HP Pavilion 5 Notebook (Windows 7)

Computer screen is black with white arrow (no error message).  Passed a start up test.  I don't know the steps to recovering/restoring my computer?

Restart the computer and before Windows launches, press F11 and pick the recovery option that is best for you.   Also, a black screen might mean that you RAM chip is not securely seated. 

Similar Messages

  • HOW DO I PUT MY HP Pavilion g6 Notebook WINDOWS 8 INTO SAFE MODE

    HOW DO I PUT MY HP Pavilion g6 Notebook WINDOWS 8 INTO SAFE MODE.......I KEEP TRYING TO TAP F8   BUT IT DOES NOTHING!!!!!!!

    Hi:
    Microsoft changed the procedure for entering safe mode in W8/8.1.
    Please see this guide for the new process...
    http://www.howtogeek.com/107511/how-to-boot-into-s​afe-mode-on-windows-8-the-easy-way/

  • HP pavilion DV6 Notebook - Windows 8 DvD 6 issue

    Hi, I have a HP pavilion dv6 notebook PC.
    System ID - 1657
    Product Id - LQ395PA#AB5
    I upgraded to Win 8 and since then my DVD drive has stopped working. In Device manager I get the below error
    " Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19).
    I tried to uninstall and refresh the drive but get the same error and also tried to update the driver as well but it has also not worked. Please help on how to solve this issue. Thanks.
    This question was solved.
    View Solution.

    Hi,
    Try following the procedure under the sub-heading 'Let me fix it myself' on the link below to remove the Upper and Lower filters and see if this helps the issue.  Although Windows 8 is not mentioned, the registry keys should be the same.
    http://support.microsoft.com/kb/982116
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • HP Pavilion dv7 notebook, Windows 7: How do I disable an audio jack?

    My Pavilion dv7 notebook includes two audio jacks for headphones on its right side (my left when facing it.) Long story short, a hefty piece of an iPod headphone has dislodged and been stuck inside one of these two jacks; there's no way I'd be able to remove it without taking apart the notebook. I can still receive audio via headphones when I plug headphones into the other jack, but I can no longer receive audio from the internal speakers. 
    I'd like to diasble both headphone jacks manually when I'd like to hear the speakers --  but I can't figure out how. When I access my 'Speakers and Headphones Properties' (IDT High Definition Audio Codec, through Sounds --> Playback Devices) and attempt to disable the device, all sound is disabled. There appears to be no way to selectively disable either just the speakers or just the headphones. 
    Any ideas? 

    ...I'm still curious as to whether I can receive any assistance regarding this issue.

  • Successfully Synchronizing My Palm TX to My New Hewlett Packard Pavilion dv6663 Notebook (Windows Vista Ultimate)

    My Name is Steve, I am a psychotherapist, not a computer expert.
    I got my Palm TX to work (synchronize) after severals days of failed attempts.
    I just purchased an Hewlett Packard Pavilion Notebook a few days ago (dv6663us).  I wanted my palm pilot to synchronize with it but could not get past the 32 bit technology difference of the USB port and the 64 bit technology of Window Vista Ultimate.
    I downloaded the new Palm Desktop Beta software.  I went to the computer store and purchased a Bluetooth wireless adapter for $43.00.  Hewlett Packard makes one that looks like a USB high speed flashdrive, it is about 1 inch long and you just plug it into the USB port (HP bt450).  I plugged it in, I did not have to load software, it was automatically detected and installed.
    I went to the Control Panel; Network and Internet; Network and Sharing Center.  I clicked on the Network and Sharing Discovery button.  Then, I went to the; See Also Bluetooth Devices.  I had to make sure the palm pilot was set to detect other networks.  I had to make sure the computer was set to allow itself to be detected.  I told the computer to search for a bluetooth device.  I promted me to enter a password.  I entered one.  Automatically, the palm told me to enter the same bluetooth password.  I  also went to the hotsync icon on my Palm TX.  At the top of the page, I selected local.  I defined a bluetooth connection to my computer named STEVERIOS-PC.
    When I went to synchronize.  It worked.  I feel so clever.  It took about ten minutes for the first synchronization.  After that, the average synchronization duration was just about one minute.  I was so proud and relieved!
    For me, bluetooth makes more sense than WIFI for synchronization.  Here is why.  I keep my WIFI at home, take my laptop to work and I need to sychronize in a portable way.  The little bluetooth plug in made the most sense.  The guy at the computer store discussed his experience with synchronizing a device using WIFI and decided it was not worth the hassle.   The bluetooth was better for a mobile device and a mobile computer.
    Steve Rios (a.k.a. River Fiasco)
    Post relates to: Palm TX

    Very helpful experience - thank you for sharing.
    This is a good approach for managing HotSync in a 64-bit era.

