HP Pavilion dv6-6145dx Entertainm​ent Notebook PC not playing blu ray

So I have a HP Pavilion dv6-6145dx Entertainment Notebook PC and i was told it does play blu ray but its not working so can I get some help? Thank You! 

Hi,
Sorry, it can't play BlueRay disc's, it only supports CD's and DVD's:
   http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&​lc=en&docname=c02996677
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Similar Messages

  • HP Pavilion dv6-7010us Entertainm​ent Notebook PC

    My motheroarbd went out on my DV6 7010.
    I had to wait awhile before I could get another MB so used the HD from it for another computer (HPG-60)
    Now I am putting it back in my DV6 7010US.
    The problem is it seems that the windows from my other computer is on this.
    I am on it writing this (DV6 7010us) so can get online etc, but I wanted to re-install the oporiginal software that came with this computer.
    I can't do a recover due to the stuff from the other puter being on the HD now.
    I have a recovery disc set but thinks its for the other computer.
    I have tried Windows and HP Updates, but still doesnt seem to reload.
    I tried to get the website to auto detect and it said it couldnt detect this computer.
    So no sure what to do. Am I going to have to order another set of discs, or do the discs I have work for almost all the HP laptops? The driver disc also, is it specific to a model or just general drivers?
    I am downloading and installing all the drivers I can from HP driver download, but it still is not going back to the way it was.
    What can I do?

    Hello @JazzBrodi,
    Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
    I understand that you are looking to setup your notebook using the original operating system that first came with it, and I would be happy to help you!
    Provided that all of the original hardware is installed in your HP Pavilion DV6-7010us computer, you can recover the original operating system using a set of recovery discs. These discs can be obtained by following the steps in this document on Obtaining HP Recovery Discs or an HP USB Recovery Drive.  
    I hope this helps!
    Best Regards
    MechPilot
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

  • HP Pavilion dv6-6c14nr Entertainm​ent Notebook PC -- No webcam detected

    My name is Sarah.
    I have a HP Pavilion dv6-6c14nr Entertainment Notebook PC
    Model: A6Y00UA
    Operating System: Windows 7 Home Premium 64-bit
    I first realized I had a webcam problem today when I tried video chatting on Skype. I do have a built-in webcam, as there is a lens above my screen with the words "HP TrueVision HD" beside it.
    I opened CyberLink YouCam (it came standard with my laptop) and received this message:
    From here, I found the Webcam Troubleshooting (Windows 7) help page via Google. I followed "Reinstalling the original webcam program that came with your computer in Windows 7," but got no results. I followed "Can't find the webcam or webcam software," but got no results. I then followed "Video does not appear in your webcam software (such as YouCam, Skype, Messenger, etc.)," but got no results.
    Next, I found the Testing a Webcam Using YouCam help page via search on the HP website. I followed the instructions until step 2 "Verify the webcam hardware is recognized in Device Manager" when I had to stop here:
    I returned to the Webcam Troubleshooting (Windows 7) help page and followed the instructions for "Webcam is not listed in Device Manager (Windows 7)," but again got no results.
    I did not use Microsoft System Restore because 1) I don't know exactly when my webcam went from working to not working, and 2) I am unsure what a system restore will do in terms of me losing any data or programs.
    If anyone has any advice or knows exactly what I need to do, I appreciate the feedback.

    I would guess one of two things-either the webcam has failed or the cable that runs from the webcam is unplugged from the motherboard.
    ******Clicking the Thumbs-Up button is a way to say -Thanks!.******
    **Click Accept as Solution on a Reply that solves your issue to help others**

  • HP Pavilion dv6-6c45se Entertainm​ent Notebook PC Support

    Dear All,
    I have HP Pavilion dv6-6c45se Entertainment Notebook  When I turned on my laptop, it says "The system has detected that a cooling fan is not operating correctly. Continued operation is not recommend and may cause unpredictable behavior that could result in random shutdown, data loss or possible system damage. The system will shutdown 15 seconds. To prevent shutdown and continue operation, press the Enter key now." What is the problem? Please help what should i do...
    please Help
    Saman 

    Hi
    Please find the link given below might help you to fix your issue. In case this does not work i would request you to call HP technical support and get the Fan replaced.
    Cooling Fan Not Working
    If you live in the US, contact HP Here.
    If you are in another part of the world, start Here.
    Let us know how it goes!
    "I work for HP."
    ****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    Regards
    Manjunath

