HP Pavilion 22xi monitor

This monitor is less than 2 years old and has just started having this problem:  It will be working fine and the power light is light blue.  Then I notice the power light starts to flash yellow and after a few minutes the light goes out completely.  The monitor continues to operate for a few minutes then it just goes completely black.  No image at all.  I have to unplug it and plug it back in again and it starts to work again.  It works for a while and then goes through the same thing.  It's not like it is going on stand-by because I am still using the computer when it goes black.  I am using an HDMI cable for the connection.

Hello @slcphotos,
I understand that you are having issues with your HP Pavilion 22xi monitor going blank. I am providing you with some steps you can try below:
Step 1. Unplug the power cord from the back of the monitor and the wall
Step 2. Hold the power button down for at least one minute
Step 3. Plug the power cord back into the monitor and then into the wall outlet (not a power bar or surge protector)
Step 4. Press the Menu button on the monitor
Step 5. Navigate to the Factory Reset option and select it
Step 6. Try different cables between your computer and monitor.
If the above steps did not resolve your issue you can try the monitor on a computer or other device to see if the issue persists. Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
Dunidar
I work on behalf of HP
Find out a bit more about me by checking out my profile!
"Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

Similar Messages

  • Problems with monitor ho pavilion 22xi

    When I connect the HDMI cable between playstation3 and monitor, the monitor recognizes the source but no longer returns any remaining image in black screen. the problem is neither the cable nor the playstation because I tested it with another monitor and work. I await your response. thank you
    Italy 19:54

    Hello @Pier95,
    I understand that your HP Pavilion 22xi Monitor is detecting your PS3, but not displaying anything. I suspect an issue with the display resolution coming from your PS3. I am providing you with some steps you can try below:
    Step 1. Unplug the power cord from the back of the monitor and the wall
    Step 2. Hold the power button down for at least one minute
    Step 3. Plug the power cord back into the monitor and then into the wall outlet (not a power bar or surge protector)
    Step 4. Press the Menu button on the monitor
    Step 5. Navigate to the Factory Reset option and select it
    If the above steps did not resolve your issue you can try the monitor on a computer or other device to see if the issue persists. If it does I think it would be best if you contact HP Technical Support for repair options. If it does not however I recommend you try the PS3 Knowledge Center post Change PS3 Video Settings.
    I hope I have answered your question to your satisfaction. Thank you for posting on the HP Forums. Have a great weekend!
    Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
    Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
    Dunidar
    I work on behalf of HP
    Find out a bit more about me by checking out my profile!
    "Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

  • External HP Pavilion 23xi monitor cuts off laptop audio

    I want to use my HP Pavilion 23xi monitor as an external monitor for my laptop (Sony Vaio, Windows 7).  The laptop only has an HDMI connection, so I used an HDMI cable to connect it.  The HP monitor works fine, but when it is connected, it cuts off all audio output on the laptop.  There is no sound from the internal speaker on the laptop, or from the headphone connection. 
    If the HDMI connection automatically takes over the audio output, surely there should be at least a headphone socket on the PC?  I can't change the connection type, as the laptop only has HDMI for an external monitor.  Is there any configuration change that will fix this?
    This question was solved.
    View Solution.

    Hi,
    As you mentioned, the HDMI sound may take over sound, disable HDMI sound may help. Pleae try:
    Right click the speaker icon
    Select Playback devices
    Right click HDMI sound and disable it
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • HP Pavilion external monitor has stopped working with my Macbook Pro (Mid 2012) with OSX 10.8.3

    HP Pavilion external monitor has stopped working with my Macbook Pro (Mid 2012) with OSX 10.8.3.  When I purchased the monitor a few weeks ago it worked perfectly when computer was in clamshell mode or with lid open. Now external display has stopped working.  When I turn on display it scans for signal but does not find it and then immediately goes into sleep mode.  I am using a DVI connection with the adapter for the mini display plug.  REALLY FRUSTRATING. Any help would be extremely appreciated. 

