HP Pavilion dm3-1035dx entertainment notebook/PC's touchpad no longer works?

Hello.
I have a HP Pavilion dm3-1035dx entertainment notebook/PC that hasn't been used for over an year or so. I finally used it again today, but its touchpad no longer works. I researched on the web and found out that others have this problem, but with its sleep mode. Obviously, mine was one was off and not asleep. I also read there is a BIOS update to fix it. I tried that and it didn't fix the problem.
The button between the space bar and touchpad always show white color. Pressing it doesn't seem to do anything (color doesn't change and no changes). I also noticed the preinstalled 64-bit W7 HPE's Device Manager does not seem to show this touchpad. I also tried a Windows 7 PE boot CD and its mouse didn't work either. Both installed OS and the boot CD used to work with its touchpad.
Is this touchpad dead? Is there anything else to check?
Thank you in advance.

I guess battery might have gone bad and needs to be replaced. Download and Install HP Support Assistant from here and follow instructions from below link to run a test on your battery
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00821536&cc=us&dlc=en&lc=en&jumpid=reg_R1002_US...
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HP Pavilion dm1-4000au Entertainment Notebook PC_Keyboard and Touchpad Suddenly Stops Working

Hi there,
I have an HP Pavilion dm1-4000au Entertainment Notebook PC (QG411PA) running Windows 7 Ultimate 32-bit for more than a couple of years already. During those times up until now, whenever my laptop is on standby for an hour or so, its keyboard and touchpad suddenly stops working, regardless if its running on battery or on AC power.
I always ensure that I have an external mouse in order for me to navigate properly and pull up the on-screen keyboard in order to type once that issue arises.
All appears to be updated in terms of Windows Updates and I even reformatted it, but issue still persists.
Is this particular issue that I am experiencing a harware issue? Perhaps a software issue? Or maybe a defective model itself?
Your prompt response is highly appreciated.
Sincerely,
Led
This question was solved.
View Solution.

Dear Customer,
Welcome and Thank you for posting your query on HP Support Forum
It looks like you are facing difficulties to resolve Touchpad Issues with your Notebook
We will surely assist you with this
Steps to drain the Static charge and loading default BIOS settings to resolve the issue
Step 01. Turn OFF the Notebook
Step 02. Un-plug the Power/AC Adapter and also remove the Battery too
Step 03. Press and Hold the Power Button of the Notebook for a full minute
Step 04. Now let's re-insert the battery back in and plug back the Power/AC Adapter
Step 05. Start the Notebook and keep tapping F10 Key during the startup to access the BIOS
Step 06. Once you get to the BIOS, Please press F5 or F9 Key to load setup defaults for the BIOS
Step 07. Now let's press Esc/Escape Key. Save Changes and Exit - Yes
Step 08. Now please wait till the Unit loads the Windows Operating system
Now please download and re-install the touchpad drivers for your Notebook from the HP Support Site
Please Click this Link to find more troubleshooting steps to resolve this issue
Hope this helps, for any further queries reply to the post and feel free to join us again
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K N R K
Although I am an HP employee, I am speaking for myself and not for HP

HP Pavilion dv7-6c23cl Entertainment Notebook PC usb 3.0 not working

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This question was solved.
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Hi:
Please install the AMD chipset driver and reboot. You want the first file listed on the webpage.
That should install the smbus and usb 3 controllers.
http://support.amd.com/en-us/download/chipset?os=Windows 7 - 64
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Can i change graphic settings on a "HP Pavilion dv6-3161eo Entertainment notebook pc"?

Hi
I have a "HP Pavilion dv6-3161eo Entertainment notebook pc" and I run Windows 7 64-bit. Lately I bought a lot of games, and I was hoping to play them without any problems. I have been able to before, so nothing should get in my way for doing it now. But it seems that my graphic settings keep changing from time to time, since when I play, I get a lot of lagg, both online and offline. Sometimes I can play the games without any lagg, but the most times the games lagg when I play them. The times when I can play without any problems, I can also watch HD movies online, which I can't when i can't play the games without lagg. To make an example, I bought a game called "Elder Scrolls V: Skyrim". When the game starts up, it automatically "Detect your video hardware and set video options accordingly". The most times when I start up the game, it sets the video quality to "low quality", but sometimes it sets the video quality to "high quality". Those times, I can also play the other games without lagg. I am almost sure, it is because my graphic settings on the pc are being changed, but I dont know how, or how to do it manually. So is it possible to solve this problem and/or change the graphic settings manually?

