HP Pavilion dm4-2165dx Entertainment Notebook PC - Volume not working.

I got a new laptop last weekend and it was working fine except the simplepass which I got resolved. I have tried to delete it and reboot the laptop, update driver, all that good stuff. Nothing is working.
I am running on Windows 7 64-bit.

Thanks for the response. Then the issue is as I feared; a potential problem with the actual hardware itself. The computer won't be able to detect something that's broken, to an extent.
Mario
I worked on behalf of HP.

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No HDMI sound on TV - Pavilion dm4-1160us Entertainment Notebook

I know there are a lot of post over this issue, but nothing is working for me. i have a Pavilion dm4-1160us Entertainment Notebook running windows 7 64 bit. I've uninstalled both the graphics and chip drivers and reinstalled (warning said the ones i was installing were older ver. than the one I had). maybe I'm not finding the right drivers to install. There is no HDMI audio device listed on the computer. Audo devices that are listed are: IDT High Definition Audio CODEC for speakers and headphones.
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Hi,
My suggestion:
Go to this site to download the required driver.
Totally uninstall the Audio driver.
Install driver from the downloaded file.
Turn off the TV and laptop.
Connect HDMI cable.
Turn ON the TV first.
Turn ON the laptop.
Regards
ps Many users have to do few tries and it turns ụp
BH
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Replace screen on HP Pavilion dv4-2165dx Entertainment Notebook PC

How do I replace the screen on HP Pavilion dv4-2165dx Entertainment Notebook PC
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This youtube video is helpful:
https://www.youtube.com/watch?v=cl7uEN_S0dk
Where do you live (country)? We can help you find a replacement screen at a good price.
if this is "the Answer" please click "Accept as Solution" to help others find it.

Recovery Disk for HP Pavilion dm4-2181nr Entertainment Notebook PC

I have a HP Pavilion dm4-2181nr Entertainment Notebook PC and need to get it restored back to windows 7 after upgrade to windows 8.
I have tried the F11 system restore option at boot but it says a boot file is missing, so that is not working.
I am in search of the recovery disk for this system module as i did not create a back up recovery disk before the upgrade.
Does anyone have this and is willing to upload online so i get it, or of there is a way to get this done.
Looking forward to your assistance.

Please order the discs for your HP Pavilion dm4-2181nr Entertainment Notebook Computer directly from HP online at "Order software and driver media" or by contacting HP Customer Support by phone, email, or chat.
Alternatively, you may try setting the HP recovery partition as "Active" using the Windows "Disk Management" console and then rebooting the computer.
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HP Pavilion dv6-6023tx Entertainment Notebook PC Will not start up. Suspect BIOS error.

Hi guys,
Was recently using my HP Pavilion dv6-6023tx Entertainment Notebook PC and the next day went to use it and the computer would not boot. Turns on and I get a black screen with the capslock light flashing at me. It flashes twice which is why I suspect I have a Bios error. I have tried flashing the bios but cannot get the computer to flash. Maybe I am flashing the computer the wrong way.
Can someone please provide there expertise and the proper way to flash this type of computer.
Thanks for the help in advance.
- Ben.

Hi xdfrightener,
Welcome to the HP Community! You are correct that two flashes indicates a BIOS corruption. The only thing that I can recommend is doing a Restore of the BIOS. How long have you had the notebook for?
Thank you,
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BHK6
I work on behalf of HP

HP Pavilion dm4 3050us Entertainment Notebook Fingerprint scanner

Alright, so I just got my HP Pavilion dm4 3050us (Running Windows 7-Home Premium) a few days ago, and ever since I've been trying to figure out this fingerprint scanner. I just CANNOT figure out how to work it, or even open/start/launch it at all. It's like my notebook doesn't even know that it was freaking built into the dang thing. I've opened the biometric devices section of the Hadrware and Sound section of the control pannel, and it comes up saying "Windows did not find any biometric devices on this computer. You might need to attach your device or install device drivers." I also tried opening the device manager and there wasn't even a section specified to biometric devices. I've updated the BIOS to the 2012-02-17, version F.08, 4.75M, and I installed the device driver for the fingerprint scanner that is compatible with my notebook (AuthenTec Fingerprint Sensor Driver, 2011-10-28, Version 3.2.1.10, 6.83M). I just don't get how my notebook can't detect something that is freaking BUILT INTO it . . . I have no clue what else to do.
Please help!
-Matthew

Hi
>>if there is any problem with the webcam
>>installatiuon of sofwatres would not hel you out
>>please do check with the hardware
>>the last thing u can try is use skype or gtalk
>>or else the last option is perform recovery
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HP Pavilion dm4-1265dx Entertainment Notebook PC hinges and frame replacements are needed!

