HP Pavilion 15-n221sa Notebook PC touch pad glitching frequently

HP Pavilion 15-n221sa Notebook PC, windows 8.1, 8GB ram (7.89 usable), 64 bit os, 1.80 GHz intel core i3 processor
I got my new laptop that I bought recently (3-4 weeks, give or take) and I've noticed that my touch pad us acting up OFTEN. Sometimes it brings up the charms bar and randomly opens an option while other times it just straight up freezes. I can tell that it is the touch pad freezing and not the pc because I can still use the keyboard to do things on my laptop and I use a usb mouse that always works without fail.
I have installed quite a few things but I have done frequent full system scans using norton internet security and it has "removed" 1 virus so far. I haven't done a malware scan but I'm getting to it right now.
My question is has a spirit possessed my laptop or is my touchpad broken?
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View Solution.

Hi lolful64,
Welcome to the HP Community, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I will be happy to help with the TouchPad freezing. I don't think that you need to call the Ghostbusters quite yet. Is it only freezing when you try access Charms Bar or does it freeze at other times? Start by reinstalling your Synaptics TouchPad Driver.
Thank you,
Please click “Accept as Solution ” if you feel my post solved your issue.
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Thank you,
BHK6
I work on behalf of HP

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Hello @GoderichGirl,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
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I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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http://www.ubuntu.com/desktop/get-ubuntu/download
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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Hello @CamberK,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I have read your post on how your notebook's touchpad keeps freezing, and I would be happy to assist you!
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Please re-post with the results of your troubleshooting, and I look forward to your reply!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

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+-- JDMils
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This question was solved.
View Solution.

Hi,
Synaptics is listed as the driver software for your notebook, so first of all, try downloading and installing the latest version of this on the link below.
Synaptics Driver Installer.
If this does install Ok, restart the notebook and then see if you now have the options to configure the device as shown in the document Here.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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HP Pavilion Volume Touch-Pad NOT WORKING
I have an HP Pavilion dv3t - 2000, Windows Vista computer.
The volume touchpad above the keyboard is not working properly (There is no sound coming out of the speakers or the headphone jack) , If you touch the megaphone part of the touchpad above the keyboard then it stays red, however the sound icon on the taskbar changes from mute to unmuted when you touch the red megaphone. The volume slider on the touchpad works suprisingly.
I don't know if I uninstalled something or what but I need this problem fixed!
Thanks!
This question was solved.
View Solution.

Hi,
Shut down the notebook, unplug the AC Adapter and remove the battery.
Follow the procedure detailed on Page 63 of your Maintenance & Service Guide to remove the RTC battery. Hold down the power button for 30 seconds.
Leave the notebook for 10 minutes and then re-insert the RTC battery, re-assemble and replace the cover, insert the battery, plug in the AC Adapter and start the notebook. Tap away at f10 as soon as you start the notebook to enter the bios menu. Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter. Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
If you still have no audio and the installer you downloaded previously still doesn't detect the Hardware, it would start to look like a Hardware failure, but to try and rule out any further software cause, try the following.
Follow the procedure on the link below to create a bootable Ubuntu CD and follow the steps in Part 3 to 'Try it' to see if this OS will run. The 'Try it' option runs the OS from the CD without the need to install on your HDD. If this runs Ok ( it will be slow running from a CD ) and you still have no audio output, this would tend to confirm a Hardware issue.
http://www.ubuntu.com/desktop/get-ubuntu/download
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

HP Pavilion 15-n221sa Notebook PC touch pad glitching frequently

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