HP OffiectJet Pro 8600 can't fax from PC.

My PC is Windows 7 64-bit,
and I had install the "HP Officejet Pro Basic Print and Scan Driver",
I can see the two print device "HP Officejet Pro 8600" and "Fax - HP Officejet Pro 8600",
the print function is working well.
But when I want to fax from my PC.
I select the "Fax - HP Officejet Pro 8600" to print, but the fax dialog not display,
I only can see the print job is in the queue and waiting.
Am I missing something?
Please help, Thanks.

Hi I hope you are doing well and welcome to the HP forums
Try this utility Go here
Let me now the if it shows any errors i will do my best to help you getting it to work propertly.
Hope this helps;
RobertoR
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My HP Officejet Pro 8600 can't print from my MacBook Air

Hi,
My HP Officejet Pro 8600 can't print from my MacBook Air. It keeps on showing "The printer is not connected", but the screen on the printer shows connected. I often reset the printer 'EVERY TIME" I want to use it. I also tried to turn off my laptop and printer several times before printing. If I'm lucky enough, it will work maybe for one or two prints. If no luck then I'll have to reset everything again. Sometimes I reset the printer, the printer will not show on my selection.
This question was solved.
View Solution.

Hello boojoo1tw,
Welcome to the HP Forums!
I understand you're unable to print most times with your Officejet 8600. How is this printer connected? Wireless or USB? What is your operating system on your Mac computer? Click here to find out.
If your printer is wireless, then I would recommend assigning a "Static IP Address" by following this HP document on Printer Does Not Maintain Wireless Connection.
Please post your results, as I will be looking forward to hearing from you.
I worked on behalf of HP.

How do i get the hp officejet pro 8600 premium to print from my ipad2 using airprint?

how do i get the hp officejet pro 8600 premium to print from my ipad2 using airprint? The iPad does not see the printer.

Hi RiverBirch,
What brand and model is your router?
First, connect your printer to your router.
1. From printer front panel, press Wireless>Wireless Settings>Wireless Setup Wizard and follow the onscreen instructions to successfully connect your printer with an IP address.
Secondly, connect your iPad to the same router.
1. Connect your iPad to the Internet and download the free HP ePrint Home & Biz app from the apps store.
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3. Use the new HP Home & Biz app to print and scan photos or docs from your iPad!
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How do I set up the fax program so I can send faxes from my mac

How do I set up the fax program so I can send faxes from my mac

Do you have a fax machine or fax modem? If not, then you cannot fax over telephone lines, but you can subscribe to one of many eFax services.

Can I FAX from a Wireless hp6700 printer

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Sudhir

Hi,
You need a phone cord as mentioned in its manual:
Test fax setup
You can test your fax setup to check the status of the printer and to make sure it is set up correctly for faxing. Perform this test after you have completed setting up the printer for faxing. The test does the following:
• Tests the fax hardware
• Verifies the correct type of phone cord is connected to the printer
• Checks that the phone cord is plugged into the correct port
• Checks for a dial tone
• Checks for an active phone line
• Tests the status of your phone line connection
The printer prints a report with the results of the test. If the test fails, review the report for information on how to fix the problem and rerun the test.
Regards.
BH
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Can't fax from 8600 printer

Recently changed to VOIP and printer no longer faxes. Have to scan and attach everything.

Hello @Lowellavery,
Welcome to the HP Support Forums!
I understand that since switching to a VOIP phone line you have not been able to fax with your HP Officejet Pro 8600 e-All-in-One Printer. I would like to offer assistance today with resolving this issue.
Now, just so you are aware, faxing is old analog technology. Nowadays phone companies use digital lines. Digital lines are OK to use, but there is a lot more static noise and interference on those lines that cause fax communication issues. Also, the transmission rates on digital lines is much faster than analog. The faster transmission speeds can cause fax packets to be lost. This loss in fax packets will also result in fax communication issues. While the fax machines are designed for use with traditional analog phone services, there are settings that we can adjust on your fax machine to eliminate as much interference on your VOIP line as possible. Please follow the steps below to adjust the fax settings.
Step 1: Turn OFF Error Correction Mode:
On the printer control panel, touch the Right Arrow ().
Touch Setup ().
Touch Fax Setup, and then touch Advanced Fax Setup.
Touch the Down Arrow (), touch Error Correction Mode, and then touch OFF.
Touch the Home icon () to return to the main menu.
Step 2: Slow down the Fax Speed:
On the printer control panel, touch the Right Arrow ().
Touch Setup ().
Touch Fax Setup, and then touch Advanced Fax Setup.
Touch the Down Arrow (), touch Fax Speed, and then touch Slow.
Touch the Home icon () to return to the main menu.
Once these two settings have been adjusted, please try faxing again. Should faxing still fail, please make sure that you're using the 2-wire fax cable that came with your printer.
Once you have the correct fax cable, plug the cable into the rear of your printer in line-1. Plug the other end of the cable directly into the modem that was provided for your VOIP services.
Once the cable is connected please run the Fax Test.
Load U.S. Letter or A4-sized plain white paper into the tray.
On the printer control panel, touch the Right Arrow ().
Touch Setup ().
Touch Tools, and then touch Run Fax Test. The printer displays the status of the test, and then prints a report.
Review the report. Please check the report for any 'Fails'
- Source
Please respond to this post with the result of your troubleshooting. Best of luck!
X-23
I work on behalf of HP
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Officejet Pro 8600 - Can't remove canceled job from print queue

Hi there
I canceled a print job from the print queue, but it refuses to budge! Everytime I try to remove it, I get this message:
I can print other documents, but it's very irritating having this here all the time (and a big red blob on my dock icon announcing a phantom print job).
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Cheers!

