HP OfficeJet8500 - Won't print.... HP can't help me

I have a HP OfficeJet 8500 Premiere. I'm trying to use it wirelessly.   It worked fine for about 2 weeks.  Now I cannot get it to print or if I can it only prints a half of a page.  I've been on the phone with tech support 4 different times and they changed something different things.  After dealing with tech support, it prints for about 2 days and then we're back to square one.  They've changed the IP address, checked firewalls, and I even got a guarantee from a supervisor that I would not have any more problems, but he was wrong.  I'm lost and need some help.  This is costing me too much time and I'm losing money dealing with this issue.  I've tried to do a hard reset on the printer by holding # & 9 and that didn't work either.  I use comcast as an internet provider with a linksys router.  Operating system is windows 7 on a new HP laptop.  I've read some of the other posts and tried what they said but nothing is working.  Any help will be greatly appreciated.
Thanks!

Would you be willing to talk to me on the phone?  We are very interested in solving these OfficeJet 6500 and 8500 problems and your situation looks like a classic one.
Please send me a Private Message with your email or phone number.
Thanks.
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