  • Win 7 64bit OS Re-install (HP Pavilion dv6-7003xx Entertainm​ent Notebook PC)

    Product name: 
    HP Pavilion dv6-7003xx Entertainment Notebook PC
    Hi, my computers hard drive failed. So I went out, bought a new hard drive and tryed installing windows 7 64bit Home premium again. When the windows disk is about to finish, it give me this message.
    "Windows could not complete the installation. To install Windows on this computer, restart the installation."
    I have tryed re-installing windows, but this problem continues to arise.
    I did some searching and found a forum that said the, "Intel(R) Moblie Express Chipset SATA RAID controller" needs to be installed using the windows disk, the "Load dirves" option. But this still doesn't work.
    Any help would be much appreciated.
    Thanks 
    This question was solved.
    View Solution.

    Hi,
    There are two posts on the first page of this Microsoft forums thread that I think may help you.
    "Windows could not complete the installation. To install Windows on theis compuiter, restart the ins..."
    One is by MarkBeacom, the other is by Para Normal. Both suggestions worked for others. You would have to see if either are able to help you.
    Let me know how this goes.
    Thanks.
    I worked on behalf of HP.

  • HP Pavilion dv6-3043tx Entertainm​ent Notebook PC

    Not able to reinstall Windows using restore CD.
    Product number: WZ500PA
    Serial number   : {Removed for privacy}
    OS                       :  Windows 7 Home Premium 64-bit
    The warranty expired on 2nd Aug.2011.
    Intel® Chipset Design Issue.
    As stated in your website at the link given below -
    http://h10025.www1.hp.com/ewfrf/wc/document?docnam​e=c02712015&cc=us&dlc=en&lc=en&os=4063&product=420​...
    i. The Fourth  through Sixth digits of the serial number are "107" or numerically lower - in my case it is 016
    ii. Chipset name in Device Manager is in the “Intel (R) 6 Series/C200 Series Chipset Family”, - True
    iii.The Serial-ATA (SATA) ports within the chipsets may degrade over time, potentially affecting the performance or functionality of SATA-linked devices such as hard disk drives and DVD-drives.”
    iv.If you have an HP computer with the affected chipset, HP recommends that you contact HP support to participate in the service solution and receive the updated part at no charge to you.
    v.If your HP computer is serviced for a different reason after April 15, 2011 and has the affected part, HP will also replace the affected part with an updated part to resolve this issue.
    Please replace the affected part - "Intel® Chipset" and resolve the issue at the earliest.

    Hello,
    Welcome to the HP Consumer Support Community.
    I apologize for the inconvenience, but this is a peer-to-peer community for customers to connect and share solutions regarding their HP products. It is not a venue to contact HP directly. If you have additional or direct feedback for HP about their products or services, please use the link below for alternate contacts.
    http://www8.hp.com/us/en/hp-information/summary/ww​-contact-us.html
    If you have other questions and concerns about using the forum, please feel free to send me a private message.
    Thank you.
    Clicking the "Kudos star" to the left is a great way to say thanks!
    When your problem has been solved, accept the solution by clicking the "Accept as Solution" button to help other members in the future!
    Rules of Participation

  • HELP!!!!!.​...HP Pavilion dv7-6b56nr Entertainm​ent Notebook PC

    how do i buy a new hard drive for my HP Pavilion dv7-6b56nr Entertainment Notebook PC and will it come with everything that was installed on it when i bought my computer?..i need a new one because my computer is just all messed up and it wont reinstall my os...it keeps sayin restoration incomplete and no os was found...ive tried and tried even with recovery disk i made and also bought the recovery disk from hp and i still get the same results...i just want my windows 7 home premium back and my computer just like it was when i bought it.

    Hi,
    The drive on the link below is an example of one that would be fine for your notebook.
    750Gb Notebook Hard Drive.
    The procedure to replace the Hard Drive starts on Page 59 of your Maintenance & Service Guide.

