HP Officejet100 Mobile L411a intermittent Bluetooth printing problems with PDF files

Hello,
Our company provides computer-hosted medical devices controlled by an application running on Windows7 computers we supply. We are currently using the HP Officejet 100 as a Bluetooth printer. In some of our customer offices, we experience printing problems using the printer in Bluetooth mode (there are never problems if the printer is connected by a USB cable.)
The printing problems typically affect PDF files printed through Adobe Reader 10, and the symptom is one of the following:
Send a print job to the printer. It doesn't print and eventually the print queue shows an "Error Printing" message. If any print jobs are removed and the printer is power-cycled, the problem goes away for the time being.
2. Same as above but power-cycling does not cure the problem and nothing will print, even a test page.
In either of these cases there are no problems if a USB cable is used.
The PDF files we are trying to print are typically 5 pages with 3 of the pages having a lot of graphics and the remainder being text only.
Has anyone seen this behavior and is there anything we can do about it?
Thanks.

I don't anything about this printer, but I do know that bluetooth is really flaky with large files since it's got a crappy transfer rate, could be that the transfer is dropping and freezing the printer up. Does it have encryption turned on?

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Laptop - Asus Zenbook running Windows 7 Home Premium
Issue: Printing problems with PDF (Adobe Acrobat Reader)
Dear All,
Please help!
My printer was working absolutely perfectly until my brother in law recently needed to borrow my printer. He plugged in his laptop running Windows 8 (awful thing that is). Since he did this to print his own PDF, I cannot print mine.
Although all the text will appear on the page perfectly both in the document view and on actual printing, it appears that some of the transparent formatting stuff on a PDF - such as boxes you have to fill in and transparent areas (such as you find on glorious tax forms) are omitted completely. In fact, in their place I was getting a single black dot. Now, after uninstalling and re-installing updates for the printer, windows 7, adobe acrobat reader, etc.etc. I get squat. Just all the text laid out but none of the shading or boxes.
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Much appreciation in advance x

Hey there @Reverie!
Thanks for posting on the HP Forums!
I can see that the printer is no longer printing in the correct format after it was plugged into the Windows 8 computer! You mentioned you have run the updates and uninstalled/re-installed the printer software. Have you uninstalled and re-installed the Adobe software? Are you getting the same issue from other programs as well? Are you getting the same issues if you are logged in as a different user on the computer?
I have located the HP Update Software Utility that may be able to help. You can download an run the utility. It may be able to locate any other updates for the printer.
I would also recommend running a disk cleanup on the computer to clear any temporary files and junk files that may be causing some performance or software issues. If you do not know how to run a disk cleanup on the computer please follow this document regarding Delete files using Disk Cleanup. It is recommended to restart the computer after a disk cleanup. After the restart try the print job again!
Let me know if that helped and thanks again for posting on the HP Forums!
Cbert
I work on behalf of HP.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" at the bottom of this post to say “Thanks” for helping!

We have a mac laptop and dont have any problems with pdf files but our imac will not open them. any suggestions

we have a mac laptop and dont have any problems with pdf files but our imac will not open them. any suggestions?

Back up all data.
In the Finder, select Go ▹ Go to Folder from the menu bar, or press the key combination shift-command-G. Copy the line of text below into the box that opens, and press return:
/Library/Internet Plug-ins
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

Printing problem with .pdf

27" iMac (2012), OS X 10.9.1, Canon MF4770n laser connected by ethernet cable through AirPort Extreme, HP C4200 connected directly via USB
The Problem: I received a .pdf file via e-mail and downloaded it. It consisted of a series of forms in unknown original format. I needed to print them out, sign them and return them. I opened .pdf in Preview but when I tried to print it, I got only blank pages from the printer. The printer seemed to be operating normally in all other respects.
What I have tried:
1. Successfulloy printed material from other applications using the same computer and Canon printer.
2. Successfully printed a different .pdf file from Preview using the same computer and Canon printer.
3. Successfully printed the offending .pdf from Preview on the same computer and the HP ink jet printer.
4. Successfully printed the offending .pdf from Adobe Reader using the same computer and Canon printer.
Since I was able to print the .pdf using Adobe Reader, this problem is not critical but it is rather mysterious. Any suggestions would be appeciated.

Using ASK.Com - my favorite web browser - does not require you to download anything to use it just enter the url -
I entered the following:
Why is my HP laser printer printing slow
Below is just one of the documents - this one is HP support.
http://h20564.www2.hp.com/hpsc/doc/public/display?docId=mmr_kc-0100314
*just a heads up - whenever you have problems with a printer
1. stop the print queue on your system
2. shut the printer power off for about a minute to clear any printer memory
3. turn on the printer
4. start the print queue
*also - using ASK.com have also found answers on this site without the struggle of going through searching this site.

