HP Pavilion dv6-6b63er Service Door & Battery

I have a problem with opening/closing them.
At first i could freely extract battery, but couldn't open service door. Slider was just stuck in left(battery) half and didn't move to the right.
Then after some unknown event i opened service door. Now slider stuck in right corner and i can't even completely close service door, left alone extract battery.
What can i do?
Sorry for bad english.
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well after some shamanism with screwdriver i manually extract battery(i hope i didn't break anything) and peacefully close service door.
Problem solved, i think. Both of them freely open/close now.
But still dunno why i could not open service door in the beginning...

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HP Pavilion dm1-4016au Service Door

I'm trying to remove the service door to upgrade memory. There is a video at http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02062583&tmp_task=useCategory&cc=au&dlc=en&lang... but my notebook doesn't have the two tabs at the rear of the battery bay illustrated in the video. I've tried sliding the battery/service door release (see below) but it doesn't seem to make any difference.
Does anyone have any hints on how to release the cover?
thanks,
David
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Service manual here
That model is slightly different, push the batery latch (1) to release the door then slide the door towards the front of the laptop then lift up,

HP Pavilion dv6-2190us Notebook PC Battery Won't Charge & Will Now Only Run on AC Power

OS: Win7 (64-bit)
Serial #: [Personal Information Removed]
First off, I will say that the main battery I am using is not an HP OEM battery, however, it has been verfied to work and charge correctly in another family member's dv6 notebook. Furthermore, I have access to an HP OEM battery, from a family member's dv6, with which I have confirmed the same issue. FYI: I replaced my OEM battery about a year ago with an aftermarket battery when my OEM battery stopped holding a charge. This happened after before my laptop was 2 years old.
So, here's a description of the problem. About a month ago, even though my laptop was plugged in to the AC adapter, the battery stopped charging. The laptop continued to work until the battery completely ran out of charge. Once that happened, the laptop shut down, DESPITE still being connected to the AC adapter. At this point, as long as the battery was installed in my laptop, with the AC adapter still connected, it would not power up. The only way I could get it to power up was to remove the battery. Then, it would boot up just fine, but of course, I was now tethered via the AC cord, turning my laptop into a "thin and light desktop". If I attempted to put the battery back while the computer was on, connected to the AC adapter, it would shut down IMMEDIATELY. I took the battery and plugged it into my family member's dv6, at which point it charged just fine and worked normally. I then took the charged battery and put it back into my laptop only to have the same sequence of events repeat, i.e. laptop ran off of the battery despite the AC adapter being plugged in until it ran out of charge...had to remove battery to get laptop to start back up. I have also confirmed the exact same behavior with the HP OEM battery out of my family member's dv6. So, in a nutshell, it would appear as though my laptop has lost the ability to charge batteries and cannot resolve the fact that the AC adapter is plugged in when a dead battery is installed.
It should be noted that despite the normal operation of my family member's dv6 with my battery and the normal operation of my laptop with just the AC adapter plugged in, I did verify (via a multimeter) that the voltage of the batteries were within normal operating range and that the voltage and current flow of the AC adapter was within normal operating range.
Is there a separate charging circuit inside the dv6 for charging the battery? Is it separate from the motherboard and possible to replace? I've done quite a bit of research on this issue (or very similar issues) and despite some suggestions RE: BIOS issues, I just can't see how that could be the culprit. Nor can I see how "re-calibrating" my battery would address this problem. Note: battery does register at 100% when charged in the other dv6 and put back into my dv6.
Ok, I hope that clearly explains the issue. Please let me know if I can provide any further details to help troubleshoot it.
Thanks,
Eric

Okay, so the type of battery you have is designed to last approximately 1 year (see link below) it has lots of links to other useful docs too.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00596784&cc=us&dlc=en&lc=en&product=4121239&tmp...
HP & other companies do sell Long life batteries but they cost more.
We would ask you to put the unit in our unit and run Battery check which is inside HP Support Assistant, make sure you have the latest version, same for your BIOS Version.
You will see there are bunch of tips on how to make your battery last longer, but you really need to start doing them from the start, if your battery is already 1 year old there is a good chance it is low enough on it's capacity to require you buying a new one.
You should check out our site, they often have sales, and Batteries would be under accessories.
Check out other sites too, compare.
Good luck.
I am an HP employee
Knowledge is power...Power to the people

