HP Pavilion dv6-3145dx Notebook-Problem with keyboard

My HP Pavilion dv6-3145dx Entertainment Notebook PC's keyboard is not working properly. After my laptop has been running for a couple of hours, the keyboard starts typing all kinds of letters, numbers and printing prompts on its own. I spoke with a tech support person at a local retailer and they believe that there is a "short" in the keyboard and/or cable. I have been using an external keyboard as a work around, but an external keyboard is cumbersome for traveling. Unfortunately the laptop is out of warranty by about a month. Also,this problem started right after I purchased a 4MB RAM upgrade from HP.... don't know if there is any connection??? Any assistance is greatly appreciated. Thanks.
My laptop's Stats are:
HP Pavilion dv6-3145dx Entertainment Notebook PC
Product Number: XG872UA Serial Number:[Personal Information Removed]

Hello KCComputer,
I would like to assist you with resolving this issue with your HP Pavilion dv6-3145dx Entertainment Notebook PC.
Follow the steps below to try and resolve this issue:
Perform a hard reset. Click here for assistance.
Perform all HP updates and Windows updates through HP Support Assistant. Click here for assistance.
Update the BIOS. Click here for assistance.
Also, what is the operating system running on your notebook? Click here for assistance.
Let me know if the steps above resolve the issue!
Thank you,
I worked on behalf of HP.

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