HP Pavilion dv6 1335 TX - Mute button is red the whole time and no sound through laptop speakers.

HP Pavilion dv6 1335 TX - Notebook PC (New Zealand)
Mute button is red the whole time and no sound through laptop speakers. # LED light is 5 as per your external component identification manual.
Processor Intel(R) Core(TM) 2 Duo CPU T6600 @ 2.20GHz, 2200 Mhz, 2 Core(s), 2 Logical Processor(s)
OS Name        Microsoft Windows 8 Release Preview
Version            6.2.8400 Build 8400
System Type   X86-based PC
All drivers operating normally and were checked for updates which were not required.
Tour help would be appreciated
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Hi,
The functionality of the mute button is provided by the IDT Audio software so the problem may be that Windows 8 has installed a reference driver that does not contain this. Often, the Windows 7 version works Ok, so I'd try downloading and installing the following IDT driver.
http://ftp.hp.com/pub/softpaq/sp48501-49000/sp48830.exe
After the installation has completed, restart the notebook.
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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Hey, help please. Have windows vista (do not know if 64) or just vista. Mute button stays red all the time. Volume bar works most of the time although some times not. I have flashed the bios. Do not know where to go from here. 65 year old frt, not too savi on pc so please talk to me as such. Thank you in advance for whatever help you can give me.
This question was solved.
View Solution.

Hi,
You're welcome
Try using Recovery Manager to reinstall the IDT Audio Driver - the procedure for using recovery manager to reinstall Software and Drivers is detailed in the document on the link below.
Recovery Manager - Windows Vista
After the reinstallation has completed, restart the notebook.
Regards,
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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Print screen and Function "fn" key not working.Mute button stays red constantly.

Hi,
I bought an hp pavilion dv6-2154ca two weeks ago. It has windows 7 64-bit, nvidia Geforce 210m 1Gb graphics card, and my function "fn" key is not working at all. I downloaded the quick launch buttons driver a few days ago, according to the advice of an hp advisor, so any suggestions on how to get my fn key working.
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