[Applet]Printing issue with pdf files on Xerox 4595

Greetings !!
I'm trying to print to a Xerox 4595 printer from a Windows XP station (limited account) using a Java Web Applet.
This applet generates pdf files which have to be printed.
The Xerox 4595 uses a printing queue that is detected by the Applet.
The problem is the following: usually when printing a simple local file from this computer there is a box that asks you your login to let you create a job and then print.
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How come using Linux workstations any pdf files are printed (on shared printers such HP laserjet) and under windows there is jammed characters and sheet feed instead ?

A lot can depend upon which app your are using on your tablet device, the same applies to computer programs but apps are much worse.
Which app are you using?
I would try the free Adobe Mobile Reader. This product seems to support more features than other apps.
There could even be issues with the type of tablet you are using. The Apple line may work better then Android devices since there is QA check and approval by Apple.
Another factor is the how the PDF was created.
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Problem with PDF files

Hello Experts,
I am having trouble with PDF files corrupting the folder in
which they are contained. If this sounds familiar, and you might be
able to help, please see if the following steps give you an idea of
the problem and the fix.
I want to link to PDF files from a web page. The copy,
consisting of several files, was provided by my client as Word
documents, and converted to PDF by me from within Microsoft Word.
I copied the PDF files into their own folder in my site, and
found later, after leaving, then reopening Dreamweaver, that the
folder was corrupted and unreadable. I got a message to run chkdsk.
I tried working around the folder by repeating the process
above in a new file, with the intention of ignoring the corrupted
one. The second folder also became corrupted.
I don't know if chkdsk is a Dreamweaver utility, or a Windows
utility, or if this is a Windows, Acrobat or Dreamweaver problem.
Does anyone know how to run chkdsk?
Does this sound familiar to anyone? Any ideas?
Thanks so much in advance for the urgently needed support.
Richard

chkdsk used to be a DOS utility, now Windows. Depending on
the OS you have
and whether it's Mac or PC, you can run it several ways.
If XP > Start > Help and Support, type chkdsk in the
search
Other OSs, search for chkdsk.
Jo
"RTalbott" <[email protected]> wrote in
message
news:e91rg5$hkj$[email protected]..
> Hello Experts,
>
> I am having trouble with PDF files corrupting the folder
in which they are
> contained. If this sounds familiar, and you might be
able to help, please
> see
> if the following steps give you an idea of the problem
and the fix.
>
>
> I want to link to PDF files from a web page. The copy,
consisting of
> several
> files, was provided by my client as Word documents, and
converted to PDF
> by me
> from within Microsoft Word.
>
> I copied the PDF files into their own folder in my site,
and found later,
> after leaving, then reopening Dreamweaver, that the
folder was corrupted
> and
> unreadable. I got a message to run chkdsk.
>
> I tried working around the folder by repeating the
process above in a new
> file, with the intention of ignoring the corrupted one.
The second folder
> also
> became corrupted.
>
> I don't know if chkdsk is a Dreamweaver utility, or a
Windows utility, or
> if
> this is a Windows, Acrobat or Dreamweaver problem. Does
anyone know how
> to run
> chkdsk?
>
> Does this sound familiar to anyone? Any ideas?
>
> Thanks so much in advance for the urgently needed
support.
>
> Richard
>

C6150 Photosmart Print problem with photo files only

Operating system : Microsoft Windows Vista Ultimate 32
Connected to your PC : Wireless Network
Problem description : Attempting to print photos with Adobe Photoshop or MS Office Picture Manager fails. The job appears in the print queue, the size gets to 48 bytes but no further. Attempting to delete the job from the print queue also fails. The Status changes from Printing to Deleting but it fails to delete until the PC is restarted.
I have experienced this problem occasionally over the past several months but lately it appears to be permanent. I believe the problem is with the Windows Vista software because all other files (e.g. MS Word, Adobe PDF, MS IE, emails, etc.) all print normally without any problem. Also, the fact that the job in the print queue acknowledges the Delete command but fails to execute it arouses suspicion.
So, although this is probably not an HP problem, maybe someone reading this might have some knowledge of how I can resolve it and be able to print my photos once more. Any advice will be greatly appreciated.
I would describe my skill level as Intermediate

