Hp offiejet 4215 all-in-one; stuck in paperjam mode, looking for reset how to?

  printer jammed and went into paper jam mode. i had it serviced for operation- it copies fine but won't fall out of paper jam property to print from computer.
  is there a reset?

Hello bearmind,
Welcome to the HP Forums.
I see that you are having an issue with a "Paper Jam " error .
I do have a few steps that we can run through to troubleshoot this issue.
First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
I have also located a document that deals with a 'Paper Jam' Message Displays on the All-in-One.
Please feel free to write me back with any other questions or concerns.
Cheers,   
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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