Pavilion G6 2090ca service door

I'm having trouble opening the service door on the bottom of my laptop. The single screw that seems to be holding it in is spring loaded and won't come off. I've loosened it as much as possible and the panel won't come off. I believe that there are tabs holding it in. Is there any way to tack this panel off? Also, please don't give me the link to the G6 maintenance manual as that doesn't apply to this model of laptop.
thanks

Hey,legtho.
They only option for you to access anything underneath the service door is to take the screw out. If you can't. You will need to take the notebook to best buy or some local repair shop for them to take it out.
THX

HP Pavilion DV6 Battery Issue.

Hello,
I'm currently having a recent problem with my HP Pavilion DV6 (A8KO2EA#ABU) laptops battery stating (plugged in, charging) and being stuck on 8% and not charging whatsoever, if I remove the power cord, the laptop will instantly shut off.
I've made sure all updates are installed via windows and the HP Support assistant, HP battery check states 'Weak (30)' and charge capacity at 45%, also full charge capacity is listed as 2570mAh.
I'm just wonderig if by this I should be buying a new battery, or is there a chacne it could be something else?
David.

Hi David:
Thank you for your inquiry. I am pleased to assist you the best I can!
I understand you are having an issue with the battery. Here is a document on "Testing and Calibrating the Battery (Windows 7)" click here. For your convenience I am also sending the" HP ENVY dv6 Notebook PC Maintenance and Service Guide" click here. Please see page 51, Battery for replacement part numbers and how to remove it. Here is a document which contains a video on "Removing and Replacing the Battery for HP Pavilion dv6-7000, dv6-7100 and HP ENVY dv6-7200, dv6-7300 Notebook PCs" click here. Here is a link to the HP Parts store click here, if you should require it I hope this helps.
Sparkles1
I work on behalf of HP
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Blue tinted screen, menory problems, underperforming battery - 5 day old HP pavilion dv6-6005sa