Try downloading and running the HP Print and Scan doctor. This software is able to remove phantom print jobs for you automatically. The program can be downloaded from here.
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Hi,
You can see the fax log via the HP software as following:
From the desktop, click the HP Officejet Pro 8600 icon.
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Although I am an HP employee, I am speaking for myself and not for HP.
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Officejet Pro 8600 Plus wont print from Mac 10.5.8

Hello,
I just purchased the Officejet Pro 8600 Plus and I'm running it wired through my router. I'm able to print with my PC, my IPad and my phone but I cant print with my mac running OS 10.5.8.
When I try to print it puts the document in the print que and says "printing" but nothing happens at the printer. I can scan to my mac from the printer and everything seems to indicate that the printer is connected.
I have downloaded the latest HP driver for Mac 10.5. Also i have reset the printer (holding down the option key while deleting the printer from the system preferences) several times and re-added the printer. Still nothing.
Any ideas?
Greg

Reset the printing system:
- Go to System Preferences > Print & Scan
- Option click the '+' sign and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add a printer. Select the Defualt tab on the top of the window. Look for the printer, select it and then next to the "Use" pulldown, select the printer model (not AirPrint). Wait until the "Add" button becomes available. Click it.
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I am employed by HP

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Hi - I just purchased an officejet pro 8600 so that I can print from my iPad or iPhone. It has the 2 sided printing but I want to know if there is a way to turn of the 2 sided printing from these devices. Right now when I print it automatically defaults to the 2-sided printing but I would prefer 1 side printing only. Any help would be very much appreciated.
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Hi,
Plesae read #5 of the following link:
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Please e-mail me at {Personal Information Removed} my old e-mail no longer works.
I am set up with eFax and ePrint, but I cannot fax from my Photosmart 7510. What do I do?

Hello again thelids,
Please for your privacy, do not post any iformation that can identify you, such as email addresses, or phone numbers. Now if you will go here and follow the steps under "Send a fax" it will tell you how to send a fax via eFax. Honestly it is pretty much the same as sending a fax the traditonal way. Just touch eFax, dial the number, put want you want to fax on the glass, or through the feeder no top, and start the fax. If you need anymore help, let me know.
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Officejet Pro 8600 cannot receive fax

Our fax machine has recently stopped receiving faxes. We can send them fine. The fax test results say everything is working. if you call that fax from a phone line it just rings on the phone, but does not pick up. Meanwhile the fax machine does not ring or show any sign that it is receiving a call.

It is set to auto answer? There should be a little light indicating it's on "auto answer". If "auto answer" is turned off, you have to manually answer the fax when you pick up the phone and here a fax tone.
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Can't fax from computer

My new Officejet 5740, purchased 11/15/14, worked fine until February 2015 – no problems with any of its functions, including faxes.
That was about the time I switched from a wireless connection to a USB connection, and since then outgoing faxes cannot be sent from the computer, although they can be sent from the printer using the LED screen. There is no problem with incoming faxes.
Sending from the printer with the LED screen is an error-prone nuisance compared to the convenience of using the computer. Protracted discussions with HP Tech Support have been no help. The Techs seem to think I should just give up and use the LED screen on the printer.
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Is it possible that my changeover in type of connection from wireless to USB has caused the problem? Do I perhaps need a different driver? If so, where do I go to download one, and what do I ask for? Thank you.
This question was solved.
View Solution.

Thanks very much for the detailed instructions for fixing my outgoing fax problem. Because the instructions involved a number of steps, I hesitated to launch into them until I had the necessary time to go through them carefully. I was about to do so tonight, but before starting I tried once more to send a fax from my computer.
And what do you know, it worked perfectly, just as it had before this problem appeared a couple weeks ago! Somehow it fixed itself during the last 7 days -- possibly as a result of one of the periodic software updates that occur automatically(?) Whatever... I'm just glad it's fixed. I'll keep your instructions for future use if needed. Thanks again.

How can I fax from Adobe Reader?

I've created my pdf document.
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Hi michaelips,
You can fax from Adobe Reader using the EchoSign service. Please see this document for instructions: Adobe Reader X * Sign PDFs.
Please let us know how it goes.
Best,
Sara

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Hello , Welcome to the HP Support Forums!
I understand that you would like to fax from your HP printer. I would like to assist you today with properly configuring and sending faxes on your machine. However, I do need to know what HP All-in-One Printer you're using? Once I know which printer you are using I will be able to guide you to a solution for this fax issue. I look forward to hearing from you!

HP OffiectJet Pro 8600 can't fax from PC.

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