    Hi lancekatigbak,
    If you're having issues with the display out on your MacBook Pro, you may want to take a look at the troubleshooting steps in the following article:
    Apple computers: Troubleshooting issues with video on internal or external displays
    http://support.apple.com/kb/ht1573
    Cheers,
    - Brenden

  • How to switch inputs on hp pavilion 25bw monitor

    I just purchased a new HP Pavilion 25bw monitor and have it hooked up to two inputs.  How do I switch between the two inputs?

    GordonKJ
    I am including a link to the 'How do I' section for your HP Pavilion 25bw monitor http://goo.gl/NwFrBh
    If you follow this link it will provide you with several links to how to adjust your settings to accommodate this monitor on the supported Operating Systems.
    If you have any further questions or concerns please re-post
    Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
    Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
    Dunidar
    I work on behalf of HP
    Find out a bit more about me by checking out my profile!
    "Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

  • Pavilion 23tm Monitor touch screen not working

    Hi, We bought a Pavilion 23tm Monitor today and touchscreen is not working.
    Chat to one of your tech support and he remotely access my computer and tried to get it working but failed. So he told me to go to australia website. I tried to get contact through technical support but when I get to the page to find the product it can't find the product. I've put the Product name and even the Product number but no luck.
    Can someone please help me enable the touch screen on the monitor pls. 
    I am using a laptop and connected the laptop through HDMI.  
    I have installed the cd that came with it also.

    Hello Belle07,
    Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
    I understand that you are having issues getting your new HP 23tm Monitor working and are looking for Technical Support in your area. I am providing you a link to thTechnical Support Contact Page for Australia.
    I hope I have answered your question to your satisfaction. Thank you for posting on the HP Forums. Have a great day!
    Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
    Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
    Dunidar
    I work on behalf of HP
    Find out a bit more about me by checking out my profile!
    "Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

  • Just bought HP Pavilion 23xi monitor, but no sounds. is there built in speaker?

    just bought HP Pavilion 23xi monitor, but no sounds. is there built in speaker? or any HP monitor has built in speaker?
    This question was solved.
    View Solution.

    Hi,
    The following link shows its specs:
       http://www8.hp.com/emea_africa/en/products/monitor​s/product-detail.html?oid=5328978#!tab=features
    No speaker. Please try the following nice monitor:
        http://store.hp.com/webapp/wcs/stores/servlet/us/e​n/mdp/accessories-88342--1/hp-pavilion-touch-monit​...
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • Pavilion 22bw monitor - problem with Windows 7

    Hello all, I have lately been having a problem with my HP Pavilion Slimline Windows 7 PC recognizing my HP Pavilion 22bw monitor (purchased separately from the PC). This problem was, for a while, sporadically popping up after the computer/monitor went to sleep and "reawoke", but is now basically happening every time I reboot.
    The basic problem is: The monitor display is always at a low resolution and is often weirdly offset to the right, and the desktop extends beyond the screen. The display settings under Windows (Windows 7 Home Premium,  6.1.7601 Service Pack) only recognize the monitor as "Generic Non P&P Monitor". This is new and concurrent with the problem, as I have used this monitor and its HP driver with no issues for months.
    I have tried re-installing the display drivers, fiddling with the power management settings, and plugging/unplugging the monitor, all to no avail. I tried manually setting resolution through the software and the display hardware as well.
    Any ideas? Could it be a conflict with the graphic driver (onboard Intel)?
    The strange thing is this started happening with no other computer changes, like new hardware/software, occurring, to my memory.
    Thanks much to any who might have some insight.
    tcoreyb

