gain access to an out bound line. You should be able to find the answer to this here: Faxing with Long-Distance Access Codes, Calling Cards, or Internationally.
I didnt not have a chance to try this, but see no reason as to why it will not work.
Screen shot taken from above link.
Let me know if this worked.
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Officejet Pro & Apps

I've got an Officejet Pro X476DW. It is comnected via ethernet. Firmware is up to date. HP Software is loaded onto my PC.
When I try and install Apps from the printer, I get "Visit www.hpeprintcenter.com to learn more about Apps and manage Apps on this computer. App availability and language varies by country".
I fire up that website on my PC, log and and immediately get forced to go to the HP Connected website. This only offers "printables", that look like scheduled Apps that are pushed to the printer.
My problems -
why can't I download apps from the printer, after all it's online?eprint & apps are both switched on.
Why can't I install apps from the hpeprintcenter.com website - I'm forced onto the rather rubbish HP Connected website?
When I try and print an app, it always asks for letter paper in tray 1. In the UK we use A4 and it will not print this from tray 2 - is there any way of changing this, as there is no option to select paper size when printing from the printer?
Thanks.

Hello Dekenba,
Welcome to the HP Support Forums!
To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Multifunction and All-in-One.
The support page for your product may be helpful in the meantime: HP Officejet Pro X476 Multifunction Printer series
I hope this helps!
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

HP Officejet Pro 8600 Plus (All-in-One) - Incoming Fax but mistakenly answer phone

I have landline phone service. On this line, I have multiple phones, an answering machine, internet service via wireless Uverse setup, and the HP Officejet Pro 8600 Plus as a fax. It's also a printer/scanner - but that uses the wireless Uverse service.
The unit works as a phone, if I answer in fewer than 4 rings. The answer machine picks up after 4 rings. If a fax, the fax connects after 6 rings. (Auto answer function is turned on.) This works.
If I mistakenly answer a fax call with the phone that the HP 8600 is connected through, I can press: 1,2,3 and the fax will answer. This works.
Problem: If I mistakenly answer a fax call from one of the other phones in the house (same phone line is ringing as before - but the phone is NOT the one through which the HP 8600 is connected) - 1,2,3, does NOT work. If I rush to the HP 8600: pressing the "fax" button on the unit does not connect the fax call; nor does the HP 8600 give me the option to "Accept" the call, when the phone as been answered.
Does anyone know what buttons to push to get the fax to connect when the phone line is answered at a phone? Either at the answered phone OR if I can get to the HP 8600 when I hear the fax tone - buttons I can push on the HP 8600 to get it to respond to the fax tones coming in on the line?
Thanks to anyone who can help.

Hello Vandy73,
I see that this is your first visit with us here on the HP Forums. Let me please take a moment to say "Welcome".
I hope you enjoy your experience!
To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I see that you have some concerns when it comes to answering a fax call by accident from another phone. Pressing the 1.2.3 on the fax is the proper way to remedy the issue when you answer from the fax, however this feature will not work from another phone.
I do realize that this is an inconvenience. The only resolution would be to contact the sender of the fax and have them resend.
Thank you for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

Paper jams when being faxed on my HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g

When I go to send a fax, the paper goes in until about half way then the right side begins to wrinkle the paper and jams up. I have tried several things to fix it but no luck.

Welcome to the forums HerkDia ,
I have some suggestions for you to try for the problem you're having with your Officejet 8600 Plus jamming the paper when you fax.
Check out these guides:
Printer Paper Tears, Wrinkles, or is Damaged while Printing from the All-in-One
A 'Paper Jam' Error Displays on the HP Officejet Pro 8600 e-All-in-One Printer Series
The Automatic Document Feeder (ADF) Does Not Pick Up Paper
Update the firmware: Getting the Latest Firmware and Product Updates
Ensure the printer is plugged in directly to the wall outlet, avoiding power bars and surge protectors. This ensures the printer is receiving full power and may help greatly.
If the steps do not help any, I would lastly recommend calling HP to inquire about a replacement or trade in.
HP's contact info:
If you are calling within North America, the number is 1-800-474-6836 and if you are calling outside of the US/Canada,: click here.
Best wishes
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

OfficeJet Pro 8600 Plus e All in One fax to e-mail help

I purchased this unit yesterday for my office and I would like to have incoming faxes get sent to my computer as an e-mail. I have gone through the digital fax setup process but I am not receiving e-mails notifying me of a fax. Here are some specifics:
HP OfficeJet Pro 8600 Plus e All-in-one printer
Dell Inspiron 570 with Windows 7 64 bit OS
System is on a network but not through a server. Does anyone know how to set up the OfficeJet so it will send me e-mail notification when a fax is received? Any help is appreciated.

Hi,
You may set Fax to Email feature from the printer EWS page:
On the product control panel, touch the Right Arrow ( ), and then touch Setup . The setup menu displays.
Touch the Down Arrow ( ), and then touch Reports .
Touch Network Configuration Page . The product prints a network configuration page.
Locate the printer IP Address / URL to access the EWS:
Type the printer IP Address on you browser to access the EWS page
Click the Fax tab
Click Fax to E-mail / Network Folder under the left column
Click Start Wizard and follow the steps to enable the feature.
Select Forward the Faxes to an e-mail address and proceed.
Follow the steps and provide your email account SMTP settings, similar to those used for Outlook
NOTE: You may contact your ISP to obtain the settings of your email server.
Click Save and Test to verify any of the settings is correct.
If you use a public email server (e.g. Gmail) and cannot find the needed settings, please let me know and i will try helping you to locate the server settings.
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

Hp officejet pro X476 - fax challenge

Similar Messages

Maybe you are looking for