HP Pavilion DV6 Beats Audio speakers stopped working

the speakers on my HP Pavilion DV6 Beats Audio laptop stopped working and there is absolutely no sound coming out from it. Please help!
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View Solution.

Get your full Model number or Product number from the Service Tag attached to bottom of laptop (probably under battery)
How Do I Find My Model Number or Product Number
Once you have the info, use the button at top of this page titled "Support", then click "Download drivers" from the menu. Enter your Product Number. After entering PN click 'Go". On the next page use the dropdown menu to select your Operating System, click Next. A list will populate with drivers/software.
Download & Save the latest Audio driver.Go into Control Panel,Programs & Features -Uninstall IDT software.Restart the laptop. After Windows loads, install IDT audio using the downloaded file.
If still no sound,try a hard reset.Disconnect all external devices first.
1-remove power cord and battery
2-press power button for 30 seconds
3-reinstall only power cord for first startup.
4-power on
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HP Pavilion dv6 beats audio softwarr not working :{

ello govnor!
when i got my hp i was messing around with the beats volume and listening experience thing to personlize my sound and if i rememeber right it closed on me? now when i want to change it it wont even let me use that part of it and when i turn the volume up the beats symbol is replaced with a speaker symbol.. this isnt that big of a deal. but i make my own dubstep and i wana make sure im getting full quality of sound from this hp, considering thats why i bought it. any help or sugestions or if you dont understand just askk thanks!

And if this helps it doesnt show up by where the batery life is and wifi conection and volume bar is any more where it used to be. and when i bring it up and when i mess with the advanced settings of the beats aduio pannel it says IDT PC audio has stopped working... any help thanks!

HP Pavilion dv6-6117dx - Sound just stopped working

Listened to a video earlier, then went to listen to another audio type file and the sound was gone. Was not experiencing any issues. Sound just disappeared at some point. Volume is not muted anywhere. Please help.
HP Pavilion dv6-6117dx Entertainment Notebook PC
Windows 7 Home Premium 64-bit Service Pack 1

Hi,
Try the following.
Download the IDT Audio installer on the link below and save it to your Downloads folder.
http://ftp.hp.com/pub/softpaq/sp52501-53000/sp52658.exe
When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers. Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.
When complete, shut down the notebook, unplug the AC Adapter and then remove the battery. Hold down the Power button for 30 seconds. Re-insert the battery and plug in the AC Adapter.
Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu. Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter. Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
Let Windows fully load - it will automatically load an audio driver, but just let this complete. Then open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation. When this has completed, right click the speaker icon in the Taskbar and select Playback Devices. Left click 'Speakers and Headphones' once to highlight it and then click the Set Default button - check if you now have audio.
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Pavilion dv6 beats adio still not working

I have tried the unistall and the install for the new progra.It didn't work. A message came up and said it had to abort the install because it was not supported by the IDT. I'm in need of some help.
Mayday.

Hi,
Are you sure your machine has beats audio ? What is your machine ? dv6-bcbcbc . Please use your other post to find out the model of your machine. You may want to try this:
ftp://ftp.hp.com/pub/softpaq/sp57501-58000/sp57966.exe
Regards
BH
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Please Help.. HP Pavilion DV6 Notebook has totally stopped working

Hi
If anyone can help me I would be grateful. My computer just stopped working today and left me with a blank screen, when I try to turn on I just get the HP logo. I have run a hard disk and memory test and they both came back OK.
I have my life on here and when I took it to the Geek Squad they said it was probably the hard drive and wanted tons of money to TRY and fix it.
I have a blank black/blue page, I have removed the battery and tried a hard start, I replaced the battery, I do have a flashing caps lock light and my mouse pad is illuminated.
I don't know what to do next and have my life on this computer including many family photos that cannot be replaced.
Any help or ideas would be gratefully received
Thanks

Hello Nikki7,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
Since you are facing a Boot issue on your HP Pavilion DV6 Notebook PC, please click on the web links given below should be able to help you to resolve the issue on your unit.
HP Notebook PCs - Use Hard Reset to Resolve Hardware and Software Issues
HP Notebook PCs - Blank Screen LED Error Codes
HP Notebook PCs - Troubleshooting No LED Lights Glow During Startup or Boot
Let us know how it goes!
*Although I am an HP employee, I am speaking for myself and not for HP.
*Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
* Click on "Purple Thumbs up" button to the left side of my post to say thanks!
Regards
Ahmed

Hp Pavilion dv6 Notebook , Driver display stopped working and has recovered

Hi, I have a problem with my driver display....
I installed the Autocad program , and after 2 weeks, every time that I open the Autocad, after 4 or maybe 5 min. the screen goes black and after that a note shows up saying: Driver display stopped working and has recovered. I Try to update everything using the Hp support assistance and still i have the same issue. I don't know much about the computer and the driver so I will appreciate if somebody give me a solution. Thank you!!!

Hello @youleeus,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I have read your post on how the driver display has stopped working, that it has recovered, and I would be happy to assist you in this matter!
To further diagnose this issue, I recommend following the steps in this document on "Display driver stopped responding and has recovered" error in Windows 7 or Windows Vista. This should help prevent the GPU on your computer from timing out.
Please re-post with the results of your troubleshooting, and I look forward to your reply!
Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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HP Pavilion dv6 Fingerprint Scanner has stopped working

