HP Pavilion dm4 case, bezel, and hinge broken

About a month ago, I found my casing coming apart as I opened my Pavillion dm4. This has never happened before. I didn't do any damage to it. It just happened out of the blue. Then, the left hinge began pushing on the front case of my laptop and eventually broke it into pieces. When I open my laptop, I have to very carefully pry open the left side so it does not break any further or ruin my screen indefinitely. I have already paid about $200 to replace my display screen because the broken hinge casing somehow ruined a huge chunk of pixels. I have images, but it won't let me attach them. I have had it for about 2 years so my warranty is up. I'm debating just throwing my laptop in the trash and purchasing a new Samsung or Macbook or something, just not another HP! I have called tech support and they won't help me at all until I let them process $200 on my credit card. HAHA I am so disappointed in this company and in my investment. Anyone know how I can repair my laptop?

,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.

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Hi, The first manual of the following link could be the one you are looking for: http://support.hp.com/us-en/product/HP-Pavilion-dm4-Entertainment-Notebook-PC-series/5145680/model/5189090/manuals/ Regards.

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You mean the display bexel?
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Welcome Steve.
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Or a Windows login password???
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Hello,
Did this ever get resolved? My laptop is having the same problem. I'm connected to the internet, and even when I go to another house, it still shows as though I'm not connected when I am.
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Hi @SophiaKight ,
Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your HP Pavilion dm4-2070us Notebook and having issues with the Wireless for Windows 7. Here is a link for troubleshooting the Wireless connection.
Here is a link to the HP Support Assistant. Just download and run the application and it will help with the software and drivers on your system it has built in Wireless troubleshooting assistance. If you have told your Notebook to connect automatically to your home network unless you tell it to connect to a different Network it will show connected.
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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Hing conected to monitor case and wires broken on HP Pavilion dv6-6c13cl

Hello,
I have a monitor with broken hing/monitor case and the wires that connect the monitor to the computer is also broken. (I know I droped it in is such way that the monitor is okay but the hings broken from over extension.)
I need to replace the monitor case. The monitor works but the wire that comes out of it is in bad condition, needs either repair or placement.
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You need one of these:
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Your display part nos are listed on page 31 of the Manual:
Manual
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Broken hinge cover HP Pavilion dm4

Hi,
So I just havethe problem that hundreds of other people had.About a year ago, I found my casing coming apart as I opened my dm4. This has never happened before. I didn't do any damage to it.
And all of sudden, it started becoming worse and now it's almost broken.
And now I would like ask people who experienced this issue before, what to do exactly in order to fix this issue? How much would it cost(knowing that my warranty is up)? What pieces do I need to but and where to find them?
I really find that it's a big shame on HP to create a computer with such a manufacturing defect, a lot of people seem to have this problem with the same model. Some photos:

Ok, so I received an email asking for my feedback
"Did this reply resolve your post or question?If yes, then share the good news! Let others know this reply was helpful by accepting this solution.
You can also show your appreciation by giving kudos."
So in order to share "the good news" I came to say that I'm never buying and Hp product again.
I first had enldless issues with my hp compaq 6715s( I consider it as the worst computer on earth), followed by some issues with my DV6. Then I decided to give HP another chance and buy their DM4 but they didn't deserve this second chance.
First of all my issue appears to be a design flaw.
Let's be logical, does it seem normal to have hunders of customer having the same issue?
it's obvioulsy a manufacturing defect,
like when you (as HP) see such a thread
http://h30434.www3.hp.com/t5/Notebook-Hardware/HP-Dm4-1065dx-left-hinge-broken/td-p/764061/page/13
Don't you think it's time to take actions? c'mon why on the earth do we have to pay for Hp's mistakes?
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Hello, Eric,
Left hinge of my HP Pavilion dm4 1165dx laptop was broken.
I contatcted the HP service center on phone, told by the customer service representative:
1. The only way HP epairs the hinge is replacing the entire LCD display, @US$190, with 7 - 9 days of turn around.
2. There is no HP service enter in Los Angeles, CA where I can take the laptop to be repaired.
3. On-site technician service is not available at Los Angeles, CA.
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Hi,
Please use following instructions to get missing hardware id's then post back:
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**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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Hi thelegendchild,
Welcome to the HP Forums!
I would like to take a moment and thank you for using the forum, it is a great place to find answers. For you to have the best experience in the HP forum, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
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Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

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BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Hp Pavilion dm4 2180us keyboard skips to different place in text and starts typing there.

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Hello SFLENN, Thank you for posting on the HP Forums! I understand the computer is experiencing keyboard issues. I will do my best to assist you! To start with some basic troubleshooting, please try the steps in this HP document: Wireless Keyboard and Mouse Troubleshooting If these steps do not resolve the issue, please provide the operating system of the computer. If you require assistance locating this information, please reference this website: Guide to finding your product number Thank you for choosing the HP Forums. Have a great day! Mario

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This question was solved.
View Solution.

Hi:
You can order a 500 GB 7,200 hard drive to replace your existing one. You can't go smaller if you want to use recovery disks.
I like this place to order PC hardware.
http://www.newegg.com/Product/ProductList.aspx?Submit=ENE&N=100007605%20600030594&IsNodeId=1&bop=And...
I would go with the first one listed, but that is up to you. Look at the reviews and prices and pick the one you think will suit you the best.
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If HP doesn't have a set of recovery disks for your PC any longer, you may be able to use this workaround to install W7 on your new HDD.
If you can read the 25 character Microsoft windows 7 product key, you can download plain Windows 7 ISO files to burn to DVD's for the version of windows that came installed on your PC, and that is listed on the Microsoft COA sticker on your PC's case.
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Then go to the PC's support and driver page to install the drivers you need.
Link to the W7 ISO file downloads is below.
http://www.mydigitallife.info/official-windows-7-sp1-iso-from-digital-river/
Paul

HP Pavilion dm4 case, bezel, and hinge broken

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