Hp optical drive unable to read supported dvd's

I have a hp G62-228NR Notebook. Windows 7 64-bit. The optical drive is a hp DVD RW AD-7701H. the system Bios is F.29. the drive can no longer play DVD's or other supported DVD-RW. The message i get is "the disk in drive [F:] is not detected, or is not supported. It does play cd's however, and the drive is present and recognized under start/computer/. I've had no problems with it in the past. please help.

Hi,
First, try the automated fixit from Microsoft on the link below.
Windows 7
Check if the drive will now read these discs.
If it still doesn't work, click the Start Menu, open All Programs, open Accessories, right click the Command Prompt and select 'Run as Administrator'. In to the prompt type the following command and hit enter.
sfc /scannow ( note that there is a space between sfc and the / )
Let the process complete, then type exit and hit enter.
Next, click the Start Menu, open the Control Panel and click on Device Manager. Next click to open DVD/CD-ROM Drives. Right click the drive and select uninstall. Do not delete drivers if asked. When the device has uninstalled click on the 'Scan for Hardware Changes' icon ( usually just below Help on the toolbar ). Let windows reinstall the drive and see if it now works.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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Hi:
The first one is your Intel Wireless WiFi Link 1000:
I'm giving you the link to the latest Intel driver for it. The first driver listed is what you want.
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Four thoughts
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Optical drive will no longer recognize DVDs

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HP Pavilion dv6-3140se Entertainment Notebook PC
{Personal Information Removed}
Product Number: XS065EA
" DVD RW Drive " is not reading / writing DVD.
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Windows 7 32bit
Windows 7 64bit
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Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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Hp optical drive unable to read supported dvd's

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