HP Pavilion dv4 Notebook- CD/DVD no longer works.

Windows 7 64-bit
CD/DVD spins and doesn't play
Uninstalled & Reinstalled drivers- still not working

Hi,
First, try the automated fixit from Microsoft on the link below.
Windows 7
Check if the drive is now working.
 If the drive still doesn’t work correctly, click the Start Menu, open the Control Panel and click on Device Manager.  Next click to open DVD/CD-ROM Drives.  Right click the drive and select uninstall.  Do not delete drivers if asked.  When the device has uninstalled click on the 'Scan for Hardware Changes' icon ( usually just below Help on the toolbar ).  Let windows reinstall the drive and see if it now works.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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