    Hi tcoreyb,
    What version of Win 7 (32 bit or 64 bit) and what is the product number of your Slimline PC?
    Try setting the monitor back to factory settings using the monitor's On Screen Display. If the symptom persists, then navigate to Control Panel - Device Manager - Monitors and uninstall the current monitor display driver.
    Reboot your system. If the symptom persists, try installing the HP monitor display driver and utility tools found here  if your operating system, (OS), is 64 bit or here  if your OS is 32 bit.
    If this does not correct, then try reinstalling your Slimline, factory installed, Intel graphics driver via HP's  Recovery Manager driver reinstallation instructions.
    Can you test the monitor on a different computer? That may help to isolate the problem to either the monitor or a graphics driver problem.
    Jaco
    ****I am not an HP employee****
    Please give a" Kudos" if advice received is relevant or" Accept as Solution" if your problem has been solved.
    +++++++++++++++++++++++++++++++++++++++++++++++++++++
    H8 1380t CTO, Intel i7 3820
    16 GB DDR3
    Pegatron Motherboard- IPIWB-PB (Pittsburgh), Radeon HD 7570 1GB. Win 7 Home Premium upgraded to Windows 8.1 Pro.
    Envy Phoenix 810-150se, Intel i7 4820k
    12 GB DDR3
    Pittsburgh2 Mainboard, NVIDIA GTX 645- 2GB GDDR5. Win 8.1 Pro.
    HP 560z CTO AMD Phenom II X6 1090T
    16 GB DDR3.
    Radeon HD 6570
    Win 7 Home Premium upgraded to Win 7 Pro.
    HP ENVY 17t-j000 CTO Quad Edition Notebook. I7 4702mq
    12 GB DDR3
    Nvidia Graphics
    Win 8 Pro
    Errare humanum est.

  • Hp Pavilion 23xi monitor brightness in bottom right corner is darker then the rest of the screen

    Since yesterday the brightness in the corner in the bottom right is much lower then the rest of the screen.
    How do I fix this?

    Hello @PieterVdw,
    Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
    I understand that the bottom right corner of your HP Pavilion 23xi monitor is darker than the rest of the monitor and you are seeking assistance in fixing it. I am providing you with some steps you can try below:
    Step 1. Unplug the power cord from the back of the monitor and the wall
    Step 2. Hold the power button down for at least one minute
    Step 3. Plug the power cord back into the monitor and then into the wall outlet (not a power bar or surge protector)
    Step 4. Press the Menu button on the monitor
    Step 5. Navigate to the Factory Reset option and select it
    If the above steps did not resolve your issue you can try the monitor on a computer or other device to see if the issue persists. If it does I think it would be best if you contact HP Technical Support for repair options.
    Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
    Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
    Dunidar
    I work on behalf of HP
    Find out a bit more about me by checking out my profile!
    "Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

  • HP Pavilion 25bw monitor has narcolepsy

    I have a HP Pavilion 25 bw montor that I use with a Thinkpad laptop.  I shut both down at the end of each day.  This morning the monitor won't turn on.  When I turn it on it automatically goes to sleep.

    Hello @gatesgrad,
    I understand that your HP Pavilion 25 Monitor goes to sleep when you start up your computer and you would like some assistance. I am setting out some steps for you to follow below:
    Step 1. Unplug the power cord from the back of the monitor and the wall
    Step 2. Hold the power button down for at least one minute
    Step 3. Plug the power cord back into the monitor and then into the wall outlet (not a power bar or surge protector)
    Step 4. Press the Menu button on the monitor
    Step 5. Navigate to the Factory Reset option and select it
    If the issue persists after this you can try the monitor on another computer to see if it continues. If it does it appears to be a physical issue and I think it would be best if you contact HP Technical Support for repair options.
    I would like to thank you for posting on the HP Forums. Have a great day!
    Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
    Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
    Dunidar
    I work on behalf of HP
    Find out a bit more about me by checking out my profile!
    "Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong." ~ Donald Porter

  • Pavilion 23tm monitor doesn't respond to touch

    I purchased a new HP Envy with windows 8.1.64 and a Pavilion 23tm monitor.  I have installed the drivers for the monitor but the monitor still will not respond to touch.  I went online and downloaded the drivers off the HP website just in case they were more up to date than what came with the monitor.  But it still is not working as a touchscreen like it's supposed to.  Any ideas?
    This question was solved.
    View Solution.