I have this laptop for about two years now and it is already breaking apart. First the hinges from both sides broke. I stopped closing the laptop because the frame started to break. Attached are the pictures taken today. I want to replace the broken parts and I want to know when i can get them from and how much it cost. I thought I was the only one with this problem but when i searched the web it seems to me that a lot of people are experience the same problem with the Hp Pavillion series. I hope HP is aware of the problem and solve it for future products. Thanks and I hope to hear from you soon!!

Wow that looks identical to my Dv6!
The screen part number is:
613667-001 For use in models equipped with WWAN
or
608207-001 For use in models not equipped with WWAN
So find out if your computer has WWAN or not. it's one of those product numbers if you wnt to order a new one.
Edit: I don't think the screens include the frames or hinges. It's a flat panel replacement to go inside the frame...
Here's a link to the manual downloads to do some research of your own
http://h10025.www1.hp.com/ewfrf/wc/manualCategory?cc=us&dlc=en&lc=en&product=5063811&

Pavilion dm4-2191US Entertainment Notebook malfunctioning HINGE

After hearing a loud noise when opening the lid, I found small broken pieces of black plastic scattered on the floor.
Then a BULGE appeared in the black frame around my screen, above the left hinge. Now it is hard to close the lid, and there have been several problems with performance.
THREE QUESTIONS: Is the hinge just for opening and closing, or are there sensitive connections inside the hinge? Is there a danger of the computer CRASHING? Can this problem be corrected?

05/07/14 - Jeff reached out to customer
I work for HP

My hp pavilion dv6-6c13cl entertainment notebook pc - webcam not found in device manager.

I am a technician working on this unit for a neighbor, and it is having some issues. She has kept this unit in very good condition, never been dropped and has functioned very well. Recently she went to use voice chat on facebook as she has several times in the past and it told her it couldn't find a webcam. I tried the youcam software and it also said no webcam detected. I have tried to update devices, run all updates from HP, pulled the battery and power cord and held power button for 10 seconds and hooked it back up, reformatted and reinstalled fresh....nothing seems to work, do you have any other solutions? I see it is under warrantly so I'm not going to take it apart and make physical repairs as I do not wish to void her warranty.

Hi geraldnpatty,
Take a look at this document, which provides troubleshooting steps for the webcam not being listed in Device Manager. Hopefully, this will take care of the issue. If not and it's still in warranty, I'd suggest calling in.
Please let me know if this helps.
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My Hp pavilion g4 key t,y,[,],\ and volume+ not working

I have problem help mee plz

Hi rishabh_pandit.
Thank you for your inquiry.
I understand that you are having an issue with your keyboard. Here is a link to Notebook Keyboard Troubleshooting (Windows 7). I do realize that it will provide you the same steps as for your HP mini post, which I also responded to.
Have you run The HP Support Assistant to help with updating drivers and resolving issues.
Has there been any recent changes to you system?
Did you upgrade to Windows 8 or 8.1?
If you connect an external keyboard does it have the same issue?
Have you tried the Windows troubleshooter?
Have you done all your Windows updates?
Please let me know the outcome.
Sparkles1
I work on behalf of HP
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Sound Issues HP Pavilion dv6-6158nr Entertainment Notebook PC

Hello,
I have HP Pavilion dv6-6158nr Entertainment Notebook PC with Windows 7 Pro 64-bit OS. Recently I noticed issues with how my volume control works. I am not sure if it's an application issue (Firefox 9/10) or audio drivers. While watching playing an audio file or watching video my default playback device is set to speaker, but as soon as I plugin my headphones both headphones and speakers will go to mute. Some times disabling and re-enabling the device will solve this issue, and other than that I also have to restart Firefox to get the sound back.
Tried installing all the available updates form windows, also reinstalled/update the sound drivers as n admin with no possible fix. Also as shown in picture below, when I try to make a Google call using Firefox I use built-in mike an headphones. During that time headphones icon will be appeared in the window shown below listed as communication device and disable both audio in/out.
Let me know if any further information is required.
Thanks.

First uninstall the audio driver:
Click Start and type device in the search field, then select Device Manager. >> Audio, video and game controlar >> right click and uninstall all values under it >> restart >> download and install the following drivers:
BIOS
Audio
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Can i change graphic settings on a "HP Pavilion dv6-3161eo Entertainment notebook pc"?

