Hp pavilion Dv6, blu ray/ cd/dvd drive not recognized

Hi, 
Recently recieved a Hp dv6-6170US from pc richards. every thing worked fine until I did a full system restore because i realised that my disk drive was not being recognized through my computer. after the restore. the drive is still not recognized. it does not show up on my computer, device manager and disk manager. it does function though, as if i put in a cd, the drive can be heard spinning up. what are my options?

Hey striker7770, our new laptops and optical drive support a brand-new power saving feature that powers down the optical drive when it is not in use. So, if there is no disc in the drive, it will turn itself off. When you put a disc in there, it will automatically turn on again and function normally. During the idle/power-off phase (when no disc is in the drive) it is perfectly normal for the drive not to appear anywhere in Windows -- it is physically powered off (until you insert a disc).
So, when you put a disc in the drive, does it work in Windows? You should notice the drive appear as soon as you insert a valid disc.
Hope this helps!
I am an HP employee.
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