  • HP Pavilion DV8000 Notebook

    HP Pavilion DV8000 Notebook, Windows XP, SP2:  I noticed lately on my laptop that I can be working on it and it will automatically just shut off.  My battery does not keep power very well so I have to keep plugged in all the time. I have done diagnostics on it no hardware problems show up at all.  So I am not sure what is going on.  Does anyone have any ideas of what can be wrong.  Of course this is no longer under warranty.   Any help is greatly appreciated

    >> I have to keep plugged in all the time
    Hi,
    It looks like your battery does not work well, it should tell you the machine is low on battery before shutting off. I don't know how old is your laptop but you may want to check its battery and replace if required.
    Regards,
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • HP Pavilion 17 Notebook PC (Windows 7 Ultimate x64) USB controller not working

    I am having problems with my HP Pavilion 17 Notebook PC (Windows 7 Ultimate x64) Intially Windows 8 was installed but I got windows 7ultimate for it and now I'm missing the drivers for it.
    I don't know how to fix this problem, I have tried everything. I downloaded an program called DeviceDocter and it downloaded the thing but then an error saying. Your system does not meet the miniumum requirements for this update. Update has been cancelled. (9996). It says AMD USB Controller Driver. It should work on my computer since it's Windows 7 Ultimate x64. Please help me fix my ports. Just my 2 ports on my left side of the computer isn't working. The right side of the computer port is working.

    Thanks for the help, but I found the program to fix it. After searching for hours. I stumbled upon this link and it finally worked and the unknown device was only my headset and the other one I just updated by making it search online for the software. Here is the link for other people to use to fix their usb port problems. - http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?javax.portlet.begCac...

  • When I run a diagnostic on my network connection, Itunes says that a secure connection was not found giving the following message.  Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002) Hewlett-Packard HP Pavilion dv6700 Notebook PC iTu

    Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
    Hewlett-Packard HP Pavilion dv6700 Notebook PC
    iTunes 10.2.1.1
    QuickTime 7.6.9
    FairPlay 1.11.16
    Apple Application Support 1.5
    iPod Updater Library 10.0d2
    VoiceOver Kit 1.4 (222093/222742)
    CD Driver 2.2.0.1
    CD Driver DLL 2.1.1.1
    Apple Mobile Device 3.4.0.25
    Apple Mobile Device Driver 1.55.0.0
    Bonjour 2.0.4.0 (214.3)
    Gracenote SDK 1.8.2.457
    Gracenote MusicID 1.8.2.89
    Gracenote Submit 1.8.2.123
    Gracenote DSP 1.8.2.34
    iTunes Serial Number 0025AAF8089EC380
    Current user is not an administrator.
    The current local date and time is 2011-05-15 21:05:05.
    iTunes is not running in safe mode.
    WebKit accelerated compositing is enabled.
    HDCP is not supported.
    Core Media is supported.
    Video Display Information
    Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
    Intel Corporation, Mobile Intel(R) 965 Express Chipset Family
    **** External Plug-ins Information ****
    No external plug-ins installed.
    Genius ID: dc0c6f739bfede483c8983f10e41784f
    iPodService 10.2.1.1 is currently running.
    iTunesHelper 10.2.1.1 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    **** Network Connectivity Tests ****
    Network Adapter Information
    Adapter Name:    {588EB1BD-8374-43B1-B687-C47C33764298}
    Description:    Intel(R) Wireless WiFi Link 4965AGN
    IP Address:    192.168.1.2
    Subnet Mask:    255.255.255.0
    Default Gateway:    192.168.1.1
    DHCP Enabled:    Yes
    DHCP Server:    192.168.1.1
    Lease Obtained:    Sun May 15 20:23:07 2011
    Lease Expires:    Mon May 16 20:23:07 2011
    DNS Servers:    192.168.1.1
    Adapter Name:    {1C11AE53-28A5-4AC7-BA9F-CD4109D7856C}
    Description:    Realtek RTL8101E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
    IP Address:    0.0.0.0
    Subnet Mask:    0.0.0.0
    Default Gateway:    0.0.0.0
    DHCP Enabled:    Yes
    DHCP Server:   
    Lease Obtained:    Wed Dec 31 18:00:00 1969
    Lease Expires:    Wed Dec 31 18:00:00 1969
    DNS Servers:   
    Active Connection:    LAN Connection
    Connected:    Yes
    Online:        Yes
    Using Modem:    No
    Using LAN:    Yes
    Using Proxy:    No
    SSL 3.0 Support:    Enabled
    TLS 1.0 Support:    Enabled
    Firewall Information
    Windows Firewall is on.
    iTunes is NOT enabled in Windows Firewall.
    Connection attempt to Apple web site was unsuccessful.
    The network connection timed out.
    Basic connection to the store failed.
    The network connection timed out.
    Connection attempt to Gracenote server was successful.
    The network connection timed out.
    Last successful iTunes Store access was 2011-04-30 21:01:11.

