HP Pavilion dv6-6c14nr Entertainment Notebook PC -- No webcam detected

My name is Sarah.
I have a HP Pavilion dv6-6c14nr Entertainment Notebook PC
Model: A6Y00UA
Operating System: Windows 7 Home Premium 64-bit
I first realized I had a webcam problem today when I tried video chatting on Skype. I do have a built-in webcam, as there is a lens above my screen with the words "HP TrueVision HD" beside it.
I opened CyberLink YouCam (it came standard with my laptop) and received this message:
From here, I found the Webcam Troubleshooting (Windows 7) help page via Google. I followed "Reinstalling the original webcam program that came with your computer in Windows 7," but got no results. I followed "Can't find the webcam or webcam software," but got no results. I then followed "Video does not appear in your webcam software (such as YouCam, Skype, Messenger, etc.)," but got no results.
Next, I found the Testing a Webcam Using YouCam help page via search on the HP website. I followed the instructions until step 2 "Verify the webcam hardware is recognized in Device Manager" when I had to stop here:
I returned to the Webcam Troubleshooting (Windows 7) help page and followed the instructions for "Webcam is not listed in Device Manager (Windows 7)," but again got no results.
I did not use Microsoft System Restore because 1) I don't know exactly when my webcam went from working to not working, and 2) I am unsure what a system restore will do in terms of me losing any data or programs.
If anyone has any advice or knows exactly what I need to do, I appreciate the feedback.

I would guess one of two things-either the webcam has failed or the cable that runs from the webcam is unplugged from the motherboard.
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Hello @JazzBrodi,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that you are looking to setup your notebook using the original operating system that first came with it, and I would be happy to help you!
Provided that all of the original hardware is installed in your HP Pavilion DV6-7010us computer, you can recover the original operating system using a set of recovery discs. These discs can be obtained by following the steps in this document on Obtaining HP Recovery Discs or an HP USB Recovery Drive.
I hope this helps!
Best Regards
MechPilot
I work on behalf of HP
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HP Pavilion dv6-6145dx Entertainment Notebook PC not playing blu ray

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Hi,
Sorry, it can't play BlueRay disc's, it only supports CD's and DVD's:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c02996677
Regards.
BH
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Hi
Please find the link given below might help you to fix your issue. In case this does not work i would request you to call HP technical support and get the Fan replaced.
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If you live in the US, contact HP Here.
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"I work for HP."
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Product name:
HP Pavilion dv6-7003xx Entertainment Notebook PC
Hi, my computers hard drive failed. So I went out, bought a new hard drive and tryed installing windows 7 64bit Home premium again. When the windows disk is about to finish, it give me this message.
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This question was solved.
View Solution.

Hi,
There are two posts on the first page of this Microsoft forums thread that I think may help you.
"Windows could not complete the installation. To install Windows on theis compuiter, restart the ins..."
One is by MarkBeacom, the other is by Para Normal. Both suggestions worked for others. You would have to see if either are able to help you.
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Thanks.
I worked on behalf of HP.

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Hello,
Welcome to the HP Consumer Support Community.
I apologize for the inconvenience, but this is a peer-to-peer community for customers to connect and share solutions regarding their HP products. It is not a venue to contact HP directly. If you have additional or direct feedback for HP about their products or services, please use the link below for alternate contacts.
http://www8.hp.com/us/en/hp-information/summary/ww-contact-us.html
If you have other questions and concerns about using the forum, please feel free to send me a private message.
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Hi,
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Hi @A133 ,
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HP integrated bluetooth module in Pavilion dv7-2173cl Entertainment Notebook PC support A2DP?

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Hi
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This question was solved.
View Solution.

Here are the specs for your HP Pavilion dv6-6042eo Entertainment Notebook Computer. Here is the HP Pavilion dv6-6042eo Entertainment Notebook PC Drivers page for your computer. Here are the most current AMD Chipset Driver (Chipset, SATA/RAID, USB 3.0).
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I reccomend using Windows SP1, as it has newer and more complete driver support. This may get you past the issue you are having. You may also wish to post images, as to aid us in assisting you.
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Hello all,
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RareFindsYou wrote:
Hello all,
I have, as listed in the subject, an HP Pavilion dv4t-5100 CTO Entertainment Notebook PC, and I had a few questions about it. First off, I bought it 2-3 years ago and the NVIDIA graphics card it came with has broken, and by broken I mean it doesn't function the way a working card would. To get into detail, it is a NVIDIA GEFORCE GT 630M 1GB, and there are updates for it, however, when I try to update, I experience the following, I can download the update just fine but when I go to restart to install the update is when I have problems. As my laptop starts up again, it crashes and I have to do a System Restore. Thus, I consider it to be broken.
So, I wish for help from the HP Community.
I wish to know if I can purchase a replacement to me installed on my laptop to get another 630M put in or if better yet, I can instead upgrade to a newer NVIDIA graphics card without having to buy a whole new laptop.
Please help,
Sincerely --RareFindsYou
For your case of a dead GPU your only choice is to replace the board with same matching board with the GPU fixed. Otherwise if there is a eBay seller that does GPU repair is the only other way to fix the dead GPU problem. I doubt being 2-3 yrs old HP would repair or fix your dead GPU and if they do they would mostly likely swap the board with another board hopefully with the GPU fixed.
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Hi @bweb42 ,
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Thanks.
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What is the proper battery to purchase for this type of notebook?

Hi,
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HP Pavilion dv6-6c14nr Entertainm​ent Notebook PC -- No webcam detected

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