HP Pavilion 500-018 Desktop PC DVD Drive not working

I have a HP Pavilion 500-018 Desktop PC with windows 8.1. For some reason, the CD-ROM drive has stopped working. When I put a disk in to install new software, it does not recognize that there is a disk in the drive. I've tried updating the driver, etc. Even in the file explorer, the drive does not show up. About the only thing I can do it eject the disk.
Any help would be most appreciated.

Hello officeh2h -
It sounds like windows is not recognizing the CD/DVD drive. Click here to view a document that addresses this problem.
I hope this takes care of it for you.
Cheers,
dhtp
Please click "KUDOS Thumbs Up" if I have helped you and click "Accept as Solution" if your problem is solved.
DH
I work on behalf of HP.
Please click "KUDOS Thumbs Up" if I have helped you, and click "Accept as Solution" if your problem is solved. Thanks for the feedback!

Similar Messages

Dvd drive not worked properly

i have hp pavilion dv4 series.my dvd drive not worked properly.for that purpose only i went 7 times in your service centre but they won't take action till now .why u people do like this .i want explation and just change my dvd drive that's all.

tcrite,
Sounds like a bad drive...I would get a replacement. According to Accelerate Your Mac database, it should work without issue.
Just enter the model number of the drive and select your Powerbook G3 2000, and you will see four reports on this model.
http://forums.xlr8yourmac.com/drivedb/search.drivedb.lasso

External DVD drive not working with Lombard G3 333

I have an external DVD drive that worked when I had 10.4, but had to reformat HD and now only have 10.3.9, and now the DVD drive does not work with DVDs, it will work with CDs and CDR media, but not with DVD media. My Lombard did not come with DVD originally and I am using a PC Card (Macintosh PowerBook DVD-Video PC Card For PowerBook G3 Series) and it worked before with 10.4, but not with 10.3, any ideas? Also have tried with 9.x, no go either. Any help would be appreciated.
Also, would it be difficult to add a DVD logic board to my Lombard?
Joey

xamdu,
I am reading and replying to this post after first replying to your other post, so a few of my previous comments are redundant.
Regarding the FireWire(?) USB 2.0(?) DVD drive: It is possible Tiger supported your DVD drive but Panther does not. I would give PatchBurn for Panther a try:
http://patchburn.de/download.html
If the above is unsuccessful, take a look at this workaround:
http://www.macosxhints.com/article.php?story=20040330171655882
You can swap logic boards but it does require a lot of disassembly.
Since no version of OSX supports Apple DVD Player, I am assuming you have a third-party player like VLC installed to watch movies. If this is the case, the DVD Decoder PC card is not necessary. If booted to 9.x, you of course will need the decoder PC card but I did not know 9.x's Apple DVD Player supported external drives.

Hp pavilion Dv6, blu ray/ cd/dvd drive not recognized

Hi,
Recently recieved a Hp dv6-6170US from pc richards. every thing worked fine until I did a full system restore because i realised that my disk drive was not being recognized through my computer. after the restore. the drive is still not recognized. it does not show up on my computer, device manager and disk manager. it does function though, as if i put in a cd, the drive can be heard spinning up. what are my options?

Hey striker7770, our new laptops and optical drive support a brand-new power saving feature that powers down the optical drive when it is not in use. So, if there is no disc in the drive, it will turn itself off. When you put a disc in there, it will automatically turn on again and function normally. During the idle/power-off phase (when no disc is in the drive) it is perfectly normal for the drive not to appear anywhere in Windows -- it is physically powered off (until you insert a disc).
So, when you put a disc in the drive, does it work in Windows? You should notice the drive appear as soon as you insert a valid disc.
Hope this helps!
I am an HP employee.
• Say thanks by clicking the 'Thumbs Up' button on the left
• Make it easier for other people to find solutions, by marking my answer with 'Accept as Solution' if it solves your issue

DVD drive not working with win 8.1

Hi. I have HP pavilion 15-e020TU notebook. My DVD drive worked with windows 7 and windows 8. After upgrading to windows 8.1 , the DVD drive is not working. Windows device manager can find the DVD drive but shows a yellow error mark. I selected "Update driver software" and then "Search automatically for updated driver software" . Then the name changed from "Mitsumi CD drive" to "hp DVD A DU8A5SH". And still not working. I installed the firmware update from http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=pv481en&cc=us&dlc=en&lc=en&jum... But a command prompt shows "Error: no mitsumi drives found." What can I do now ?
This question was solved.
View Solution.

