HP Pavilion DV6-320 out-of box recovery error: PLEASE HELP!!!!

Hi
I have restored(F11) my laptop to out-of-box factory restore, after fresh installation laptop got rebooted . After entering the system name, location, date.. etc. Before the desktop is loading for the first time i got the error,
' To run this application, you first must install one of the following version of the .NET Framework: v2.0.50727
 Conatct your application publisher for instructions about obtaining the appropriate version of .NET Framework'
After clicking OK on the error window desktop loaded with classic theme and explorer.exe was not working.. i am unable to open My computer, there is no IE, on the bottom of the desktop it was written as the copy of windows is not genuine.
Operationg system is windows 7 Home premium
I have restored my laptop to out-of-box 6 months before i did not face any issues.
Please Please some body suggest me !!!

Have you tried to restore it again since then? It sounds like something went wrong during the installation and not all of the required files were installed correctly. If that doesn't work, you may want to contact HP and have them send you the recovery discs.
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

Similar Messages

  • HP Pavilion dv6-7023tx Entertainment Notebook PC bios failure please help

    I have hp pavilion dv6 7023tx notebook pc, I installed a bios update from hp.  After rebooting it wont start. only balck screen showing, no beep sounds no blinking lights (caps lock)  ,  i tried everthing using usb key pressing windows + b key and nothing worked.. please help. thank you.  

    @prabu93 
    Thank you for using HP support forum. I have sent you a private message. If you’re unsure how to check your private messages please click here.
    Thank you,
    Omar
    I Work for HP

  • Invalid Key after 'out-of-box' recovery. (Satellite A215)

    I did a out-of-box recovery with the recovery disc's. It goes through the full process but when you click on 'admin' to start the computer, it asks for a product key. I've entered the on off the computer, but say's invalid. Any ideas why this is happening. I've redone the recovery three times with all the same outcome.

    Satellite A215-S7428 (PSAFGU-02E002) 
    In the Device Manager, these items are listed with a yellow question mark. Base System Devices (x3) Ethernet Controller PCI Device RTL8187B_WLAN_Adapter SM Bus Controller Video Controller (VGA Compatible)
    No surprise there. You need to install the correct drivers and utilities for Windows XP.
    The site for that model does not have them all (the chipset and display software, in particular). Best to get those for the European models in the same part number family (PSAFGx).
    Go to the European download site and select Satellite A210 with Short Model No. PSAFGE. I don't see anything there you wouldn't want to install.
    But the order of installation matters. It's important to install the AMD Processor driver and the ATI display driver prior to any other driver. Install the Common Module before any other Toshiba utilities.
    -Jerry

  • Out of Box Recovery doesn't match out of box state

    I am working to get my mom's Satellite A660 back up and running. I helped her buy it from Toshiba Direct last year and I chose the customization options because she doesn't like dealing with technology. I know that I chose the installed operating system to be Windows 7 Professional, and that matches the Windows sticker on the bottom of the laptop. We also chose to have it shipped with Office 2010 included. 
    Three days ago things went downhill for her system and it started running extremely slow, being glitchy, and windows explorer kept crashing. At some points it wouldn't get past the "Starting Windows" screen. After running the System Repair options, Windows troubleshooting options, and antivirus scans and not getting results, I decided that using the Toshiba recovery options would be best. 
    Not only was the recovery glitchy (it would have an error and have to shutdown and restart) but when all the recovery was complete, the "Out of Box" factory settings and system are NOT the same as when we first opened it from the box. The biggest descrepancy is that Windows 7 is no longer the Professional version but it is now Home Premium. Also, I notice that when I view the available drives in Windows explorer, the recovery partition that was listed is now gone. This would be irritating but acceptable, however, the computer is now just as clunky and glitchy but in different ways. 
    I'm actually on a different computer to write this because Firefox keeps not responding, Windows Update is not downloading any updates, and the computer is extremely slow. Does anybody know anything about this scenario? I am extremely disappointed with the recovery process, my mom needs her laptop for school, and I am trying to solve this for her before she really loses it! 
    How can I get the correct Out of Box recovery?? Why doesn't the OS match what truly came to us in the first place? Will this create licensing issues? Most importantly, how can I get the computer into a fresh, non-problematic state??
    Thanks in advance.

    If it's still under warranty, send it back. That would be my first option. I wouldn't be surprised if they put in the wrong OS in the recovery partition. It's typical copy and paste from their typical best selling system is what you have. You can always call their 800 number and see if they will support you even if it's not under warranty.
    Toshiba is making a lot of junk lately. I've owned 3 Toshibas prior to acquiring my latest POS last year.

  • Re: Out-of-box recovery

    Hi,
    I uninstalled Realtek Ethernet controller driver and then accidentally installed the Realtek all-in-one Windows driver but it wouldn't do the same thing as the other one.
    I then tried to uninstall it but it wouldn't let me so I tried to do the out-of-box recovery. It says to hold 0 (zero) down and press the power button so that's what I did and it just froze on the page with the red 'TOSHIBA' on even though the manual said it should come up with a warning page.
    I am not an expert at computers and am very stuck on what to do because I have to use the Ethernet cable whenever I want to connect to the internet.
    If someone can help then I would be very grateful. :)

    Hello
    If you check Users Manuals document on page 80 you will notice that there is no word about pressing zero at start up.
    HDD recovery installation works as described on http://aps2.toshiba-tro.de/kb0/HTD1303440001R01.htm or using recovery USB stick if you have created one.
    For more questions you are welcome.