You might have too many things running on the pc, such as browsers, music players, downloaders as you load the game which would explain the erratic behavior of the game checking your available settings.
PS, Skyrim Rocks, as does MW3
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I currently work on behalf of HP for numerous support departments. The opinions expressed above are the personal opinions of myself, not of HP. There is no guarantee that the opinions expressed are 100% correct.

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Hello,
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First uninstall the audio driver:
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BIOS
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USB 3.0 Upgrade for HP Pavilion dv9700 CTO Entertainment Notebook PC

Is it possible to upgrade my HP Pavilion dv9700 CTO Entertainment Notebook PC to USB 3.0? I've been searching the website and google and haven't found any concrete answers just yet. I'd rather not have to buy a new laptop just to get USB 3.0. It's been the most reliable pc I've ever had and I don't wantn to replace it!
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Hi,
You have to buy a new laptop or swap the system/motherboard or buy an Express card - USB 3 (I've got one) or PC card - USB 3. For desktop , this is much simpler, a PCI - USB 3 card will do.
Regards.
BH
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Where are the plus and minus keys on a Pavilion dv6-3150us Entertainment Notebook?

Where are the plus and minus keys on a Pavilion dv6-3150us Entertainment Notebook? Joe
Joe B.

Its on the keyboard somewhere on top center close to the number keys. To be straight, its just below F12 key.
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I want to upgrade my processor in my HP Pavilion dv4-2162nr Entertainment Notebook

My computer has an intel I3 Processor and I want to know how can I make it possible to change it for an Intel Core i7 Processor Extreme, I heard that there is a version of this processor for laptops. My computer is the HP Pavilion dv4-2162nr Entertainment Notebook, I would like to know if this is possible with this processaor or at least one that works faster, so if I change it for the intel core i7 extreme I would like to install the latest processor that is possible to make it works faster.
This link is for my computer specifications HP Pavilion DV4-2162nr
This link is for the Inter Processor that I want to install Intel Core i7 Processor Extreme

Erick71123 wrote:
My computer has an intel I3 Processor and I want to know how can I make it possible to change it for an Intel Core i7 Processor Extreme, I heard that there is a version of this processor for laptops. My computer is the HP Pavilion dv4-2162nr Entertainment Notebook, I would like to know if this is possible with this processaor or at least one that works faster, so if I change it for the intel core i7 extreme I would like to install the latest processor that is possible to make it works faster.
This link is for my computer specifications HP Pavilion DV4-2162nr
This link is for the Inter Processor that I want to install Intel Core i7 Processor Extreme
Well first off what is your Product Number that will tell if you board can take a i7 processor?
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An HP Pavilion DV6-3227cl Entertainment Notebook, that is approximately 2 years old and is running Windows 7 Home Premium, AMD Vision Premium, will power on but not boot up. The fan runs and the "caps lock" light flashes once approximately every 4 seconds but all I get is a black screen with no cursor or error messages. There are no beeps. The power supply indicator illuminates (white) for about a second, then turns to a dim orange when the battery is installed, but remains white when the battery is removed. However, the two indicator lights (I'm not sure what they are for) next to the USB port nearest the power indicator light illuminate as follows: the one on the left (as you are looking at the right side of the notebook) is white; the one on the right is orange. Both are fully illuminated (not dimly as the power indicator light). The power indicator light is not as bright as the other white indicator near the USB port. The notebook has booted up and appeared to be running one time since having this problem started, but I have not been able to get it to boot up again. I am told the battery is bad (it's my brother in law's notebook), but is it possible the problem is with the power source rather than the processor or motherboard? I appreciate your comments/advice on this matter. Thank you.
This question was solved.
View Solution.

Hi fejevitzky,
Your question, "Based upon that, I believe you are telling me you do not think it is the BIOS--is that correct?" Yes, as long as you dont see any "white" light reveal from LCD bezel back side while with blank screen state. LCD bezel is the cover around LCD, most design put LED modeule at the bottom side next to LCD. While back light is not on during boot up sequence, that means system doesnt have chance to get BIOS program running. It also means, it stuck at state of hardware bring up. Normally motherboard related.
I quickly checked hp.com and found some link that may help. Or 1-800-HP invent (1-800-474-6836) can save times. This forum only intends to quick/simply reply users questions. About another service and repair charge, I have to give you other links to reach.
HP Partner and Store Locator: (I try to search your city, but doesnt work well. Suggest you call for quick response)
http://www8.hp.com/us/en/store-finder/index.do
Contact info:
http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1
Contact HP:
http://www8.hp.com/us/en/contact-hp/contact.html
HP SmartFirend Services: (I saw it with price of service)
https://h30617.www3.hp.com/HP/home/index.asp?jumpid=in_r11682_us/en/hho/pps/suppgateway_gi_ob_ds_pd/...
Thank you so much. If you think my reply helps your product, please help to close this case once you feel comfortable. And, click "KUDOS".
I work for HP.

