HP Pavilion 23 all in one pc: Internet says it's connected, but it won't load any webpages

My desktop isn't in the same room as the modem, but I'll see about moving it to check the cable. Thank you for looking into it.

Opus123 Saw where you posted a reply with no response.  Must have missed that but yes it has been a while since we attempted to fix your issue.  I can suggest some other methods. The first one would be to reset all your browser settings to see if that helps. If you are receiving emails then we can assume that the connection to the internet is fine.  I know Ihave an issue where my phone knocks me off the wireless hub in my house so I need to turn off the WIFI on my phone if I am doing any work. I don't know why this is the case but it seems to be fixed if I do that. Then I reset the router and I am back in business.  you could try to go hard wired versus  wirelsss if that's an issue. Could be a driver thing.   As a last resort you could do a factory reset of your system by reinstalling the OS and basically starting with a clean system. MAKE SURE TO BACKUP ALL YOUR FILES BEFORE DOING THIS SO YOU DO NOT LOSE ANY OF YOUR FILES.   Try those and get back to me. I'll be wating and watching to see if any of those options work for you.  Happy New year

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    {------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
    Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
    This is a user supported forum. I am a volunteer and I don't work for HP.
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