Hp oficejet printer ink cartridge 564xl comb pack

when i replace the 564xl comb pack can I just replace the black cartridge only?

Hi @mpcannon,
Welcome to the HP Forums!
I noticed that you are wondering if you can just replace the black cartridge only with your HP Officejet 4620. I am happy to answer this for you!
I would recommend to read through page 214 of your printer's user guide. Which I believe will have your answer.
I would also suggest reading this article, Ink Usage in Inkjet Printers.
Hope this answers your question, and have a great day!
RnRMusicMan
I work on behalf of HP
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Similar Messages

  • Defective black ink cartridges 564XL

    I have purchased 2 new HP ink cartridges - 564XL for my printer. Neither worked. I followed the instructions online for how to mak them work, but to no avail. I would like a refund for these 2 cartridges. I would like to know where I could get cartridges that work! This is very maddening.

    Hi,
    What is your printer ? HP 546XL supports the following printers:
    Supported Printers:
    Photosmart B109a, B110a, B111a, B209a, B210a, B8550, B8553, B8558, C309a, C310a, C410a, C510a, C5324, C5370, C5373, C5380, C6375, C5388, C5390, C5393, C5460, C6300, C6324, C6375, C6380, D5460, D5463, D5468, D7560, 5510, 6510, 7510, 7520 Deskjet 3070a, Deskjet 3520, Officejet 4610, Officejet 4620, Deskjet 3070A, Deskjet 3520, Deskjet 5520, Photosmart B109A,Photosmart B110A,Photosmart B111A,Photosmart B209A,Photosmart B210, Photosmart PRO B8550,Photosmart Pro B8553,Photosmart Pro B8558,Photosmart C309A,Photosmart C310A, Photosmart C410A,Photosmart C5324,Photosmart C5370, Photosmart C5373,Photosmart C5380,Photosmart C8383,Photosmart C5388, Photosmart C5390, Photosmart C5393, Photosmart C5460, Photosmart C6300, Photosmart C6324, Photosmart C6375, Photosmart C6380, Photosmart D5460, Photosmart D5463, Photosmart D5468,Photosmart 5510, Photosmart6510,Photosmart D7560, Photosmart 7510, Photosmart 5520, Officejet 4610, Officejet 4620, Photosmart
    Regards.
    BH
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  • Ink cartridge 564xl not working on Photosmart 6510 B211a

    When i check the HP Printer assistant for which ink cartridges to buy it says 564, and on the printer it says 364. So as I only saw the information in the program, i bought a bunch of 564xl cartridges that dont seem to be recognised by my printer! As SOON as I poot it in the printer it says: Incompatible Print cartridge(s). I've tried resetting the printer, switching it off completely with or without the cartridges, aligning the printer, cleaned the printer head (through the printer options). When the new 564 cartridges are inside the printer I can't do anything, there is no way to get past the warning! When I insert my depleted 364xl cartridges in, the printer works fine. I've looked for updates and even for firmware updates and have found nothing. 
    Firmware version: ESP1CN1244AR
    Software version: 028.000.1315.000
    Printer driver version: 09.84.00.1173
    Although it shouldn't matter, I'll mention that I am using Windows 7 (64x)
    Please help, I just wasted a bunch of money on these cartridges!!!

    What country are you in?  What country was the printer purchased in?  The cartridges for your printer are regionalized, there are four different regions worldwide.  If your printer was purchased in one region and you moved to a new region you will need to  Contact HP to request a "Regionalization Reset". There should not be any charge for this, it is covered as part of the cartridge warranty. You will need to have access to your computer and printer while on the line with HP. You will also need to have a set of cartridges for the new region, once the reset is complete cartridges from the original region will no longer work.  HP's web page on the subject is here.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • Can I use Replacemen​t Printer ink cartridges for HP officejet Pro 8610

    I recently purchased an HP OfficeJet Pro 8610. I previously had an 8600. They both use the same ink cartridges. I had just installed some remanufactured 950 XL and 951 XL cartridges in the old printer and tried to use them in the new printer. Of course I got an error message that cartridges weren't HP but the printer would still work. I would like to know if I can use other remanufactured ink cartridges with the new printer or if there is some way for the printer to allow me to use other ink cartridges as the HP cartridges are way over priced for the consumers. I hope there is a person out there that is conservative like me and tries to find the best bargains on everything. Your solutions would be appreciated. I waited on HP Support Assistant for 10 minutes with a dialogue I would be connected to a technician in less than a minute. They must have been on break or some other excuse, so I thought I would try this instead. Blessings. John Richardson

