HP Pavilion 17-e071 mousepad not working

I just got my notebook yesterday and straight out of the box the mousepad hasn't worked. A mouse can be plugged in and work, but I'd rather have the use of my mousepad.
Things I've tried...
Turning everything possible, off then back on
Uninstalling and reinstalling drivers
Tapping twice on the mousepad
Restoring my already completely empty computer
The only thing that briefly worked was literally clicking the left and right clicks endlessly and basically just messing with the mouse pad. That let the cursor show up and I was able to use it very briefly, but then it stopped working again.
Also, this does not have a button to turn the mousepad on and off.
Any help would be appreciated.

Hi
Please try this step and check if this resolves your issue.
Go to Control panel -> TouchPad -> Check the Box enable Touchpad
Let us know how it goes!
"I work for HP."
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Regards
Manjunath

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HP Pavilion Volume Touch-Pad NOT WORKING | NO SOUND HELP

HP Pavilion Volume Touch-Pad NOT WORKING
I have an HP Pavilion dv3t - 2000, Windows Vista computer.
SOMEONE DID ALREADY HELP ME HERE WITH THIS PROBLEM BUT THEY STOPPED RESPONDING | Please check that link out!
The volume touchpad above the keyboard is not working properly (There is no sound coming out of the speakers or the headphone jack) , If you touch the megaphone part of the touchpad above the keyboard then it stays red, however the sound icon on the taskbar changes from mute to unmuted when you touch the red megaphone. The volume slider on the touchpad works suprisingly.
I don't know if I uninstalled something or what but I need this problem fixed!
Thanks!

Hi,
Shut down the notebook, unplug the AC Adapter and remove the battery.
Follow the procedure detailed on Page 63 of your Maintenance & Service Guide to remove the RTC battery. Hold down the power button for 30 seconds.
Leave the notebook for 10 minutes and then re-insert the RTC battery, re-assemble and replace the cover, insert the battery, plug in the AC Adapter and start the notebook. Tap away at f10 as soon as you start the notebook to enter the bios menu. Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter. Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
If you still have no audio and the installer you downloaded previously still doesn't detect the Hardware, it would start to look like a Hardware failure, but to try and rule out any further software cause, try the following.
Follow the procedure on the link below to create a bootable Ubuntu CD and follow the steps in Part 3 to 'Try it' to see if this OS will run. The 'Try it' option runs the OS from the CD without the need to install on your HDD. If this runs Ok ( it will be slow running from a CD ) and you still have no audio output, this would tend to confirm a Hardware issue.
http://www.ubuntu.com/desktop/get-ubuntu/download
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

HP Pavilion Volume Touch-Pad NOT WORKING | NO SOUND

HP Pavilion Volume Touch-Pad NOT WORKING
I have an HP Pavilion dv3t - 2000, Windows Vista computer.
The volume touchpad above the keyboard is not working properly (There is no sound coming out of the speakers or the headphone jack) , If you touch the megaphone part of the touchpad above the keyboard then it stays red, however the sound icon on the taskbar changes from mute to unmuted when you touch the red megaphone. The volume slider on the touchpad works suprisingly.
I don't know if I uninstalled something or what but I need this problem fixed!
Thanks!
This question was solved.
View Solution.

Hi,
Shut down the notebook, unplug the AC Adapter and remove the battery.
Follow the procedure detailed on Page 63 of your Maintenance & Service Guide to remove the RTC battery. Hold down the power button for 30 seconds.
Leave the notebook for 10 minutes and then re-insert the RTC battery, re-assemble and replace the cover, insert the battery, plug in the AC Adapter and start the notebook. Tap away at f10 as soon as you start the notebook to enter the bios menu. Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter. Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
If you still have no audio and the installer you downloaded previously still doesn't detect the Hardware, it would start to look like a Hardware failure, but to try and rule out any further software cause, try the following.
Follow the procedure on the link below to create a bootable Ubuntu CD and follow the steps in Part 3 to 'Try it' to see if this OS will run. The 'Try it' option runs the OS from the CD without the need to install on your HDD. If this runs Ok ( it will be slow running from a CD ) and you still have no audio output, this would tend to confirm a Hardware issue.
http://www.ubuntu.com/desktop/get-ubuntu/download
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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Hi
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Hi Manjunath
Can't download the drivers by clicking onto the link given by you. I get errors such as cannot find 'ftp' ..
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Also:
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Thanks
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Hi RutmerDV, and welcome to the HP Support Forums!
I see that you are having an issue with your external microphone working on your HP Pavilion DV6 notebook. To better assist you, could you please tell me the full model number or product number and what operating system is running on it. Here are some guides for How Do I Find My Model Number or Product Number? and Which Windows operating system am I running?
I am also including this document for Resolving Microphone and Line-in Problems (Windows 7) in hopes that the steps will resolve your issue.
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Thank you and have a great day!
I worked on behalf of HP.

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Hello @pxj,
I understand that your notebook's keyboard is not working, and that your alternative keyboard does not function as well. I would be happy to assist you in this matter!
Since your system's available drivers do not contain any keyboard drivers for Windows 7, I recommend obtaining a recovery disc to re-install Windows Vista on your system. This can be done by following this document on Obtaining HP Recovery Discs or an HP USB Recovery Drive.
Please re-post with the results of your troubleshooting, and I look forward to your reply!
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MechPilot
I work on behalf of HP
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Serial Number-{Private Information Removed}
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Hi
Please find the link given below for the driver & also update the Bios.
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Incase this does not resolve your issue kindly run a recovery before this kindly back up your data as it will lost.
Let us know how it goes!
"I work for HP."
****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
****Please mark Accept As Solution if it solves your problem****
Regards
Manjunath

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{Private Information Removed}
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{Private Information Removed}

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This question was solved.
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Hp pavilion dv6000 coprocesor does not working .

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This question was solved.
View Solution.

Welcome to the HP Forum!
rajurasidh wrote:
My hp pavilion dv6000 coprocesor (windows7-64 bit) does not working.i need to install it but I cant find it, can u help me abut this regerd.
Please identify your notebook with the product name (p/n). It should be on the barcoded sticker on the bottom of your notebook or in the HP Support Assistant.
What you probably need is to install the chipset drivers. You can find them at the drivers & software download section of the HP web support portal for your notebook. Install the drivers that match your installed operating system.
Kind regards,
erico
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2015 Microsoft MVP - Windows Experience Consumer

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I work on behalf of HP (But this isn't my job)
Mark my post as “Accept as Solution" if you feel my post solved your issue, so that others with the same question can find the answer.
Please give me Kudos if I wrote something that helped you.

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Hi,
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Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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Signature:
HP TouchPad - 1.2 GHz; 1 GB memory; 32 GB storage; WebOS/CyanogenMod 11(Kit Kat)
HP 10 Plus; Android-Kit Kat; 1.0 GHz Allwinner A31 ARM Cortex A7 Quad Core Processor ; 2GB RAM Memory Long: 2 GB DDR3L SDRAM (1600MHz); 16GB disable eMMC 16GB v4.51
HP Omen; i7-4710QH; 8 GB memory; 256 GB San Disk SSD; Win 8.1
HP Photosmart 7520 AIO
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HP Pavilion 17-e071 mousepad not working

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