Dear 8lives
Thank you for your suggestions. I ran the "sfc/scannow" ploy. When it finished it said the Windows resource protection found corrupt files but was unable to fix some of them. Details are included in the CBS Log. It gave a path to the CBS log, but when I tried to follow it it came back "Access is denied". Ain't Window wonderful! It has been around all these years, made all that money, but still becomes corrupt no matter how much you spend on anti-virus software and maintenance routines, and then it denies access to what is corrupted, and cannot be uncorrupted without spending money to get the problem fixed. If computers were not so darned essential I wouldn't have one. Next one won't be a Windows PC!
No, I haven't tried re-installing anything because I believe the only thing that might solve my problem is to reinstall Windows. As an Intermediate, that is too scary. I will carry on as best I can, finding fewer and fewer of the resources I paid for usable, until I give up and bite the bullet and see if life is any better if I purchase an iMac. Fingers crossed!
Gerrry

Printer Problem with PDF in Preview

After deinstalling virus barrier x5 of intgo with the deinstalling programme there are pdfs which are printed wrong from preview (Vorschau).
the letters look like Scelets and some of them have shaddows.(it is difficult to discribe, i should send some scans of printed documents). the font could be "Frutiger" but i am not sure. it is activated but pdf should deliver fonts with them , no?
yesterday it printed well, other pdfs are still printing well. is it a problem of preference items or a problem of fonts or what else?
Hardware-Overview:
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HP Photosmart C4680
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  Printserver: Lokal
  Treiberversion: 2.1.2
  Standard: Ja
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I got an tip of a friend: It was Bug in Mac OS 10.6.7. Here the to resolve the problem for all they want not wait the bugfix of apple (on your own risk, but it helped me):
http://www.apfelnews.eu/2011/04/21/losung-fur-schriften-und-pdf-problem-bei-mac- os-x-10-6-7/

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Printing problem with PDF graphs from preview

Whenever I print PDF files from preview or from safari, some graphs print incorrectly, although they are displayed correctly on the screen. This only happens with black and white figures and either a negative image with the black and white are reversed is printed or the background of the graphic just prints as a black box. Colour elements are unaffected. This doesn't happen when printing the same files using Adobe Reader or Adobe Professional. Any suggestions for tweaking this, or am I going to have to start using the Adobe plugins instead?

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What I want to do is process all the PDF files (grading keys) so that they will fit nicely on the 8.5x11, without the user having to do a bunch a stuff resizing, etc.
I have included links to two PDF files below. The first comes up fine in the Adobe Reader and the sond does not. Can anyone help me with this perplexing issue? Thanks.
www.goodnewsjail.org/good.pdf (Formatted correctly)
www.goodnewsjail.org/toosmall.pdf (Comes up looking scrunched on the page)
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Both of your documents have the same size: 279.4mm x 215.9mm. The difference is that the 'good.pdf' has its content evenly distributed over the available size, the other one has its content minimized in the center, with a large white space around it (in Adobe Acrobat).
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Problem with PDF files opening up in code on IMac OS 10.6.6

Just bought a new IMac three weeks ago (my first Apple Computer after years of using a PC). I've been using their TextEdit program to create simple documents, and routinely save the documents as PDF's to make it easier to share with clients. Everything has worked fine until three days ago - now whenever I open a PDF file it shows up in code. This is happening to documents I created several weeks ago, it is happening to new documents I am creating, and it is happening to PDF files clients are sending to me. (For instance, today I received a PDF file attached to an email from a client - if I hit "quick look" I can view the document with no problem, but if I hit save, or double click the document in order to print, the document shows up in code (and prints in code). Eek! I just spent over an hour with Apple support trying to figure out a solution, but they ended up just as baffled as me, and directed me to call Adobe. Hoping someone can help me figure out what I need to do to resolve this. Thank you!

Thank you George for your response to my plea for help. Late yesterday I was able to get in touch with a friend familiar with Mac and PC and she figured out my main problem was trying to use TextEdit as a primary document program. (She also had me try to open some PDF files with preview, but they still came up as code.) She quickly realized I would be able to open these files in my documents file - I was trying to open them up in the TextEdit program. Anyway, the main thing I'm realizing is I need to get Microsoft Office to avoid these challenges in the future. As you can tell, I'm not up to speed on computer stuff, but my friend said the Apple support guy should have realized right away that using TextEdit the way I was attempting to use it was my real problem, not an issue with Adobe Reader.
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What version of Reader are they running on the server?
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I don't how things got changed, but I have resolved this issue on my computer. After Googling and searching in other forums, etc., here's what I did. I had Reader open. Closed it and relaunched. When it opened I got a message that Adobe Reader was not configured as an "internet helper" and asked if I wanted to repair this. I said yes. Then...since I ticked and unticked various other preferences trying to resolve this, I had to go back to Safari prefs and make sure that Open Safe Files was turned on. I think I quit Safari and restarted. Then it worked!!! Clicked the PDF link and it downloaded as a PDF into my downloads folder. All is back to normal.
Diane Wordsmith
Message was edited by: Diane Wordsmith

HP Officejet100 Mobile L411a intermittent Bluetooth printing problems with PDF files

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