HP Pavilion 15-p027ne, Audio working through headphones/earphones but not through speakers

HP Pavilion 15-p027ne:
Audio working through headphones/earphones but not through speakers.
I downgraded from windows 8.1 to Windows 7 (64-bit) and the problem is still not resolved.
Appreciate any troubleshooting tips.
Thanks.
- HP Pavilion User.

Hi there @donimuha
Welcome to the HP Support Forums! It is a great place to find the help you need, both from other users, HP experts and other support personnel.
I understand that you are getting sound from the headphones/earplugs but not from the system speakers. I am happy to assist you with this.
As the sound is working through the audio jack, I will assume for now that the audio driver is fine. Please check through the following page, which is very comprehensive. If you are still having a problem it is possibly a hardware issue with the speakers.
No Sound from the Speakers (Windows 7)
Let me know if that works for you.
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

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HP Pavilion 15-p027ne, Audio working through headphones/earphones but not through speakers

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