HP Pavilion dv6-6c57ea Entertainment Notebook PC windows 764 BitHome premium

Tried everything but my HP Pavilion dv6-6c57ea Entertainment Notebook PC has a stereo mix there.. I see it but playing music in a chatroom I own is not possible. I disable Logitech headset and try to make stereo mix default but no joy. Confusing also as I have Control Beats Audio settings on talkbar. Frankly no idea whether I need audio drivers or what.
Looking on HP Support and on sound card I have IDT High Def Audio... If anyone can assist I would be delighted. Have teamviewer too so would be be most greatful to even be remoted to sort this out
Thanks in anticipation

Hi david458:
Thank you for your post. I will be glad to help!
I understand that you did not do a backup and you are now having an issue. I am sending you a link to "Performing an HP System Recovery (Windows 7)" click here. and "Creating Recovery Discs or Saving a Recovery Image to a USB Flash Drive (Windows 7)" click here. You can also order a Recovery kit from the driver download page click here.
Sparkles1
I work on behalf of HP
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No HDMI sound on TV - Pavilion dm4-1160us Entertainment Notebook

I know there are a lot of post over this issue, but nothing is working for me. i have a Pavilion dm4-1160us Entertainment Notebook running windows 7 64 bit. I've uninstalled both the graphics and chip drivers and reinstalled (warning said the ones i was installing were older ver. than the one I had). maybe I'm not finding the right drivers to install. There is no HDMI audio device listed on the computer. Audo devices that are listed are: IDT High Definition Audio CODEC for speakers and headphones.
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View Solution.

Hi,
My suggestion:
Go to this site to download the required driver.
Totally uninstall the Audio driver.
Install driver from the downloaded file.
Turn off the TV and laptop.
Connect HDMI cable.
Turn ON the TV first.
Turn ON the laptop.
Regards
ps Many users have to do few tries and it turns ụp
BH
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No Sound on My HP Pavilion dv5-1334ca Entertainment Notebook PC

Product Name :
HP Pavilion dv5-1334ca Entertainment Notebook PC
Product Number:
NV101UA
Problem:
No sound when watching a video over the Internet and aswell on Itunes, also NO Sound when laptop is shuting down and re-starting. Please provide me a way of getting the sound back up and running, thank you.
Regards, L_B
This question was solved.
View Solution.

Hi,
Try the following.
Download the IDT Audio installer on the link below and save it to your Downloads folder.
http://ftp.hp.com/pub/softpaq/sp41501-42000/sp41698.exe
When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers. Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.
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Chipset Driver - Windows Vista.
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Regards,
DP-K
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HP Pavilion dv7-4080us Entertainment Notebook PC - Overheating

Team, My laptop of 3 years (HP Pavilion dv7-4080us Entertainment Notebook PC) Overheats and shutsdown every time I use it. Usually when I running video. Is this a design issue? CPU GPU to close? What recommednations do you have for me?

Hello sstuart,
Take a look at this page, which describes why the computer could be overheating. This document provides information on what you can do to reduce the heat inside the notebook.
Please let me know if this helps. Good luck!
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Bluetooth on HP Pavilion dv7-2173cl Entertainment Notebook PC

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It appears that the device is an HP branded bluetooth module. However, the information I can locate says it is powered by a Broadcom driver.
Did this notebook originally come with Windows 8?
Try this driver and let me know if it has an effect on your issue.
Have a great afternoon!
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HP Pavilion dv6-6c54nr Entertainment Notebook PC

Hello,
Recently my laptop (HP Pavilion dv6-6c54nr Entertainment Notebook PC ) had a problem and I needed to set it to it's fabric settings. I installed Windows 7 Ultimate 64 bit and the computer drivers listed in the page of this product. The computer has 4 speakers, but there's not sound coming from the frontal speakers. What can I do? Thanks.

Hi Krosado14,
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http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=5218...
Let me know.
Thanks
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HP Pavilion dm3-1035dx entertainment notebook/PC's touchpad no longer works?

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