  • HP Pavilion dv7-1020ea Entertainm​ent Notebook PC

    My HP Pavilion dv7-1020ea Entertainment Notebook PC is not working properly, can anyone help please?
    problem description : After traveling with my laptop I started it without a power supply. It worked ok, but then when I plugged in the power the next day the power light came on on the side of the laptop but the battery power did not stop going down and the computer did not register the presence of a power supply. Once the battery power ran out the computer did not start up again. 
    Now when I start it the laptop sounds like it is booting up for about 5 seconds before it sounds like it powers down. The lights on the keyboard light up and stay lit, and the caps lock light flashes but nothing happens on the screen. 
    troubleshooting : I took the computer to PC World and the tech guys plugged it into a monitor and it didn't produce a signal. Also a tried removing battery and power supply and pressing the power button for 30 seconds and it did not work. 
    Can anyone give any advice please?
    Thanks very much,

    If the catch is defective, take it back to Wal-Mart.
     If there is a program or some back-ground task that's causing the problem, then re-installing the OS with the recovery partition may solve the problem.
     Take it to a computer repair store and ask them if they have another drive around that you could try.  At least that would tell you if it's a hardware problem.
     Most drives come out with one screw.
     Also try doing a hard reset. Unplug everything from the laptop and remove the battery.
     Hold the power button down for 60 seconds.  Only plug the adapter back in (do not install the battery at this point)
     Boot up and the next time you shut right down, install the battery. Do not install the battery in sleep or hibernation mode.
     I'm thinking a hard reset may stop what ever weird function or program that's causing the problem _ assuming that is the problem.

  • Re: Pavilion m6 1045dx Entertainm​ent Notebook PC

    Tried a hard reset and None of the function keys work. I'm still going to Windows Error Recovery. As before, when I launch startup recovery it shows a bar that windows is loading files then it goes to a blank screen with a light beam design then stops. If I select Start windows normally it starts loading windows then hangs up and goes back to the Windows error Recovery.

    Hi @A133 ,
    Thank you for visiting the HP Support Forums and Welcome. Futoji asked me to take a look at your issue. I would try going into safe mode and undoing the last 3 updates. Something has not gone well. If not you will have to try a system restore again.
    Please note remove any and all USB devices. Disconnect all non-essential devices.
    Try to turn on the computer you start to press F11 repeatedly till the menu opens. You can do a system restore. System restore will help if something automatically updated and did not go well on the Notebook.
    Please let me know what happens.
    Thanks.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

  • HP integrated bluetooth module in Pavilion dv7-2173cl Entertainm​ent Notebook PC support A2DP?

    Is my 2009 internal bluetooth module out of date?  Can I upgrade?
    I can connect an external bluetooth speaker, but windows is unable to find drivers.  According to HP.com, the drivers are up to date.  The icon for the speaker shows up in Devices and Printers window, but with a yellow error triangle.  It seems pairing is successful up to a point; I just can't use the bluetooth peripheral.  I know I can buy an external usb dongle that may or may not work, but I want don't want to have another external usb dongle as I have one for a mouse.

    SillyBilly1,
    Sorry for not replying to the second part of your post.
    I didn't notice it until after I hit post and then I had to do some research and there is not much documentation which devices are A2DP.
    From talking to people, your laptop Bluetooth will support the A2DP.
    The device that you are trying to connect the laptop will be what has the restriction on it.
    Let me know how everything goes.

  • HP Pavilion dv2700 CTO Entertainm​ent Notebook PC with Windows Vista - Problem with DVD/CD Player

    Have only played maybe 5 movies with this laptop system and than it stopped working all together. Have asked for support while under warranty with no success. Don't understand why the unit is still fairly new but will not play any cd's or dvd movies.

    Windows Media Player and Windows Media Center will play music cd's. Inserted DVD Movie and went to computer and double clicked E Drive and it did not display any files. 
    Inserted a DVD movie and went to Windows Media Cenetr and clicked play DVD and it said the following " WMC cannot detect a video DVD in the DVD-ROM Drive". I ejected the DVD and than reinserted same and can hear something running and clicking but still will not play a DVD.
    I believe I've played maybe 5 DVD Movies since purchased this unit new and then it stopped playing any DVD's.