    Hey @rockhoundjohn 
    Here's the thing, yes, you can refill your cartridges or use remanufactured cartridges, but you may run into problems.
    QualityLogic, one of the world's foremost quality assurance organizations, tested the performance of HP inkjet print cartridges vs. remanufactured (refilled) brands. The results: original HP inkjet print cartridges far surpassed ink refills in both print quality and reliability.
    Nearly one out of every six refilled ink cartridges tested was dead on arrival or failed prematurely
    70% of refilled cartridges had some form of reliability problem
    Count on HP original ink cartridges for consistent, worry-free printing. You may think you're saving money on remanufactured or refilled ink cartridges, but in the long run, the cost of wasted time, ink, and paper can more than make up the difference.  - Source
    Most people think, 'well of course that is what HP or an HP representative would say', but I have done some research and found that many others have too. Here is a perfect example of somebody who does not work for HP in any way and basically is a customer advocate (in my opinion) ; Should you refill your printer’s ink cartridges? HP says no (of course) By Matthew Murray
    I found the above article interesting and genuine.
    My personal recommendation is to buy the HP XL cartridges as they are more cost efficient, and be mindful in the printer you choose when buying an inkjet. The 8610 was a good choice. The expected page yield of the HP 950XL High Yield Black Original Ink Cartridge is 2300 pages. The regular size cartridge page yield is 1000, still good but the XL is by far a better value. Some of the Photosmart printers or Deskjets are great for what they are intended for, but do not have as good of a cost per page.
    HP's recommendation; Keep in mind that page yield is just one component of cost, and that factors such as quality, reliability, productivity, and efficiency affect cost as well. Products that work reliably will ultimately save you time and money. When you choose an inkjet printer, make sure you consider your individual printing needs.
    - Source
    To summarize, again, yes you can refill the cartridges. The printer is not programmed to reject them. Sometimes the cartridges will not work and of course because they are non HP, HP would not be able to do anything to help. HP cartridges have a 2 year manufacture warranty; Limited Warranty for HP Ink Cartridges and Customer-Replaceable Printheads for HP Inkjet Supplies, this may give you comfort knowing HP stand behind their product.
    Please click the Thumbs up icon below to thank me for responding.
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  • Printer Ink cartridges differentiation

    I have an HP Photosmart 7520 printer with the 5 ink cartridges; 564 photo and 564 black.   My "black ink" level is low, but my "light black ink" level is fine.  Which "black" cartridge needs to be replaced - the photo or the black? Thank you

    Hi, There are 2 black cartridges and the narrow one is now called Photo ink cartridge, the wider one called Black ink cartridge. You can check ink levels to know which one, the empty cartridge will have a ! and you have to replace it. To check ink level please simply touch the dropplet symbolon the printer control panel. Regards.

  • Photosmart C4200 Printer - Ink Cartridges

    Hi all,
    Perhaps a dumb question but I wanted to check.  I want to buy new ink cartridges for my Photosmart C4200. I have usually bought the standard 350/351 cartridges but was wondering if I can buy the 350XL & 351XL ones instead? Will they fit?
    Many thanks in advance!
    Darren

    Thanks, but I tried both of those with no success.  Amazon.com has been helpful.

  • Used Printer Ink Cartridge Program

    Greetings;
    I just purchased an HP Printer after having my Lexmark for quite a while. Lexmark has a Used Print Cartridge Return Program where they-after so many returns reward you with a free print cartridge, etc.
    So, that is an incentive to send in the returns.
    HP needs to come up with a program like that.
    I saw the rewards for using the new cartridge and there is nothing that I would ever use. So, therefore is no incentive for me to return my used cartridges.
                                                                                                  Carol2x

    For details on HP Rewards check out the link below
    http://h30434.www3.hp.com/t5/Ink-Toner-Cartridge-Printhead-Issues/HP-Rewards/m-p/2665753/highlight/t...
    For details on HP's recycling program....
    http://www.hp.com/hpinfo/globalcitizenship/environment/recycling/product-recycling.html
    Although I am an HP employee, I am speaking for myself and not for HP.
    Twitter: @Ciara_B_HP

  • HP Officejet Pro 8500 will not recognize changed ink cartridge

    Replaced with just purchased new (out-of-the-box) Cyan XL ink cartridge as prompted but still received error message to replace cartridge.  Message will not change no matter that I tried:
    a. power printer off/on several times.
    b. removed/returned all  four ink cartridges
    This question was solved.
    View Solution.