Hi
I have a "HP Pavilion dv6-3161eo Entertainment notebook pc" and I run Windows 7 64-bit. Lately I bought a lot of games, and I was hoping to play them without any problems. I have been able to before, so nothing should get in my way for doing it now. But it seems that my graphic settings keep changing from time to time, since when I play, I get a lot of lagg, both online and offline. Sometimes I can play the games without any lagg, but the most times the games lagg when I play them. The times when I can play without any problems, I can also watch HD movies online, which I can't when i can't play the games without lagg. To make an example, I bought a game called "Elder Scrolls V: Skyrim". When the game starts up, it automatically "Detect your video hardware and set video options accordingly". The most times when I start up the game, it sets the video quality to "low quality", but sometimes it sets the video quality to "high quality". Those times, I can also play the other games without lagg. I am almost sure, it is because my graphic settings on the pc are being changed, but I dont know how, or how to do it manually. So is it possible to solve this problem and/or change the graphic settings manually?

You might have too many things running on the pc, such as browsers, music players, downloaders as you load the game which would explain the erratic behavior of the game checking your available settings.
PS, Skyrim Rocks, as does MW3
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I currently work on behalf of HP for numerous support departments. The opinions expressed above are the personal opinions of myself, not of HP. There is no guarantee that the opinions expressed are 100% correct.

HP Pavilion dm1-4000au Entertainment Notebook PC_Keyboard and Touchpad Suddenly Stops Working

Hi there,
I have an HP Pavilion dm1-4000au Entertainment Notebook PC (QG411PA) running Windows 7 Ultimate 32-bit for more than a couple of years already. During those times up until now, whenever my laptop is on standby for an hour or so, its keyboard and touchpad suddenly stops working, regardless if its running on battery or on AC power.
I always ensure that I have an external mouse in order for me to navigate properly and pull up the on-screen keyboard in order to type once that issue arises.
All appears to be updated in terms of Windows Updates and I even reformatted it, but issue still persists.
Is this particular issue that I am experiencing a harware issue? Perhaps a software issue? Or maybe a defective model itself?
Your prompt response is highly appreciated.
Sincerely,
Led
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View Solution.

Dear Customer,
Welcome and Thank you for posting your query on HP Support Forum
It looks like you are facing difficulties to resolve Touchpad Issues with your Notebook
We will surely assist you with this
Steps to drain the Static charge and loading default BIOS settings to resolve the issue
Step 01. Turn OFF the Notebook
Step 02. Un-plug the Power/AC Adapter and also remove the Battery too
Step 03. Press and Hold the Power Button of the Notebook for a full minute
Step 04. Now let's re-insert the battery back in and plug back the Power/AC Adapter
Step 05. Start the Notebook and keep tapping F10 Key during the startup to access the BIOS
Step 06. Once you get to the BIOS, Please press F5 or F9 Key to load setup defaults for the BIOS
Step 07. Now let's press Esc/Escape Key. Save Changes and Exit - Yes
Step 08. Now please wait till the Unit loads the Windows Operating system
Now please download and re-install the touchpad drivers for your Notebook from the HP Support Site
Please Click this Link to find more troubleshooting steps to resolve this issue
Hope this helps, for any further queries reply to the post and feel free to join us again
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K N R K
Although I am an HP employee, I am speaking for myself and not for HP

USB 3.0 Upgrade for HP Pavilion dv9700 CTO Entertainment Notebook PC

Is it possible to upgrade my HP Pavilion dv9700 CTO Entertainment Notebook PC to USB 3.0? I've been searching the website and google and haven't found any concrete answers just yet. I'd rather not have to buy a new laptop just to get USB 3.0. It's been the most reliable pc I've ever had and I don't wantn to replace it!
Thanks,
Paul

Hi,
You have to buy a new laptop or swap the system/motherboard or buy an Express card - USB 3 (I've got one) or PC card - USB 3. For desktop , this is much simpler, a PCI - USB 3 card will do.
Regards.
BH
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Where are the plus and minus keys on a Pavilion dv6-3150us Entertainment Notebook?

Where are the plus and minus keys on a Pavilion dv6-3150us Entertainment Notebook? Joe
Joe B.

Its on the keyboard somewhere on top center close to the number keys. To be straight, its just below F12 key.
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HP Pavilion dm4-2165dx Entertainment Notebook PC - Volume not working.

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