Hi:
Try each of Resolution Steps 2, 3, 4 & 5 at the link below.
One of them normally fixes the problem.
http://support.microsoft.com/kb/314060

DVD Drive Not Working in MDD 867 Mhz Dual

I have had intermittent problems with my DVD drive. Now the unit will not work at all. I can't eject the drive tray using the eject key on keyboard, and if I manually eject the tray using a paper clip, then insert a DVD and push the tray closed by hand, the disc will not appear on the desktop.
Is there any way to troubleshoot this device to tell if it's the drive itself, or something other than that?
Thanks,
Noel

It sounds like the drive, fairly cheap & easy to replace...
http://eshop.macsales.com/static_pages/Framework.cfm?page=superdrive/sdl_powerma c_g4_quicksilver.html

CD/DVD drive not working --- HELP

i'm wondering if this is something i can fix myself or that i'll have to bring in....
for no apparent reason, ie no trauma or anything, my CD drive is not working. when i put in a CD (haven't used a DVD in it yet) the computer doesn't read it. it makes a odd noise and then nothing.....i push eject and the computer kinda freezes and i can only get the CD out if i Force Quit iTunes and restart my iBook. any thoughts, greatly appreciated.

Hi, and welcome to Apple Discussions.
Are your System Preferences set to do what you are expecting when you put a CD into the drive tray?
From Mac Help:
You can determine how you want your computer to respond when you insert a music or picture CD in the optical drive. You can:
Open iTunes or iPhoto to play or view your CD
Open another application of your choice
Run a script to perform a sequence of actions
Ignore the disc if you don't want to do anything right away
Open System Preferences and click CDs & DVDs.
Choose an action from the two pop-up menus for music CDs and picture CDs.
Close the window to save your settings.
To play a music CD automatically when you insert it, you also need to set iTunes to begin playing when you insert a CD. In the General pane of iTunes Preferences, choose Begin Playing from the On CD Insert pop-up menu.
If your System Preferences are set correctly, you can try to do a little hard drive maintenance to see if that will help. This may or may not help (depending upon what the problem is), but it won't hurt to try. Try booting into Safe Mode. This will take awhile longer than a normal startup because it does a file check and repair of the hard disk.
If this works you will see your normal desktop. Once completely started up, try to restart normally, and go to Applications/Utilities/Disk Utility and repair permissions on the hard drive.
See if a little hard drive maintenance helps things out.
Also, how big is your hard drive and how much space remains available on it? Strange things start to happen when you have less than 5 GB of available hard drive space.

DVD drive not working on my HP Pavillion DV6 Laptop - Error code 52

While troubleshooting my non-functioning DVD drive, I noted the following error message under properties of my DVDRAM GT30L: "Windows cannot verify the digital signature for the drivers required for this device. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source. (Code 52)"
I tried running troubleshooter & uninstalling/reinstalling the software, to no avail. I am unaware of any recent changes made to my configuration and have MacAfee installed/running (it did locate a malicious code a few weeks ago & remove). Thank you for any advice!

I am having same problem Brand new HP Pavilion g-7 1222mr Notebook PC and DVD drive just wont work. No changes to systme. Brand new laptop. I am waiting for help too. I have tried everything. I occasionally get a pop up that says to insert a disc. but the disc is in there. It is not recognizing the disc is inserted. So dang frustrated as I be you are. I am new to forum so hope to get some help here.