    Windows Firewall is on.
    iTunes is NOT enabled in Windows Firewall.
    We'd better check on that, kris. If you enable iTunes in your Windows firewall, does that help with your connection? See the following document for instructions:
    How to enable iTunes in the Windows XP Firewall
    EDIT: Drat ... gave you the link to the wrong document. Try this one instead for your Vista:
    How to enable iTunes in the Windows Vista and Windows 7 Firewall
    Message was edited by: b noir

  • HP Pavilion DV6 Notebook -VX070AV, Windows 7 64-bit- no sound

    HP Pavilion DV6 Notebook -VX070AV, Windows 7 64-bit.
    IDT High Definition Audio CODEC Enabled stwrt64.sys 6.10.6289.0
    Intel (R) Display Audio Enabled IntcDAud.sys 6.12.0.3047
    Speakers show sound coming from internal speakers.
    Speakers and Headphones Properties show- No Tone Control installed–how do I get it?
    I have updated, deleted, and reinstalled drivers, from HP support help, no luck.
    Please Help!
    Thanks
    CJ

    Hi,
    Please use the following instructions to check and fix:
       http://h10025.www1.hp.com/ewfrf/wc/document?docnam​e=c01912228&cc=ad&dlc=en&lc=en&jumpid=reg_r1002_us​...
    Good luck.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • Sound quick launch button doesn't work when i installed windows 8 in my hp pavilion dv3z notebook

    1. Product Name and Number
    hp pavilion dv3z notebook pc
     2. Operating System installed (if applicable)
         windows 8
      3. Any changes made to your system before the issue occurred
         installed windows 8
    when i installed windows 8 in my hp pavilion dv3z notebook pc, the quick launch button of volume is always red and the sound is mute....the driver for quick launch buttons and driver for sound is also up to date....can you please help me?
    This question was solved.
    View Solution.

    When installing the audio driver, was it installed by following the prompts or in compatibility mode as outlined here?
    Based on the Software and Drivers page for this unit, the unit was not tested and certified for Windows 8.  This means that some functionality may not be the same since the unit was not designed for Windows 8.  See this site for information and to find out if it has been tested for Windows 8.
    If the sound driver has not been installed in compatibility mode, then I recommend using the Windows 7 64bit driver found here and using the linked steps above to install it in compatibility mode. 
    Let me know what happens. 
    ↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

  • No sound after installing windows 7 on HP Pavilion dv1710us Notebook PC

    I recently helped my uncle install windows 7 on his HP Pavilion dv1710us Notebook PC
    and there was no sound after installation.. i downloaded several drivers for the realtek high definition audio driver (R2.39, 38, 37, etc)
    then i tried the original driver from the HP drivers page and installed it.
    usually when there is no sound, there would be a red X on the volume icon, but when i installed the original driver from the HP drivers page, there was no more red X.. Thinking that the sound was fixed, I tried to go on youtube and watch a video... i see the green bar moving up and down on the volume slide, but then i can't hear anything.
    So is there any realtek high definition audio driver compatible for windows 7 on the HP pavilion dv1710us?
    Is there something I have to do, like right click on the application and then change compatibility settings?
    thanks in advance.

    I got it to work with windows 7 32 bit. I just went to hp website to support and downloads section. Type in your model number, then select windows xp as the operating system. Then download the audio driver and save it to your desktop. After the file is on your desktop you need to right click on it and click properties, then go to compatability tab and tell it to install as windows xp service pack 3. Hit apply then install. Hope it works for ya, worked for me.

  • HP Pavilion 17 Notebook PC 17-e046us Windows 7 Drivers for LAN

    Hello, 
    I just bought a HP Pavilion 17 Notebook PC 17-e046us
    I've already installed Windows 7 64bit Professional (Win8 was the default)
    Several of the components were registering with erors in Device Manager. 
    I was able to dig deeper into all the drivers that HP listed as 8 only, however the fine print said that most of them were compatable with Win7. 
    I'm still missing the following hardware IDs and would really like the help getting the Windows 7 64bit Professional drivers for the following :
    PCI\VEN_10EC&DEV_8136&SUBSYS_1971103C&REV_07
    PCI\VEN_10EC&DEV_8136&SUBSYS_1971103C
    PCI\VEN_10EC&DEV_8136&CC_020000
    PCI\VEN_10EC&DEV_8136&CC_0200
    Thanks, 
    MC
    This question was solved.
    View Solution.

