HP Pavilion dv3 Notebook PC - cannot used Bluetooth to transfer file from cellphone to laptop

please help me how to fix my problem in using the bluetooth device. because i can't send file using the blutooth device..
ANOTHER PROBLEM... MY AUDIO DEVICE .. WHEN I PLAY MUSIC USING ITUNES it paused for 3 secs and continued to songs.
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it's ok always start

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