HP Pavilion dv6-6b10tx two of the usb ports are not working

I have recently bought a HP Pavilion dv6-6b10tx....and had it fixed by hp for a problem with the beeping noise.
After sending my laptop for repairs( replacing the system board), I received my laptop but two of my usb ports are not functioning...
I did a bios update and did the hp update to see if it actually fix anything but not luck. So I went device manager and found a exclamation mark on the renesas electronics usb 3.0 host controller with a device status 'This device cannot start. (Code 10)'. What do i do??

The question is why is the port not working? Is something in the port that you can see? If not, then there isn't much you can do but take the computer in to the genius bar and have the techs see if it is a circuit problem that can be fixed.

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HP Pavilion dv6-6b10tx two of the usb ports are not working

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