HP PAVİLİON DV6 BOTH SHİFT KEYS NOT WORKİNG

my notebook*s shift keys are not working with certain keys for example  shift key+1 to 9 and with other buttons are not working but it works with shift key+delete button and I have closed sticky keys in accessibility option and also uninstalled the keyboard in device manager, Anyone help me plz
sorry for my bad english..

@toreferhenk ,
Hello and thank you for posting on the HP support forums.  From what you are stating here and the fact that you have removed the driver and have reinstalled the driver with no change.  The next step would be to do a system restore back to before the problem started.
This will move you back in time to the system configuration be fore your problems started.
Using Microsoft System Restore (Windows 7)
If this fails to resolve the issue the next step is to make sure the connections are good.
Here is the link to the service guide to help you with that.
Maintenance and Service Guide
Now if you are still having the problem you will need to contact phone support for repair options.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Let me know how things go.
Thank you again for posting and have a great day.
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
D5GR
I work on behalf of HP

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