  • My ipod generation 5 will not come out of recovery mode. i was simply updating my software and this happened. it will not let me restore it comes up with and error. please help, thanks.

    my ipod generation 5 will not come out of recovery mode. i was simply updating my software and this happened. it will not let me restore it comes up with and error. please help, thanks.

    Hey erinoneill24,
    Thanks for using Apple Support Communities.
    Sounds like you can't update your device. You don't mention an error that it gives you. Take a look at both of these articles to troubleshoot.
    iPod displays "Use iTunes to restore" message
    http://support.apple.com/kb/ts1441?viewlocale=it_it
    If you can't update or restore your iOS device
    http://support.apple.com/kb/HT1808?viewlocale=de_DE_1
    If you started your device in recovery mode by mistake, restart it to exit recovery mode. Or you can just wait—after 15 minutes the device will exit recovery mode by itself.
    Have a nice day,
    Mario

  • I try to restore my iphone in recovery mode but didn't get it and now can not come out of recovery mode please help me

    Hi I had perches one iphone4 from Hong Kong last month but after coming back i try to restore my iphone but it's give error 3194 then i try to restore it in recovery mode but still can not restore error -1 and now i cannot get out of recovery mode please help me to shovel this problem.

    Are you running modified software on your phone?  This error seems to be common if the firmware has been modified and you're trying to restore the phone again. 

  • Hello there. i lost my Ipad and i need to log out all email and facebook. Also is there any chance get my diary somehow. how can i log out from my Ipad? please help, i have very important information and other stuff in my Ipad?

    I need help to log out from my stolen Ipad. please help.

    If you had installed iOS 7 it would be Activation locked, but I see you only have iOS 5. You do have a backup of you iPad files on your computer or iCloud, don't you?
    If the iPad was running iOS 7, the thief/finder will not ever be able to use it.
    iCloud: Find My iPhone Activation Lock in iOS 7
    http://support.apple.com/kb/HT5818
    Apple (and no one else) can not assist (with serial number or iCloud) in finding a lost or stolen iPad.
    Report to police along with serial number. Change all your passwords.
    These links may be helpful.
    How to Track and Report Stolen iPad
    http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
    Reporting a lost or stolen Apple product
    http://support.apple.com/kb/ht2526
    What to do if your iOS device is lost or stolen
    http://support.apple.com/kb/HT5668
    How to Find a Missing iPad with FindMyiPad
    http://www.dummies.com/how-to/content/how-to-find-a-missing-ipad-with-findmyipad .html
    iCloud: Locate your device on a map
    http://support.apple.com/kb/PH2698
    iCloud: Lost Mode - Lock and Trace
    http://support.apple.com/kb/PH2700
    iCloud: Remotely Erase your device
    http://support.apple.com/kb/PH2701
    Report Stolen iPad Tips and iPad Theft Prevention
    http://www.stolen-property.com/report-stolen-ipad.php
    General steps to follow for a Stolen iPad
    http://stolen-ipad.com/
    How to recover a lost or stolen iPad
    http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/
    How to Find a Stolen iPad
    http://www.ehow.com/how_7586429_stolen-ipad.html
    What NOT to do if your iPhone or iPad is lost or stolen
    http://www.tomahaiku.com/what-not-to-do-if-your-iphone-or-ipad-lost-or-stolen/
    Apple Product Lost or Stolen
    http://sites.google.com/site/appleclubfhs/support/advice-and-articles/lost-or-st Len
    Oops! iForgot My New iPad On the Plane; Now What?
    http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
    If you don't know your lost/stolen iPad's serial number, use the instructions below. The S/N is also on the iPad's box.
    How to Find Your iPad Serial Number
    http://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-number
    iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
    http://support.apple.com/kb/HT4061
    Check the serial number (located on back/bottom) in this lost/stolen iPad database. However, most owners are not aware of this database and don’t enter the serial number.
    Stolen iPad Database
    http://www.stolenlostfound.org/online-stolen-ipad-database
    Also do a search, using the serial number, on your local Craig’s List. Some users list the serial number of a stolen iPad to thwart the sale of a stolen device.
     Cheers, Tom

  • Once I downloaded the new IOS 5.0 I've lost all of my photos that were stored on my PC, and I no longer have access to them on the IPOD.  Cannot figure out what has happened.  Please help.

    Once I downloaded the new IOS 5.0 I've lost all of my photos that were stored on my PC, and I no longer have access to them on the IPOD.  Cannot figure out what has happened.  Please help.

    Thanks lllaass, but I am not computer literate and do not understand exactly what it is I am supposed to do.  All of my photos were stored on Microsoft Windows Live Photo Gallery.  When I now access the gallery the only thing that is there are the folders with the title of the folders.  The pictures that were in those folders are now gone. I can no longer access them on my IPOD either.  My photo library on my IPOD is now empty. 
    Thanks again for your help.

