Hp omni 10 with windows 3.1 keeps freezing - touch screen ko

I have read many posts about this issue and , not being very it savvy, I just don't understand the solutions. My tablet is still under guarantee. Can I assume that I can get it fixed or replaced? I am honestly very disappointed and wish I have spent my money on something else. How can you not fix this kind of problem for you customers - surely this is a case for a recall? Help???

Hi,
You are talking about last century here. Anyway, I believe it runs Windows 8.1, not 3.1. Please use the following instructions to check and fix:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03488148
Hope this helps.
BH
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To the moderator who deleted this post, here it is my submission again with the only redactions I think could be even remotely expected:
No, I am not "having a rough day", it's only 3:00AM here in California, I had a great day yesterday, I've had plenty of sleep so far tonight, and I'm going back to bed in few minutes. I'm just fine.
As always in the forums, if you don't like an answer, you're always entitled to your money back: $0.00.
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BOILERPLATE TEXT extracted from the FAQ:
https://forums.adobe.com/thread/375816?tstart=0
Do not be abusive or aggressive in your tone.
An aggressive, demanding, accusatory or abusive sounding post will often evoke an aggressive or abusive and unhelpful reply.
Remember, you are not addressing Adobe here in the user forums. You are requesting help from volunteers users just like you who give their time free of charge. No one has any obligation to answer your questions.
[emphasis added]

Hp omni 10 with windows 3.1 keeps freezing - touch screen ko

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