    For everyone who has this problem with the 8500 rejecting known good ink cartridges.  I finally found a solution from a third party.
    (1)  Remove the ink cartridge that the printer is rejecting.  Look inside the printer ink cartridge well and see a small rectangular plastic button midway between the ink tube and the chip reader.  This plastic sensor is causing the printer to reject the cartridge.
    (2)  Look at the ink cartridge on the mating side of the plastic button and see a small rubber bulb in the end of the ink cartridge.  The pressure in this rubber bulb is supposed to push on the plastic button in the printer. But for various reasons it does not set the sensor to “off”.
    (3)  To correct the problem, place a small piece of stiff tape over the end of the ink cartridge to cover the rubber bulb.  DO NOT cover the ink tube or the sensor chip well.  The tape should be about three inches long and ¾ inch wide.  Use stiff tape like duct tape.  Not flexible table.  The objective is for the tape to increase the pressure the rubber bulb is supposed to impart on the plastic sensor button in the printer.
    (4)  Reinsert the ink cartridge in the printer. Problem solved 98% of the time.  If not, there is something wrong with the sensor switch inside the printer and this solution will not work.
    (5)  Good Luck.  Cheers!

  • Photosmart C6280 Ink Cartridges - CB284W vs C8775WN

    I recently purchased ink cartridges for my Photosmart C6280 printer.  The new cartridges were CB284W but what came with my printer and what comes up when I search for ink for my printer is C8775WN.  Is there a difference?  When I asked the seller what the difference they said "those were starter cartridges", but didn't specify which ones they were talking about.  Please help!

    Hi,
    Although this document contains a different error message, the troubleshooting steps will guide you to hopefully satisfactory results.  This will walk you through resetting the printer.
    ink cartridge error message
    Start with step 2 then on to step 3, and then step 4.  See if this helps.
    Say Thanks by clicking the Kudos Star in the post that helped you. Please mark the post that solves your problem as Accepted Solution.
    I am employed by HP

  • Will 564XL ink cartridges work in HP6515 printer

    I would like to know it the 564XL ink cartridges all colors will work on my PHOTOSMART 6515 PRINTER.

    Hi,
    Depending on where you are. In the US, it's compatible with the following printer (you have to check the label at the back to confirm the product number).
    HP Photosmart D5400/D7500 Printer series
    HP Photosmart All-in-One Printer - B109/B110
    HP Photosmart C5380 All-in-One Printer
    HP Photosmart C6300 All-in-One Printer series
    HP Photosmart eStation All-in-One Printer - C510
    HP Photosmart Plus All-in-One Printer - B209/B210
    HP Photosmart Premium All-in-One Printer - C309/C310
    HP Photosmart Premium Fax e-All-in-One Printer - C410
    HP Photosmart B8550 and B8850 Photo Printers
    Regards.
    ps. Your printer is B211a
    BH
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    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • HP Desk Jet 1010 Printer will not recognize 61 HP Ink Cartridges

    Error Message reads:
    Ink Cartridge Problem
    At least one of the cartrideges has a problem. Click help for more information. (There is no help button.)
    If ink cartridges have been installed, check that the plastic tape covering the ink nozzeles has been removed. (They're brand new cartridges and yes the tape was removed.)
    To order a genuine HP replacement cartridge online, click buy now. (I don't want to buy a new cartridge. I just did.)
    This was a combo-pack with black and tri-color from Walmart. It's exactly the same one that was purchased before and it worked fine.
    Is one of them just a defective cartridge? Is there a way to check this? If they're not defective how do I make my computer recognize that I have cartridges installed?

