HP Pavilion 15 notebook : keyboard problem

hi,
Product Name:HP Pavilion 15 notebook
Operating system: windows 8
I am having trouble with my laptop's keyboard. It started as a problem with both the Shift keys i.e. whenever I clicked on it , the keyboard typed either 'z' or 'q' or 'zx' or 'qw'. Then after doing some surfing on the net , I tried some solutions but it resulted in the disabling of keys '1', 'w', 's' and 'x' instead of Shift keys. Shift keys are working perfectly now.I also tried uninstalling the drive but when I restart, the drive automatically comes back along with the problem. Its just been seven months since i bought the laptop, its still under Warranty but it would be helpful if an easier solution came along the way.

Hi,
First do a Hard Reset and check..it has fixed similar issue many times..
Performing a Hard Reset or Forced Reset
If problem still continues then follow the instructions below:
Notebook Keyboard Troubleshooting (Windows 8)
Note:
If you have HP Support Assistant installed on the computer(The Blue Question Mark) then open it ==> Complete all pending Updates & Tuneups==> Restart and Check. It may solve your problem
Although I am an HP employee, I am speaking for myself and not for HP.
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**Click the KUDOS star on left to say Thanks**
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Although I am an HP employee, I am speaking for myself and not for HP

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Dear Customer,
Welcome and Thank you for posting your query on HP Support Forum
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Hope this helps, for any further queries reply to the post and feel free to join us again
**Click the KUDOS star on left to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
K N R K
Although I am an HP employee, I am speaking for myself and not for HP

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