HP Pavilion 15-n031se Notebook PC-HP CDDVDW SU-208CB READ CD BUT NOT READ DVD.

MY dvd rw drive read cds but not read dvds.it is happen suddenly when i am trying to read an dvd with read error.i am tried every solution recoverd pc to its factory condition but it will not help.could i need to replace this dvd rw drive or it will be fix?

Hello @ahmadhaseeb31,
Welcome to the HP Forums, I hope you enjoy your experience!
I have read your post on how your notebook is not able to read DVDs, but can read CDs, and I would be happy to assist you in this matter!
In terms of the type of DVD that can be played on your computer, is it able to read DL (Dual Layered) or SL (Single Layered) discs? Do the DVDs that you have tried on your notebook work on a separate DVD player or another computer? I would also encourage you to post which operating system you are using; and whether your operating system is 32 or 64 bit. The more information you can provide, the better!
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Please re-post with the necessary information, this way I will be able to research this further for you. I look forward to your reply!
Cheers!
MechPilot
I work on behalf of HP
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Hp Pavilion g4, Product Number B6U80A, problem is Battery showed plugged in but not charging.

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I have one major question why i ready to repair my mother board in newly system, I only want brand new System or refund my money. I have lost my hard earn money (approx 40000/-) in this process. So I only want either refund of money or newly brand system only, no any replacement.
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And about my experience of Hp product, its wrost, in both term product wise and also in term of after sales services. How they pass testing of product and brought in market a defected product. And not provided proper service. So as per my experience I never suggest to purchase any hp product as per my worst experience of hp service after sales.
Thanks!
With Regards,
Arvind Kumar Gangwar

I saw your post and forwarded it to the right people a for their review. You should hear back from someone shortly.
Be certain to watch for private messages.
This can be checked by usign the mail icon in the top-right corner next to your user name.
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Hp cddvdw su 208cb ne reconnait plus aucubn CD/DVD

Bonjour,
Le lecteur DC/DVD ne fonctionne plus. Apres avoir suivi les conseils sur le site : https://support.microsoft.com/fr-fr/kb/314060/fr -> Resolution - Methode 1.
La resolution des problemes de Microsoft concernant Materiel et Periferiques m'indique ceci :
Problemes trouves :
Multifonction Device n'a pas de pilote - Non corrige
Les modifications materielles peuvent ne pas avoir ete detectees - Detecte
La recherche de mise a jour des pilotes ne donne rien. Quand je lance HP Support Assistance du notebook ils ne sont pas proposes, et le logiciel ne detecte pas qu'il il y a une erreur sur ce peripherique. Sur le site - tous les drivers.com - le driver propose n'est pas reconnu par le notebook.
Comment et ou puis-je obtenir les pilotes de ce periferique?
J'ai essaye de les trouver sur ce site mais je ne sais pas ou chercher.
Merci de votre aide.

Hi @ashesjazz ,
Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
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Thank you for your understanding
I work for HP. However I speak only for myself, not for HP nor anyone else

(HP dv6-3230 - Win 7) cddvdw ts-l633r burns & copies a cd but not a dvd.

CDDVDW TS-L633R DVD burner has stopped copying or burning DVDs. It still plays DVDs and will copy & burn a CD. What
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I ran Microsoft Fixit and it said there was no writable media in drive. I've tried different blank DVDs (Verbatim, Sony & TDK). Neither brand worked.
Used Power to go to copy CDs with no problem.

hi tmclancy,
Take a look at this document and let me know if the troubleshooting steps within help resolve your issue.
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HP PAVILION TX2000 ENTERTAINMENT NOTEBOOK PC ISSUES!!!