    The troubleshooting steps in the document here may help resolve the cartridge error with your Deskjet 1010 printer.  See the section under "power light is blinking rapidly".  It is possible that reinstalling the cartridge or cleaning the cartridge contacts will resolve the issue.  If the steps there do not resolve the issue is is possible you have a defective cartridge.  If you still have the old cartridge you replaced I would suggest installing it in the printer just to verify the issue is with the cartridge and not the printer.  HP cartridges have a two year warranty  as described in the document here.  The cartridge is separate from the printer warranty.  You could call HP for a replacement (1-800-HPINVENt if you are in the US or Canada, elsewhere see the document here) or return the cartridges to Walmart for a replacement.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • Printer does not recognize new ink cartridges

    The printer stopped printing in black even though I did not receive a low ink indicator.  I checked the display screen and there was nothing showing in the black or photo columns.  The cyan, magenta, and yellow all have colors showing with a yellow warning triangle toward the top.  I went ahead and replaced both the black cartridge (564XL ) and the photo cartridge (564).  The display screen still does not indicate an ink level in either slot and it does not print in black. 

    Hi - First question - are you using HP cartridges or are they refills.  If they are refills, you'll want to try an genuine HP cartridge.  If you are using HP cartridges, try resetting the printer:
    Reset the printer:
    CAUTION: 
    Do NOT perform any other type of reset on the printer before the ink initialization process has been completed.
    Without turning the power off, remove the power cord from the back of the printer and from the wall socket.
    Wait 30 seconds and reconnect the power cord to the printer and to the wall socket. Turn the unit on if it is not already turned on.
    Check the printer for the error message. If the error message still displays, go to the next step.
    Hope that helps.
    Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
    I am an HP employee.

  • Unopened Ink Cartridges Past Date Printed on Package

    While cleaning out my office I found a couple of unopened  blister packs of HP #14 ink cartridges for my old Office Jet.  The date printed on the cartridges is April 2005 for the pack of Tri-Color (product C5010DN) and Feb 2007 for the Black (product C5011DN).
    Will they work as new if installed in a compatible printer, or will 'override' have to be used?

    What printer model do you have?  This page discusses which printers are affected by ink expiration.  I would expect the ink that is five years beyond the "install by" date would likely have some issues even if the printer would accept it as it has likely thickened over the years.
    Bob Headrick,  HP Expert
    I am not an employee of HP, I am a volunteer posting here on my own time.
    If your problem is solved please click the "Accept as Solution" button ------------V
    If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

  • HP6520 How can I use a new, but protected, 564 XL ink cartridge from my broken 6510 printer.

    My 6510 failed after just over one year of use.  I salvaged a brand new 564XL ink cartridge to use in my new 6520.  Message says - HP protected cartridge installed.  Replace Cartridge. 
    I have three more new cartridges from the 6510, color, that likely will have the same problem when I install them.  How can I get them to work in my 6520.

    Hi tsuribaka,
    Welcome to the HP Forums! I understand that you are trying to use the HP 564  XL ink cartridge, from your broken HP Photosmart 6510 with your new HP Photosmart 6520. I am happy to help you with this issue!
    In order to use those old cartridges, you must first use the setup cartridges that came with the new printer, in order for it to initialize. Once you put in those old cartridges the setup cartridges will become unusable. I recommended using up the setup cartridges first, then use the old cartridges that you have.
    Make sure to store the old cartridges, in an air-tight container, such as a zip-lock bag, or a Tupperware container. In a cool, dry place.
    Hope this information helps you, and thank you for posting!
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

  • HP Photosmart C6180 printer. Says the magenta ink cartridge is empty when it is new.

    I own a HP Photosmart C6180 printer.  It sat for several months so I replaced all of the ink cartridges.  It will not print because it says the magenta ink cartridge is empty.  It is brand new and i can see the ink inside of it.  I am not sure what to do.  I don't want to take it to get serviced as I live several hours from any computer or printer repair shop.  Please help!

    Hi pbeck39
    What are the ink levels like on a self test page - are they good? Are you using Win XP x64 by any chance?
    Thanks
    Ciara
    Although I am an HP employee, I am speaking for myself and not for HP.
    Twitter: @Ciara_B_HP

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