  • HP Pavilion dv7 Notebook PC won't play blu-ray anymore

    HP Pavilion dv7 Notebook PC used to play blu-ray discs. it had been a while since i have tried to play one and my computer has, no doubt, updated countless times since.
    when i load a blu-ray disc the HP DVD player starts, and there is a black screen which says 'loading' and to press play. pressing play does not start the disc. it used to ask me if i wanted to check for updates, but selecting 'yes' never seemed to find any, and selecting 'no' just brought you back to the same place.
    i have tried downloading the sp50935 DVD update to fix the problem, but when installing i get a message that says the 'install has been stopped due to an unsupported operating system' (to that effect), but i use Windows 7 Home Premium 64-bit Service Pack 1, the same that came installed when purchased.
    any ideas?

    Hi jim_douglas,
    Welcome to the HP Forums! Sorry to hear about the blu-ray issues. I will be happy to help but I will need your product number?
    Find your product number on a notebook:
    http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c00033108
    Thank you,
    Please click “Accept as Solution ” if you feel my post solved your issue.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Thank you,
    BHK6
    I work on behalf of HP

  • Win 7 OS Re-install (HP Pavilion dv6 Entertainm​ent Notebook PC series)

    Hi
    I have problem re-install windows 7 on the laptop.
    I installed Linux on the computer.
    and want to re-install windows 7 on it.
    but have problem finding the right AMD Sata driver for my laptop.
    when i use lspci -vl in ubuntu i get that i have
    AMD SB6xx / SB7XX / SB 8xx (SATA)
    what i have tried until now.
    64bit Win7Vista AMD AHCI driver v1.2.1.349 WHQL
    64bit Win7Vista AMD SB7xx/8xx RAID driver v3.3.1540.35
    from win-raid
    Please can someone help me?
    This question was solved.
    View Solution.

    Here are the specs for your HP Pavilion dv6-6042eo Entertainment Notebook Computer. Here is the HP Pavilion dv6-6042eo Entertainment Notebook PC Drivers page for your computer. Here are the most current AMD Chipset Driver (Chipset, SATA/RAID, USB 3.0).
    If using the HP Recovery Discs set you created when you first setup your computer or an HP Recovery Disc set you ordered from HP, you shouldn't need any drivers to return the computer to a factory like state.
    If you are trying to use a generic copy of Windows 7 to do a clean install, you also shouldn't need AMD specific drivers to complete the install. You may wish to see "How to Install Windows 7 Without the Disc" for instructions on downloading the Windows 7 SP1 Media Refresh image, creating the Windows 7 SP1 installation media, and installing Windows.
    I reccomend using Windows SP1, as it has newer and more complete driver support. This may get you past the issue you are having. You may also wish to post images, as to aid us in assisting you.
    If you have any further questions, please don't hesitate to ask.
    Please click the white KUDOS star to show your appreciation
    Frank
    {------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
    Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
    This is a user supported forum. I am a volunteer and I don't work for HP.
    HP 15t-j100 (on loan from HP)
    HP 13 Split x2 (on loan from HP)
    HP Slate8 Pro (on loan from HP)
    HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
    HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
    HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
    HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
    HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

  • HP Pavilion dv4t-5100 CTO Entertainm​ent Notebook PC Graphic Card Replacemen​t

    Hello all,
    I have, as listed in the subject, an HP Pavilion dv4t-5100 CTO Entertainment Notebook PC, and I had a few questions about it. First off, I bought it 2-3 years ago and the NVIDIA graphics card it came with has broken, and by broken I mean it doesn't function the way a working card would. To get into detail, it is a NVIDIA GEFORCE GT 630M 1GB, and there are updates for it, however, when I try to update, I experience the following, I can download the update just fine but when I go to restart to install the update is when I have problems. As my laptop starts up again, it crashes and I have to do a System Restore. Thus, I consider it to be broken.
    So, I wish for help from the HP Community.
    I wish to know if I can purchase a replacement to me installed on my laptop to get another 630M put in or if better yet, I can instead upgrade to a newer NVIDIA graphics card without having to buy a whole new laptop.
    Please help,
    Sincerely --RareFindsYou