  • Can't seem to download any app despite entering the correct password and answering 3 security question but still in the end it comes up the message that my session has timed out no matter what! Please help, many thanks in adv!!

    Can't seem to download any app despite entering the correct password and answering 3 security question but still in the end it comes up the message that my session has timed out no matter what! Please help, many thanks in adv!!

    Try doing it on your computer with iTunes and then sync to your iPad to see if it clears the problem.

  • HT4623 when i update my iphone 5 i receive error -1  my iphone 5 can not open it is on recovery mod please help me

    when i update my iphone 5 i receive error -1  my iphone 5 can not open it is on recovery mod please help me

    Error 1 or -1 indicates a serious hardware issue.
    Take the device to Apple or whomever provides hardware support in your country for evaluation and likely replacement.

  • Hi guys i have an ipad 1 and when i plug it in to my macbook pro picasa opens up and show its name but when i open itunes i cant find the name, ive been working my head out to solve the problem please help me:(

    hi guys i have an ipad 1 and when i plug it in to my macbook pro picasa opens up and show its name but when i open itunes i cant find the name, ive been working my head out to solve the problem please help me:(

    Pay no attention to iinami, the amount of replies to people saying their handsets must have been jailbroken everytime iTunes throws out an error is tremendous. (Clearly you don't need to have any real knowledge to get to level 3 on these forums, let's hope apple's geniuses know a lot more than some of their customers.)
    http://support.apple.com/kb/TS3694
    Solution below.
    Error 9
    This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.

  • HT201442 I've tried everything to fix my iPad after updating it today 10.9.2-now it is in recovery mode - please help ????

    I've tried everything to fix my iPad after updating it today 10.9.2-now it is in recovery mode - please help ????

    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
    DO NOT RELEASE BUTTON until you see picture of iTunes and plug
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note:
    1. Data will be lost if you do not have backup
    2. You must follow step 1 to step 4 VERY CLOSELY.

  • Pavilion dv6 wont start after factory recovery.

    Hello,
    I made factory reset using HP recovery manager ( try both: clean copy or factory default copy with software), and the process finish ok. But after restart windows cant start and stuck on windows logo, if I try safe mode, it stops at message: "You cannot finish the instalation in safe mode restart the PC and finish the installation" . It seems that the "first time use" installation process is corrupted. The HDD and memory tests  finish without error. Also tried the Hard reset (Unplug the AC remove the battery and hold power on for 30 sec.) but did not help.
    Thanks for help.
    OS win7 home premium.
    PN: QF448EA#BCM.

    Hi @Fil23 ,
    Thank you for visiting the HP Support Forums and Welcome.Thank you for all the information that you are seeing, a big help. 
    I have looked into your issue about your HP Pavilion dv6-6155ec Entertainment Notebook PC and issues getting past the HP Logo screen and then going into a loop.
    Please note remove any and all USB devices. Disconnect all non-essential devices, as these could cause some issues.
    Here is a link on computer does not start, which has a section for the HP Logo screen.
    You could reset the BIOS with this document selecting the reloading the BIOS default settings.
    Hope this helps you out.
    Thanks.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

  • HP Pavilion dv6: Can not find a Recovery Manager

    HP Pavilion dv6
    Windows 7 Home Premium
    I want to create Recovery disc but I am not able to locate recovery manager. I tried downloading and installing from below link, but didnt work.
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&softwareitem=ob-75985-1
    Also, my windows got corrupt once, so i reinstalled it with external windows CD with my windows product key and I still have recovery partition on my hard disc.

    When requesting assistance, please provide the complete model name and product number of the HP computer in question. HP/Compaq makes thousands of models of computers. Without this information it may be difficult or impossible to assist you in resolving your issue.
    The above requested information can be found on the bottom of your computer, inside the battery compartment, or on the BIOS setup screen. Please DO NOT include your serial number. Enter the model/product information into HP's Online Consumer Support page and post it here for our review.
    If you installed a generic copy of Windows 7 on your computer prior to creating your personal HP Recovery Discs, you may no longer be able to do so. If the "HP Recovery" partiton still exists on the hard drive and hasn't been damaged, please use the Windows Disk Management Console to mark or set the HP Recovery partition as active and reboot your computer. Please see HP - Partitioning and Naming Hard Drives (Windows 7) for information about using the Windows Disk Management Console. Upon rebooting, the computer should start the HP Recovery process. After recovering the computer to a factory like state, you should be able to create your personal HP Recovery Discs.
    If this doesn't work, please contact official HP support in your region / country via the HP Worldwide Support Portal, to see if HP Recovery Media is available for your computer.
    If you have any further questions, please don't hesitate to ask.
    Please click the white KUDOS star to show your appreciation
    Frank
    {------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
    Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
    This is a user supported forum. I am a volunteer and I don't work for HP.
    HP 15t-j100 (on loan from HP)
    HP 13 Split x2 (on loan from HP)
    HP Slate8 Pro (on loan from HP)
    HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
    HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
    HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
    HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
    HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

Maybe you are looking for