    That is the Realtek network card (wired). 
    http://h20565.www2.hp.com/portal/site/hpsc/templat​e.PAGE/public/psi/swdDetails/?lang=en&cc=US&swItem​...

  • HP Pavilion tx1325ep Notebook PC & Windows 7, Compatible?

    Hello there,
    I've been searching in the forums but I couldn't find the answer I need before I format my computer.
    I own a HP Pavilion tx1325ep Notebook PC and I would like to know if I can install Windows 7 operating system.
    If so, shall I install the 32 or 64 bits version?
    Im sorry probably im repeating a question that was already answered but I couldn't find my answer and I dont want to take any risk before doing it.
    Thank you for all the support,
    Diogo Gaia

    Hi:
    If you want to find out if your PC will run Windows 7, please download and run the Windows 7 Upgrade Advisor. It will let you know if your PC can run Windows 7 and if anything needs to be done to correct any issues the advisor finds:
    Link is below:
    http://www.microsoft.com/windows/windows-7/get/upgrade-advisor.aspx
    According to the specs on your PC, it appears you can run Windows Vista 32 or 64 bit so you should be able to run Windows 7 32 or 64 bit.
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01250469&cc=us&dlc=en&lc=en&jumpid=reg_R1002_US...
    You need a minumum of 2 GB of memory for W7x64.  1 GB of memory for W7 32 Bit.
    As to what version you should install, I'll leave that up to you.
    Here is a little info on the differences.
    http://windows.microsoft.com/en-US/windows-vista/32-bit-and-64-bit-Windows-frequently-asked-question...
    http://www.techspot.com/guides/177-windows-install-32bit-64bit/
    http://www.makeuseof.com/tag/how-to-choose-between-32-bit-64-bit-windows-7-operating-systems/
    Paul

  • BIOS for my HP Pavilion dm4 notebook i3-2310m Windows 7 (64 bit)

    Hello,
    I need some help in downloading a BIOS update to my HP Pavilion dm4 notebook i3-2310m Windows 7 (64 bit OS). I went to this web site after reading replies to other users' problems.  http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=5051... I downloaded the following BIOS update file and tried updating the BIOS (using InsydeFlash, which popped up when I run the sp56058.exe file). The InsydeFlash displays a message that this file sp56058.exe is not for my machine.
    Released: 2012-02-08
    File name: sp56058.exe [1/1, 4.25M]
    Version:     F.27
    Compatibility:
    Microsoft Windows 7 (32-bit)
    Microsoft Windows 7 (64-bit)
    Microsoft Windows XP
    Could some one please help me as to how I should go aboutupdating my BIOS, because my HP Pavilion dm4 Notebook battery does not charge, but is up and running when it is connected to the electric outlet.
    Thanks in advance.
    Sean

    Hi @nsean 
    Welcome to the HP Support Forums!
    I understand that you are having problems with your notebook batter and updating your BIOS.
    It is strange that it is saying it is not for your notebook when you got it from the support page, assuming of course it is the correct support page.
    Have you tried a previous version of the BIOS, from the same drivers page?
    Also have you tried to troubleshoot the battery and power itself?
    You may want to look through these pages related to the battery and power adapter to see if anything clicks.
    Using and Testing the AC Power Adapter
    Computer Does not Start (Windows 7, Vista, XP)
    AC Adapter Battery Charging Indicator LED Does Not Display Immediately When Plugged In
    Improving Battery Performance (Windows 8, 7, Vista)
    Let me know if any of that helps.
    Malygris1
    I work on behalf of HP
    Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
    Click Kudos Thumbs Up on the right to say “Thanks” for helping!

  • Hp pavilion 15 notebook PC driver for windows 8

    Need HP pavilion 15 notebook driver for windows 8

    When requesting assistance, please provide the complete model name and product number (p/n) of the HP computer in question. HP/Compaq makes thousands of models of computers. Without this information it may be difficult or impossible to assist you in resolving your issue.
    The above requested information can be found on the bottom of your computer, inside the battery compartment or on the startup BIOS screen. Please see How Do I Find My Model Number or Product Number? for more assistance locating this information. DO NOT include your serial number. Please enter the model/product information into HP's Online Consumer Support page and post it here for our review.
    If you have any further questions, please don't hesitate to ask.
    Please click the White KUDOS "Thumbs Up" to show your appreciation
    Frank
    {------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
    Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
    This is a user supported forum. I am a volunteer and I don't work for HP.
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    HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
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