LET ME GET THIS STRAIGHT.I BOUGHT A TX2000 LAPTOP A YEAR AND A HALF AGO.THE THOUGHT OF IT MADE ME HAPPY SINCE THIS LAPTOP COST MUCH AND I WAS ONE OF THE FEW WHO WAS ABLE TO BUY IT.AFTER A YEAR AND 2 MONTHS,IT SUDDENLY HANGED IN THE MIDDLE OF MY WORK AND WON'T TURN ON.CONSIDERING THAT IT IS OUT OF WARRANTY,HP DID NOT GIVE A HELL OUT OF MY QUESTIONS.SO I JUST CONSIDERED THAT MAYBE BECAUSE I OVER USED IT OR WHATEVER.BUT AFTER I READ COMPLAINTS ON THE SAME MODEL,I SUDDENLY REALIZED THAT IT IS NOT MY FAULT BUT THE FAULT OF THE COMPANY.
PROBLEM:AFTER TURNING THE MACHINE ON,FAN AND LIGHTS ARE ON BUT IT NOTHING WILL APPEAR ON SCREEN.
I TRIED PLUGGING IT TO A DIFFERENT MONITOR AND STILL NOTHING.THEN I REMEMBERED THAT NO MATTER HOW COLD THE PLACE OR ROOM WHERE I WAS USING THE MACHINE,THE HEAT OF THE LAPTOP KEEPS ON INCREASING!!!
TELL ME,IS IT THE CUSTOMER'S FAULT?I,TOGETHER WITH SOME WHO I AM SURE WILL SUPPORT ME, DEMANDS A RECALL ON THIS PRODUCT SINCE AS WE CONNECT STORIES,IT OCCURS AFTER USING IT FOR A YEAR.COINCIDENCE OR INTENTION???
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PRODUCT NAME:HP PAVILION TX2000 ENTERTAINMENT NOTEBOOK PC

I also have the tx2000 with nothing but problems. If you get the blank screen here is what you need to do:
Turn the computer off and flip it over. Blow dry through the vents on medium heat for about a minute. Keep the blowdryer moving. Wait a minute and then turn it back on. The heat from blow dryer warms up the chip and it will work again. I have to do this every once in a while with mine. And also make sure you buy a laptop cooling fan for yours. I have mine on continuously and it helps, although it still overheats on occasion.
Here is a class action lawsuit that was just settled: http://forum.notebookreview.com/hp-compaq/521913-nvidia-reaches-settlement-class-action-suit-affecti...
Unfortunately for some reason it doesn't look like the tx2000 is included. I may just take them to small claims court.
Kelly

Cddvdw ts-l633 reading cd but not dvd

after hard drive crash, installed new hard drive. Installed windows 7 home premium. HP cddvdw ts-l633n disk drive will read a cd but not a dvd rw

Optical drives fail that way. There are multiple lasers for multiple functions and one laser can go bad while the others still work. Other than changing the drive, about all you can do is try a DVD laser lens cleaner disk and see if maybe it is just dirt on the lens. If you want to install a replacement drive it is very easy and not very expensive. Post back and we can find the instructions and a good drive at a good price.

HP PAVILION DV6T-7000 NOTEBOOK

i bought a HP PAVILION DV6T-7000 NOTEBOOK and not even a year and the buttons on key board start moving and for the irony,when the warranty expired i lost the space buton,long story short went to buy one keyboar but based on hp specification part number it gives me all these choices...dont know wich is mine to order?please who can help?
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I have to replace the keyboard on my dv6t-7000 as well and to be sure of the part number I removed the keyboard and the part # on the back is 682081-001 this is for the back lit keys.

Upgrade for HP Pavilion HDX9300 CTO Notebook PC

Good morning people!
I have one HP Pavilion HDX9300 CTO Notebook PC and have some questions:
I am wanting to upgrade my HD drive for a SSD model and increase my DDR memory.
I know my memory operates at a frequency of 667 MHz but need to know if my notebook includes an upgrade to 8GB and what would be the ideal brand of memory card to do this.
I also need models of HD 480GB SSD compatible with my notebook.
Thank you all and sorry for english, I'm brazilian.

I checked out you service manual and it says the maximum amount of memory it can take is 4 GB or two 2 GB sticks.
I also went to Crucial and there memory advisor does confirm this.
http://h10032.www1.hp.com/ctg/Manual/c01279508.pdf
http://www.crucial.com/store/listparts.aspx?model=Pavilion%20HDX9300%20CTO&Cat=RAM
Crucial also gives you a bunch of different options for an SSD as well. It says that the 512 GB SSD will work, but it is expensive. Stick with a quality brand name like Crucial or Kingston. Avoid buying from e-bay.
When it comes to memory though just because the manual says the max is 4 GB does not mean that it can take more.
You can try installing two 4 GB sticks and it may work, it won't hurt the laptop to try, but there is no guarantee that it will work.
Keep in mind too that if you're running a 32 bit operating system it won't recognise a little more then 3 GB of memory anyway.