I bought a new HP Pavilion dv6-6005sa 15.6" Laptop - Linen White on 14/06/11 from Currys digital, Arndale Centre, Manchester. The laptop is less than 1 week old.
The screen is a frost blue colour from the second I turn it on to the second it is turned off. Weirdly I can see the entire screen, just that everything is blue!! Does anybody know how this can happen??? When I move the screen it flickers from normal to this blue thing. A loose connection maybe?
I am unhappy as I got to send it back to the shop for a under 21 days replacement involving an expensive airmail delivery :@ The alternative would be a 3 week investigation in the lab which I cant be bothered with!
Has anybody else experienced this phenomenon with a HP laptop screen? I also am beginning to experience memory problems and the usb prots are on the blink. I have looked after it very well, it has just been sat on a desk for 5 days! Can anybody explain me this phenomenon and if it is a comon problem with HP laptops?
Now for the next problem as if a faulty screen and memory cache wouldnt be enough! The battery:
The battery specs are as follows:
Lithium-Ion 6-cell battery
'upto 7.5 hours battery life'
The battery is advertised to perform 'upto 7.5 hours' however I get maximum 4.5 hours doing absolutely nothing on power saver mode with the laptop with it just sitting there idle on a desk. At the same time I also had wireless and bluetooth off; screen brightness set to 0%, maximum processing chip power reduced to 20%; battery saver mode active; all major applications closed).
I get maximum 2-3 hours doing basic tasks with it such as word processing. Gaming I get maximum 1.5 hours.
The battery checker displays the following:
Status: Ok (0)
warrenty type: 1 year
cycle count 0
manufacturer: 13-42
battery age 136 days
serial number: 12587 02/01/2011
Temperature: 27oC
Design Capacity: 5100mAh
Full Charge Capacity: 5222mAh
Remaining Capacity: 5222mAh
Current: 0mA
Terminal Voltage: 12530 mV
Design Voltage: 10800 mV
Cell Voltage 1: 4174 mV
Cell Voltage 2: 4177 mV
Cell Voltage 3: 4177 mV
Cell Voltage 4: 0 mV
Status: 0
AC Power: True
CT Number: N\A
I have highlighted in bold the things I thing are suspicious. I feel the results are those of a malfunctioning battery. Could anybody tell me if I am correct withmy assumptions?
As I am no expert coes anybody reading this think these results are normal for a new battery and can you provide me some insight to wether my battery might be faulty or not?
Basically I think at least one of the 6 cells inside the battery are malfunctioning.
The laptop specifications are as follows:
Processing chip:
General Information Processor AMD Phenom™ II X4 P960 Processor
1.8 GHz
1.8 GHz HT
4 x 512 KB L2 Cache
Quad-core
Operating system:
Genuine Windows® 7 Home Premium x64
RAM:
6GB DDR3 RAM (1x4Gb 1x2GB cards)
Graphics card:
AMD Radeon HD 6470M
512 MB dedicated memory
Screen:
Screen type Widescreen LCD
Screen resolution - WXGA
- 1366 x 768 pixels
Screen size 15.6-inches
Screen features BrightView Infinity Display
LED backlighting
16:9 aspect ratio
Hard drive:
750GB SATA 5400rpm
Disk Drive:
Optical disk drive LightScribe SuperMulti DVD±R/RW with Double Layer Support
Memory card reader:
Yes
USB:
2 x USB 2.0
2 x USB 3.0
FireWire:
No
Internet:
Modem/Ethernet Gigabit Ethernet
WiFi 802.11 b/g/n
Bluetooth Yes
Audio interface:
2x headphone-out/ 1x microphone in
Sound Beats sound system
Video interface:
TV output 1 x HDMI (digital video/audio)
1 x VGA (analogue video)
Webcam:
HP Truevision 2.0 megapixels HD Webcam
Battery:
Lithium-Ion 6-cell battery
Up to 7.5 hours battery life
External Accessories included:
Power cord
AC adapter
Documentation
Software:
Software included This PC is optimized for Microsoft® Office 2010.
Purchase a Product Key Card or Disc to activate full-featured Office software preloaded on this PC.
HP QuickWeb
HP QuickSynch
HP CloudDrive (30-days trial)
HP Setup
HP Support Assistant
Cyberlink DVD suite
Arcsoft webcam
Arcsoft Total Media Theatre
HP Games Console
HP Connection Manager
Windows Live Applications
Microsoft Internet Explorer
Windows Live Messenger
Adobe Reader
Adobe Flash Player
Dimensions:
Size:
378 x 246.8 x 31.1 mm ( W x D x H)
Weight:
2.91 kg
If my replacement unit works how it is designed too it will be a beasty machine! I just hope my mate who is taking it back to the shop for me checks it properly before sending it me back!
Joe

Go to Power Options in the Control panel and select the Power Saver option. Do not choose balanced. Then run your battery capacity tests again. Hopefully the new setting will improve the time that you get.
Best regards,
erico
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Battery Question: Pavilion dv6-6c65sx

I have : HP Pavilion dv6-6c65sx Entertainment Notebook PC with Windows 7 64-bit
I bough it as a Desktop Replacement, so, it is almost my only machine.I use it all the time.
I plug the AC Adapter to it with the battery in place , But I am not sure this is the best practice for it.
I heard the battery gets weaker when plugged to AC Adapter all time.
What is really the best practice, knowning that I rarely move with it?
This question was solved.
View Solution.

Hi,
If you use the notebook on AC Power nearly all of the time, I would suggest storing the battery as the machine will run perfectly well without it installed and you gain the advantage of increasing the usable life of your battery.
The primary factors affecting the lifespan of a lithium ion battery are the number of charge/discharge cycles and if stored, the temperature.
If you wish to store the battery, drain it to around 40% charge, then remove it, wrap it in a plastic bag and store it in a cool location such as a refrigerator ( not freezer ). It's also a good idea, once a month, to fully charge, fully discharge, fully charge and then drain to 40% again before storing.
Best regards,
DP-K
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How can I get a repacement battery for my pavilion dv6: 484170-001?