Ok, I have been trying to troubleshoot this problem for hours with no avail. I have looked up basically every suggestion out there for fixing the issue and none have worked.
I can no longer use my fingerprint scanner to log into my laptop like I used to before. When I swipe my finger across the scanner, it doesn't even light up, and the computer regiesters nothing. I thought this was maybe because I had unintentionally uninstalled some of the related software, but I wasn't sure what.
I uninstalled and reinstalled both HP SimplePass 2012, and the Validity Fingerprint Sensor driver from this url: http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?cc=us&lc=en&dlc=en&softwareitem=ob-82046-1
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Trying to go through HP SimplePass 2012 was thoroughly unhelpful, I found no menus or information related to fingerprint scanning or using fingerprints to log into Windows or anything.
I have even went into Control Panel > System and Security > Administrative Tools > Services > Credentials Manager> restart, to restart the Biometrics stuff as well. Nothing.
So, I'm kind of at the end of my wits with this, and I've got nothing left in the playbook. Can anyone help me out? It would be very much appreciated!
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Ok, I did a little more digging and I think I've figured out something.
It seems like what I uninstalled and reinstalled from my computer was HP SinglePass 2012.
What I need to be installing is HP SinglePass Identity Protection (2011?)
Because it seems like these are two completely different things. I was confused as to why screenshots of HP SinglePass Identity Protection didn't look anything like my SinglePass software.
Is this correct? Are these two programs different, and do I need the Identity Protection software? I'd like to believe HP DIDN'T create two different programs with the exact same name just to confuse me -_-
Anyway, going to be trying this later today.

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Try this HP document first:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01912228&lc=en&cc=us&dlc=en
Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may click on the white star in the "Kudos" button for any helpful post to give that person a quick thanks. These feedback tools help keep our community active, so you receive better answers faster.

Hp pavilion dv6-7020us speakers stopped working

My speakers stopped working at some point but I don't recall any programs or updates that may have caused this. I have uninstalled everything that I know was recently installed. I have run a driver update for the items in device manager pertaining to audio.
This question was solved.
View Solution.

Hi,
Try the following.
Download the IDT Audio installer on the link below and save it to your Downloads folder.
http://ftp.hp.com/pub/softpaq/sp56001-56500/sp56155.exe
When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers. Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.
When complete, restart the notebook and let Windows fully load. Open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation. When this has completed, right click the speaker icon in the Taskbar and select Playback Devices. Left click 'Speakers and Headphones' once to highlight it and then click the Set Default button - check if you now have audio.
If you still have no audio, open windows Control Panel, open Administrative Tools and open Services. Check that the following services are all showing as Status= Started and Start-up Type= Automatic
Audio Service
Multimedia Class Scheduler
Windows Audio
Windows Audio Endpoint Builder
If you need to make a change to any of the above, just right click the service and select Properties, then in the dropdown box next to 'Start-up type', select Automatic and click Apply to save the change. Then click the Start button.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Hp Pavilion dv7 notebook Beats Audio speakers on their way out.

my beats audio speakers on my hp pavilion dv7 notebook computer have lost much of their volume and i'm not getting clear sound.

Get your Product Number by pressing Fn + Esc key or check the Service Tag attached to bottom, may be under battery.
Go to the link below.Enter your Product Number .After entering PN, click Next ,then choose Software & Drivers.On the next page use the dropdown to select your OS (probably Windows 7 64bit). A list will populate with drivers. Download & Save the latest Audio driver.
Go into Control Panel,Programs & Features-uninstall IDT software.Restart the laptop. After Windows loads, install IDT audio using the downloaded file.
http://h10025.www1.hp.com/ewfrf/wc/siteHome?cc=us&lc=en
******Clicking the Thumbs-Up button is a way to say -Thanks!.******
**Click Accept as Solution on a Reply that solves your issue to help others**

Speakers stopped working all of a sudden in my laptop HP pavilion g6 (windows 8)

Its been a year i bought lapi. i hardly used it.. My laptop speakers stopped working all of a sudden. I think its coz i upgraded my os from windows 8 to 8.1 (automatically). Even though i upgraded it still askes for upgradation every time i switch on the laptop..
Can anyone suggest me the issue..??
Thanks in advance for solution..

Hello San123,
Welcome to the HP Forums!
I will definitely assist you with the computer's issue regarding lack of sound from the speakers. Before anything else is done, please make sure you try every step in this thread: Troubleshooting Guide: Audio does not Work after a Certain Period of Time
If every step does not help, please provide the following information:
1. The computer's model number. If you require assistance locating this information, please reference this website: Guide to finding your notebook product number
2. The computer's operating system. If you require assistance locating this information, please reference this website to determine your Windows operating system.
3. Does this occur on certain programs, or all programs?
4. Have you installed any new software or drivers on this computer, before the issue appeared?
5. What steps have been attempted from my first post on this thread, and what were the results?
Additionally, if the issue just began occurring, I would perform a system restore. I want you to bring the computer back to the earliest restore point possible, in an attempt to dodge whatever caused the issue. Here is a document on how to perform a System Restore: System Restore
Either way, let me know what happens. Thanks!
Mario
I worked on behalf of HP.

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if you do a restart (not a shut down, a restart) on windows, does it still not work?
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Ciao.
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Product Name: HP 2000 Notebook PC
Product Number: E0K74UA#ABA
Operating System: Windows 8 64-Bit
Over the past few days, I've been having trouble with the audio on my computer. When I start it up, the audio is working fine. However, after some time has passed, (it varies each time) the audio suddenly stops working. I can mute the audio, but it takes about 5 presses of the button to do so. The audio will not play at all; not for webpages, Windows Media Player, or even the system sounds.
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If at all possible, I would prefer a solution that will not delete any files or programs that I have downloaded. I'm also very inept with computers, so I may need a step-by-step walkthrough to follow.

Good Morning
Greetings from Babar Ali
I have hp 2000 laptop & i m facing alot of problems but recently it have audio problem, and its giving errer that( Windows Media Player encountered a problem while playing the file ) some time its working some times not so i will have to restart.
Kindly suggest me what i should do
thanks
kind regards

HP Pavilion DV6 Beats Audio speakers stopped working

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