Hdmi port not working on HP Pavilion g7-2240us Notebook PC

I can't get my HDMI port on my on HP Pavilion g7-2240us Notebook PC to work... Can someone please help me? (it's windows 8)

This is ridiculous - the number of hits that come up for "Pavilion g7 HDMI not working" is astounding; yet finding a useful answer, or anything resembling a useful answer other than a document that instructs 4-yr olds on how to locate an HDMI port, is impossible.
HAS ANYONE FOUND A SOLUTION TO THIS? Or is this a rampant model-wide issue that HP would rather not acknowledge?

HP Pavilion dv6500 Entertainment Notebook PC series Operating system not found

Hello to all how are you doing guys doing today I'm having a problem and need the help from the tech world. So i have a Hp Pavilion dv6500 cto notebook. I started it up and got a black screen stating "Operating System Not Found". I couldnt get into safe mode to recover back to a safe point, i was able to get into the bios system to do a memory and Hard drive test, my memory test came back as a Pass but my Hard drive came back as a fail and stated "Replace Hard Drive".
Now i went out bought a new WD 500GB 5400rpm hard drive for the laptop, i installed it and did a Hard Drive test to make sure it was good and the test came back as a Pass. Now i had this laptop for years since 2007 and it broke just a few months ago, i just got the new hard drive yestarday and was playing doctor last night. When i got the laptop as a gift i was only given a recovery disk which did boot up and gave me the install now option and repair computer option. I chose the install now option and it was starting to install but then got this error message "Windows cannot open the required file D:\Sources\Install.wim. Make sure all files required for installation are available, and restart the installation. Error code: 0x80070002." I read that you cant install windows from a recovery disk so now im back to square one.
So current status is I got a new hard drive that pass the bios test, memory test was a pass. I have no windows disk other then the windows vista recovery disk i tried but failed to install windows. I also tried a windows 7 disk from work but the disk wouldnt boot up came back with a message stating that disk couldnt be read there may be problem with the cd dvd drive or hard drive, but when i put in the windows vista recovery disk that boot up no problem. i just cant install window with it. So Im stuck with a black screen stating no operating system is not found. Note that i havent change the boot up line up back to hard drive to see if it would boot up the new hard drive but i dought it would change anything since its a brand new hard drive with nothing on it.
If someone could help me with step by step like how to get an operating system on my new hard drive. My wife has a laptop but with no cd drive so i would need instruction to boot get it on the usb. Hope i was helpful with my problem.

You have only tried questionable disks. You could order a recovery disk from HP but I am not even sure they still have Vista recovery disks. You could also buy a Windows 7 OEM disk and try that. it will cost you a bit but will be legal. What version of Vista is it? You can also try to find a Vista install disk and use the Key Code on the bottom of the laptop if it is still legible. Here is a link to downloadable .iso files you can use to make a Vista install disk that will activate with your Key Code:
http://downloadsnfix.blogspot.com/2012/08/microsoft-windows-vista-official-iso.html

HP Pavilion tx2510us Entertainment Notebook PC

I have a HP Pavilion tx2510us Entertainment Notebook PC (original installed with Windows Vista) upgraded to Windows 7. When I power on the machine all I get is a black scrren. I can hear the fan, and see lites on but the screen stays black, I have taken all peripherals out, I have rtaken the memory out and put it back, I have treied an alternate monitor, I have tried to get into bios. I have also done a hard reset (took battery out, unconnected the ac power and held the power button down). An recommendations would be greatly appreciated.

Hello JORDANWILL822. I understand you're unable to get your notebook to properly boot.
This is definitely a hardware problem. You're unable to get a picture on the internal or external monitors. However, the notebook appears to be powering on and otherwise running. This means that it is likely that the video card is no longer functioning properly.
I would suggest checking the cable connection first. Here is a link to your notebook's Maintenance and Service Guide. This covers the disassembly of the notebook and would be invaluable for checking the connection.
If the connection is secure then you likely need to have the notebook repaired.
If the notebook isn't in warranty I suggest taking it to a local computer repair shop. This sort of problem is really best diagnosed hands-on. Many times these shops will even diagnose the issue while you're in the store.
If the notebook is in warranty or you'd like to inquire about a repair through HP I suggest contacting support. If you're in the US/Canada the number is 1-800-474-6836. If you're in another part of the world you'll need to visit HP Support Worldwide to get your region's contact information.
I will keep an eye out for your next reply. I hope you have a great day!
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Click the "Accept as Solution" button if I resolve your issue.