I need replacement battery for hp pavilion dv6 with number 484170-001

OK this is a volunteer Forum and most of us do not work for HP and some of us are across the pond where there is a time difference so sometimes there will not be an instant response.
Genuine from the U.K.:
http://www.ebay.co.uk/itm/Genuine-Laptop-For-HP-484171-001-485041-001-485041-003-484170-001-513775-0...
http://www.ebay.co.uk/itm/GENUINE-BATTERY-FOR-HP-PAVILION-HP-Spare-484170-001-/371083992849?pt=UK_Co...
If this is "the Answer" please click "Accept as Solution" to help others find it.

Battery isssue for Pavilion dv6 laptop

Dear Sirs or Madam,
I have problem with battery of my laptopn in model pavilion dv6. The battery is dead and do not be charge , and after disconnecting charger cable it will be turn off after 2-3 minutes. I want to know if it is definitly battery problem. How much does it cost each on (normal one-long lasting).I am look forward to hearing from you as soon as possible.
Yours faithfully,
Hamdam

Hi,
Please try the following test first:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c00821536
If failed, you need to replace battery. We need exactly the model of your machine (dv6-xxxxxx) before we can say BUT you can check the following price (roughtly):
http://www.au-battery-store.com/batteries.php/Pavilion_dv6+battery+HP?gclid=CL3Ojc7umr0CFYtapQod_y8A...
Regards.
BH
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HP Pavilion dv6-3050tx Overheating while Running Over Battery

I have an hp pavilion dv6-3050tx, Running Windows-7 64 bit. Few days back I had changed my battery as my earlier battery was not able to provide backup more than 5min. But after inserting the new battery I am facing a problem.
When I unplug the charger, after some time my pc get hibernated, and when I again turn it on it shows following massage
"The system bios has detected your notebook PC was placed in hibernation to avoid overheating.
The system is now operating normally and your data should remain intact.
Overheating may occur if the cooling vents are blocked or the operating temperature exceed the specification. The notebook PC should return to normal operation once the situation is resolved.
System Temperature (90D)"
I cleaned the fan and also applied thermal paste, but the problem is still there. And the main thing is, it happens only when the pc is running over battery, on Plug-in I have used my pc for 3-4 hours continuously and its running smoothly. But as soon as I unplugged the charger, the fan starts moving faster and soon after some time the pc automatically gets into hibernation due to overheating.
Again I am saying specifically that, this problem occurs only when the PC is running over battery. While Plug-in pc runs smoothly and properly.

Hi
This wat you can try.. install the Bios update from
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-100446-1&cc=us&dlc=en&lc=en...
and also try to install
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c02638953
Hope this helps.
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-VJ
Although I am an HP Employee, I am speaking for myself and not for HP.

HP Pavilion dv6 Notebook PC Battery Adapter Message

I have an HP Pavilion dv6 Notebook (product # A5F76AV) and recently every time I plug it in with the adapter that was provided with it, a message in a box appears on the bottom right hand corner of my screen saying that I need a higher power adapter, and this causes me to randomly drop in FPS when I play a video game. How do I solve this? Thanks.
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View Solution.

Hey iilykerice,
I see that you're still having an issue with the error message prompting you to get a higher power adapter.
Here is a couple of workarounds -
NON-OPTIMAL WORKAROUND I discovered that if you simply remove the battery while using the computer in AC mode. The messages stop. Apparently they appear whenever the computer switches between AC and battery power. It works vice-versa as well, when running on battery power only.
ANOTHER WORKAROUND As I was going through all of this, I discovered that changing the power configuration from "Power Saver" to "HP Recommended (Recommended)" the messages stopped. I did this however while the battery was removed, and it is possible that the battery should be out when you do this.
ALSO, The OEM adapter by the way is 65 watts -- people on other forums suggested that anything under 60 watts should be replaced no matter what. We had it plugged into a very old surge protector, which conceivably could have been robbing power. So we now have it directly in the wall. (Did this after stopping messages with the different power config, so I don't know if it would have worked -- but try it anyway).
Here is the document i got this from for you too take a look at- http://goo.gl/ynP1V
Also, If you're still in warranty please contact HP at 18004746836
It very well could be the ac adapter.