    Hi,
    Please try the following fix (also applied for Windows 8.1):
        http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&​lc=en&docname=c03488148
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • Banding in gradients with Pavilion 22xi

    I have been using a new Pavilion 22xi for a couple of weeks, and color settings remain problematic after much trial and error. My primary concern at this point is the significant banding in gradients. It's difficult for me to imagine that this would be considered expected performance, but thus far I have not been able to significantly reduce it.
    My display is connected via HDMI cable to a Mac Mini running OS X 10.9.1. I have explored a variety of adjustments to both native display controls and the OS X color profile. So far, banding in gradients continues. I welcome any advice as to what I might do; if there are other details I can provide, just let me know.
    Thanks.

    Looking at your PDF it's difficult to tell exactly what's happening. I've had banding problems, however, in similar situations passing Illustrator files through Photoshop to be converted to high-resolution JPEGs for a very specific printer. Essentially, the file looks fine in Illustrator and fine in Photoshop until one significantly raises the white levels. The banding which then appears is very similar to the banding which appears upon printing. Can you see the errors in your file before they're printed? Or, only after printing?
    Here's a couple thoughts... save Illustrator file as hi-res PDF. Use CS4 High-Quality Print presets. Open in Photoshop, rasterize at 300dpi in PS's opening dialog box. Flatten and save as TIFF, etc. for printing. May solve the problem.
    Another setting to experiment with which may do nothing (and may cause the sky to fall) is to check your presets for Color Settings. Try setting Conversion Options > Intent > to Perceptual. This may make some users howl as Relative Colorimetric is the default setting for many users. However, it's been said to me that Perceptual is the correct setting to avoid banding in images with large gradients.
    For more information on the differences between the two, check out: http://www.cambridgeincolour.com/tutorials/color-space-conversion.htm
    Regarding the lines around placed images, I haven't dealt with that one. You may want to open the images in Photoshop and make sure there isn't some colored trim left over from the cropping process. Provided that isn't the case, try re-placing them before saving to PDF and moving to Photoshop.
    Hope this helps.
    Cheers!

  • Touch quit working on my Pavilion 23tm monitor

    The touch on my Pavilion 23tm monitor just quit working.  What to do?

    I've had my monitor touchscreen stop working three times now, sometimes for weeks.  All technical solutions and searches for information on how to resolve lead no where.  Once the screen just started working again after a few weeks. Some background first on the setup and environment.  My monitor is powerd up 7/24 and my win/8 machine is either on or sleeping 7/24 usually. After reading in this forum that someone just turned the monitor off and on and resloved their problem, I tried it and the touchscreen was working right away. I saw so many other people's posts on their HP Pavillion 23tm touchscreen monitor not working but without resolution. Just try using the power switch on the lower right edge of the monitor.  If this resolves your problem then it is very easy ans simple to resolve.  

  • HP Pavilion 27xi Monitor: Display problem Mac Mini running Yosmite

    Image quality is very poor for Mac Mini running Yosmite connected via HDMI.
    Adjusting overscan helps scaling, but pixelation and poor image quality is not changed (very blurry)
    Using VGA/mini display route with same devices, image quality if far better showing that somehow mini conncected to HP monitor via HDMI could be improved via driver update.
    Is there a driver update for Yosmite?
    Only drivers found were for Windows:
    http://support.hp.com/us-en/product/HP-Pavilion-27​-inch-Displays/7274719/model/5304250/drivers
    Please help
    This question was solved.
    View Solution.

    Hello @adsben,
    I understand that the image quality for your HP monitor is poor when connected to your Mac Mini, and I would be happy to assist you in this matter!
    According to this document on using HP Monitors on a Mac: 
    "HP monitors are not supported in a Mac environment. However, newer Macs use graphics with VESA modes and can display to most HP LCD monitors. To do this, connect the monitor to the Mac while the Mac is off, and then turn on the MAC. The monitor should operate at 60Hz. The INF and software for the HP monitor are for Microsoft Windows and cannot be run in a standard MAC OS environment."
    I hope this helps!
    Best Regards
    MechPilot
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

  • New Pavilion - the monitor is blank - help

    Brand new pc (Pavilion p 6301sc). I followed the quick setup but the monitor is blank (minitor = HP LP2065). I tried the minitor on anorther computer and the monitor is OK. The new computer starts up, but I can´t see it. Can you help me?

    Problem solved!!!!

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