DVD drive not working properly.....

here's the info on whats going on:
when i try to put in a CD/DVD it spits the disk out right away. after trying to put it in about five times or so, the drive takes it, makes its fancy noises to make me think that its reading the disk, but the computer doesnt recognize that it has one in the drive. sometimes it spits the disk out, but other times it will just keep it.
ive been reading posts from other users with similar issues and done everything that everyone has tried i.e. going to disk utilities and "verifying the disk" (it says everything is working normally), tried to "repair" the drive, and when i go the the info section about my disk drive it says that its read/writable, but not ejectable.
here is the info that it gives me, maybe this could be of some help to try and narrow down the possible problems:
Name : FUJITSU MHY2160BH Media
Type : Disk
Partition Map Scheme : GUID Partition Table
Disk Identifier : disk0
Media Name : FUJITSU MHY2160BH Media
Media Type : Generic
Connection Bus : Serial ATA 2
Device Tree : /PCI0/SATA@1F,2/PRT0@0/PMP@0/@0:0
Writable : Yes
Ejectable : No
Mac OS 9 Drivers Installed : No
Location : Internal
Total Capacity : 149.1 GB (160,041,885,696 Bytes)
S.M.A.R.T. Status : Verified
Disk Number : 0
Partition Number : 0
the last thing that i havent done is do a full restart of the computer. that is my last resort. anyone have any ideas on what to do?
thank you for your time.

I have a question similar to this.....
Just recently (no updates/changes, etc) my CD drive stopped working. It won't let me enter a CD at all. It is as if there is something in there blocking it. I tried restarting the computer, but that didn't help. It acts like I have to force it in there, but I really don't want to do that. As far as I know there's nothing in there, as I rarely use the drive. Please advise if there is any sort of resets I can do for the drive (I'm still trying to get the hang of my MAC).
Thank you for any assistance!!!!

HP Pavilion p7-1421 Desktop PC BEATS AUDIO not working.

Hi, new here with thankfully my first problem with the desktop in the subject line.
Somewhere along the way, the Beats Audio stopped working correctly. The Equalizer
sliders will not move at all, and the "Test Speakers" button will highlight the left, then right
speaker, but no sound will be produced.
For background, I did install StartDoc, a program that gives one back the original Windows 7 "Start"
button and desktop. Other than that, I have not installed anything, except the reccommended HP upgrades.
Also, the machine is obviously running Windows 8, and I have NOT switched to 8.1.
I see on the Notebook page lots of questions re. Beats not working and solutions, but each user is asked
for the specific model, OS etc. This is why I chose to post a new thread, so that the experts can address
my exact machine.
Thanks in advance,
John
This question was solved.
View Solution.

Hi srv1954,
I suggest reinstalling Beats Audio.
Open the Charms menu, select "Search".
Enter "Recovery Manager" and then select Recovery Manager from the list. Click "Yes "at the User Account Control.
Select "Hardware Driver Reinstallation". Select "Next". Select 'IDT High Definition Audio CODEC".
Select "Next"
Follow prompts to reinstall and reboot your PC.
Jaco.
****I am not an HP employee****
Please give a" Kudos" if advice received is relevant or" Accept as Solution" if your problem has been solved.
+++++++++++++++++++++++++++++++++++++++++++++++++++++
H8 1380t CTO, Intel i7 3820
16 GB DDR3
Pegatron Motherboard- IPIWB-PB (Pittsburgh), Radeon HD 7570 1GB. Win 7 Home Premium upgraded to Windows 8.1 Pro.
Envy Phoenix 810-150se, Intel i7 4820k
16 GB DDR3
Pittsburgh2 Mainboard, NVIDIA GTX 645- 2GB GDDR5. Win 8.1 Pro.
HP 560z CTO AMD Phenom II X6 1090T
16 GB DDR3.
Radeon HD 6570
Win 7 Home Premium upgraded to Win 7 Pro.
HP ENVY 17t-j000 CTO Quad Edition Notebook. I7 4702mq
12 GB DDR3
Nvidia Graphics
Win 8 Pro
Errare humanum est.

Error code 39 - CD/DVD drive not working properly

Satellite C55D-5170 came with Win 8 and the first automatic software update upgraded it to Win 8.1.
I believe this is the first time I have tried to access the DVD drive but I had successfully used the flash drive. The DVD drive is not recognized. The Device Manager, under DVD/CD-ROM drives shows the yellow triangle in front of TSSTcorp CDDVDW SU-208FB. Clicking on that shows the following:
Location: Bus Number 2, Target Id 0, LUN 0
Device status
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
{Unable to Load Device Driver}
%hs device driver could not be loaded
Error Status was 0x%s
I looked through these forums and found that this Code 39 is frightfully common and does not seem to have an answer. I went to Microsoft's site and using their fix it, but nothing changed. I tried to update the driver but got the message saying I already had the current driver. I uninstalled the driver and rebooted the laptop and the driver was reinstalled but nothing changed, still not recognizing the DVD drive.
I need a solution so that I can install a WiFi router. It would be nice to play some CDs as well. Thanks in advance to anyone who can provide a solution.