HP Pavilion dv6 Notebook PC Battery Problem

I have an HP Pavilion dv6 Notebook PC Windows Vista 64-bit, I bought it less than 2 months ago. Yesterday I fogot my charging cable so I ran my battery all the way out. Then this morning after charging I turned on my laptop and it gave me a message about the internal battery being weak. I tested it with the HP Support Assistant and got this message:
"The battery is functioning correclty, but due to normal aging of the battery, the battery life between charges has reached a point where your battery is no longer useful. The battery may be covered by your HP Warrant. Please contact HP."
What happened to my battery and is there a way to fix it without getting a new one (highly unlikely but I have to ask..)? I'm hoping this problem is under warrenty because I've only had my laptop for less than two months and the battery is already aged?
Thanks for your help!

Hi, try to download the latest HPSA and test the battery again, if it still shows the same problem, contact local support center to get the battery replaced.
I am an HP employee.

Battery for Pavilion DV6 6170 Win 7 64 bit

from where can i purchase battery for Pavilion DV6 6170 Win 7 64 bit in New Delhi, India or in Meerut, Uttar Pradesh, India.

Hi drjainpulkit
You could search in this link for nearest HP authorised stores: http://m.hp.com/in/en/store-finder/index.do
You could also contact HP directly and ask for the nearest store address:
Call: 18001801810
HP online store: https://www.hpshopping.in/HpOnlineStore/Common/Online_contactus_page.aspx
Email: [email protected]
This is your product manual:
http://h10032.www1.hp.com/ctg/Manual/c02842252.pdf
Go through page 10, 30-31 for the battery specifications and exact part number you've to buy. There are 3 battery capacities listed in the manual tested. You could go with any of them.
If you're under warranty and you suspect failed battery , you can contact HP directly with the error you've received, they'll probably replace it with no cost.
If you're not under warranty, you could also try searching for the battery in online stores like eBay, amazon, flipkart with the part number mentioned in manual, and get it online, which ever is cheap.
Regards
Visruth
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HP Pavilion dv6-2088dx Entertainment Notebook PC replacement battery

So my battery for my HP Pavilion dv6-2088dx Entertainment Notebook PC is getting old. I am looking for a new one. Problem is I don't know which one fits my laptop. Can you guys help me?

HP Battery Chart PDF
HP Parts Store
484170-001 Battery pack (Primary) - 6-cell lithium-ion (Li-Ion), 2.2Ah, 47Wh
HP 6 cell Standard (Factory & for much better price than HP Home & Home Office Store)
HP Home & Home Office Store
HP 6-cell Primary Battery (EV06) KS524AA
HP 6 cell Standard (Factory)
HP 12-cell Extended-Life Battery (EV12) KS526AA
HP 12 cell Multi charge (Fat pack/over size form)
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New Battery Not Recognized on HP Pavilion dv6-4052nr

Hello,
So I have an HP Pavilion dv6 that I have had for about 4 years now. Everything works fine on it but within the last year the battery has slowly been unable to hold a charge. Until recently where it won't hold a charge at all and has to be plugged in. I ran a diagnostic test on it and it said that I needed to purchase a new battery. I purchased a new battery from online since I could not find a proper replacement from HP. This battery looks exactly the same as my previous battery and fits perfectly in the battery slot, but when I turn my computer on it does not recognize the battery is there. It did run off just the battery for about 30 minutes and then shut down. Now it won't charge and I have to run simply off it being plugged in. I did another battery diagnostic on my computer and it just says that it can't find a battery.
I know that many other people have had this issue with no way of fixing it and I have tried some ways to fix it such as turning the computer off, taking out the battery, holding down the power button, etc. They have not worked however. Is there any other fixes I can try or will I simply have to buy a new battery? Is there one that is more guaranteed to work through HP?
Thank you!

Hi @mimorgan ,
Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your HP Pavilion dv6-4052nr Notebook and issues with the newer battery. Here is a link to test and calibrate the battery.
Here is a link to your manual page 20 for the battery part number. Yours is a 6-Cell 55WHr Lithium-Ion Battery and the new should match the specs.
What is the part number of the new battery?
Please let me know.
Thanks.
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HP Pavilion dv6-6b63er Service Door & Battery

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