    RareFindsYou wrote:
    Hello all,
    I have, as listed in the subject, an HP Pavilion dv4t-5100 CTO Entertainment Notebook PC, and I had a few questions about it. First off, I bought it 2-3 years ago and the NVIDIA graphics card it came with has broken, and by broken I mean it doesn't function the way a working card would. To get into detail, it is a NVIDIA GEFORCE GT 630M 1GB, and there are updates for it, however, when I try to update, I experience the following, I can download the update just fine but when I go to restart to install the update is when I have problems. As my laptop starts up again, it crashes and I have to do a System Restore. Thus, I consider it to be broken.
    So, I wish for help from the HP Community.
    I wish to know if I can purchase a replacement to me installed on my laptop to get another 630M put in or if better yet, I can instead upgrade to a newer NVIDIA graphics card without having to buy a whole new laptop.
    Please help,
    Sincerely --RareFindsYou
    For your case of a dead GPU your only choice is to replace the board with same matching board with the GPU fixed. Otherwise if there is a eBay seller that does GPU repair is the only other way to fix the dead GPU problem. I doubt being 2-3 yrs old HP would repair or fix your dead GPU and if they do they would mostly likely swap the board with another board hopefully with the GPU fixed.
    I am a Volunteer to help others on here-not a HP employee.
    Replies aren't online 24/7 because of Time Zone differences.
    Remember in this Day and Age of Computing the Internet is Knowledge at your fingertips if you choose understand it. -2015-

  • HP Pavilion dv6-6181TX. System Recovery is not working From HP Recovery Manager.

    HP Pavilion dv6-6181TX
    Product No. A3U49PA
    Genuine Windows 7 Home Premium 64
    (but i upgraded it to windows 7 ultimate)
    System Recovery is not working From HP Recovery Manager. so i cant restore my laptop to its original factory condition. (Genuine Windows 7 Home Premium).
    so when i restart my computer and press Esc and then choose F11 i get this message :
    "Windows failed to start. A recent hardware or software change might be the
    cause. To fix the problem:
    1. Insert your Windows installation disc and restart your computer.
    2. Choose your language settings, and then click "Next."
    3. Click "Repair your computer."
    If you do not have this disc, contact your system administrator or computer
    manufacturer for assistance.
    File: \Boot\BCD
    Status: 0xc0000225
    Info: An error occured while attempting to read the boot configuration data."
    i saw this from the forum
    http://h30434.www3.hp.com/t5/Notebook-Recovery/Hp-recovery-manager-problems/m-p/2395473/highlight/tr...
    Had the C partition been split/shrunk to form a new partition previously?
    Does disk management show the HDD as basic or dynamic? (Start>Right-click Computer>Manage>disk management on the left).
    If it has been switched to dynamic (Windows does this automatically when more than 4 partitions are present on the disk), then the F11 recovery partition won't function until it is restored to basic, but I would like to confirm that is the scenario before providing those steps.
    The Disk management shows that my HDD as Dynamic, what should i do then if this is the case and the possible solution to my problem?
    please help me & Thank you for your time,
    This question was solved.
    View Solution.

    If you have more than 4 partitions you will need to delete the extra partition/partitions, then convert the hdd back to Basic.
    Older versions of Partiton Wizard Free work: 
    http://www.sevenforums.com/tutorials/26829-convert-dynamic-disk-basic-disk.html
    ******Clicking the Thumbs-Up button is a way to say -Thanks!.******
    **Click Accept as Solution on a Reply that solves your issue to help others**

Maybe you are looking for

  • 2 issues with ASA 8.4

    I think the problems are related to NAT and how it is implemented in 8.4. Any help THANKS!! 1) vpn client connects, but can't access the network 2) I need to allow pcanywhere traffic to go through the ASA to host 192.168.200.99. The remote host is a

  • Can Window and aggregate functions be used in Pro*C?

    Are Window functions like dense_rank() over (partition by ... order by ..) available in Pro*C embedded SQL? Thanks Rawender Guron

  • What exactly does 'Open Filer' do ?

    DB version: Oracle 11gR2 I have installed and maintained Oracle RAC in the Real World systems (Solaris and AIX). Here the Nodes are connected to shared storage via HBA cards. I've seen Blogs, articles of people using VM Ware, Oracle Virtual box creat

  • Data messed up! Why?

    Two phones have recurring data at exact same times daily.  Why? Also, recently purchased new phone, arrived in mail, not activated yet---daughter at college, still using old phone.  Her old phone now shows she hasn't used data for 20 days (it was doc

  • MATERIAL ON IDOC,ALE AND EDI

    hi,     IF U HAVE ANY  MATERIAL ON IDOC,ALE AND EDI PLZ  SEND TO MY MAIL ID([email protected])  OR  GIVE ANY SITE ADDRESS?