HP Pavilion dm4-2070us Sound stop when put the headphone jack

Hi
When I remove or put the headphones jack, the sound stops to work in the speakers and in the headphones. To turn it back, I have to close the player(music, video or sound streamer from the web site) and start it again, but if the headphones is pluged in it works very well, if I remove the jack stop again, it happens in reverse case.
Could you please tell me the solution for this problem?
Notebook info
IDT High Definition Audio CODEC
Genuine Windows 7 Home Premium 64-Bit SP1
Intel(R) Core(TM) i5-2410M
6GB system memory
Thanks
Roberto
This question was solved.
View Solution.

I had the same problem with dm4-2070us and I just finished chatting with HP customer service. The representative asked me to do few things including setting the BIOS to default. I also reinstalled the driver. NOTHING WROKED.
He told me to do a complete revovery of the system to factory reset. I didn't want to go that route.
What I did is downloaded the older driver for dm4-1162us and installed on my dm4-2070 and it fixed the problem. Now the only thing I'm missing is the Dolby sound, about which I don't care that much.
Hope this help you also.
Conclusion: It's a software problem. May HP come uo with a new driver to fix it, SOON.
Thanks.

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Hello,
Did this ever get resolved? My laptop is having the same problem. I'm connected to the internet, and even when I go to another house, it still shows as though I'm not connected when I am.
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Hi @SophiaKight ,
Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your HP Pavilion dm4-2070us Notebook and having issues with the Wireless for Windows 7. Here is a link for troubleshooting the Wireless connection.
Here is a link to the HP Support Assistant. Just download and run the application and it will help with the software and drivers on your system it has built in Wireless troubleshooting assistance. If you have told your Notebook to connect automatically to your home network unless you tell it to connect to a different Network it will show connected.
You will have to disconnect and reconnect to a different Network.
Let me know how this goes.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

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HP Pavilion dm4-2070us Sound stop when put the headphone jack

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