HP Pavilion g6-2288ca Notebook PC, Windows 8 fails to start-up.

Hi, I am having a problem with my computer, every time I try to start up my HP Pavilion g6-2288ca Notebook, I get one of two different blue screen errors. One error code says 0xc000021a and the other says 0xc0000001. I then did a start-up test and it came back as follows ;
Hard Disk Short DST : Failed.
Failure ID : 64G57S-6B974S-MFPX0K60V803
Any help with a solution is appreciated.
This question was solved.
View Solution.

Hello KVD,
Welcome to the HP Forums!
The error you indicated shows that there is a hardware issue with the primary hard disk. You can try purchasing a replacement hard disk at the HP PartSurfer if the computer isn't in warranty. If it is, you should be able to get service over HP phone support. You can utilize this website to learn how to contact HP appropriately, based on your region: Contact HP Worldwide
Please let me know if you have any other questions or concerns, and if this helped you. Thanks for choosing the HP Forums. Have a great day!
Mario
I worked on behalf of HP.

DRIVERS REQUIRED FOR WINDOWS 7 (32-BIT) - FOR HP Pavilion g6-2004tu Notebook

Hi everybody!
Today have formatted my Notebook and changed the OPERATING SYSTEM to Windows 7 (32-Bit) (Enterprise Edition)
Need basic drivers for the my HP Pavilion g6-2004tu Notebook for the following devices, currently being Yellow Highlighted by the Device Manager:
1. Ethernet Controller
2. Network Controller
3. PCI Device
4. PCI Simple Communications Controller
5. SM Bus Controller
6. Some Unknown Device
7. USB Mass Storage Device (Although it is reading the Flash Drive)
Your help is requested and reply is anxiously awaited.
Thanks in advance.
Best Regards,
Faraz
This question was solved.
View Solution.

Hello mike_farhat. I understand you're looking for drivers for your G6.
Unfortunately there are no drivers available specifically for Windows 7 32-bit. However, here is a link to the drivers for Windows 7 64-bit.
Another thing you could try is to install both the HP Software Framework and HP Support Assistant. Then you can run HP Support Assistant and the application will scan your PC and automatically download and install any drivers which are available.
I hope this helps. Have a great day!
Please click the white star under my name to give me Kudos as a way to say "Thanks!"
Click the "Accept as Solution" button if I resolve your issue.

HP Pavilion 17-e066nr Notebook Laptop Motherboard Replacement

I just replaced the motherboard on the HP Pavilion 17-e066nr notebook laptop, and during startup I get an error saying the the serial number, model number, and product number is not recognized. Is there any way to input this information? I tried to enter BIOS, but it won't let me change the info.
This question was solved.
View Solution.

Hi,
In this case you have to call HP technical support: 800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region.
http://www.hp.com/cgi-bin/hpsupport/index.pl
They will help you.
Regards.
BH
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HP Pavilion 15-n221sa Notebook PC touch pad glitching frequently

HP Pavilion 15-n221sa Notebook PC, windows 8.1, 8GB ram (7.89 usable), 64 bit os, 1.80 GHz intel core i3 processor
I got my new laptop that I bought recently (3-4 weeks, give or take) and I've noticed that my touch pad us acting up OFTEN. Sometimes it brings up the charms bar and randomly opens an option while other times it just straight up freezes. I can tell that it is the touch pad freezing and not the pc because I can still use the keyboard to do things on my laptop and I use a usb mouse that always works without fail.
I have installed quite a few things but I have done frequent full system scans using norton internet security and it has "removed" 1 virus so far. I haven't done a malware scan but I'm getting to it right now.
My question is has a spirit possessed my laptop or is my touchpad broken?
This question was solved.
View Solution.

Hi lolful64,
Welcome to the HP Community, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I will be happy to help with the TouchPad freezing. I don't think that you need to call the Ghostbusters quite yet. Is it only freezing when you try access Charms Bar or does it freeze at other times? Start by reinstalling your Synaptics TouchPad Driver.
Thank you,
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Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

HP Pavilion 15-n031se Notebook PC-HP CDDVDW SU-208CB READ CD BUT NOT READ DVD.

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