Hp pavilion dv6 audio not working

product name: HP Pavilion dv6 Notebook PC
Product number: A3L69EA#ABU
no audio is working at all, not even when i use headphones, i have tried turning all volumes up and i have checked that the audio is enabled on the device manager, please help, thankyou

Go to the link below.Enter your Product Number as listed on Service Tag. After entering PN, click Next ,then choose Software & Drivers.On the next page use the dropdown to select your OS (probably Windows 7 64bit). A list will populate with drivers. Download & Save the latest Audio driver.
http://h10025.www1.hp.com/ewfrf/wc/siteHome?cc=us&​lc=en
Go into Control Panel,Programs & Features-uninstall IDT software.Restart the laptop and install using the downloaded file.
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    Go to the link below.Enter your Product Number as listed on Service Tag attached to bottom of notebook (may be under battery). You can also get the Product Number by pressing Fn + Esc key. After entering PN, click Next ,then choose Software & Drivers.On the next page use the dropdown to select your OS (probably Windows 7 64bit). A list will populate with drivers. Download & Save the latest Audio driver.
    http://h10025.www1.hp.com/ewfrf/wc/siteHome?cc=us&lc=en
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    ```````````````````````````````````````
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    1-remove power cord and battery
    2-press power button for 30 seconds
    3-reinstall only power cord for first startup.
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    Hi,
    DV6 is a series of hundreads of models, what is yours ? To help us answer question quicker, please read this:
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    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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    Message Edited by annabelle89 on 07-27-2009 08:31 PM
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