Satellite C55D-A5170
Downloads here.
One should follow these instructions when upgrading to Windows 8.1.
   How to Update from Windows 8 to Windows 8.1
Code 39   ...   I went to Microsoft's site and using their fix it, but nothing changed.
You don't say which site and which fix. If it's the usual registry problem, this article should apply. Work your way through the suggestions.
   Your CD or DVD drive is not recognized by Windows or other programs
-Jerry

Optical DVD drive not working properly: HP notebook g61

Game disks and dvd movie disks not working consistently. Sometimes detected as empty dvd disk and asks if I want to burn to the disk. Other times does not read that there is a disk in the drive. Computer is about one month old. On one of my game disks, I have to reinsert 4 or 5 times before it will read properly. Any suggestions?

Sounds like you use the disk drive a lot. Before we panic and recommend a new drive, try a DVD lens cleaner you can pick up at any place that sells a lot of DVDs, like even WalMart. Run the cleaner disk and see if that helps.

DVD Drive not working, even new one

Hi! I have a PB G4 1.5 Ghz, Mac OSX 10.4.11, 4 years old piece (perhaps a little more). Everything has been fine until recetly my DVD Drive just refused to work. Doesnt read/write etc. Funny since I wrote a DVD, when I inserted teh next one, it stopped working. I tried all efforts mentioned at Apple support, then considered the drive dead.
I bought a new external LaCie DVD Burner. But after a coupel of weeks, that too has stopped working. I am wondering if there is something corrupted in the OS that prevents DVD drives from fucntioning properly. Anyone c an throw light on this one?

hello... any advice anyone?

DVD Drive not working Satellite Pro A100 - error Code 37

Hi
Anyone help on this?
I have an A-100 and the DVD drive has stopped working in XP. I've checked device manager and XP see's the drive but returns this error 'Windows cannot initialize the device driver for this hardware. (Code 37)'
I've also noticed that ASAPI.sys is not running in task manager.
I'm guessing this has got something to do with the problem.
I've tried reinstalling device drivers but this has made no difference. Any suggestions?

Hi
The error code 37 means the driver returned failure from its DriverEntry routine.
You could try to remove the driver from the device manager and after new reboot the OS should recognize the device drive and initialize the driver again.
If this does not help try this procedure:
Run REGEDIT and open up the following folders:
HKEY_LOCAL_MACHINE
-> SYSTEM
-> CurrentControlSet
-> Control
->Class
{4D36E965-E325 -11CE-BFC1-08002BE10318}
After clicking on {4D36E965-E325 -11CE-BFC1-08002BE10318} you should see two settings on the right-hand side:
"Upperfilters"
"Lowerfilters"
Click on each of them, press DELETE and click YES.
Then reboot the notebook and check if it was useful.

DVD drive not working on Satellite Pro U400-142

My DVD drive is not working. I insert a disk, can hear the drive working for some time but then nothing happens. I checked 'Device Manager' - under DVD/CD-ROM drives it shows: MAT****A DVD-RAM UJ862AS, but there is a black exclamation mark on a yellow circle next to it. I opened the 'Properties' dialogue box and under device status it says:
'Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)
I'd like to try to try to solve the problem by re-installing the driver. I have checked the Toshiba website for the driver, but cannot find it.
I'd be most grateful if someone could give me any ideas on how to sove this problem.
Thanks
P

What you can do is follow:
Remove optical disc drive from device manager and restart your notebook.
The drive should be recognized and installed properly. If the same happen again try please > http://aps2.toshiba-tro.de/kb0/FAQ8101LA0000R01.htm

HP Pavilion 500-018 Desktop PC DVD Drive not working

Similar Messages

Maybe you are looking for